Acer :: 4810tz Keeps Freezing- Where Are The Minidumps File
Apr 23, 2010
my 4810tz keeps freezing, i've tried all the fixes on this forum, apart from re-installing windows 7 (I cant see how this can help).
what I need to know is how I can get the minidump file when my laptop locks up?
i've looked at the event log and all it says is event 41 kernal power, i need to find out what application/driver is causing the crashes!
I can't believe this can't be fixed, this is really bad on acers part.
a note to make though, this freezing happened on my gf's laptop, and she was running a core duo, so maybe its the proccessor?
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Mar 29, 2010
I've got my hands on a Acer 4810tz that needs help and I'm trying to figure out what the cause of my problem is.
When the computer boots up (even in POST), the background of the screen is green, and when loading up into windows, anything that would consist of the color green results in distorted and blurred images. All the other colors appear fine.
I did some troubleshooting, including updating the bios and testing the VGA out connection to an external monitor to confirm its not a motherboard/gpu problem.
I'm wondering if simply the connection to the motherboard and the laptop screen got loose, or could the screen inverter be going bad?
In either case, I would have no problem taking apart the laptop to reseat the cables and put it all back together, but I'm not familiar with Acer's warranty policies. The laptop is still under warranty until August.
I know Dell and HP really don't care (or are too stupid to know) if you disassemble a laptop and put it back together, but I don't know where Acer stands.
It looks rather simple to disassemble, but it appears there is a screw underneath a sticker, which I'm assuming serves as the 'Warranty Void if Removed' sticker.
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May 14, 2010
When I unplug (go to battery power), the green battery-light-led goes on and overrides the brightness-settings I do with Windows 7. This means whenever I plug-in or plug-out the brigthness gets reset to some value that Acer thinks is 'right' for me. I would like to decide myself what is right for me, but can't find out how.
What makes it worse is that at first it works like:
Unplugged: 30% brightness
Plugged-in: 40% brightness
Which is reasonable. However, after pluggin-in/out a few times, it goes all screwy. For example: unplugged becomes 50%, plugged-in becomes 10%, or some other seemingly random non-sense-making values. So, I would like to get rid of this.
Pressing the green led when it's on makes it go off and seems to give brightness-control back to windows-settings. However, as soon as pluggin-in and plugging-out again, the green led comes on again. Argh.
I read some other threads about similar issues, but people would always have Acer ePower Management or something installed. I do not. This happens on a fresh clean install of Windows 7. Bios is up-to-date. Happens in every power mode (saver/balanced/performance).................
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Apr 7, 2010
I bought the laptop today. When I first plugged it in, the LED turned yellow when charging. From reading another thread I thought it would turn blue when charged and plugged in, yet the light just goes out after a while. Is it broken? Quick guide also says blue light should be on after the battery is charged.
I tried removing the battery, put it back in, plugged the laptop in, blue light came on for a few seconds, then went out again.
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Jul 5, 2009
When I unplug my laptop from the AC adapter, Acer's ePower system automatically dims the LCD brightness to a setting that is 2 levels above the lowest (and 7 below the highest). However, when resuming the laptop from standby, I noticed that the setting is increased to 4 levels above the lowest (and 5 below the highest). I'm kind of a stickler for these sorts of things and would prefer for Windows not to change the LCD brightness if the ePower manager is supposed to be handling it. Is anyone else noticing this, and if so, have you corrected it somehow?
FYI, I should mention that I recently downloaded an updated version of Acer's ePower management system from Acer's support website - this updated version corrected an error that was occurring where my optical drive wouldn't "wake up" after ePower management shut it down, so I would prefer not to downgrade.
I'm frankly a little confused about where exactly all the Acer-specific power options are located. What is the difference between ePower and PowerSmart? Or are they the same thing? I could go on, but I think I've raised enough questions.
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Oct 19, 2009
The design looks simply beautiful. The silver lid and the gun metal color inside is awsome. The dark colors inside will help in not causing any strain for your eyes even after working for long time.
The touchpad too has a matte finish, making it easy to use. It is very responsive. The scroll and zoom gestures helps a lot in reducing the effort though am not convinced with the third gesture, would be good if this gesture could be used for something better.
Option to turn off/on the bluetooth and wifi via the buttons/touch buttons is really good, I had trouble with some other laptops trying to find out how to do this.
The option to turnoff the screen helps conserve energy, while listening to music or doing some activity which do not need any human intervention. The screen is bright enough. I keep it at the lowest brightness while working, without any issues...............
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Oct 1, 2009
My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.
Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?
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Aug 17, 2009
I got a new Acer Timeline 4810TZ-4011...It's great! BUT I can not see my usb flash drive, where I have some files to transfer to the Acer, when I connect it to the usb ports. Usually I can open My Computer Icon on my desktop old computer and I can see the pen drive...But how I do it now?
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Apr 30, 2010
Generally I'm very pleased with the 4810TZ, but recording from the built-in microphone or an external microphone produces very faint recordings (maybe 5-10% of normal volume). I'm using Sound Recorder in Windows 7 64-bit, with latest Windows / Acer driver for the Realtek sound device - have also tried the latest driver from Realtek.com.tw.
I've done all the normal tweaks - turn off all effects, set auto gain control, set input level to maximum, try boosting one mic channel more than other, setting +30 dB boost, etc.
I did get slightly higher recording levels in Skype 4.2, but still not enough to be usable (less than 20%). Even shouting into the mic doesn't get that much playback volume.
I've seen some reports that the 4810TZ's internal mic and sound recording used to work fine on Vista but broke with the Win7 upgrade.
Has anyone out there had success with recording on the 4810TZ, using any non-USB microphone, internal or external? Would really like to hear from people using any Windows version, XP/Vista or 7, just to see if it's possible or a hardware issue.
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Jul 18, 2009
Friend recently purchased this new laptop, but it's a bit sluggish. i want to do a clean install, but of course there was no Windows Vista DVD provided. How do i create a copy of the Vista installed on this Acer laptop? Does Acer ERecovery spit out a Windows image or does it copy over all the bloat ware as well? Is it hidden in some folder like Lenovos?
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Jan 23, 2010
it has issues with freezing and occasionally showing the dreaded BLUE screen....Do I have a lemon? Should I cut my losses and return it?
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Jan 6, 2010
ive bought 2 online that said it was the for acer aspire 4810t, but its TOO big... being that the acer is a slim design, i cant find one that fits!
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Mar 23, 2009
Can somebody please upload the RTMBR.BIN file
I cannot find one anywhere in my laptop.
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Mar 27, 2009
I've got a 320gb Seagate Freeagent Go external hard drive which I need to transfer data from onto my Acer 6920.
All starts well with transfer speeds of around 30mb/s, the speeds then drop to around 10mb/s and more often than not the whole transfer freezes and just hangs no matter what size file I'm transfering. I've got over 200gb I need transfered but it just won't do it, even in small chunks of data.
Am going to try it on XP in work but could it be a Vista problem and would updating my Intel Matrix Storage driver help?
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Jan 17, 2009
I have an acer aspire 5630 laptop wich have been wrongly flashed. I'm trying now to replace the bios chip (29lv008) with a new one wich i have to program on an external programmer. My problem is that the only falsh file available at acer site is an executable one (flash 32.exe). Is there a way to extract the flash file to be programmed from this .exe. Or have someone the dump file of such a laptop.
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Aug 31, 2009
I have an Acer 8930 with the Intel WiFi Link 5100. I updated the driver to version 12.4.3.9. When I transfer a file to my moviebox (connected to a Netgear Rangemax Router via cable) I only get up to 1.2 MB/s as speed. When I transfer via my IMac I can get up to 4.5MB/s.
Looking into the advanced properties settings of the Intel WiFi Link I noticed under Wireless mode the following options:
1. 802.11a
2. 802.11b
3. 802.11g
4. 802.11b/g
5. 802.11a/g
6. 802.11a/b/g
Option 6 is selected, but should there not be an N option?
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Apr 22, 2009
I found something once on one of my recovery CD'S. It is an ISO file called STCDBOOT. I burned the ISO image and it made some wierd boot disk. Has anone else tried this? I was wondering if this could rebuild the PQSERVICE? This ISO is on the first disk called System.
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Feb 24, 2015
Create an iso file for the windows 8.1 oem pre installed on my notebook for future references ....
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Feb 22, 2015
How to create an iso file for the windows 8.1 oem pre installed on my notebook for future references.
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Dec 24, 2008
Any 6920G owner have their hard drive access light stuck on "on" for about 30 seconds or so and have their laptops freeze for this duration? Freeze as in as soon as I click any window, it turns white. This happens every now and then, doesn't matter what I'm doing.
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Oct 20, 2009
My problem is that every time I boot up to Vista. It freezes about booting up Vista. This problem is when I connect to AC Adapter.
Without AC Adapter, it does not freezes.
It also doesnot freeze at SAFE mode.
Is there anyone have a solution or advice I can try.
How can I flash the bios in SAFE MODE. I cant do it in NORMAL MODE cos it needs me to connect the AC Adapter and then It will hang.
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Dec 10, 2014
As of today, Aspire V3-112P BIOS files, even the onboard version file, have not be available for download. When will Acer release a bios file, even the old one, for download?
F2 enter into BIOS, but found noway to backup BIOS to a file.
Fla**bleep**.exe backup.fd /g (with version 2.0) failed to backup.
So it comes to the second question: how to backup the current onboard BIOS to a file? It looks like insydeflash can't backup onboard BIOS to file without providing an existing BIOS file. It's so awful.
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Oct 25, 2014
AO532h (Win 7) e-recovery successful (better than ever). Does one run a program to find "pre-recovery"backup files?
This file was new in.... C:/Backup/Public/...../Log/channel.ini:
[LOG PATH]C:UsersPublicOEMAcer VCMLog[UDP ONLY]OFF[LOG LEVEL]DEBUG[UDP PACKET LOWERBOUND]1[NORMAL THREAD WAIT TIME]1000[TRIAL BEFORE STOP VIDEO]3[UDP RECV DISCONNECT SEC]30[UDP SEND DISCONNECT SEC]20[KEEP ALIVE INTERVAL]500[WAIT UDP SYN TIME]20000[SYN PACKET]50[TCP RELAY THRESHOLD]1000[DYNAMIC BANDWIDTH INCOMING INTERVAL]20[DYNAMIC BANDWIDTH OUTGOING INTERVAL]50[2nd INVITATION TIMEOUT]2
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Nov 14, 2014
I would ask if the " Associate a File Type or Protocol with a Program " Return to Default Settings when i Windows Update...
When typing in wordpad , notepad and more, why not work Ctrl + D?
But the others shortcut is working , like Ctrl + V and Ctrl + C.
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Mar 8, 2015
I have an Aspire E15 running Windows 8.1 Pro. I want to encrypt the hard drive with BitLocker, but first I have to initialize the TPM chip. When I follow the outlined procedure for initializing the TPM chip, the Initialize option does not appear in the File menu. I tried to contact support, but they did not know what I was talking about.
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Dec 26, 2014
My Aspire M laptop will not boot due to the 'boot configuration file being invalid', at least, this is what the 'Recovery' blue screen states. The blue screen offers to 'Press Esc for UEFI Firmware settings, but is not responsive. I've tried F2, F8, F10, Alt+F10, F12, Space Bar, Delete and Break to try to activate the BIOS interface, all equally unsuccessful.
I followed the instructions to purchase recovery tools from Acer, but without being able to access the BIOS to set the boot order, I've just sunk another $25 into a laptop that doesn't work. The cost of service exceeds the cost of the laptop, so I'm inclined to continue trying to repair it myself. If it cant' be repaired, there is little chance I'll purchase a new Acer to replace it as this has been a very frustrating experience.
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Jan 29, 2010
i bought 5635G like 3 months ago..and ever since i been having a same problem...everytime i try to play some game it freezes and i have to hard reset it.
But here is the weird part that only happens when laptop is running on AC power (when it's plugged in) however when i unplug it i can play normally for as long as battery lasts.
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Oct 23, 2008
I have an Acer Aspire 5710Z which originally had Vista but I had it reformatted to XP.
We've been using it for a little less than a year without much problems until about a couple of months ago when it started to freeze at random times at the windows logo (the one with the blue thing scrolling below). So we had to turn it off then on again and then choose the option to start on safe mode, which worked.
So I've tried lots of things to find out the source of the problem. Apparently, it's not a virus. We've tried to disable all the stuff at the startup but it didn't help. I've been looking around forums and stuff but none has given an answer to my problem.
So I brought it to these tech guys from school, who thought that the problem might be with the drivers. One of the guys saw that there were two intel graphics cards (Intel 945 GM driver) showing up in the device manager, like it was installed twice or something. He thought that might be the problem so he uninstalled the driver and the freezing stopped. I tried downloading newer drivers (actually, I'm not sure if they were newer, I think they were the same as the old one) for the graphics and each time I installed, the freezing problem came back. So the last few months, I've been using the laptop without the graphics card.
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Sep 10, 2009
A week ago i bought an Acer Travelmate 8571 with Linus. I installed legal WinXP with SP3 and latest drivers/updates.
After start the computer freezes within 10-20 minutes independently on the running programs. To reboot it one has to use the Power button.
This is not the overheating: the ventilator works and the air temperature is cool. I guess, it can be either problem of the BIOS (v.1.02), which is not able to work with XP, or a wrong installation of the XP.
Does anyone have an idea on the source of the trouble? I would like to keep the notebook due to the advantages of extremely low noise production and long accumulator working time.
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Apr 17, 2010
My Acer Aspire 6920 Laptop freezes occasionally, and nothing but a cold shutdown fixes it. Sometimes after I turn it back on again, the keyboard is unresponsive until after I've logged into my Windows 7. If I was playing music at the time of the freeze, it plays the last few seconds of music in slow motion over and over again.
There does't seem to be anything in particular that causes the crashes (sometimes I'm running games, other times it was idling).
How can I stop it freezing?
What I've tried: Reinstalling my Windows 7 64bit, Installing the latest drivers (from various sources)
I took a video of the laptop in it's frozen state, if this would help anyone? If it would, I can upload it to youtube... Basically nothing but a cold shutdown (holding in the power button) does anything.
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