Dell Inspiron 3540 :: Diagnostics EPSA Test / Error Code 2000-0142
Dec 20, 2014
I ran a diagnostics ePSA test on my Dell Inspiron 3540. It gave me the error detailed as:
Error Code: 2000-0142
Validation: 79886
Message: HD 0 s/n - xxxxxx, short self test unsuccessful
My system is working fine except that whenever I play a video file in VLC, it stops close to the end and then after a while the system hangs.
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Jun 1, 2012
I am an owner of a dell inspiron n5040 and im having the error code 2000-0142 on my laptop,
I was wondering if it was possible for someone to check out what problem causes my laptop to not work properly.
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Jan 2, 2015
I have a Dell Inspiron 15R laptop that is 2 weeks out of warranty, and have only owned this laptop for 1 year from new. On Jan. 1 2015 i started my new year with a 2000-0142 code as i started up my computer, so i could skype my family and friends wishing them a happy new year. After doing some serious investigating with family, friends and the internet i found that this is a common problem with Dell's Hard Drive's and they seem to do nothing to rectify this issue...
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Apr 13, 2013
I have an Inspiron N5050 that is 8 mos old and is rarely used. When turned on, it shows windows loading files bar, then a start up repair screen but does not go beyond that. When I exit that screen, it shuts down. I restarted it and ran the F12 diagnostic test and it showed a fail with error code 2000-0142. This should still be under warranty because I bought the computer on 8/4/12. Is there anything I can do on my side or will this need to be returned to Dell for evaluation?
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Dec 2, 2014
I have a Inspiron N7110 that is failing the hard drive diags with error 2000-0142.
I assume the drive needs to be replaced. Is this the case?
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Aug 17, 2009
Basically the hard drive (of my XPS m1530) has been going a bit slower than usual recently.
I figured it was just Vista been more sluggish than usual.
So I decided I'd back it up, wipe it and install my new copy of Windows 7 RTM.
After booting from the DVD, setup stopped halfway through giving me this '0x00000e9' error code.
I subsequently ran the dell diagnostics.
Which gave me this :
Hard Drive - DST
Test Results : Fail
Error code 2000-0142
Msg : hard drive 1 - Self test unsuccessful.
Status : 70
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May 8, 2014
My laptop model is DELL XPS 11. when i press the power on button, the Dell logo came out and it loads "preparing automatic repair...", then the whole screen turned black, there is nothing on the screen but I can only see the mouse cursor.
What did i do?I rebooted the laptop and immediately pressed F12 to go into diagnotics. After scanning, there was an error code 2000-0142 and the error message was Hard drive 0 - short self test unsuccessful. I even tried to use recovery media to factory reset my laptop, but it failed.I did not open up my laptop to check for any cable connection problems, because I dont know if it will void my warranty. My laptop is still under warranty.
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Nov 17, 2014
I recently received the 2000-0142 error when running the diagnostics on my 7720 laptop. I found this to be a hard drive error and purchased another hard drive. After installing the new hard drive I received the 2000-0332 error.
resolving the 2000-0332 error to get my laptop back up and running?
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Nov 12, 2014
When i have done my diagnostic test in my windows 7 inspiron laptop it shows error code0142
What i need to do now to get my lap in a working conditions
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Dec 22, 2014
I am using dell inspiron 3521 windows 8 preloaded. Whenever i start my laptop. It stuck on dell logo with full blue bar. And after few minutes, a blue screen shows that some files are missing. Error code: 0xc0000185.
When i diagnosed..its showing error code 0142. Hard drive error. And when i force it to boot. It shows in black screen with white letters "no bootable device found, press any key". And when i press any key.. Its repeating the same error... Now i dont know what is happening.. Warranty over..
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Jan 12, 2015
I have these problem for my computer when I do the pre-boot system assesment build 4129 test.
I still can operate my computer. I already re install, but it still automatic restart sometime, and will display the blue screen and display the error kernel-data-inpage-error.
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Mar 8, 2013
I updated my Windows 7 and conduct a Defrag since i moved at least 400GB of Files to my External HD. After The windows finished installing the Update and reboot my System, BSOD appeared and reboot my system. I tried LKGC and all Safemode but still the same. I run the Diagnostic via F12 and i received an error below.
HDD = DST Short Test
Error Code: 2000-0142
S/N WX81C32N6846
Short Self Test Unsuccessful
I tried the Windows Repair but the page is not loading and I also tried using my Recovery USB and still no page is loading. My unit is still under warranty and I dont want to touch anything internal.
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Jan 6, 2013
I have problems with my Dell latitude d630. I get the error 2000-0146 in the diagnostics. I have tried all i know, and replaced the HDD.
I am running in xp, and do not have the xp cd. The Laptop is 6 years old, bought through my old school. Thats why i dont have the cd. I have made it so now i can start the laptop, and it boot up ok as long as the Wi-Fi is turned off. If i turn it on it takes maybe 1 minute until it crashes. Sometimes giving me the blue screen. When the Wi-Fi is off, i cant run the HDD defrag or HDD scanning for error. I cant run chkdsk /f either. I've tried to looks in bios, But dont understand too much.
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Apr 16, 2009
On the start-up diagonstic the error code 2000-0146 came up. The computer is booting fine, though sometimes does not shuts down properly. Should I look into getting a new hard drive right now. Is it going bad?
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Jan 17, 2015
My dell inspiron 3250 started to shut down automatically these days. When i ran the Diagnostics its showing an error code : 2000-0511, Validation: 78746 .
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Feb 9, 2010
I ran de PSA diagnostics on my Studio 1555 and I got the error 2000 - 0212 (CMOS failed the pattern test). I changed the CMOS setting to default, ran the test again, and I got the same error.
Called Dell tech support, they told me that they are going to replace my board. My original problem is that Win7 is taking more than normal to start (2 - 3 minutes to be ready).
I got an Intel C2D P8700, 4GB RAM DDR2 800MHz, ATI Radeon 4570HD 512mb, 250GB Samsung HD 5400RPM. It should start fast, since the HD has no fragments, the win reg is ok and I have not crappy services or programs at startup. Does any1 know what is this error about?
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Feb 5, 2015
This morning the fan on my XPS13 L322x came on and now won't turn off.
I ran the diagnostics and the fan test failed;
Error Code = 2000-0511, Validation 100696
During the test I noted these temps
CPU = 44
Ambient = 44
Chipset = 66
I'm running Ubuntu and have BIOS A06 currently.
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Mar 28, 2013
I have a Dell N5050 which has the following erros on it:
Targeted Read Test, Error Alert Icon Failed,Critical Alert and SMART Short Self Test,Error Alert Icon Failed,Critical Alert.
What i can do to sort this problem out?
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Aug 7, 2014
I forgot the bios password I have a hp 2000-20th.
The error code I get is 6119055
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Feb 2, 2013
I have an Inspiron 7010 which is 2 years old. In control panel devices it tells me to troubleshoot the laptop and cannot rectify problem with Broadcom virtual wireless adaptor. Secondly running the diagnostics say the Read test is not running. These are the only problems but are not affecting the efficiency of the PC. Should I ignore it?
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Nov 20, 2014
I cannot get into my HP 2000-2d19WM, and the system disabled code is 52219959. This code shows up after I fail to put in an administator password....
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Mar 11, 2013
i am using an inspiron n5110. (western digital)
i am getting an hard disk error code while running diagnostics: 2000-0151 validation: 18339 incorrect status = 3E.
when i inserted the hard disk in PC it somehow managed to boot with the os(w8) in the hard drive.
Any how the hard disk response rate is little slow. but in my laptop it stops with BIOS and doesn't proceed further.
Is it a hard drive error or some problem in mother board.
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Jan 31, 2015
1) KM632 - My new Dell Inspiron 20 3043 with Dell USB wireless keyboard and mouse Bundle KM632 - The keyboard does not recover from the sleep button on the keyboard by pressing a key. The PC has to be turned back on by the power button.
2) Diagnosis not working - In the Product Support page the Diagnosis does not work - it has an error message, “PC-Doctor Powered Application is currently running. This is not used when gathering system information or diagnostic test results through the Diagnosis Control.”
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Jan 30, 2013
Fan on Inspiron 1520 not coming on. Diagnostics gave error code "3700:011B". Took fan out (it wasn't even dirty) and jumpered red & black wires (p.s. don't know what yellow wire is for) to a 5 volt dc power source - fan worked fine. Put laptop all back together - fan still not coming on...
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Feb 4, 2009
I'm no computer genius but I'm no 'dummy' either. I tried like heck to resolve this problem but just cannot figure it out. I called Dell cust svc but they want $49 to talk to INDIA! ugh.
I need a response from someone who at least "writes" English! Bought my mom a notebook a few years ago and it was just fine until recently when my niece
tried to get on and got the Administrator's login box (blank screen underneath) - nothing before it except the Windows logo with the little boxes blinking across. No matter what we do, it won't allow a bypass ......
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Jun 30, 2011
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad?
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Jun 26, 2011
I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:
STOP: c000021a [Fatal Error]
0xc0000135 (0x00000000 0x00000000) The system has been shut down
Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.
Is there a way to get past the codes.
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Dec 9, 2014
I have a Dell Inspiron 13z. When I turn it on it says recovery that the PC could not start properly. Error code 0xc0000001
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May 24, 2013
I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.
If you'd like to know more you can search online later for this error. 0xc000021a
After it automatically restart it says: RECOVERY .... Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.
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