Acer Aspire M :: Boot Configuration File Being Invalid - Cannot Access BIOS
Dec 26, 2014
My Aspire M laptop will not boot due to the 'boot configuration file being invalid', at least, this is what the 'Recovery' blue screen states. The blue screen offers to 'Press Esc for UEFI Firmware settings, but is not responsive. I've tried F2, F8, F10, Alt+F10, F12, Space Bar, Delete and Break to try to activate the BIOS interface, all equally unsuccessful.
I followed the instructions to purchase recovery tools from Acer, but without being able to access the BIOS to set the boot order, I've just sunk another $25 into a laptop that doesn't work. The cost of service exceeds the cost of the laptop, so I'm inclined to continue trying to repair it myself. If it cant' be repaired, there is little chance I'll purchase a new Acer to replace it as this has been a very frustrating experience.
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May 7, 2010
I just got an acer aspire timeline 5810tz, which came with vista, so i was in the process of reformatting it to have XP, which i've done several times on my previous laptops. When i changed the bios to IDE, which is what i read was the correct setting (perhaps this is where my problem is?), i found that i could no longer boot the computer or access setup, bios or the boot menu. When i attempt to do any of these things, the computer just sits on the logo screen.
i'm getting fairly desperate at this point, having tried a large variety of solutions, key combos, removing the battery, etc.
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Dec 25, 2014
When i'm turn on my HP envy 4-1257er after the sudden shutdown on the screen displays the HP logo that says "please wait". After a few seconds appears the "blue screen with a sad smiley" and further reads:
"Recovery. Your PC needs to be repaired. The boot configuration data file is missing some required information. File: BCD. Error code: 00xc0000034. You need to use the recovery tools on your installation media. Is your don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer. Press ESC for UEFI firmware settings. "
After pressing the ESC button opens a Startup Menu with a choose an actions like: f1 - system information (worked), f2 - system diagnostic (worked), f9 - boot device options (doesn't work) , f10 - BIOS setup (doesn't work), f11 - system recovery (doesn't work). When I click on these buttons (f9, f10, f11) again loaded a blue screen with an error. On the usb-drives with images does not respond in any way.
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Jan 9, 2010
I got this laptop a few days ago, I currently have 7 and XP installed on it and kind of have vista...(read further down).
My 7 seemed to break today after playing around with a program called powerstrip trying to get my external monitor to show the right resolution (I've realised now the cable vga was broke, but meh) but this is not the full problem, after windows 7 failed to boot I tried to boot xp after turning it off during the windows 7 splash screen and now im stuck with a dash when I turn the laptop on (I dont know if its actully related to something I've done or not).
If I turn the laptop on a flashing dash comes on in the top right, it then stops flashing and turns into a none flashing dash further up the screen and just locks here and I cant do anything at all other than trying to restart it. When I had this problem previously (at least I think this problem) on my desktop it usualy turned out to be something usb related but I have everything unplugged (all though the bluetooth adapter light is on when it is doing this) so I realy dont know what to do...............
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Feb 11, 2013
I bought A new Dell Inspiron 3521 Laptop and after installing windows 8 I was about to download the drivers from dell site any way I found that all drivers links are not working and it'd always popup a message saying :
The requested file could not be downloaded. Invalid File I.D. The file does not exist.
I tried to change my country but the same results coming out...
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Dec 10, 2014
As of today, Aspire V3-112P BIOS files, even the onboard version file, have not be available for download. When will Acer release a bios file, even the old one, for download?
F2 enter into BIOS, but found noway to backup BIOS to a file.
Fla**bleep**.exe backup.fd /g (with version 2.0) failed to backup.
So it comes to the second question: how to backup the current onboard BIOS to a file? It looks like insydeflash can't backup onboard BIOS to file without providing an existing BIOS file. It's so awful.
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Jan 3, 2015
I'm a high school junior with a year+ old Acer computer that has broken down twice and is now out of warranty. I purchased this computer with my own money.
My Aspire M laptop will not boot due to the 'boot configuration file being invalid', at least, this is what the 'Recovery' blue screen states. The blue screen offeres to 'Press Esc for UEFI Firmware settings, but is not responsive. I've tried F2, F8, F10, Alt+F10, F12, Space Bar, Delete and Break to try to activate the BIOS interface, all equally unsuccessful.
I followed the instructions to purchase recovery tools from Acer, but without being able to access the BIOS to set the boot order, I've just sunk another $25 into a laptop that doesn't work.
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Jan 14, 2015
I have an acer M3 581T which I bought about a year ago. Now, windows crashed and said there was a file missing. I am no longer able to boot up the system, I've tried the erecovery (alt f10) but it just proceeds and says it's not able to boot. I have no recovery cd/usb at hand. It is of my understanding that this ultrabook has two harddrives. One SSD on which the operating system is installed and one HDD with the other files on.What do I do to make it work again? I do not care if all my files are lost.
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Nov 29, 2013
I can´t enter BIOS on my notebook, I don´t know what´s the problem what to do now.
What did I do? I had Windows 7 installed and everything worked well. Then I decided to install Debian GNU/Linux instead. That worked as well, though I had some issues with wifi connection and the system did not shutdown properly. That´s why I wanted to reinstall Windows. In order to boot from DVD, i had to change the boot order, because Debian always changes its own boot priority to max - so at this point BIOS was still working! During Windows 7 setup, I formated all HDD partitions, created new ones and BAM! Windows 7 would not installt because it has some problems with GPT partitions, it said it could not install to this partition (I tried all). So I canceled the installation and restartet the system. Of course now it printed "Operating system not found". I could not even enter BIOS (allthough it showed the normal message "Press F2 ..." and the Windows 7 installation had trouble finding some drivers, so it did not even start correctly. The Acer Recovery I created from Windows 7 (before installing Debian) started, but it failed to copy the first file and ended. So nothing worked. However, I could install Debian again, which is now my OS.
Current situation: OS is Debian 7, it´s working, but I have many problems with it (cannot change display brightness, often looses wifi connection, instantly reboots (!) after shutdown) Can´t enter BIOS: I have tried F2, DEL, ESC, F10, F12 without success. Debian is again at boot priority #1, and I can´t change it without BIOS (so not able to BOOT from DVD etc) I have tried to short the G2201 contact (service manual describes how to use it to remove BIOS password), no success. Maybe it´s import that I use GRUB bootloader, which was automatically installed with Debian...
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Feb 20, 2015
How can I access the BIOS on the ACER 4755g?
I have tried mashing f2 a million times, but no luck. f12, f8, ...none of these get me into the BIOS.
What key combo will get me into the BIOS?
I have BSOD and cant access Windows via Safe Mode, but only the command prompt from Windows Repair.
The BSOD is a 7b meaning some disk issue...tried all troubleshooting like unplugging all peripherals, removing RAM 1 board at a time, swapping RAM position....etc.
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Jan 11, 2015
How do I access the Advance setting in BIOS on Acer aspire 5332 ?I can access bios via the f2 button on startup but there is no advance tab being displayed.
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Nov 12, 2014
One morning, laptop powers-on (Blue led on power button and on front bezel), no display, fans spin up and down, CD drive makes the usual seek sound. Attached external screen from my desktop, no display either, no POST!!. Removed HD, RAM, NIC, no change. No beeping what so ever, really looks like the notorious Acer BSOD i've read about. What I need is the EXACT name I should rename the BIOS file (JE70D118.ROM) to be able to use the Phoenix BIOS recovery function (FN+ESC+PWR) with the BIOS file on a USB key or SD card. Seems to be a national secret or something... Acer does not seem to have this documented anywhere.... including the actual BIOS recovery procedure....
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Feb 21, 2009
Where does Quicktime for Windows save its configuration file? I need to manually change the config file in order to solve a problem with Merriam Webster Visual Dictionary that has a problem with the audio. If you don't use Windows but know the name of the file.
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Nov 9, 2009
I have a T400 2765-P3U model, and it won't boot up. When you turn it on, you see the Thinkvantage logo and it stays there. Trying to access the BIOS is non-responsive. I connected the hard drive to see if it was a hard drive issue, but it's not. The hard drive is response when connected via USB. I can't get past the Thinkvantage logo, no response when attempting to access the BIOS. It's still under warranty, so I'll probably send it in for repair but thought I'd give it a try fixing it before hand.
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Jan 3, 2013
What I Was Doing:
All I wanted to do was install an SSD (SanDisk Extreme 240GB) as my primary drive using factory recovery created from Dell Backup and Recovery/Recovery Media from USB drive.... I was trying to update firmware on the SSD. It requires a download and the creation of a thumb drive to which one boots after adding it in the BIOS. Ever since I tried using that thumb drive during boot (on power up it was in a USB slot with the intention of opening BIOS and setting that thumb drive as a boot device to complete firmware update) things have been a mess.
The Problems:
I have run into a situation where no matter what key I press during startup, it has no impact on the startup. Main problem is that F2 will not open BIOS. F12 does not show Boot Order.
Here are the symptoms:
Cannot access BIOS or Boot Order during POST All partitions on the factory 1TB hard drive now show in Windows File Explorer whereas previously only the partition labeled C: OS was shown
Potentially Stupid Things I Tried:
I discovered that if there are no hard drives installed, the system will boot to a DOS-type screen with options for Boot Order (with no drives it lists only Network Boot), Setup, Diagnostics, and Boot Configuration.
Setup takes me to the BIOS (vA11) but obviously with no drives showing Diagnostics takes to me to a test suite which when run gives me an error on the video memory but all else tests OK (tests of the video memory from within the Dell Suite within Win 8 show no errors) Boot Configuration gives me Legacy, UEFI Secure and UEFI Not Secure
I also downgraded the BIOS from A11 to A08 and then back to A11 in hopes of getting back access to BIOS but no luck.
Dell Inspiron 17R SE 7720, Win 8, 1TB, 32GB mSata, nVidia GT650M/2GB
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Feb 10, 2013
My R400 laptop (7447-W14) suddenly freezes on boot: it displays the early logo ("thinkpad, to interrupt normal startup, press the blue Thinkvantage button"), and waits forever, neither the bios menu nor the operating system (windows and ubuntu in dual boot) appears.
I can shutdown by holding the power button more than 5s, but on reboot, the same freeze come back, whatever I do:
- holding the F1 key before and after powering on
- holding the "ThinkVantage" button
- doing this on battery, or with power supply (with or without battery)
- trying to boot on an external USB HD drive
It does not seem to be a CPU problem (nothing would be displayed), nor RAM or harddisk one (it is cheked later, at BIOS time).
In fact, I was wondering wether removing and putting back the small battery of the mainboard would solve this problem ... but this battery seems not to be eaysyly found. At least, it is not under the keyboard, where the RAM is.
of course, warranty has ended ... any way, before I throw this laptop to trash ?
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Jul 27, 2014
From time to time, nearly every day lately, my computer will get an alert in the system tray that the SATA drive is disconnected. It will then freeze and not come back. I have to restart the computer and then I get a blue screen that says "INVALID BOOT DEVICE". Windows will then send me in to the system recovery screen where my only option really is to do a system refresh. I have also tried the Lenovo One Key Recovery. At this point the computer is like having a new copy of Windows on it.
Lenovo support says this is a software issue and my "warranty" doesn't cover it. The computer is only 5 months old and has had this problem for 2 months.
The computer will work for a short time, sometimes up to a week and will do it again. Lately I'm having to do this nearly every day, sometimes twice a day. I've tried updating the drivers, not updating the drivers (after a refresh), doing all the windows updates or not doing any updates at all and the results seem to be the same no matter what.
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Oct 28, 2014
I recently updated my bios on my R7-571 and it has caused me great woe. My computer will lock hard between 3 min and 3:30 min after bootup if I don't disable the WIndows Managment INstrumentation service. THis of course caused other problems on services that depend on that like LogMeIn. I need a solution to this. Either a way to downgrade to an earlier bios which I don't think is possible without a version of the bios updater that will support this, or a newer bios that addresses this issue.
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Jan 17, 2009
I have an acer aspire 5630 laptop wich have been wrongly flashed. I'm trying now to replace the bios chip (29lv008) with a new one wich i have to program on an external programmer. My problem is that the only falsh file available at acer site is an executable one (flash 32.exe). Is there a way to extract the flash file to be programmed from this .exe. Or have someone the dump file of such a laptop.
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Oct 14, 2014
The original hdd was stopped functioning on my aspire v5-431. I try to put in other laptop but wont spin at all. The laptop was preinstalled with Windows 8 UEFI and safe boot on or something like that and gpt partition i guess and now i can not boot or enter in bios, how to flash bios or to install on this new hdd windows 8.
I tried everything from removing the motherboard batteryto boot from usb with bios file and Crisis files and nothing. The f2 button doesn't work and acer crisis recovery ask for wph file format and i just have rom file format.
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Mar 9, 2015
You can flash the bios with the version 1.11 (1.09 unavailable on the Acer website).
Flash only the bios under DOS.
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Nov 29, 2014
I updated my Acer Aspire 4752g's BIOS to use the BIOS_Acer_2.10_Windows.zip in the BIOS downloads in the Acer site and when my laptop rebooted it was stuck in a black screen. I've tried doing the FN+ESC and tried all the BIOS downloads in the Acer site but it still did not work.
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Oct 6, 2014
i was wanting to install ubunu, but i can't get into the bios without a password. someone told me it's' a administrative password. someone told me it has nothing to do with the hdd password. i need to change the order of the bootup for this to work. id rather not pay for this. i also know removing the cmos battery won't do any good either. is there a cracker or patch i can use? i was gonna download the latest software for my acer aspire m5-583p laptop but didn't because it would ask for a password.
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Oct 29, 2014
I just buy an Acer Aspire V3-371, then I delete all partitions in HDD and install MS Windows and driver for this notebook. Everything are OK until I ugrade BIOS form v1.05 to v1.08. Now, it cannot boot to MS Windows and shows me "No Bootable Device".
I try to reinstall MS Windows, but I see a notice "Windows can't be installed on this drive" with details "Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI systems, Windows can only be installed to GPT disks".
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May 9, 2010
The strangest thing has happened to my Acer Aspire 2930 laptop today.
I shut it down last night as I normally do, then this morning I turned it on and it wouldn't boot. It goes through BIOS and startup, but then it stops. It doesn't start loading Windows XP from the hard drive, it doesn't recognise boot CDs/DVDs. When I go into the BIOS, everything looks normal except the boot portion. There are several options there, but they don't say what they normally say. For instance, the first boot device, the hard drive, is completely invisible. What I mean is that the option is just not there, but when you move the selection around with the keyboard, you can tell it's supposed to be there. Look below for a better explanation. The other options are there, but they aren't recognising the devices. I have a friend with the exact same laptop and her BIOS shows everything as it should be. She's here now and I'm typing this on her laptop because I now have two dead computers here at home.
I don't get it. It's almost like the BIOS somehow became corrupted. I didn' t even know this could happen without attempting to flash the BIOS or something, and that's not what happened. I have never flashed the BIOS on this laptop. Not only can I not figure out what happened, there doesn't seem any way to fix it. I mean, if the laptop doesn't recognise any devices to boot from... I was thinking about taking it apart and resetting the CMOS, taking out the battery. I think that's the best I can hope for at this point.
I don't have any way of cloning the BIOS from my friend's computer so I guess the next step would be to get a new BIOS chip if the CMOS reset doesn't work? The laptop is unfortunately one month over the one year warranty. I read that there's a way to get the laptop to read an external USB floppy diskette drive regardless of the status of the BIOS, you are supposed to hold the function key plus the escape key or something when you turn on the laptop a couple of times, and then it magically reads from the floppy drive. I would have to somehow buy or get a drive, but I haven't even seen such things in years. Things I can try?
Here is what my BIOS looks like compared to my friend's:
Mine:
2. IDE1 :
3. USB FDD :
4. Network Boot :
5. USB HDD :
6. USB CDROM :
My friend's:
1. IDE0 : Hitachi HTS542525K9SA00
2. IDE1 : HL-DT-ST DVDRAM GSA-T50N
3. USB FDD :
4. Network Boot : Realtek Boot Agent
5. USB HDD :
6. USB CDROM :
As you can see, there is definitely something wrong with my BIOS and I believe that's what is causing the computer not to boot.
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Nov 22, 2014
I have the same issue with a V5-571PG and looking for a BIOS. Pressing F2 getting "Operating System not found".
What I've found are these 3 (you can see them in the picture below), now my question is: which one should I pick?
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Mar 13, 2013
Flashing the bios. I have a Aspire 5810TZ. I boot it up and it just says 'acer' and won't go any further. I went to the download page for BIOS on us.acer.com and it has a zip file with 5 files:
JM4151135.exe FLA... GPC_V135.bin readme.txt FLASH.BAT
What do I do? I have tried copying the files to a USB and powering on with Fn-Esc held down. After letting go of the power button and holding Fn-Esc a different screen appears after 30 seconds. I let go and have given it 30 minutes but it is not doing anything. I have read online from other people the power button should be blinking. Do I need to rename one of the files.
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Jan 22, 2015
WiFi connection details required to have wireless connection to aspire e5 521 to brother 130c
Linux system not windows ...
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Oct 31, 2014
I am trying to determine the maximum memory and configuration for my Apire 5745G i5. Is there somewhere I'm supposed to be able to find this information? I couldn't see it in any of the manuals. How much memory can I run total? How much per slot?
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May 27, 2010
A friend with a desktop PC discovered that by some weird key combination before boot, he could get into further bios screens and set timeouts for disk access etc.
I'm trying to find a way to switch off the Realtek device at the bios level on my AS 5536, with Phoenix bios. Is this possible?
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