Acer :: Aspire 6920 Freezing
Apr 17, 2010
My Acer Aspire 6920 Laptop freezes occasionally, and nothing but a cold shutdown fixes it. Sometimes after I turn it back on again, the keyboard is unresponsive until after I've logged into my Windows 7. If I was playing music at the time of the freeze, it plays the last few seconds of music in slow motion over and over again.
There does't seem to be anything in particular that causes the crashes (sometimes I'm running games, other times it was idling).
How can I stop it freezing?
What I've tried: Reinstalling my Windows 7 64bit, Installing the latest drivers (from various sources)
I took a video of the laptop in it's frozen state, if this would help anyone? If it would, I can upload it to youtube... Basically nothing but a cold shutdown (holding in the power button) does anything.
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Dec 12, 2008
i got a problem with my dvd burner ( Slimtype DVD A DS8A1P ATA Device ). I tried to burn a DVD-RW. But it just wont burn, although it does reconnizes the DVD.
I already came to some threads here, which said this particular drive has problems with DVD burning. But why do they place it in my laptop?
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Dec 13, 2009
I was installing Windows 7 on my Acer Aspire 6920.
It had Windows Vista installed. I deleted all the partitions including backup (Yes I found out that was stupid), and tried installing Windows 7.
It wouldn install Windows 7 so I went back to Windows Vista. I found my recovery disk and it sort of worked. There where no errors in the setup but when I start my computer it doesnt go to Windows.
It has a black screen with a white _ blinking.
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Apr 16, 2010
Where is the sensor that senses when the lid is closed on the laptop? It hasn't worked properly since I got my laptop back from Acer repair a year ago.
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Apr 8, 2010
Hey folks. I wrote a review for The Acer Guy back when I first bought my laptop (Aspire 6920-6621), but it's time for an update.
(Link to my original review [url]
Here's some basic specs:
Windows Vista Home Premium
Two 140gig HD's
1.83GhZ Dual Core Intel Processor
3gig RAM
And some dinky graphics chip.
Well, after two years, I have to say it has held up but not as well as I think it should have.
A few months after writing my first review, I had to send my Laptop to Acer. Admittedly, the customer support was fantastic. They took care of me.
HOWEVER, I'm not pleased with how my computer came back. It wasn't put back together, and I didn't want to send it back to them again.
Regardless, the build quality is a bit iffy. Not sure if other people have had this issue, but cracks are forming in several places. The first time I sent the computer back, it was because of cracks on the bezel. They replaced it, but after a few months the cracks came back. There is also a crack on the bottom cover.
Keyboard flex is there but not too severe.
When I was dusting my keyboard, the sharp end of the spacebar snapped off, so now a good few mm's are missing. I sanded it down and it looks fine, but still.
The express card placeholder doesn't stay in well, in fact, if you aren't careful, the thing will come out.
In terms of performance, it's still holding up. I've not had any problems with Vista, and I game as well as code. Steam has given me a few C++ errors, but meh.
Audio quality is acceptable. The left speaker is crackling and the "subwoofer" adds a nice effect, but overall it's disappointing. Should be better for all the hype.
Screen quality is actually pretty good, much better than most computers I've used. The only thing that I've used that compares is a Mac.
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Jan 5, 2009
integrated speakers on my Aspire 6920?
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Oct 28, 2009
I am very new to Laptops, Drivers ect.
I am wanting to upgrade to Windows 7 and I was woundering what things do I need to download AFTER I get it installed?
I know empowering technology will not be there anymore, How can i get it back?
And for My finger reader? How can I get those back?
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Sep 16, 2008
I have aspire 6920 and I love the features this computer has but I am not very happy with vista. Can I install xp pro? I know that deleting the pq service partition is not wise but I would rather have xp pro. How do I delete pq service? Also, is this action reversible? If I can install xp can I ever go back to the manufacturer OS? I have created the restore cd's but will they work without the pq service partition.
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Mar 14, 2010
i have an acer aspire 6920 and it wont let me install any programs.
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Sep 24, 2009
I have an Acer Aspire 6920 and I'm trying to to do the erecovery, everytime I try to create the disks I get a message saying
"Error Code: 1014
Burning Error, Please insert a blank CD/DVD into the optical drive and press OK to continue"
I have tried many different blank discs but I always get the same error. I have also red the thread on this forum where someone had a similar problem and I tried running my computer in safe mode but the programme will not run..
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Aug 5, 2009
if anyone here had any idea on how to remove the bezel on an Acer Aspire 6920-6973. I bought the replacement LCD for my screen and I cant seem to get the bezel off completely!
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Apr 3, 2009
I have an Acer Aspire 6920 and I absolutely loath the Acer Arcade Deluxe.
anyone know how to completely remove it or disable it?
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Oct 19, 2008
I have a Acer Aspire 6920 with Vista and my screen goes black after i log in I can get to Task manager to open programs and internet sites.
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Dec 16, 2014
I own an Acer Aspire 6920. I have only used my Acer computer for Ebay and emails. Now I would like to write a 10 page document, then save it, then print it at a later date.Â
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Oct 3, 2009
I have Acer Aspire 6920 Notebook which came with vista home premium in 64 bit installed. I have made Recovery disks (3 DVDs) and had resorted to factory defaults several times by using the DVDs and not by Alt+F10 (at that time I did not know about alt+f10). I now have removed the 64- bit vista home premium and have windows-7 Ultimate RTM, Vista Home Premium and XP Pro all in 32 bit in three separate partitions in one single hdd. I have also done BIOS upgrade from 1.06 to 1.14. I have SATA mode set to IDE instead of the default AHCI due to XP not functioning under AHCI interface.
My BIOS shows hdd pw frozen by default though I have removed the hdd and set the BIOS to default twice. I find the Vista Home Premium in 64 bit OEM is a real pain since it has a lot of third party softwares – free and sharewares – which I have to uninstall every time (more than 20 of them) and therefore I tried to delete the acers recovery partition which is of 18 GB size and my Notebook with 250 GB hdd shows only 232 GB.
However, the partition is hidden and I have tried to unhide and delete the recovery partition with a number of third party partition softwares like Paragon, partedit32, Easeus, Norton, acronis, G-parted, macrium reflect, all with no success!
Now I request the learned members to give me a solution that will work, in simple procedure explained, to unhide the acer recovery partition and deleting it without disturbing my present OSes installed on the three partitions. Macrium does not show the PQ Service/EISA partition.
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Mar 1, 2010
After change BIOS set up, the Acer 6920 cannot boot.
After turn on the ACER screen apperar with F2 (Bios) and F12 (multiboot) appear. If you dont press anything a black screen appear and stay there. If you press F2 or F12 the acer screeen stay with the "Please wait" message on it and stay forever. If dont press anything the black screen appear and stay there. Never got the RAM counting screen.
Looks like a BIOS problems so got the last version, put alone in a USB , put on the note and reboot with try every F key and every Fn+F key but never got a result.
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Nov 11, 2008
I have a curious issue that has begun to pop up, I believe after I installed a few drivers from laptopvideo2go. Long story short I tried to reset back to the old Acer drivers and I spent a few hours trying to get my video to turn back on.
But here's the actual problem - some games will randomly minimize on startup and then not allow me to switch to them.
I first noticed this with Frets on Fire, where I would boot it up, it would look like it would work and then stay minimized for a while. Click on it in the taskbar and it would either pretend to go to the game or just sit there, moving my mouse to the top left corner. Alt-Tab, similar, sometimes works sometimes doesn't. If I do Switch To in task manager, it works a bit more often but sometimes takes a few times.
I've now noticed this with COD4, Fallout 3, and Trackmania Nations. Fallout 3 causes the game to crash. I've tried stopping as many open programs/processes as possible and it sometimes fixes it, sometimes doesn't.
If it isn't clear, I have an Acer Aspire 8920G with a 9500M GS. I'm currently using the relatively stock 7.15.1(1.7561) drivers.
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Apr 11, 2010
ok i'm at work right now and was going to remove vista from my 6920 aspire to put on xp because i have vista. Thinking i wouldn't have a problem i simply used the Kill Disk program to format my drives. I put in my xp cd and it will not load because it says HDD not detected, I don't have a cd burner on my work computer but i do have a 4 Gb flash drive is there anything i can do to get it to load up windows xp, Been reading that there is something with XP not allowing install due to the laptop having SATA setup and xp won't work with that? Can anyone please help me. Hoping there is something i can do to maybe load the drivers from my flash drive then install the xp cd.
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Nov 17, 2008
My Aspire 5100 has recently started acting up. At least once or twice a day, it freezes up and I get a blue screen with vertical lines across it.
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Apr 1, 2010
The laptop randomly freezes and is unable to run after (need to turn it off using the power button).
- I scanned it for spyware and viruses
- Checked the drive using the windows tool
- I did not install any new software lately
- Installed the newest Intel Matrix Storage Manager (since I found it may be causing freezing problem)
- I noticed increased power consumption while running on battery (from 15mWh to over 22mWh)
I'm afraid this really may be hardware related issue.
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Dec 16, 2009
I have been having issues since upgrading my laptop to windows 7. I initially upgraded to windows 7 32bit and within 30mins the laptop started freezing randomly. Over the last month or so, it hasnt got any better, i have downloaded all the correct drivers and updated everything. Yet nothing stops it.
Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
I have tried it today and have gotten no where. Tried to run the windows based one from Acer, and it wouldnt run. So then i made my USB stick bootable, downloaded phlash16.exe tried the various ways suggested on this site and others...and all that happens is that it runs in the DOS and just hangs on identifying flash memory part type.
I really dont know what i can do next, and the freezing is getting quite annoying.
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Dec 18, 2014
I have a problem with my laptop, whenever i play a game it will froze on random. I know the computer is still running since the sound is still being heard but the screen is completely frozen. So i need to close the game and re-launch it again everytime this happens. The odd thing to me is it only happens to a certain game. But it doesn't occur to other games even games that requires higher specifications.The game i'm talking about is DotA 2, is there something on the DotA 2 engine that makes this occur?
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Sep 22, 2014
I have a brand new Aspire V3-371-596F. Â Since the first boot, I have been having problems with the touchpad freezing randomly. Â The two finger sroll is reversed and I cannot access any settings to change the direction, either. Â I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad.Â
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When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. Â It says the manufacturer is Microsoft, and not Synaptics. Â When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
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How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver? Â
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I should also mention that a Synaptics HID Device does show up under Device Manager -> Human Interface Devices. Â However, windows does not seem to recognize that this device is the mouse.
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Dec 10, 2014
My Aspire V5-552PG-X809 has frozen 5 times in the last two days. Why is this happening, and how do I stop it. I just got it back from being serviced about two weeks ago, and did a fresh install of windows recently.
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Here's the timeline for my system: About 6 weeks ago the system froze and needed a hard restart. Upon restarting, nothing would load. I couldn't access the recovery partition, and repair media did nothing. I sent it back to ACER for repair, and they replaced the HDD. It ran fine for about two weeks, but I was not paying attention during setup and put in the wrong username (This normally wouldn't be an issue, except it changed the name of the user directory and was a hassle for some R code that I had written). I reinstalled windows and fixed the directory issue about two days ago. Since that time I have had about 5 system freezes requiring hard restarts, and every time I'm paranoid that it will kill my HDD again.
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Dec 9, 2014
My touchpad keeps freezing. I've been forced to system restore twice which is annoying. What are my options....
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Sep 19, 2014
My Acer 7740G has been acting strange lately, it makes a beeping noise of approximately 45 beeps (not exactly sure, because as they are quite quick) when it is restarted. When it is turned off and on everything is fine, the beeping is only when it is being restarted.
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Also it freezes randomly no matter what games/programs/apps are running. For example it freezes while playing heavy game, and also while playing Minesweeper with nothing else running in the background. I had to reinstall Windows several times, but the freezing keeps occuring without bsod. Also when restart is needed during installation it beeps like that every time on startup.
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Sep 15, 2014
Last week I bought an Acer Aspire E1-572 and from day one it keeps freezing to the point where I can't even access the Task Manager. Googling around this seems to be quite a common complaint. Is this an issue with Acers or Windows 8/8.1.
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Nov 27, 2014
Lately I have been having problems with the touchpad this week, started with freezing sometimes, which I typed in google to see another have this problem and to switch setting of touchpad to no delays, which worked as freezing hasn't happened at all anymore at the moment....and later in week, having some difficulty when typing when I click to type in a certain place but then the blinker moves elsewhere, problems with copying and pasting sometimes, as when I copy to highlight upwards, the page did not come up immediately when I slowly moved the mouse up as you do, but when it finally went up, it highlighted the entire document. Doesn't happen all the time....
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Jul 18, 2009
i've recently installed windows xp (dual boot with vista), then decided to remove it and do a fresh install. however when i held ALT and kept pressing F4, but nothing happened.
i've searched this forum, and understood that the problem is that xp reset the mbr with its default file. so how can i fix the mbr?
i tried downloading the mbrfix[url]but i didn't work (maybe bcs it's for 5610).
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Aug 9, 2009
I'm kind of interesting in making a laptop cooler like this
My M1530's cooler (pictures)
im just wondering how the airflow on the 6920G works... where would I place the fan, and should it be blowing air up or pulling air down?
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