Acer :: Factory Restore - Aspire 5610z Using ERecovery
May 1, 2009
I was trying to do a Factory Recovery in my Acer Aspire 5610z using eRecovery. Everything was fine until the "Acer Launch" window appeared.
Now it stuck at "Process 1/2","Install eRecovery solution", "Please wait"
There is another window behind it but I am unable to view it, this is going on for more than 2 hrs and I would very much appreciate your help to acomplish this recovery.
the axer lauch window couldn't be moved.
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Aug 10, 2014
Last night, my system started hanging on the welcome screen (for over 30 minutes), so I attempted a windows system restore to a few days ago. That wouldn't work (I can re try it and advise of the specific error messages)....
I then tried the Alt+F10 erecovery, but again receive an error message when it is almost complete - the message says "windows restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, then restart the installation" ....
The complete factory reset is the only thing I haven't tried, as I'd rather not lose all the pictures and music I have stored on there- is there a way to resolve the issue at all, without completely wiping the hard drive? I have access to other pcs etc to download things and burn them to cd/DVD/memory sticks...
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Sep 28, 2008
i am trying to restore laptop with restore cd's that was supplied, the problem is that i can get the alt f10 system to work as it just constantly beeps till i let it go. i have read through threads that talk about a recovery partition but not technically minded so i dont know if this has one or how to find it.
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Sep 3, 2014
How do I restore my aspire 5536 to factory settings as if I just bought it from the store?
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Dec 6, 2012
How do I restore my aspire 5536 to factory settings as if I just bought it from the store?
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Oct 30, 2014
I have a Aspire M5 - I am trying to restore factory settings - it is stalling at 29/55 installing office 2010. How do I get past this?
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Nov 7, 2014
I have an Aspire V3 which has become very crippled. As the laptop was not in my care before now, I had tried to use the Restore Factory Settings option in the Recovery Management tool, however when I click the button to restore, nothing happens.
I have tried running windows 8 in safe mode as well as pressing alt-f10 on start up. Nothing seems to be working. Is there any way I can reset this short of using a pre-made recovery disc?
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Nov 14, 2014
I have an Aspire V3 which has become very crippled. As the laptop was not in my care before now, I had tried to use the Restore Factory Settings option in the Recovery Management tool, however when I click the button to restore, nothing happens.
I have tried running windows 8 in safe mode as well as pressing alt-f10 on start up. Nothing seems to be working. Is there any way I can reset this short of using a pre-made recovery disc?
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Nov 24, 2014
I bought this new acer E5-771-378y , windows 8.1 and I want to get it all set up for him before Chrismas. Why can I not use a dvd disk for the recovery restore disk? It keeps telling me to insert a 16 gb usb. I don't have a free USB to use and I would prefer to put it on disks like I have done for every other computer I have owned.
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Dec 18, 2014
System: Aspire 5552, Model Pew76: I'm attempting to restore the default software using the System and Recover Software. Everything goes fine until after Running the Language disk. The installation hangs at 99%. Here's what the Restore Progress displays:
Elapsed time: 12:31:18
Restoring system: 100%
Updating system: 99%
Why does the installation hang at 99%?
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Sep 25, 2014
I had a hard disk fail and had to reinstall Windows 7 on a new disk, but I could not read the COA. I ordered the recovery disks and now have a slight problem. When I try and boot to the System Disk 1 I get a no bootable media on disk message. I installed Windows 7 from a DVD I have for another computer and it works fine, but I can not validate Windows. How can I make the laptop run System Disk 1?
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Nov 25, 2009
whether the current CPU T2060 upgraded to higher CPU. Is it worth the effort and will it improve the performance.
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Dec 10, 2007
I have an aspire 5610z and it has the pentium dual core. I was wondering if it is possible to fit a better processor inside, maybe the core 2 duo or something else. Has it even been done with my type of laptop? Im really serious about doing it, but I need this question answered first. Also is there a way for my notebook to accept more than just 2gb of ram?
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Dec 26, 2008
I'm considering a HD replacement for my 5610Z and am considering the HITACHI Travelstar 7K320 HTS723232L9A360. I'm currently running the 0riginal HITACHI Travelstar 5K160 HTS541612J9SA00.
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Jan 13, 2008
I have had my acer laptop just over a year know and everything has been fine until a few months ago. All of a sudden my dvd drive stopped working which was a major problem as I routinely back up my hard drive as I use it for work. The warrenty has runout.
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Jul 6, 2009
differences are between the two.
Does the factory default., only back up the files that were originally on the drive when I first bought it, regardless of what I install afterwards? and the Custom backsup everything? I noticed that Factory Default is 10GB, but the Custom is 29GB. This is confusing because I only install two small programs on top the Factory Default. WHat is the other 19GB?
I have a Aspire 6930G that came with 3 partitions.
After I make my backup image, so I still need the recovery partitions?
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Apr 23, 2009
Are there steps to be taken before a factory restore - drivers etc?
(Beyond just backing up my data.)
This is an Acer 4530.
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Nov 7, 2009
I am planning to restore my laptop to its factory default because of some problems like the "Windows Update" window is all grayed out. I tried finding solutions in the net but it doesn't solve the problem so maybe system restore may do it but inst going to remove all the programs, like MS Office? Are the files saved in drive D also be removed? My laptop has MS Office already when my mother bought it. I have Acer Aspire 5730z.
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May 19, 2009
About a week ago, some serious problems happened to my TravelMate 3280 to the point that booting in safe mode doesn't even work. I couldn't access the eRecovery Management either and didn't any recovery DVD.
So finally, I reinstalled windows XP SP3 from scratch. As a result, the computer didn't have Acer eRecovery Management installed. I still prefer the original factory settings though. So I browsed around online forums and found a thread by Pupples at Install Factory default, eRecovery
I did what Pupples suggested, managed to restore the alt+F10 function, and entered the Acer Recovery Management during start-up. Then, I chose the Restore Factory Settings option.
The restoration process began smoothly until about 50-60% progress when an error message occured. It says:
Fails in creating or opening a file
C:preload.tag
D:preload.tag
X:preload.tag
After those messages, the computer booted again from the beginning and then entered a black screen with a writing on the top of the screen. The writing:
NTLDR is missing. Press any key to continue.
I pressed any key, but the same NTLDR message kept on re-appearing.
Does this have anything to do with the FAT32 or NTFSthing?
Are there any ways to restore my TravelMate 3280's factory settings?
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Sep 18, 2014
I have an acer extensa 5630,can i do a factory restore?as i dont have the original disc.
I have these specs on my laptop-
Windows Vista Home Premium, Service pack 2
Acer Extensa 5630.
Pentium (R) Dual Core CPU.T4200 @2.00 GHZ 2.00 GHZ
2GB RAM
32-BIT
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Jan 2, 2009
Im trying to do a factory restore using the Acer eRecovery on Aspire 5100 laptop, which I set up using their wizard, input the password, ran from Vista, it has rebooted and is showing the Windows XP logo and the moving "progress" bar thing. However, after about 3 mins, the bar stops moving and nothing else happens, its been like that for ages now. Resetting the power starts it up and gets to the same point and stops again. I have used it before without problems, the hidden partition was there before I started (I checked). Now I cant do anything with the laptop at all! Can anyone suggest what I can do now? I didn't ever get round to making DVD backup disks. The machine is also 2 years old, and I dont want to spend a fortune on Acer's 50p per min customer service, considering they should've given me a boot disk with the machine in the first place. I only wanted to restore it as for no apparent reason all my USB devices stopped being recognized by vista.
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Jan 2, 2008
I'm working on my friends laptop (model mentioned above). He does not have the eRecovery CD so I'm unable to restore the machine back to factory. I tried loading XP Pro (Volume License) before and after disabling D2D in the BIOS and wiping the HDD.
Once the installation begins, the machine begins to install the necessary files normally, I reach the "Starting Windows" prompt then the machine crashes to the following error(s):
Technical information:
*** STOP: 0X0000007E (0XC0000005,0XF854A0BF,0XF8996208,0XF8995F08)
pci.sys - Address F854A0BF base at F8543000, Datestamp 3b7d855c ***
No additional hardware is attached to the machine during install, It has the default hardware installed. The same Volume License install disk worked fine on an older Aspire 3000 model, Dell, Gateway and (2) custom builds.
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Dec 29, 2014
My boyfriends computer has "crashed" after he tried some "optimizing" last night.
When at the login page, it freezes before it is possible to write the password so access to the computer is not possible.
Has checked F2 at boot and D2D is set to be enabled.
When I click Alt+F10 at boot up, it says "wait a minute" where after it loads the windows 8 layout, not the erecovery tool as shown in the video by acer.
How can I check in the bios whether the recovery partition is corrupt or what else to do?
No recovery disks has been made.
It is an Aspire E1-571G laptop.
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Sep 24, 2009
I have an Acer Aspire 6920 and I'm trying to to do the erecovery, everytime I try to create the disks I get a message saying
"Error Code: 1014
Burning Error, Please insert a blank CD/DVD into the optical drive and press OK to continue"
I have tried many different blank discs but I always get the same error. I have also red the thread on this forum where someone had a similar problem and I tried running my computer in safe mode but the programme will not run..
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Mar 6, 2015
I was given a laptop aspire v5-122p and the ALT+F12 for internal recovery is not working. The hard drive and partition seems corrupted and damaged. Windows 8 try to start but a message says there was something wrong and that it will try to fix fit but it restart and do the same in a loop. I scanned the hard drive with an application that let me run it from a usb bootable flash drive. The hard drive came with sector errors.
If i install a new hard drive, can i order an erecovery disc and install everything or do i have to do something special? i read somewhere that clean hard drives need to be prepared first with another set of tools provided by Acer. The tools provided in the link are in an ISO named "Format CD".
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Jan 12, 2015
I have an aspire 5755-6699 that has been giving me problems. It keeps freezing up and going into windows recovery at startup. Windows recovery stopped at checking and fixing disc errors. So I bought a new hard drive and put it in and tried to restore it with the recovery disks. Everything went fine until the very end with the language disc. The top bar went to 100% complete and the bottom bar stopped at 99% and just stayed there. I tried to restart the computer but it says there is no valid disk drive. Tried running e recovery again and the same thing happened. What should I do?
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Dec 20, 2014
I am using the Acer eRecovery discs (Windows 7 64 bit) on my Aspire V3-571. On multiple attempts at a recovery the process hangs at Step 41 of 60 when trying to load the OOBE (Out Of Box Experience) file. A second set of discs provided by Acer produces the same results. I have an extra 1TB WD SATA HD that I have swapped into the laptop for troubleshooting purposes. No joy there. The recovery process appears to run normally until it stalls at Step 41. It has hung at that point for an hour with nothing happening.
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Oct 25, 2014
AO532h (Win 7) e-recovery successful (better than ever). Does one run a program to find "pre-recovery"backup files?
This file was new in.... C:/Backup/Public/...../Log/channel.ini:
[LOG PATH]C:UsersPublicOEMAcer VCMLog[UDP ONLY]OFF[LOG LEVEL]DEBUG[UDP PACKET LOWERBOUND]1[NORMAL THREAD WAIT TIME]1000[TRIAL BEFORE STOP VIDEO]3[UDP RECV DISCONNECT SEC]30[UDP SEND DISCONNECT SEC]20[KEEP ALIVE INTERVAL]500[WAIT UDP SYN TIME]20000[SYN PACKET]50[TCP RELAY THRESHOLD]1000[DYNAMIC BANDWIDTH INCOMING INTERVAL]20[DYNAMIC BANDWIDTH OUTGOING INTERVAL]50[2nd INVITATION TIMEOUT]2
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Oct 31, 2014
I found C:OEMPreloadAutorunAPPeRYsetup.exe and eRY4053005ACER.cfg
Ran setup but still no driver/app list or manuals list.
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