Dell Inspiron 15 :: OS On PC Failed To Start - Error Code 0xc0000001 And 0xc000021a
May 24, 2013
I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.
If you'd like to know more you can search online later for this error. 0xc000021a
After it automatically restart it says: RECOVERY .... Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.
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Dec 9, 2014
I have a Dell Inspiron 13z. When I turn it on it says recovery that the PC could not start properly. Error code 0xc0000001
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Jan 2, 2015
I have a Dell Inspiron 15R laptop that is 2 weeks out of warranty, and have only owned this laptop for 1 year from new. On Jan. 1 2015 i started my new year with a 2000-0142 code as i started up my computer, so i could skype my family and friends wishing them a happy new year. After doing some serious investigating with family, friends and the internet i found that this is a common problem with Dell's Hard Drive's and they seem to do nothing to rectify this issue...
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Jan 29, 2013
The hard drive went bad on my Inspiron M5030. I had made system recovery DVDs (Win7) when I first got it, so I replaced the hard drive and restored the system from the DVDs to the new hard drive. All went great, and Win 7 worked perfectly until I shut the system down (restarts work fine). After a shutdown, and upon startup, I get this error:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
Insert your Windows installation disc and restart your computer.
Choose your language settings, and then click "Next."
Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.
I have tried going in the bios and the system sees the new hard drive. I also tried all the Dell diagnostics (F12), and all passed, including the hard drive.
There is no option to "Repair" once I boot from the Recovery DVDs, only to restore the system completely, which I've done twice now with the same results.
It seems that the lack of a recovery partition on the new hard drive might be to blame? I don't know. I'm out of options at this point.
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Apr 27, 2013
I bought a Dell Inspiron 1545-8523 for my daughter for christmas. It has been operating fine until last night. I dont have much technical ability at all. I have however run a diagnistic F12 and it has come back with error code 2000-0142. The laptop does actually start up , but is very sluggish.
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Feb 9, 2010
I ran de PSA diagnostics on my Studio 1555 and I got the error 2000 - 0212 (CMOS failed the pattern test). I changed the CMOS setting to default, ran the test again, and I got the same error.
Called Dell tech support, they told me that they are going to replace my board. My original problem is that Win7 is taking more than normal to start (2 - 3 minutes to be ready).
I got an Intel C2D P8700, 4GB RAM DDR2 800MHz, ATI Radeon 4570HD 512mb, 250GB Samsung HD 5400RPM. It should start fast, since the HD has no fragments, the win reg is ok and I have not crappy services or programs at startup. Does any1 know what is this error about?
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Mar 11, 2013
My T500 was slammed very hard one day, once I reboot, it worked for half hour and gave up. I tested it via BIOS, it gave me error code 0000 read verification failed.
I presumed the HD is dead, inserted a healthy one inside and works fine for a couple of hours and gave up again, tested through BIOS gave me the same error code.
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Jan 12, 2015
My Inspiron 5421 won't start. I can hear the drive start and after a few seconds I get a 4-beep code (RAM read/write failure). The warranty expired about 6 months ago.
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May 7, 2010
I just got my new system, and wanted to remove the crapware before creating my recovery disks. I did that, then ran the Sony utility to create the recovery disks. I did not install anything.
One thing I uninstalled was SQL Server. I have no need of it.
Building the recovery froze at various stages of completion... 44%, 27%, 21%. I got an alert with the error, "Failed to start database service". I finally caught that error right away and dismissed -- then the system finished building the recovery disks.
Great -- now I have to wonder, are the recovery disks even valid?
Also, what database service does the system want, and what process wants it? I now get this error at arbitrary times. Sometimes on startup. Usually whenever I do anything with install/remove programs. So is this some new Windows 7 enhancement to the registry? Have I created a time bomb in my system by deleting SQL Server? If Windows 7 needs this, why did it let me delete it?
So far I wish I had a DOS machine. It's unfortunate that my work requires me to use Windows -- the OS treats me badly, and I can't use my new machine until I can predict whether the initial setup is valid.
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Nov 24, 2014
I try to boot my pc but get the error code 0xc000021a, then it restarts and says preparing automatic repair, then the same BSOD error pops up and the cycle continues. I've tried just about every 'fix' I could find on the internet. I purchased this computer with windows 8 pre-installed, I do not have a windows 8 repair DVD.
Upon further research I've been lead to believe it has something to do with winlogon.exe or csrss.exe, which makes sense, seeing as I cannot even log on to my computer. Other forums suggest it could be caused by 3rd party software.
As far as I can see, all I can do is access the BIOS. I have no files that can't be easily replaced so even if I could somehow factory reset it that would be great, though I'm not sure if that will fix anything or is even possible in my current position.
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Jan 30, 2013
Fan on Inspiron 1520 not coming on. Diagnostics gave error code "3700:011B". Took fan out (it wasn't even dirty) and jumpered red & black wires (p.s. don't know what yellow wire is for) to a 5 volt dc power source - fan worked fine. Put laptop all back together - fan still not coming on...
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Jan 29, 2013
We have a Dell Laptop N7010 on windows 7 (bought Oct 2010) that started freezing up and is now giving the "Windows failed to Start" message. We have tried the two options:
Launch Startup Repair (recommended) and Start Windows Normally. Have tried to select each but no luck. The Startup Repair takes awhile but nothing happens and we are right back to this screen. Then, in reading other logs with this problem the suggestion was to run a diagnostics check.So, chose F12 and ran the Preboot System Assessment Build 4124 and then the Boot Diagnostic Utility Partition
The following errors appear:
Error Code 0F00:65D
Msg: Disk - DST Self-test Read Error
& also get
Error Code 0F00:133C
Msg: Disk - No suitable disk media is present
(This one was related to SATA DVD + RW...)
I then tried to select F8 to set the system back to factory settings but do not get anywhere. It seems the only options are F2 or F12.
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Feb 4, 2009
I'm no computer genius but I'm no 'dummy' either. I tried like heck to resolve this problem but just cannot figure it out. I called Dell cust svc but they want $49 to talk to INDIA! ugh.
I need a response from someone who at least "writes" English! Bought my mom a notebook a few years ago and it was just fine until recently when my niece
tried to get on and got the Administrator's login box (blank screen underneath) - nothing before it except the Windows logo with the little boxes blinking across. No matter what we do, it won't allow a bypass ......
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Jun 30, 2011
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad?
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Jun 26, 2011
I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:
STOP: c000021a [Fatal Error]
0xc0000135 (0x00000000 0x00000000) The system has been shut down
Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.
Is there a way to get past the codes.
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Jun 1, 2012
I am an owner of a dell inspiron n5040 and im having the error code 2000-0142 on my laptop,
I was wondering if it was possible for someone to check out what problem causes my laptop to not work properly.
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Jan 16, 2013
I turn on the laptop Inspiron 1545 and keep getting an error message that says, "WINDOWS BOOT MANAGER... Windows failed to start.... Then to gives me 3 steps but when I click F8 nothing happens!!! I insert the cd and it takes forever to do a diagnostic check.
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Apr 13, 2013
I have an Inspiron N5050 that is 8 mos old and is rarely used. When turned on, it shows windows loading files bar, then a start up repair screen but does not go beyond that. When I exit that screen, it shuts down. I restarted it and ran the F12 diagnostic test and it showed a fail with error code 2000-0142. This should still be under warranty because I bought the computer on 8/4/12. Is there anything I can do on my side or will this need to be returned to Dell for evaluation?
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Dec 2, 2014
I have a Inspiron N7110 that is failing the hard drive diags with error 2000-0142.
I assume the drive needs to be replaced. Is this the case?
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Apr 16, 2009
On the start-up diagonstic the error code 2000-0146 came up. The computer is booting fine, though sometimes does not shuts down properly. Should I look into getting a new hard drive right now. Is it going bad?
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Nov 12, 2014
When i have done my diagnostic test in my windows 7 inspiron laptop it shows error code0142
What i need to do now to get my lap in a working conditions
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Apr 16, 2013
My dell laptop will load the dell screen but then go black. It had windows 7 on it. So I went under and selected diagnostic test under adipto? In which I am use to seeing a Bios screen labled Bios. The diagnostic ran but and passed everything except my hard drive. It recognizes and list on the Blue screen HDD Fixed and list a number. BUT under my diagnostic ut list the following code. 2000-0151 Vadlidation 62721 Msg : Hard Drive 0- #########, incorrect status =3E.
Do I need a new hard drive or does this mean I have bad sectors?
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Nov 25, 2014
When I am loading windows on my dell inspiron 6000 laptop it stops and I get a error code 0x80070001 what does that mean ....
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Dec 22, 2014
I am using dell inspiron 3521 windows 8 preloaded. Whenever i start my laptop. It stuck on dell logo with full blue bar. And after few minutes, a blue screen shows that some files are missing. Error code: 0xc0000185.
When i diagnosed..its showing error code 0142. Hard drive error. And when i force it to boot. It shows in black screen with white letters "no bootable device found, press any key". And when i press any key.. Its repeating the same error... Now i dont know what is happening.. Warranty over..
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Jan 17, 2015
My dell inspiron 3250 started to shut down automatically these days. When i ran the Diagnostics its showing an error code : 2000-0511, Validation: 78746 .
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Dec 20, 2014
I ran a diagnostics ePSA test on my Dell Inspiron 3540. It gave me the error detailed as:
Error Code: 2000-0142
Validation: 79886
Message: HD 0 s/n - xxxxxx, short self test unsuccessful
My system is working fine except that whenever I play a video file in VLC, it stops close to the end and then after a while the system hangs.
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Apr 28, 2013
I have a Dell Inspiron N5110. It ended up crashing on me about a week ago. I chose to restore the whole
Computer. The computer ended up being stuck in restore mode. I let it be for three days--Too scared to shut it off. Finally I did. I ended up going and doing another restore. It worked. I started up my computer, set up the Internet and all that, then boom. It didn't want to start. It would restart itself every two seconds. I couldn't get past it shutting down on me. Then the last two days, it will start, and go to the "error recovery" page. I can select both options and both will
Trigger it to restart again and open up the same page.
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Jan 12, 2015
I have these problem for my computer when I do the pre-boot system assesment build 4129 test.
I still can operate my computer. I already re install, but it still automatic restart sometime, and will display the blue screen and display the error kernel-data-inpage-error.
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Mar 20, 2013
My Inspiron 15z was just repaired today (it got a new motherboard due to a different problem that is now fixed). But now, whenever I start up my laptop, I get an error message from Intel Rapid Start Technology Manager that says "Your system does not appear to have Intel Rapid Start Technology enabled." I have never gotten this error message before. It is only now after my motherboard has been replaced. I don't understand what Intel Rapid Start Technology is and if I should have it enabled, and if so how to enable it.
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