Acer :: Aspire 6920 Erecovery Error 1014
Sep 24, 2009
I have an Acer Aspire 6920 and I'm trying to to do the erecovery, everytime I try to create the disks I get a message saying
"Error Code: 1014
Burning Error, Please insert a blank CD/DVD into the optical drive and press OK to continue"
I have tried many different blank discs but I always get the same error. I have also red the thread on this forum where someone had a similar problem and I tried running my computer in safe mode but the programme will not run..
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Sep 5, 2009
I have an Acer Aspire 5100 series laptop running Windows XP home. Was wanting to use eRecovery Manager to make a full backup of my current system. I have two hard drive partitions, both 60GB in size. The C drive is almost full (onky 9GB free) but the D drive has 47.9GB free. On the "Make Backup Image" page it says that the estimated image size will be 43.96GB, and it shows the free space of the D drive as space available. The problem is that no matter what I put in for the Name of the backup, and no matter the number of characters in the save name, the program fails almost immediately with the following error:
Code:
it41
Too long directory path!
Error
Backup is failed
Error code = 0xF0000014
what I can do to fix it?
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Jan 2, 2009
Im trying to do a factory restore using the Acer eRecovery on Aspire 5100 laptop, which I set up using their wizard, input the password, ran from Vista, it has rebooted and is showing the Windows XP logo and the moving "progress" bar thing. However, after about 3 mins, the bar stops moving and nothing else happens, its been like that for ages now. Resetting the power starts it up and gets to the same point and stops again. I have used it before without problems, the hidden partition was there before I started (I checked). Now I cant do anything with the laptop at all! Can anyone suggest what I can do now? I didn't ever get round to making DVD backup disks. The machine is also 2 years old, and I dont want to spend a fortune on Acer's 50p per min customer service, considering they should've given me a boot disk with the machine in the first place. I only wanted to restore it as for no apparent reason all my USB devices stopped being recognized by vista.
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Jan 2, 2008
I'm working on my friends laptop (model mentioned above). He does not have the eRecovery CD so I'm unable to restore the machine back to factory. I tried loading XP Pro (Volume License) before and after disabling D2D in the BIOS and wiping the HDD.
Once the installation begins, the machine begins to install the necessary files normally, I reach the "Starting Windows" prompt then the machine crashes to the following error(s):
Technical information:
*** STOP: 0X0000007E (0XC0000005,0XF854A0BF,0XF8996208,0XF8995F08)
pci.sys - Address F854A0BF base at F8543000, Datestamp 3b7d855c ***
No additional hardware is attached to the machine during install, It has the default hardware installed. The same Volume License install disk worked fine on an older Aspire 3000 model, Dell, Gateway and (2) custom builds.
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Dec 29, 2014
My boyfriends computer has "crashed" after he tried some "optimizing" last night.
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When at the login page, it freezes before it is possible to write the password so access to the computer is not possible.Â
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Has checked F2 at boot and D2D is set to be enabled.
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When I click Alt+F10 at boot up, it says "wait a minute" where after it loads the windows 8 layout, not the erecovery tool as shown in the video by acer.
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How can I check in the bios whether the recovery partition is corrupt or what else to do?Â
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No recovery disks has been made.
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It is an Aspire E1-571G laptop.
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May 1, 2009
I was trying to do a Factory Recovery in my Acer Aspire 5610z using eRecovery. Everything was fine until the "Acer Launch" window appeared.
Now it stuck at "Process 1/2","Install eRecovery solution", "Please wait"
There is another window behind it but I am unable to view it, this is going on for more than 2 hrs and I would very much appreciate your help to acomplish this recovery.
the axer lauch window couldn't be moved.
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Mar 6, 2015
I was given a laptop aspire v5-122p and the ALT+F12 for internal recovery is not working. The hard drive and partition seems corrupted and damaged. Windows 8 try to start but a message says there was something wrong and that it will try to fix fit but it restart and do the same in a loop. I scanned the hard drive with an application that let me run it from a usb bootable flash drive. The hard drive came with sector errors.
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If i install a new hard drive, can i order an erecovery disc and install everything or do i have to do something special? i read somewhere that clean hard drives need to be prepared first with another set of tools provided by Acer. The tools provided in the link are in an ISO named "Format CD".
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Jan 12, 2015
I have an aspire 5755-6699 that has been giving me problems. It keeps freezing up and going into windows recovery at startup. Windows recovery stopped at checking and fixing disc errors. So I bought a new hard drive and put it in and tried to restore it with the recovery disks. Everything went fine until the very end with the language disc. The top bar went to 100% complete and the bottom bar stopped at 99% and just stayed there. I tried to restart the computer but it says there is no valid disk drive. Tried running e recovery again and the same thing happened. What should I do?
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Dec 12, 2008
i got a problem with my dvd burner ( Slimtype DVD A DS8A1P ATA Device ). I tried to burn a DVD-RW. But it just wont burn, although it does reconnizes the DVD.
I already came to some threads here, which said this particular drive has problems with DVD burning. But why do they place it in my laptop?
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Apr 17, 2010
My Acer Aspire 6920 Laptop freezes occasionally, and nothing but a cold shutdown fixes it. Sometimes after I turn it back on again, the keyboard is unresponsive until after I've logged into my Windows 7. If I was playing music at the time of the freeze, it plays the last few seconds of music in slow motion over and over again.
There does't seem to be anything in particular that causes the crashes (sometimes I'm running games, other times it was idling).
How can I stop it freezing?
What I've tried: Reinstalling my Windows 7 64bit, Installing the latest drivers (from various sources)
I took a video of the laptop in it's frozen state, if this would help anyone? If it would, I can upload it to youtube... Basically nothing but a cold shutdown (holding in the power button) does anything.
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Dec 13, 2009
I was installing Windows 7 on my Acer Aspire 6920.
It had Windows Vista installed. I deleted all the partitions including backup (Yes I found out that was stupid), and tried installing Windows 7.
It wouldn install Windows 7 so I went back to Windows Vista. I found my recovery disk and it sort of worked. There where no errors in the setup but when I start my computer it doesnt go to Windows.
It has a black screen with a white _ blinking.
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Aug 10, 2014
Last night, my system started hanging on the welcome screen (for over 30 minutes), so I attempted a windows system restore to a few days ago. That wouldn't work (I can re try it and advise of the specific error messages)....
I then tried the Alt+F10 erecovery, but again receive an error message when it is almost complete - the message says "windows restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, then restart the installation" ....
The complete factory reset is the only thing I haven't tried, as I'd rather not lose all the pictures and music I have stored on there- is there a way to resolve the issue at all, without completely wiping the hard drive? I have access to other pcs etc to download things and burn them to cd/DVD/memory sticks...
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Dec 20, 2014
I am using the Acer eRecovery discs (Windows 7 64 bit) on my Aspire V3-571. On multiple attempts at a recovery the process hangs at Step 41 of 60 when trying to load the OOBE (Out Of Box Experience) file. A second set of discs provided by Acer produces the same results. I have an extra 1TB WD SATA HD that I have swapped into the laptop for troubleshooting purposes. No joy there. The recovery process appears to run normally until it stalls at Step 41. It has hung at that point for an hour with nothing happening.
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Oct 25, 2014
AO532h (Win 7) e-recovery successful (better than ever). Does one run a program to find "pre-recovery"backup files?
This file was new in.... C:/Backup/Public/...../Log/channel.ini:
[LOG PATH]C:UsersPublicOEMAcer VCMLog[UDP ONLY]OFF[LOG LEVEL]DEBUG[UDP PACKET LOWERBOUND]1[NORMAL THREAD WAIT TIME]1000[TRIAL BEFORE STOP VIDEO]3[UDP RECV DISCONNECT SEC]30[UDP SEND DISCONNECT SEC]20[KEEP ALIVE INTERVAL]500[WAIT UDP SYN TIME]20000[SYN PACKET]50[TCP RELAY THRESHOLD]1000[DYNAMIC BANDWIDTH INCOMING INTERVAL]20[DYNAMIC BANDWIDTH OUTGOING INTERVAL]50[2nd INVITATION TIMEOUT]2
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Apr 16, 2010
Where is the sensor that senses when the lid is closed on the laptop? It hasn't worked properly since I got my laptop back from Acer repair a year ago.
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Apr 8, 2010
Hey folks. I wrote a review for The Acer Guy back when I first bought my laptop (Aspire 6920-6621), but it's time for an update.
(Link to my original review [url]
Here's some basic specs:
Windows Vista Home Premium
Two 140gig HD's
1.83GhZ Dual Core Intel Processor
3gig RAM
And some dinky graphics chip.
Well, after two years, I have to say it has held up but not as well as I think it should have.
A few months after writing my first review, I had to send my Laptop to Acer. Admittedly, the customer support was fantastic. They took care of me.
HOWEVER, I'm not pleased with how my computer came back. It wasn't put back together, and I didn't want to send it back to them again.
Regardless, the build quality is a bit iffy. Not sure if other people have had this issue, but cracks are forming in several places. The first time I sent the computer back, it was because of cracks on the bezel. They replaced it, but after a few months the cracks came back. There is also a crack on the bottom cover.
Keyboard flex is there but not too severe.
When I was dusting my keyboard, the sharp end of the spacebar snapped off, so now a good few mm's are missing. I sanded it down and it looks fine, but still.
The express card placeholder doesn't stay in well, in fact, if you aren't careful, the thing will come out.
In terms of performance, it's still holding up. I've not had any problems with Vista, and I game as well as code. Steam has given me a few C++ errors, but meh.
Audio quality is acceptable. The left speaker is crackling and the "subwoofer" adds a nice effect, but overall it's disappointing. Should be better for all the hype.
Screen quality is actually pretty good, much better than most computers I've used. The only thing that I've used that compares is a Mac.
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Jan 5, 2009
integrated speakers on my Aspire 6920?
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Oct 28, 2009
I am very new to Laptops, Drivers ect.
I am wanting to upgrade to Windows 7 and I was woundering what things do I need to download AFTER I get it installed?
I know empowering technology will not be there anymore, How can i get it back?
And for My finger reader? How can I get those back?
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Sep 16, 2008
I have aspire 6920 and I love the features this computer has but I am not very happy with vista. Can I install xp pro? I know that deleting the pq service partition is not wise but I would rather have xp pro. How do I delete pq service? Also, is this action reversible? If I can install xp can I ever go back to the manufacturer OS? I have created the restore cd's but will they work without the pq service partition.
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Mar 14, 2010
i have an acer aspire 6920 and it wont let me install any programs.
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Aug 5, 2009
if anyone here had any idea on how to remove the bezel on an Acer Aspire 6920-6973. I bought the replacement LCD for my screen and I cant seem to get the bezel off completely!
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Apr 3, 2009
I have an Acer Aspire 6920 and I absolutely loath the Acer Arcade Deluxe.
anyone know how to completely remove it or disable it?
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Oct 19, 2008
I have a Acer Aspire 6920 with Vista and my screen goes black after i log in I can get to Task manager to open programs and internet sites.
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Dec 16, 2014
I own an Acer Aspire 6920. I have only used my Acer computer for Ebay and emails. Now I would like to write a 10 page document, then save it, then print it at a later date.Â
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Oct 31, 2014
I found C:OEMPreloadAutorunAPPeRYsetup.exe and eRY4053005ACER.cfg
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Ran setup but still no driver/app list or manuals list.
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Oct 3, 2009
I have Acer Aspire 6920 Notebook which came with vista home premium in 64 bit installed. I have made Recovery disks (3 DVDs) and had resorted to factory defaults several times by using the DVDs and not by Alt+F10 (at that time I did not know about alt+f10). I now have removed the 64- bit vista home premium and have windows-7 Ultimate RTM, Vista Home Premium and XP Pro all in 32 bit in three separate partitions in one single hdd. I have also done BIOS upgrade from 1.06 to 1.14. I have SATA mode set to IDE instead of the default AHCI due to XP not functioning under AHCI interface.
My BIOS shows hdd pw frozen by default though I have removed the hdd and set the BIOS to default twice. I find the Vista Home Premium in 64 bit OEM is a real pain since it has a lot of third party softwares – free and sharewares – which I have to uninstall every time (more than 20 of them) and therefore I tried to delete the acers recovery partition which is of 18 GB size and my Notebook with 250 GB hdd shows only 232 GB.
However, the partition is hidden and I have tried to unhide and delete the recovery partition with a number of third party partition softwares like Paragon, partedit32, Easeus, Norton, acronis, G-parted, macrium reflect, all with no success!
Now I request the learned members to give me a solution that will work, in simple procedure explained, to unhide the acer recovery partition and deleting it without disturbing my present OSes installed on the three partitions. Macrium does not show the PQ Service/EISA partition.
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Mar 1, 2010
After change BIOS set up, the Acer 6920 cannot boot.
After turn on the ACER screen apperar with F2 (Bios) and F12 (multiboot) appear. If you dont press anything a black screen appear and stay there. If you press F2 or F12 the acer screeen stay with the "Please wait" message on it and stay forever. If dont press anything the black screen appear and stay there. Never got the RAM counting screen.
Looks like a BIOS problems so got the last version, put alone in a USB , put on the note and reboot with try every F key and every Fn+F key but never got a result.
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Nov 11, 2008
I have a curious issue that has begun to pop up, I believe after I installed a few drivers from laptopvideo2go. Long story short I tried to reset back to the old Acer drivers and I spent a few hours trying to get my video to turn back on.
But here's the actual problem - some games will randomly minimize on startup and then not allow me to switch to them.
I first noticed this with Frets on Fire, where I would boot it up, it would look like it would work and then stay minimized for a while. Click on it in the taskbar and it would either pretend to go to the game or just sit there, moving my mouse to the top left corner. Alt-Tab, similar, sometimes works sometimes doesn't. If I do Switch To in task manager, it works a bit more often but sometimes takes a few times.
I've now noticed this with COD4, Fallout 3, and Trackmania Nations. Fallout 3 causes the game to crash. I've tried stopping as many open programs/processes as possible and it sometimes fixes it, sometimes doesn't.
If it isn't clear, I have an Acer Aspire 8920G with a 9500M GS. I'm currently using the relatively stock 7.15.1(1.7561) drivers.
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Apr 11, 2010
ok i'm at work right now and was going to remove vista from my 6920 aspire to put on xp because i have vista. Thinking i wouldn't have a problem i simply used the Kill Disk program to format my drives. I put in my xp cd and it will not load because it says HDD not detected, I don't have a cd burner on my work computer but i do have a 4 Gb flash drive is there anything i can do to get it to load up windows xp, Been reading that there is something with XP not allowing install due to the laptop having SATA setup and xp won't work with that? Can anyone please help me. Hoping there is something i can do to maybe load the drivers from my flash drive then install the xp cd.
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Sep 2, 2009
i've never had to use it until now. (was getting sum blue screens n laptop wouldnt boot up but sum how managed to work now) newho i was wondering about what some of the options mean. like the backup drivers and app what does that mean? and say i wanted to backup like the windows settings and stuff is there a way to do that?
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