Acer :: New 5730z, Error, Freezing
Dec 14, 2008
Just bought a new Acer laptop 5730z. (Acer Aspire 5730Z-322G16Mi)
At first, when installing windows vista premium I got an error 0x d000000D in the very beginning after chosen language setup.. Then the system restarted and tried to re-install(?) software or so..
Acer eRecovery Management
Restore partition
harddisk0partition2
When it had done it 80-90 %, it started all over again three-four times. It stopped always somewhere between 80-90%. It took 1-2 hours to get Vista installed on this computer, after several restarting. After I got Vista installed, then Windows-updates won't work. The system freezes always when trying to get updates. Browser Firefox crashes all the time, even task manager crashes..
Is the computer broken or is there something terrible wrong with vista? Maybe problem with memory? Motherboard? Corrupted harddisk, install-files? And yes, no cd's came with.. I didn't even manage to burn eRecovery dvd's (needed two disks). After one disk the eRecovery just stopped and said, that disk cannot be created.
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Jun 30, 2011
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad?
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Oct 7, 2014
I got a hp Pavilion g6-2005sd laptop and I have some freezing issues. My laptop is lately randomly shocking. The screen is freezing and continues normally. But if I run multiple tabs browsing the net it is more frequently. I have run some tests with hp of hardware diagnostics and hard drive errors. But I don't know how to fix it. I got the error : [URL] .....
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Dec 24, 2008
Any 6920G owner have their hard drive access light stuck on "on" for about 30 seconds or so and have their laptops freeze for this duration? Freeze as in as soon as I click any window, it turns white. This happens every now and then, doesn't matter what I'm doing.
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Oct 20, 2009
My problem is that every time I boot up to Vista. It freezes about booting up Vista. This problem is when I connect to AC Adapter.
Without AC Adapter, it does not freezes.
It also doesnot freeze at SAFE mode.
Is there anyone have a solution or advice I can try.
How can I flash the bios in SAFE MODE. I cant do it in NORMAL MODE cos it needs me to connect the AC Adapter and then It will hang.
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Jan 29, 2010
i bought 5635G like 3 months ago..and ever since i been having a same problem...everytime i try to play some game it freezes and i have to hard reset it.
But here is the weird part that only happens when laptop is running on AC power (when it's plugged in) however when i unplug it i can play normally for as long as battery lasts.
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Oct 23, 2008
I have an Acer Aspire 5710Z which originally had Vista but I had it reformatted to XP.
We've been using it for a little less than a year without much problems until about a couple of months ago when it started to freeze at random times at the windows logo (the one with the blue thing scrolling below). So we had to turn it off then on again and then choose the option to start on safe mode, which worked.
So I've tried lots of things to find out the source of the problem. Apparently, it's not a virus. We've tried to disable all the stuff at the startup but it didn't help. I've been looking around forums and stuff but none has given an answer to my problem.
So I brought it to these tech guys from school, who thought that the problem might be with the drivers. One of the guys saw that there were two intel graphics cards (Intel 945 GM driver) showing up in the device manager, like it was installed twice or something. He thought that might be the problem so he uninstalled the driver and the freezing stopped. I tried downloading newer drivers (actually, I'm not sure if they were newer, I think they were the same as the old one) for the graphics and each time I installed, the freezing problem came back. So the last few months, I've been using the laptop without the graphics card.
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Sep 10, 2009
A week ago i bought an Acer Travelmate 8571 with Linus. I installed legal WinXP with SP3 and latest drivers/updates.
After start the computer freezes within 10-20 minutes independently on the running programs. To reboot it one has to use the Power button.
This is not the overheating: the ventilator works and the air temperature is cool. I guess, it can be either problem of the BIOS (v.1.02), which is not able to work with XP, or a wrong installation of the XP.
Does anyone have an idea on the source of the trouble? I would like to keep the notebook due to the advantages of extremely low noise production and long accumulator working time.
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Apr 17, 2010
My Acer Aspire 6920 Laptop freezes occasionally, and nothing but a cold shutdown fixes it. Sometimes after I turn it back on again, the keyboard is unresponsive until after I've logged into my Windows 7. If I was playing music at the time of the freeze, it plays the last few seconds of music in slow motion over and over again.
There does't seem to be anything in particular that causes the crashes (sometimes I'm running games, other times it was idling).
How can I stop it freezing?
What I've tried: Reinstalling my Windows 7 64bit, Installing the latest drivers (from various sources)
I took a video of the laptop in it's frozen state, if this would help anyone? If it would, I can upload it to youtube... Basically nothing but a cold shutdown (holding in the power button) does anything.
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Nov 17, 2008
My Aspire 5100 has recently started acting up. At least once or twice a day, it freezes up and I get a blue screen with vertical lines across it.
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Apr 1, 2010
The laptop randomly freezes and is unable to run after (need to turn it off using the power button).
- I scanned it for spyware and viruses
- Checked the drive using the windows tool
- I did not install any new software lately
- Installed the newest Intel Matrix Storage Manager (since I found it may be causing freezing problem)
- I noticed increased power consumption while running on battery (from 15mWh to over 22mWh)
I'm afraid this really may be hardware related issue.
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Apr 30, 2008
I just got a Acer 5100-5440 i believe the model is, and it constantly freezes sometimes more then others i have no clue what the problem is everything else is fine i cant seem to find out whats wrong with it.
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Feb 7, 2010
I flashed the BIOS, I tested the hardware, I custom installed Windows 7, yet still the freezing continued.
Now I've custom installed Windows 7 again, and this time I haven't installed or updated any drivers, apart from those that were installed during the OS installation.
So far, no freezing.
Obviously, this has limited some of the functions on my notebook, so I was wondering what was the best way to install each driver, one-by-one, to find out which one was the culprit?
I may leave it a few days, to make sure the freezing issue has gone away, but should I set a system restore point before every installation?
Should I also switch driver download to manual? I believe Windows will always ask permission to download (and I presume install) new drivers, but should I make sure?
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Jan 8, 2008
I am part of a large research study and we have about 150 Acer TravelMate 2480 laptops. We stick these laptops behind or under furniture, out of the way, and leave them there untouched. They have a couple programs running to collect data and that is all. We only connect to them remotely occasionally if something seems wrong with the data collection from a house. By the way, they are connected wirelessly to routers we put in as well.
Anyway, the problem with these laptops is that we have had quite a few hang/freeze inexplicably. When they hang, the data collection programs stop and it becomes remotely inaccessible. After hard booting them off and restarting them they sometimes only show a black/blank screen, but otherwise act like they are started up just fine. Other times after hard booting them off and restarting them they act normal showing all screens during startup. The windows event logs show no errors or indicators of commonality between the crashes. All drivers are up to date. We are running Windows XP on them.
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Dec 16, 2009
I have been having issues since upgrading my laptop to windows 7. I initially upgraded to windows 7 32bit and within 30mins the laptop started freezing randomly. Over the last month or so, it hasnt got any better, i have downloaded all the correct drivers and updated everything. Yet nothing stops it.
Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
I have tried it today and have gotten no where. Tried to run the windows based one from Acer, and it wouldnt run. So then i made my USB stick bootable, downloaded phlash16.exe tried the various ways suggested on this site and others...and all that happens is that it runs in the DOS and just hangs on identifying flash memory part type.
I really dont know what i can do next, and the freezing is getting quite annoying.
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Apr 23, 2010
my 4810tz keeps freezing, i've tried all the fixes on this forum, apart from re-installing windows 7 (I cant see how this can help).
what I need to know is how I can get the minidump file when my laptop locks up?
i've looked at the event log and all it says is event 41 kernal power, i need to find out what application/driver is causing the crashes!
I can't believe this can't be fixed, this is really bad on acers part.
a note to make though, this freezing happened on my gf's laptop, and she was running a core duo, so maybe its the proccessor?
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Dec 18, 2014
I have a problem with my laptop, whenever i play a game it will froze on random. I know the computer is still running since the sound is still being heard but the screen is completely frozen. So i need to close the game and re-launch it again everytime this happens. The odd thing to me is it only happens to a certain game. But it doesn't occur to other games even games that requires higher specifications.The game i'm talking about is DotA 2, is there something on the DotA 2 engine that makes this occur?
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Sep 22, 2014
I have a brand new Aspire V3-371-596F. Since the first boot, I have been having problems with the touchpad freezing randomly. The two finger sroll is reversed and I cannot access any settings to change the direction, either. I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad.
When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. It says the manufacturer is Microsoft, and not Synaptics. When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver?
I should also mention that a Synaptics HID Device does show up under Device Manager -> Human Interface Devices. However, windows does not seem to recognize that this device is the mouse.
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Dec 10, 2014
My Aspire V5-552PG-X809 has frozen 5 times in the last two days. Why is this happening, and how do I stop it. I just got it back from being serviced about two weeks ago, and did a fresh install of windows recently.
Here's the timeline for my system: About 6 weeks ago the system froze and needed a hard restart. Upon restarting, nothing would load. I couldn't access the recovery partition, and repair media did nothing. I sent it back to ACER for repair, and they replaced the HDD. It ran fine for about two weeks, but I was not paying attention during setup and put in the wrong username (This normally wouldn't be an issue, except it changed the name of the user directory and was a hassle for some R code that I had written). I reinstalled windows and fixed the directory issue about two days ago. Since that time I have had about 5 system freezes requiring hard restarts, and every time I'm paranoid that it will kill my HDD again.
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Dec 9, 2014
My touchpad keeps freezing. I've been forced to system restore twice which is annoying. What are my options....
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Sep 19, 2014
My Acer 7740G has been acting strange lately, it makes a beeping noise of approximately 45 beeps (not exactly sure, because as they are quite quick) when it is restarted. When it is turned off and on everything is fine, the beeping is only when it is being restarted.
Also it freezes randomly no matter what games/programs/apps are running. For example it freezes while playing heavy game, and also while playing Minesweeper with nothing else running in the background. I had to reinstall Windows several times, but the freezing keeps occuring without bsod. Also when restart is needed during installation it beeps like that every time on startup.
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Sep 15, 2014
Last week I bought an Acer Aspire E1-572 and from day one it keeps freezing to the point where I can't even access the Task Manager. Googling around this seems to be quite a common complaint. Is this an issue with Acers or Windows 8/8.1.
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Nov 27, 2014
Lately I have been having problems with the touchpad this week, started with freezing sometimes, which I typed in google to see another have this problem and to switch setting of touchpad to no delays, which worked as freezing hasn't happened at all anymore at the moment....and later in week, having some difficulty when typing when I click to type in a certain place but then the blinker moves elsewhere, problems with copying and pasting sometimes, as when I copy to highlight upwards, the page did not come up immediately when I slowly moved the mouse up as you do, but when it finally went up, it highlighted the entire document. Doesn't happen all the time....
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Dec 7, 2009
I have had an aspire 5920g for about 18 months now and it was all working fine until I updated the graphic drivers, but the drivers stopped installing halfway through and now I can't install any graphic drivers.
I tried to install my original drivers and they won't install. The system keeps freezing and I think thats the problem.
I've tried making a recovery disc but erecovery won't recognize blank DVD's and acer 'support' are only too happy to grab you by your feet, turn you upside down and let all your money fall out so they can charge you for a reovery disc - absolutely ridiculous - instead of actually trying to help me.
And also for some reason a yellow triangle appeared next to the ACEYTS4Y IDE controller a week after I got it but up until now didn't seem to cause any problems.
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Jun 28, 2012
Since the past couple of days I am receiving this Error 2102: Detection error in HDD2 during every cold/warm boot. It pops up even after a complete powerdown for overnight and boot up the next day. Further, the boot itself has become very slow - shows blank screen until the Thinkpad logo is displayed, followed by which the error message pops up.
Thinkpad Edge E530 - i5-3210M -upgraded 8GB RAM - 750 GB, 16GB mSATA HDD Performance Booster
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Sep 21, 2012
I got my 430s, and it's with a 16Gb mSATA SSD cache inside. Now everytime when I open my PC, it shows Error 2101 Detection error on HDD2 (mini sata) and I need to press ESC to continue. Is there any software or driver's problem, or it just phsically got wrong?
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Apr 7, 2009
Is anyone else getting this?
I've been trying to access various pages under "My account" and am getting this error for the last week.
The phone support has no idea and is not helpful with this.
Is it just me or a general error?
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Jan 25, 2015
HP dv7-3065dx Entertainment Notebook. Win 7.
HP battery alert system detected battery capacity to be very low error 601 (internal battery). So I changed the cell to a new CR 2032 battery. Showed the same error. I changed to another new CR2032 battery. The second time I did this I had a new 502 CMOS error along with the 601 error. My clock reverted back to 2009, I lost some of the icons on the lower right, and my wireless internet disappeared.
Now I have two things that need to be fixed.
I turned on, immediately hti ESC, hit system diag. F2, Battery Test:
Battery Test Primary FAILED (on the first battery I put in, didn't check on the second)
Control - Device Mgr. - HP - Batteries - Microsoft AC Adapter, Microsoft ACPI Compliant Control Method Battery, and Microsoft Composit Battery all show that they work.
System CMOS/realtime clock says its working.
Microsoft System Mgmt. - BIOS Driver v. 6.1.7601.17514 from 6/21/2006 says it's the latest version.
I've manually updated my clock. I'll figure out the wireless and icons later I guess. Just need to know what to do about the errors.
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Jan 10, 2009
Was using the Acer Arcade and was informed about the latest patch by the Live Update.
I ran the install patch and during install the McAfee informed me that two of the files were trojams and had to be removed. The files were CL26934.RRA and CLDO7416.RRA, so now when I stick my blu-ray into the drive I get an unexpected error from the Acer Arcade and it won't run.
So where did the files go, and why would ACER put out a patch that conflicts with the pre-installed anti-virus?
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Sep 9, 2008
i have a 1705 with 7900gs. ive been getting alot of nmi errors nonparity memory errors. so i replace my old mem stick with two brand new ones. well this did not solve the issues. so i reflash my 7900 back to default and still getting this error. i reformat my machine often so im pretty sure the os is affecting it.
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