Dell Inspiron 17R :: Cannot Access BIOS Or Boot Order During POST
Jan 3, 2013
What I Was Doing:
All I wanted to do was install an SSD (SanDisk Extreme 240GB) as my primary drive using factory recovery created from Dell Backup and Recovery/Recovery Media from USB drive.... I was trying to update firmware on the SSD. It requires a download and the creation of a thumb drive to which one boots after adding it in the BIOS. Ever since I tried using that thumb drive during boot (on power up it was in a USB slot with the intention of opening BIOS and setting that thumb drive as a boot device to complete firmware update) things have been a mess.
The Problems:
I have run into a situation where no matter what key I press during startup, it has no impact on the startup. Main problem is that F2 will not open BIOS. F12 does not show Boot Order.
Here are the symptoms:
Cannot access BIOS or Boot Order during POST All partitions on the factory 1TB hard drive now show in Windows File Explorer whereas previously only the partition labeled C: OS was shown
Potentially Stupid Things I Tried:
I discovered that if there are no hard drives installed, the system will boot to a DOS-type screen with options for Boot Order (with no drives it lists only Network Boot), Setup, Diagnostics, and Boot Configuration.
Setup takes me to the BIOS (vA11) but obviously with no drives showing Diagnostics takes to me to a test suite which when run gives me an error on the video memory but all else tests OK (tests of the video memory from within the Dell Suite within Win 8 show no errors) Boot Configuration gives me Legacy, UEFI Secure and UEFI Not Secure
I also downgraded the BIOS from A11 to A08 and then back to A11 in hopes of getting back access to BIOS but no luck.
Dell Inspiron 17R SE 7720, Win 8, 1TB, 32GB mSata, nVidia GT650M/2GB
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Jan 9, 2010
I got this laptop a few days ago, I currently have 7 and XP installed on it and kind of have vista...(read further down).
My 7 seemed to break today after playing around with a program called powerstrip trying to get my external monitor to show the right resolution (I've realised now the cable vga was broke, but meh) but this is not the full problem, after windows 7 failed to boot I tried to boot xp after turning it off during the windows 7 splash screen and now im stuck with a dash when I turn the laptop on (I dont know if its actully related to something I've done or not).
If I turn the laptop on a flashing dash comes on in the top right, it then stops flashing and turns into a none flashing dash further up the screen and just locks here and I cant do anything at all other than trying to restart it. When I had this problem previously (at least I think this problem) on my desktop it usualy turned out to be something usb related but I have everything unplugged (all though the bluetooth adapter light is on when it is doing this) so I realy dont know what to do...............
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Nov 14, 2014
I have HP pavilion dv7 which won't let me in BIOS to change boot order.
I have windows 8 32 bit installed and it keep booting normally no matter which key (Esc,F9,F10,F1,F2 etc) at start up, is pressed or keep pressed.. it wont stop booting and wont let me in BIOS. All it does it that if keys are pressed it will start beeping but then boot anyway.
I want to boot it from USB and install WIndows 8.1 64 bit.
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Sep 27, 2008
I recently purchased an Acer Aspire 5920G and am delighted with my purchase.
The laptop is presently working well (touch wood !) but in case of future computer catastrophe I used the eRecovery facility to create a full back up and also create recovery DVDs.
Being a "belt and braces" person I have also bought, downloaded and installed a copy of Acronis True Image Home 11 which I saw recommended in a computer magazine.
As part of the Acronis process, I created a rescue dvd using its standard tool.
I am now required to check that this rescue DVD boots correctly.
This involves entering the 5920G's BIOS and temporarily amending the boot order.
I understand I can do this by tapping the F2 key repeatedly before Windows starts. Is this correct?
Is there any kind of password required to enter and/or amend the BIOS ?
Are there any risks in this process, what are they and how can they be avoided/minimised ?
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Jun 8, 2010
I am trying to use the Lenovo Diagnostics Bootable USB. I have to get my BIOS to boot from the USB before my SSD.
In the BIOS, the Startup > Boot menu already looks like the USB is listed first. But when I do a hard boot, Windows still boots from my SSD.
Here is the startup order listed in the BIOS:
1: USB FDD:
2: ATAPI CD0: HL-DT-ST DVDRAM GSA-T50N-(TS)
3: USB CD:
4: ATA HDD0: SAMSUNG MMCQE28G8MUP-OVA-(S1)
5: +USB HDD
6: ATA HDD1:
See, the USB is listed first.
Why doesn't my system boot to the USB? What do those symbols in the boot order mean? For example, why are there three USBs?
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Jun 22, 2013
I cannot select my new SSD (M4 mSATA) in the boot order in the BIOS.
The mSATA drive DOES show up on the BIOS info page (first BIOS screen) but does NOT appear on the boot order page. The drive is visible and formatted in Windows 8 64bit and I can copy files to it,
Computer: Lenovo IdeaPad Y580 with a 1TB HDD (i7 CPU, 660M COU, 8GB RAM, etc.)OS: Windows 8 64bitSSD: Crucial M4 mSATA 256GB Model # M4-CT256M4SSD3Windows shows the drive as operating correctly. After some fiddling I did use disk management to populate the volume (238GB available) and assigned a drive letter. I successfully copied a txt file and can open the file.
I have created a recovery DVD but it doesn't recognize the drive when attempting to use--although I can see/use in Windows.
I have also removed the HDD and rebooted a number of times. So the drive is working but I cannot set it as a bootable drive. The things I have tried:
>>>Have you tried the ssd as the only drive>>> Yes.
>>> are both drives on the same sata contoller have you tried the ssd in the hdd port?>>> he SSD is mSATA and has a different port than the HDD (which plugs into the SATA port). I have tried w/o the HDD plugged in,
>>>could it be that the hdd has ahci and the ssd doesnt or vice versa>>> I have not tried disabling AHCI yet as a quick browsing showed this bricking some systems.
>>> See the Bootmenu of the BIOS setup utility. Make sure that the Boot Device Priority in the BIOS setup utility is set so that the computer starts from the device you want. >>> Doesn't list it as an option on the priority screen, BUT it is listed on the BIOS information page as recognized (HD0 I believe).
>>> Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from.>>> Does not list the SSD drive as a boot option. Tried w/ and w/o the HDD installed.
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Nov 9, 2009
I have a T400 2765-P3U model, and it won't boot up. When you turn it on, you see the Thinkvantage logo and it stays there. Trying to access the BIOS is non-responsive. I connected the hard drive to see if it was a hard drive issue, but it's not. The hard drive is response when connected via USB. I can't get past the Thinkvantage logo, no response when attempting to access the BIOS. It's still under warranty, so I'll probably send it in for repair but thought I'd give it a try fixing it before hand.
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Jul 2, 2009
my cousins inspiron recently stopped working.
doesn't load the bios. the alternate boot gives the following code:
Flashing Num Lock, ON Caps Lock, OFF SCRN Lock
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Jan 29, 2013
Bios (A12) detects the mSata succefully(ADATA 128GB) but the mSata appears not in boot order!!!
(Intel Smart response Technology works very fine but i wont to migrate to SSD and boot from there.)
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Nov 1, 2014
I have a Dell Inspiron 3521 laptop.
I know I can single boot using F12, and choose to boot from a USB, but one day I may need to boot direct from a USB without having access to F12.
So I want to change the boot order to enable me to automatically boot from a USB first, if one is present.
Is this possible, and if so, how do I do it?
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Feb 10, 2013
My R400 laptop (7447-W14) suddenly freezes on boot: it displays the early logo ("thinkpad, to interrupt normal startup, press the blue Thinkvantage button"), and waits forever, neither the bios menu nor the operating system (windows and ubuntu in dual boot) appears.
I can shutdown by holding the power button more than 5s, but on reboot, the same freeze come back, whatever I do:
- holding the F1 key before and after powering on
- holding the "ThinkVantage" button
- doing this on battery, or with power supply (with or without battery)
- trying to boot on an external USB HD drive
It does not seem to be a CPU problem (nothing would be displayed), nor RAM or harddisk one (it is cheked later, at BIOS time).
In fact, I was wondering wether removing and putting back the small battery of the mainboard would solve this problem ... but this battery seems not to be eaysyly found. At least, it is not under the keyboard, where the RAM is.
of course, warranty has ended ... any way, before I throw this laptop to trash ?
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Mar 12, 2013
This laptop has win8, I am trying to load win7 on this laptop but I am not understanding how to change the boot order to boot from the cd drive, what's listed below is what I am seeing in SETUP? Boot list option [UEFI] File browser ADD boot option File browser Del boot option Secure boot [Enabled] Load legacy option rom [Disabled] Boot option priorities Boot option #1 [Windows boot manager] Boot option #2 [UEFI OS] Boot option #3 [UEFI IP4 Realtek PCIe FE Family Controller] Boot option #4 [UEFI IP6 Realtek PCIe FE Family Controller]
Also, my research is showing this is a 64 bit unit.
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May 7, 2010
I just got an acer aspire timeline 5810tz, which came with vista, so i was in the process of reformatting it to have XP, which i've done several times on my previous laptops. When i changed the bios to IDE, which is what i read was the correct setting (perhaps this is where my problem is?), i found that i could no longer boot the computer or access setup, bios or the boot menu. When i attempt to do any of these things, the computer just sits on the logo screen.
i'm getting fairly desperate at this point, having tried a large variety of solutions, key combos, removing the battery, etc.
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Dec 26, 2014
My Aspire M laptop will not boot due to the 'boot configuration file being invalid', at least, this is what the 'Recovery' blue screen states. The blue screen offers to 'Press Esc for UEFI Firmware settings, but is not responsive. I've tried F2, F8, F10, Alt+F10, F12, Space Bar, Delete and Break to try to activate the BIOS interface, all equally unsuccessful.
I followed the instructions to purchase recovery tools from Acer, but without being able to access the BIOS to set the boot order, I've just sunk another $25 into a laptop that doesn't work. The cost of service exceeds the cost of the laptop, so I'm inclined to continue trying to repair it myself. If it cant' be repaired, there is little chance I'll purchase a new Acer to replace it as this has been a very frustrating experience.
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Jan 27, 2013
no slow-downs, BSOD's or anything - not even a fan running high and hot. All of a sudden, video blanks, no beeps, no ctl-alt-del, etc. Then no reboot post beeps and no BIOS. LED power light comes on, HD light flashes once, stays off , and battery charge light works until battery is charged. Holding PWR button down forces "off", and PWR on repeats single HD light on to off. Is this the motherboard? Also, pulled HDD - needed business info from it right away, so it reads on other computers, scanned for both viruses and errors, and is clean.
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Nov 21, 2014
Model: Inspiron 17R Special Edition Inspiron 17R Notebook (Inspiron 7720), Windows 8, 64-bit,English
My laptop was installing updates (not sure which updates) when the battery suddenly died. I charged it and ever since every time I turn it on, it gives me an error message and I'm unable to log into my system
error message is: BAD_SYS-CONF_INFO
I've tried accessing the BIOS with F2 button upon start up many times to check the settings but no luck. Pressing F2 constantly right when the Dell logo appears does absolutely nothing. get back into Windows without reinstalling and losing everything
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Feb 4, 2013
My laptop doesn't want to boot...the screen backlight comes on but nothing else happens. The light that I think means HDD access blinks but the fan doesn't come on it just doesn't do anything. What tips can I get from the pros?
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Mar 25, 2013
I have an Inspiron N5050 and am unable to access the BIOS by tapping F2 during pre-POST.
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Sep 26, 2009
I got my laptop back from repair and the papers that came with it said that they not only replaced the LCD screen, but also updated the BIOS to the lates version--1.24
I was messing around with my laptop and the various thermal monitoring programs it has while searching the net why the hell my by-core temps always gets stuck at startup. I kept reading on BIOS, BIOS, BIOS. So I went to acer.com.sg for hopes that a newer 1.25 or so BIOS would be available for my Ciel Noir.
Surprise surprise, they have only the 1.16 (came with my laptop when it was new) and the 1.23 BIOS (mine was presently 1.24, and they don't have it). I downloaded it anyway, and checked the readme. I noticed that the flash utility .exe was named JALA0123.exe and then I noticed through HWMonitor 1.14 that my motherboard was marked JALA0 so hmm...this prompted me to flash the BIOS.
Booted up, got into Windows, fired up HWMonitor and what do you know, now it's working!! HWMonitor reads a different TJMax though, so I adjusted it to be the same as CoreTemp's and Everest, and now it's showing (I hope) correct temps.
Now my question is this: Why does the BIOS that comes from Acer directly i.e. after purchase or repair makes the sensors not work? And why are these BIOSes not available online? Is it possible that they use BIOSes that are for different laptop models, hence rendering the addresses for the thermal monitors different from the actual ones? (I read up that thermal sensors depended on the correct addresses, too.)
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Feb 27, 2013
I ran the diagnostics test as instructed prev and all passed. I then loaded BIOS defaults as instructed and saw "2nd boot priority hard drive" What does this mean and can I fix?
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Jan 29, 2009
I found this (http://www.blogsdna.com/805/how-to-c...ell-laptop.htm) and i was wondering if there was some way to do this on an m1530 or if that technique works on a 1530..
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Mar 30, 2009
I am working on my brothers laptop.
Its an Acer 5610 that came with Vista.
He had a broken screen and a virus. I repaired his screen and he then took it to a "buddy" who partitioned the HD to save the pictures ect on it and put XP on the other partition.
My brother was updating drivers when he rebooted it and it just wouldn't restart.
This is a description of the problem:
"I hit the power button , lights come on (no HD light though). and the Fan spins for about 30 seconds and stops. After about 1 minute the fan starts back up and stays on.
Power light , battery charger light stay on but nothing happens."
I pulled the covers off the back and everything seems seated and where it belongs.
Recovery disks have been ordered (before I knew the full extent of the problem) and will be here in a week or so but I don't think they will do any good on a system that wont boot.
I have repaired a few desktops but this is my 1st laptop repair.
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Dec 31, 2009
I have an Acer Aspire 5315 (Vista) that will not start. When you push the power button the power light comes on for 9 or 10 seconds then goes off. I've tried with/out the battery installed. I have held down the power button for 60 seconds without any power connected/installed. I have reseated the RAM. Tried a different AC Adapter, nothing.
Does the CMOS battery need changing?
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Mar 10, 2010
The laptop wouldn't boot. I took the keyboard out to see if I could swab-dry any water, but couldn't really find any in there.
I lightly sprayed around with compressed air and left the laptop open with the keyboard out to try and let it dry out for a few hours, but no dice...still wouldn't boot.
I thought maybe via cell phone logic, it might work again after 24 hours or so. It's been almost three days now and it still won't boot, so I'm pretty sure I fried something. Here's the error code it's giving me .....
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Mar 26, 2010
Im getting my laptop soonish (I hope) and I just wanted to create a thread to compile all the current updates and drivers for the Dell Studio XPS 16,
And I'm a complete novice at all this stuff so I was wondering if you saw this thread if you could please;
post The most up to date CPU/GPU/Video ect.. driver
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Sep 18, 2014
I have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Sep 19, 2014
I'm a PC repair technician and have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Sep 15, 2009
If you own an Inspiron XPS Gen 2 please let me know if there is an option in the bios "boot sequence" menu to boot from the modular bay.
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Sep 20, 2014
Picked up a 15-B137TU with a broken screen. I'm looking to install Linux on this machine but I cant see the POST, BIOS or the boot select screen over HDMI - the diplsay only comes live once the Windows login screen comes up.
The screen Im using is off my desktop and can show the BIOS and POST screens off that, so I know it is within the screens refresh / resolution range.
I've removed the broken panel so the internal monitor isn't pulgged in anymore, and I've tried hittng F4 / Fn-F4 to change the display but that makes no difference either.
Is there any way to get the BIOS and POST screens working over HDMI on this (or any) HP Notebook?
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Jan 13, 2009
When I restarted I got a blue screen saying "memory parity error". I restarted again the blue screen was gone, and it tells me a NIC adapter is having problems,
and asks me to press (S) to shut it off. When I tried pressing 'S' it didn't respond (more like it froze), so I restarted again.
This time I can finally boot into windows. But now my 'new hardware found' wizard went berserk, and kept on telling me there is new hardware found, non-stop. I had a look at my Device Manager and noticed the following had exclamation marks on it:
-OHCI compliant IEEE 1394 host controller
-intel pro/wireless 2915abg network connection
-Ricoh R/RL/5c476(II) or compatible cardbus controller
-SDA standard compliant SD host controlle .....
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