Acer :: Travelmate 8571 Freezing
Sep 10, 2009
A week ago i bought an Acer Travelmate 8571 with Linus. I installed legal WinXP with SP3 and latest drivers/updates.
After start the computer freezes within 10-20 minutes independently on the running programs. To reboot it one has to use the Power button.
This is not the overheating: the ventilator works and the air temperature is cool. I guess, it can be either problem of the BIOS (v.1.02), which is not able to work with XP, or a wrong installation of the XP.
Does anyone have an idea on the source of the trouble? I would like to keep the notebook due to the advantages of extremely low noise production and long accumulator working time.
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Nov 13, 2009
Please, share your experience with this model.
I think the main difference with the standard Timeline is the matte screen...
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Jan 8, 2008
I am part of a large research study and we have about 150 Acer TravelMate 2480 laptops. We stick these laptops behind or under furniture, out of the way, and leave them there untouched. They have a couple programs running to collect data and that is all. We only connect to them remotely occasionally if something seems wrong with the data collection from a house. By the way, they are connected wirelessly to routers we put in as well.
Anyway, the problem with these laptops is that we have had quite a few hang/freeze inexplicably. When they hang, the data collection programs stop and it becomes remotely inaccessible. After hard booting them off and restarting them they sometimes only show a black/blank screen, but otherwise act like they are started up just fine. Other times after hard booting them off and restarting them they act normal showing all screens during startup. The windows event logs show no errors or indicators of commonality between the crashes. All drivers are up to date. We are running Windows XP on them.
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Dec 24, 2008
Any 6920G owner have their hard drive access light stuck on "on" for about 30 seconds or so and have their laptops freeze for this duration? Freeze as in as soon as I click any window, it turns white. This happens every now and then, doesn't matter what I'm doing.
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Oct 20, 2009
My problem is that every time I boot up to Vista. It freezes about booting up Vista. This problem is when I connect to AC Adapter.
Without AC Adapter, it does not freezes.
It also doesnot freeze at SAFE mode.
Is there anyone have a solution or advice I can try.
How can I flash the bios in SAFE MODE. I cant do it in NORMAL MODE cos it needs me to connect the AC Adapter and then It will hang.
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Jan 29, 2010
i bought 5635G like 3 months ago..and ever since i been having a same problem...everytime i try to play some game it freezes and i have to hard reset it.
But here is the weird part that only happens when laptop is running on AC power (when it's plugged in) however when i unplug it i can play normally for as long as battery lasts.
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Oct 23, 2008
I have an Acer Aspire 5710Z which originally had Vista but I had it reformatted to XP.
We've been using it for a little less than a year without much problems until about a couple of months ago when it started to freeze at random times at the windows logo (the one with the blue thing scrolling below). So we had to turn it off then on again and then choose the option to start on safe mode, which worked.
So I've tried lots of things to find out the source of the problem. Apparently, it's not a virus. We've tried to disable all the stuff at the startup but it didn't help. I've been looking around forums and stuff but none has given an answer to my problem.
So I brought it to these tech guys from school, who thought that the problem might be with the drivers. One of the guys saw that there were two intel graphics cards (Intel 945 GM driver) showing up in the device manager, like it was installed twice or something. He thought that might be the problem so he uninstalled the driver and the freezing stopped. I tried downloading newer drivers (actually, I'm not sure if they were newer, I think they were the same as the old one) for the graphics and each time I installed, the freezing problem came back. So the last few months, I've been using the laptop without the graphics card.
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Apr 17, 2010
My Acer Aspire 6920 Laptop freezes occasionally, and nothing but a cold shutdown fixes it. Sometimes after I turn it back on again, the keyboard is unresponsive until after I've logged into my Windows 7. If I was playing music at the time of the freeze, it plays the last few seconds of music in slow motion over and over again.
There does't seem to be anything in particular that causes the crashes (sometimes I'm running games, other times it was idling).
How can I stop it freezing?
What I've tried: Reinstalling my Windows 7 64bit, Installing the latest drivers (from various sources)
I took a video of the laptop in it's frozen state, if this would help anyone? If it would, I can upload it to youtube... Basically nothing but a cold shutdown (holding in the power button) does anything.
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Dec 14, 2008
Just bought a new Acer laptop 5730z. (Acer Aspire 5730Z-322G16Mi)
At first, when installing windows vista premium I got an error 0x d000000D in the very beginning after chosen language setup.. Then the system restarted and tried to re-install(?) software or so..
Acer eRecovery Management
Restore partition
harddisk0partition2
When it had done it 80-90 %, it started all over again three-four times. It stopped always somewhere between 80-90%. It took 1-2 hours to get Vista installed on this computer, after several restarting. After I got Vista installed, then Windows-updates won't work. The system freezes always when trying to get updates. Browser Firefox crashes all the time, even task manager crashes..
Is the computer broken or is there something terrible wrong with vista? Maybe problem with memory? Motherboard? Corrupted harddisk, install-files? And yes, no cd's came with.. I didn't even manage to burn eRecovery dvd's (needed two disks). After one disk the eRecovery just stopped and said, that disk cannot be created.
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Nov 17, 2008
My Aspire 5100 has recently started acting up. At least once or twice a day, it freezes up and I get a blue screen with vertical lines across it.
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Apr 1, 2010
The laptop randomly freezes and is unable to run after (need to turn it off using the power button).
- I scanned it for spyware and viruses
- Checked the drive using the windows tool
- I did not install any new software lately
- Installed the newest Intel Matrix Storage Manager (since I found it may be causing freezing problem)
- I noticed increased power consumption while running on battery (from 15mWh to over 22mWh)
I'm afraid this really may be hardware related issue.
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Apr 30, 2008
I just got a Acer 5100-5440 i believe the model is, and it constantly freezes sometimes more then others i have no clue what the problem is everything else is fine i cant seem to find out whats wrong with it.
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Feb 7, 2010
I flashed the BIOS, I tested the hardware, I custom installed Windows 7, yet still the freezing continued.
Now I've custom installed Windows 7 again, and this time I haven't installed or updated any drivers, apart from those that were installed during the OS installation.
So far, no freezing.
Obviously, this has limited some of the functions on my notebook, so I was wondering what was the best way to install each driver, one-by-one, to find out which one was the culprit?
I may leave it a few days, to make sure the freezing issue has gone away, but should I set a system restore point before every installation?
Should I also switch driver download to manual? I believe Windows will always ask permission to download (and I presume install) new drivers, but should I make sure?
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Dec 16, 2009
I have been having issues since upgrading my laptop to windows 7. I initially upgraded to windows 7 32bit and within 30mins the laptop started freezing randomly. Over the last month or so, it hasnt got any better, i have downloaded all the correct drivers and updated everything. Yet nothing stops it.
Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
I have tried it today and have gotten no where. Tried to run the windows based one from Acer, and it wouldnt run. So then i made my USB stick bootable, downloaded phlash16.exe tried the various ways suggested on this site and others...and all that happens is that it runs in the DOS and just hangs on identifying flash memory part type.
I really dont know what i can do next, and the freezing is getting quite annoying.
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Apr 23, 2010
my 4810tz keeps freezing, i've tried all the fixes on this forum, apart from re-installing windows 7 (I cant see how this can help).
what I need to know is how I can get the minidump file when my laptop locks up?
i've looked at the event log and all it says is event 41 kernal power, i need to find out what application/driver is causing the crashes!
I can't believe this can't be fixed, this is really bad on acers part.
a note to make though, this freezing happened on my gf's laptop, and she was running a core duo, so maybe its the proccessor?
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Dec 18, 2014
I have a problem with my laptop, whenever i play a game it will froze on random. I know the computer is still running since the sound is still being heard but the screen is completely frozen. So i need to close the game and re-launch it again everytime this happens. The odd thing to me is it only happens to a certain game. But it doesn't occur to other games even games that requires higher specifications.The game i'm talking about is DotA 2, is there something on the DotA 2 engine that makes this occur?
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Sep 22, 2014
I have a brand new Aspire V3-371-596F. Since the first boot, I have been having problems with the touchpad freezing randomly. The two finger sroll is reversed and I cannot access any settings to change the direction, either. I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad.
When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. It says the manufacturer is Microsoft, and not Synaptics. When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver?
I should also mention that a Synaptics HID Device does show up under Device Manager -> Human Interface Devices. However, windows does not seem to recognize that this device is the mouse.
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Dec 10, 2014
My Aspire V5-552PG-X809 has frozen 5 times in the last two days. Why is this happening, and how do I stop it. I just got it back from being serviced about two weeks ago, and did a fresh install of windows recently.
Here's the timeline for my system: About 6 weeks ago the system froze and needed a hard restart. Upon restarting, nothing would load. I couldn't access the recovery partition, and repair media did nothing. I sent it back to ACER for repair, and they replaced the HDD. It ran fine for about two weeks, but I was not paying attention during setup and put in the wrong username (This normally wouldn't be an issue, except it changed the name of the user directory and was a hassle for some R code that I had written). I reinstalled windows and fixed the directory issue about two days ago. Since that time I have had about 5 system freezes requiring hard restarts, and every time I'm paranoid that it will kill my HDD again.
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Dec 9, 2014
My touchpad keeps freezing. I've been forced to system restore twice which is annoying. What are my options....
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Mar 14, 2010
I successfully upgrade an old laptop so that it will run well and not be too costly to upgrade either? So slow at present....
Laptop is:
acer travelmate 4502WLMi running xpsp3
Was thinking that probably the only upgrades worth considering were ram and hdd.
If this is the case what size mem and spec will work?
If the hdd is worth upgrading do I go for internal or external? and what size ?
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Sep 19, 2014
My Acer 7740G has been acting strange lately, it makes a beeping noise of approximately 45 beeps (not exactly sure, because as they are quite quick) when it is restarted. When it is turned off and on everything is fine, the beeping is only when it is being restarted.
Also it freezes randomly no matter what games/programs/apps are running. For example it freezes while playing heavy game, and also while playing Minesweeper with nothing else running in the background. I had to reinstall Windows several times, but the freezing keeps occuring without bsod. Also when restart is needed during installation it beeps like that every time on startup.
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Sep 15, 2014
Last week I bought an Acer Aspire E1-572 and from day one it keeps freezing to the point where I can't even access the Task Manager. Googling around this seems to be quite a common complaint. Is this an issue with Acers or Windows 8/8.1.
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Oct 2, 2008
ive just re-installed vista home premium on my acer travelmate 5320 but now the led for the wireless is reversed, so when the wifi is on the led is off and vice versa does anyone have any ideas whatsoever as i am at a loss with this one.
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Sep 24, 2008
I have just been given a TravelMate 530 2.2 cpu Lappy
Fine for all I need but I would love to upgrade the memory. I see it says it can only go up to 1 gig and that it has 256 as standard.
I see there is a slot under a cover on the back, but only 1 slot (Unless I'm not looking properly)
Can I just stick a 1 gig unit in this slot and all will be fine or is there some unusual method to upgrading the memory. Hope it's nothing like the old Dells
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Nov 27, 2014
Lately I have been having problems with the touchpad this week, started with freezing sometimes, which I typed in google to see another have this problem and to switch setting of touchpad to no delays, which worked as freezing hasn't happened at all anymore at the moment....and later in week, having some difficulty when typing when I click to type in a certain place but then the blinker moves elsewhere, problems with copying and pasting sometimes, as when I copy to highlight upwards, the page did not come up immediately when I slowly moved the mouse up as you do, but when it finally went up, it highlighted the entire document. Doesn't happen all the time....
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May 10, 2009
=i bought a new travelmate 5730 it came wth basic Linux.....so i formatted it nd installed windows XP 2......then i installed all drivers.......n stufff
actually i want that "empowering techoonology"......how to get it?
i installed everything frm the given CD......bt wen i press the button "E"
it shows error "file cannot b found"
so how to get tht "empowering technology" also want tht "e-recover,PSD,n other features of "empowering technology".......
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Apr 1, 2009
I want to upgrade the HDD of my TravelMate 2490 notebook but I can't find anything on ebay. Can I used other model's HDD as a replacement? What are the other models that are compatible with TravelMate 2490?
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Mar 8, 2009
I was given an Acer TravelMate 2300 by someone who has a new one. It came with no guarantees and no recovery CD. It had working verison of XP Pro on it through SP2. I applied SP3 and several updates. It worked good until... I noticed that the C drive was formatted FAT32. So I thought it a good idea to move it to NTFS. Without checking, I fired in "convert c: /fs:ntfs". It rebooted and after a brief look at the Windows XP splash, it goes straight to a stop code x0000024 BSOD. There was nothing on the drive except for the OS so I was felt OK withjust reinstalling from my media.
I dragged out my copy of XP pro slipstreamed with SP2. Booted from CD, went through XP's native setup and detected an "unknown" partition where C used to be. I must've really slammed it. I chose to install to the unknown partition and XP offered to format it NTFS. I chose the thorough format option but it goes only to 24% and stops. The display still shows the progress bar, blue background etc. at 24%.
Since I don't have much experience with laptops, let me ask, is it possible that this laptop/drive ONLY formats to FAT or FAT32 and won't take an NTFS volume? If it will, are there any ideas out there how to apply and NTFS format so I can get this cute little laptop back to a usable state?
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Apr 15, 2008
i got myself a new Acer Travelbook 5320, i get a win xp image, i burn it to a disc, i put it in, setup loads, i hit enter and he says the setup hasn't found a HD? it says it comes with feakin 160gb of HD memo!
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Jan 4, 2009
my friend has this laptop running Windows XP.
The problem:
Every time I restart, the network card is disabled by default.
On very few occasions, the network card disables itself when surfing the internet.
I tried:
Disabling other network cards
Going to Device Manager, NIC, Untick "Allow the computer to turn off..."
Scan for malware/viruses using AVG 8.0
Conclusion:
Still it doesn't work!
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