Acer :: Aspire 6920g Freezing
Apr 1, 2010
The laptop randomly freezes and is unable to run after (need to turn it off using the power button).
- I scanned it for spyware and viruses
- Checked the drive using the windows tool
- I did not install any new software lately
- Installed the newest Intel Matrix Storage Manager (since I found it may be causing freezing problem)
- I noticed increased power consumption while running on battery (from 15mWh to over 22mWh)
I'm afraid this really may be hardware related issue.
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Dec 24, 2008
Any 6920G owner have their hard drive access light stuck on "on" for about 30 seconds or so and have their laptops freeze for this duration? Freeze as in as soon as I click any window, it turns white. This happens every now and then, doesn't matter what I'm doing.
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Apr 17, 2010
My Acer Aspire 6920 Laptop freezes occasionally, and nothing but a cold shutdown fixes it. Sometimes after I turn it back on again, the keyboard is unresponsive until after I've logged into my Windows 7. If I was playing music at the time of the freeze, it plays the last few seconds of music in slow motion over and over again.
There does't seem to be anything in particular that causes the crashes (sometimes I'm running games, other times it was idling).
How can I stop it freezing?
What I've tried: Reinstalling my Windows 7 64bit, Installing the latest drivers (from various sources)
I took a video of the laptop in it's frozen state, if this would help anyone? If it would, I can upload it to youtube... Basically nothing but a cold shutdown (holding in the power button) does anything.
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Nov 17, 2008
My Aspire 5100 has recently started acting up. At least once or twice a day, it freezes up and I get a blue screen with vertical lines across it.
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Dec 16, 2009
I have been having issues since upgrading my laptop to windows 7. I initially upgraded to windows 7 32bit and within 30mins the laptop started freezing randomly. Over the last month or so, it hasnt got any better, i have downloaded all the correct drivers and updated everything. Yet nothing stops it.
Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
I have tried it today and have gotten no where. Tried to run the windows based one from Acer, and it wouldnt run. So then i made my USB stick bootable, downloaded phlash16.exe tried the various ways suggested on this site and others...and all that happens is that it runs in the DOS and just hangs on identifying flash memory part type.
I really dont know what i can do next, and the freezing is getting quite annoying.
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Dec 18, 2014
I have a problem with my laptop, whenever i play a game it will froze on random. I know the computer is still running since the sound is still being heard but the screen is completely frozen. So i need to close the game and re-launch it again everytime this happens. The odd thing to me is it only happens to a certain game. But it doesn't occur to other games even games that requires higher specifications.The game i'm talking about is DotA 2, is there something on the DotA 2 engine that makes this occur?
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Sep 22, 2014
I have a brand new Aspire V3-371-596F. Â Since the first boot, I have been having problems with the touchpad freezing randomly. Â The two finger sroll is reversed and I cannot access any settings to change the direction, either. Â I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad.Â
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When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. Â It says the manufacturer is Microsoft, and not Synaptics. Â When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
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How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver? Â
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I should also mention that a Synaptics HID Device does show up under Device Manager -> Human Interface Devices. Â However, windows does not seem to recognize that this device is the mouse.
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Dec 10, 2014
My Aspire V5-552PG-X809 has frozen 5 times in the last two days. Why is this happening, and how do I stop it. I just got it back from being serviced about two weeks ago, and did a fresh install of windows recently.
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Here's the timeline for my system: About 6 weeks ago the system froze and needed a hard restart. Upon restarting, nothing would load. I couldn't access the recovery partition, and repair media did nothing. I sent it back to ACER for repair, and they replaced the HDD. It ran fine for about two weeks, but I was not paying attention during setup and put in the wrong username (This normally wouldn't be an issue, except it changed the name of the user directory and was a hassle for some R code that I had written). I reinstalled windows and fixed the directory issue about two days ago. Since that time I have had about 5 system freezes requiring hard restarts, and every time I'm paranoid that it will kill my HDD again.
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Dec 9, 2014
My touchpad keeps freezing. I've been forced to system restore twice which is annoying. What are my options....
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Jul 16, 2009
I've got the acer aspire 6920G, and when i play world of warcraft my fps drops to 7 in 25man raids. I play with really low options.
I've always had low fps, i tried installing windows Xp, vista and now windows 7 and nothing helps.
Now i must say, win7 had the best result. My fps increased in major cities, but in raids it's still the same thing.
I defragged my HD, I use a 64bit to use my full ram, I run no background programs, all options are on low, and i still get 7fps.
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Jan 22, 2009
i've just got an Acer Aspire 6920G and i have a question about the RAM.
The sticker on the palmrest says it has 4GB of DDR3 RAM, as does the box. But the system information on the computer says 3GB, CPUz says it has 4GB.
I've opened it up and there are definitely 2 sticks of 2GB DDR3 RAM, so why does the Windows system info say it only has 3GB?
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Mar 9, 2009
I have a Acer Aspire 6920g with the following specs:
Geforce 9500m GS 512MB
4GB RAM
Inter Core 2 Duo Processor T5750 2.0 Ghz
Windows Vista SP1 Home Premium
I have tried lowering settings to lowest, but i only notice a couple of fps gain.. So if i change my settings from medium to low, i notce +3 fps wish seems really weird. I tried using a lot of tweaks with the commandline, turning off clip capture.. but nothing help, it's still runs at about 15-17fps. Ireally love this game, and I hope i can play it at an acceptable speed. I understand that the game is extremely unoptizmed, but i hope there is something i can do.
I've tried a couple of drivers like the ones on acer site 176, 179.28, 179.48, 182.50 (dox).. but i noticed that all are about the same.. I even tried installing XP, but that didn't help either.
so what do you think i should do?
And for those who have acer 6920g, are you able to play GTA4 fine?
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Jan 15, 2009
this thing makes a loud noise and know one responded to my thread concering my DVD-R :'I'll guess I have to do it on my own or call acer support . But how can i take this thing out so i can see if some screw is lose or there is some dents(How could there be dents who knows)I'd like to see the and were they are located...i'll probably be ended calling support with my dad, Hes another thing. Some CD's it makes no noise, and its always working with those CD's. Other CD's make hella lotta noise...this is a werid conclusion but I THINK DVD's make no noise, and CD's make noise, now not just Music CD's but i mea CD's with 700m not 4 gb like DVD's.
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Dec 6, 2009
I have acer aspire 6920g when I run it on the battery itself cinedash media console is not illuminated only works with AC.
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Sep 19, 2014
My Acer 7740G has been acting strange lately, it makes a beeping noise of approximately 45 beeps (not exactly sure, because as they are quite quick) when it is restarted. When it is turned off and on everything is fine, the beeping is only when it is being restarted.
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Also it freezes randomly no matter what games/programs/apps are running. For example it freezes while playing heavy game, and also while playing Minesweeper with nothing else running in the background. I had to reinstall Windows several times, but the freezing keeps occuring without bsod. Also when restart is needed during installation it beeps like that every time on startup.
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Sep 15, 2014
Last week I bought an Acer Aspire E1-572 and from day one it keeps freezing to the point where I can't even access the Task Manager. Googling around this seems to be quite a common complaint. Is this an issue with Acers or Windows 8/8.1.
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Dec 21, 2008
How does 1 accomplish a thorough cleaning of said laptop? Currently I just vacuum all holes in the laptop and wipe the entire exterior with screen cleaner.
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Jun 28, 2009
my Acer Aspire 6920G battery no longer holds a charge. I have made sure that it was charged 100% even on power saver mode and the battery will go to 100% to 5% within 5 min. I looked at the battery condition on my laptop and it says to replace it.Where do i buy an acer battery ? Is this covered by costco's 2 year warranty?
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Jan 2, 2009
how do i format, cleaning my hardrive, and what will be removed, and do i need to do anything? If i format did i need t backup windows to a disk or can i format without backing anything up to disk, in otherwords everything to format is on my Laptop(Aspire 6920g)? I dont need to save files, just my saved games
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Dec 6, 2008
My CPU is a real bottleneck for me. Is there a way I can upgrade my cpu? Know that i'm not that computer advanced when it comes to b replacing parts. Would there be a place where I could take it to upgrade my cpu?
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Mar 16, 2009
I have an acer aspire gemstone blue 6920G, and I am wondering, can I use wubi to install Ubuntu on this laptop? As you may know the laptop has one Partition for windows vista, one has XP (Acer instant on), and one has the repair partition, meaning all my boot Partitions are taken. Also theres a data Partition. Even with the boot partitions all taken can I use Wubi? I know it may stop the instant on from working, I don't really care about that.
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Jun 13, 2009
what are the changes and update for this new BIOS?
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May 21, 2009
I hav an acer aspire 6920G. It has builded-in windows vista(which in the hidden partition). It uses the hidden partition to restore default factory(format).
If I format my 6920G to windows xp or 7, could I still able to format it back to windows vista using the hidden partition?
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Jun 4, 2009
under normal operating conditions (having firefox, CPUID HWMonitor, Windows live messenger, and WMP open) the CPU is running at 17~30°C but the GPU runs at around 63~69°C
this isn't normal is it?
with a fan underneath blowing on the bottom of the lappy, cpu runs at 8~23°C
and gpu runs at 53~58°C
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May 24, 2009
Im having a small gaming problem here. Im playing world of warcraft on my Aspire 6920g and it works perfectly smooth for like 5 minutes then starts performance decrease until its very bad. If I minimalize the game, for like, one minute and then maximize it back, it works perfectly smooth for some time again. I have no idea how to fix it. It probably isnt overheating as it occurs after I launch my lappy and then the game(the laptop is cold).
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Dec 22, 2008
I have an Aspire 6920G, and people on this forum recently recommended I get a T9500 as the processor upgrade with "the best" performance. I just want to confirm, before I make the purchase, that this processor is indeed the fastest 1 I can get for my laptop, and that my laptop can actually handle it (FSB, mobo, heat, etc.).
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Mar 22, 2010
I'm on the verge of upgrading my cpu, but before I do I could do with knowing for sure that this [url] will work in my aspire 6920G.
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Dec 13, 2008
Im just woundering, whats the best antivirus for acer aspire 6920g, Im a "gamer" lol, so I dont stuff thats laggy but i like stuff that keeps me protected, so give me a list of a couple of antiviruses
Plus i have an option, i get my ca thru my isp for free, so what should i use my mcafee or ca 2008?
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Dec 13, 2008
Im curious to see who else plays this on there laptop, aspire 6920g to be more specific , does any fellow 6920g and cod4 owners have ever lagged in cod4, like not be lagging then just suddenly get a lag spike and be totaly lagged out for until you restart cod4, if yes mind telling me the steps what you did if you fixed, and may i ask what driver number you use for nvidia?
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Jan 18, 2010
heres my laptop spec:
Notebook specifications
Acer Aspire 6920G-814G32Bn
:: Processor
Intel Core 2 Duo T8100 2.1 GHz
:: Mainboard
Intel PM965
:: Memory
4096 MB, DDR2 PC5300 667MHz, 2x 2048MB, max. 4096MB
:: Graphics adapter
NVIDIA GeForce 9500M GS - 512 MB, Core: 475 MHz, Memory: 400 MHz, ForceWare 167.64, 7.15.11.6764
:: Display
16.4 inch 16:9, 1366x768 pixel, WXGA Acer CineCrystal HD TFT, glossy: yes
:: Harddisk
320 GB - 5400 rpm, 320GB 5400rpm WDC WD3200BEVT-22ZCT0
:: Soundcard
Realtek ALC889
:: Connections
1 Express Card 54mm, 4 USB, 1 VGA, 1 HDMI, V.92 Modem, 1 Infrared, 1 Kensington Lock, Audio Connections: headphones (S/PDIF), microphone, Card Reader: 6in1,
:: Networking
Atheros AR8121/AR8113 PCI-E Ethernet Controller (10/100MBit), Intel Wireless WiFi Link 4965AGN (abgn), 2.0+EDR Bluetooth
:: Optical drive
Mata BD-CMB UJ-120 ATA
:: Size
height x width x depth (in mm): 44 x 275 x 385
:: Weight
3.28 kg Power Supply: 0.51 kg
:: Battery
48.8 Wh Lithium-Ion, 4400 mAh, 11.1V
:: Operating System
Windows XP pro sp3 patched
i have this shutdown problem. it started since i installing windows 7 into my laptop. my computer turns of itself after 10-30 seconds after an OS boot. except on safe mode option. the computer works fine on safe mode. at first, i thought that this due to software problems. then i think i should wipe out my OS and install new OS.but unfortunately, my laptop turns of itself while installing the OS!. this sound weird isnt it?
ive tried to use multiple OS to be installed. win7, vista, and even unbuntu OS also. but the turn off problem still occurs..
ive read from other post about the thermal issues, doing some patches at BIOS download from acer websites. now, im running on v1.14 for my BIOS. still. the turn off issues still occurs.
so, ive tried to look for the hardware malfunctions since trying to look at software problems cant find a clue.
after doin some reasearch and testing, ive notice that by disabling my duo processor in device manager, the computer works fine. by using single core processor now makes my laptop works fine. but surely, im running on low state now.
should i change my processor?
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