Acer :: 5610 Will Not Post/boot
Mar 30, 2009
I am working on my brothers laptop.
Its an Acer 5610 that came with Vista.
He had a broken screen and a virus. I repaired his screen and he then took it to a "buddy" who partitioned the HD to save the pictures ect on it and put XP on the other partition.
My brother was updating drivers when he rebooted it and it just wouldn't restart.
This is a description of the problem:
"I hit the power button , lights come on (no HD light though). and the Fan spins for about 30 seconds and stops. After about 1 minute the fan starts back up and stays on.
Power light , battery charger light stay on but nothing happens."
I pulled the covers off the back and everything seems seated and where it belongs.
Recovery disks have been ordered (before I knew the full extent of the problem) and will be here in a week or so but I don't think they will do any good on a system that wont boot.
I have repaired a few desktops but this is my 1st laptop repair.
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Dec 31, 2009
I have an Acer Aspire 5315 (Vista) that will not start. When you push the power button the power light comes on for 9 or 10 seconds then goes off. I've tried with/out the battery installed. I have held down the power button for 60 seconds without any power connected/installed. I have reseated the RAM. Tried a different AC Adapter, nothing.
Does the CMOS battery need changing?
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Sep 18, 2014
I have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Sep 19, 2014
I'm a PC repair technician and have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Feb 19, 2015
My daughter's Acer is 2.5 years old and it's running Windows 7. She recently rebooted it last week for a Windows Update and since then it starts up but hangs, with the hard drive light blinking slowly. I ran it in Safe Mode and it gets through CLASSPNP.SYS then hangs. According to articles this is usually a hardware problem. The only option I have with this OS is to bring up the Command Prompt. I've tried System File Checker - no go. System Repair comes back with unknown error and what looks like a bad Driver.
I was able to build a new partition (100+GB) and do a clean install of Windows 7 x64 Ultimate w/ SP1. This went through fine, though I would have to load the Acer drivers for the network card, etc. to finalize it. The point here is that this shows that the hard drive isn't the issue.
My fear is that Windows installed either some sort of driver or other update that has now caused the current OS on her laptop to be unusable. I went to do a System Restore and the only restore point it had was the Critical Update that she rebooted to on 2/13. Trying to roll back to that Restore Point didn't work.
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Jan 29, 2009
I found this (http://www.blogsdna.com/805/how-to-c...ell-laptop.htm) and i was wondering if there was some way to do this on an m1530 or if that technique works on a 1530..
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Jan 3, 2013
What I Was Doing:
All I wanted to do was install an SSD (SanDisk Extreme 240GB) as my primary drive using factory recovery created from Dell Backup and Recovery/Recovery Media from USB drive.... I was trying to update firmware on the SSD. It requires a download and the creation of a thumb drive to which one boots after adding it in the BIOS. Ever since I tried using that thumb drive during boot (on power up it was in a USB slot with the intention of opening BIOS and setting that thumb drive as a boot device to complete firmware update) things have been a mess.
The Problems:
I have run into a situation where no matter what key I press during startup, it has no impact on the startup. Main problem is that F2 will not open BIOS. F12 does not show Boot Order.
Here are the symptoms:
Cannot access BIOS or Boot Order during POST All partitions on the factory 1TB hard drive now show in Windows File Explorer whereas previously only the partition labeled C: OS was shown
Potentially Stupid Things I Tried:
I discovered that if there are no hard drives installed, the system will boot to a DOS-type screen with options for Boot Order (with no drives it lists only Network Boot), Setup, Diagnostics, and Boot Configuration.
Setup takes me to the BIOS (vA11) but obviously with no drives showing Diagnostics takes to me to a test suite which when run gives me an error on the video memory but all else tests OK (tests of the video memory from within the Dell Suite within Win 8 show no errors) Boot Configuration gives me Legacy, UEFI Secure and UEFI Not Secure
I also downgraded the BIOS from A11 to A08 and then back to A11 in hopes of getting back access to BIOS but no luck.
Dell Inspiron 17R SE 7720, Win 8, 1TB, 32GB mSata, nVidia GT650M/2GB
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Mar 10, 2010
The laptop wouldn't boot. I took the keyboard out to see if I could swab-dry any water, but couldn't really find any in there.
I lightly sprayed around with compressed air and left the laptop open with the keyboard out to try and let it dry out for a few hours, but no dice...still wouldn't boot.
I thought maybe via cell phone logic, it might work again after 24 hours or so. It's been almost three days now and it still won't boot, so I'm pretty sure I fried something. Here's the error code it's giving me .....
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Dec 31, 2009
I have an Acer 5610-4610 system. It was repartitioned to one XP drive for several years. I am finally wanting to put the PQ service partition back on it but none of the folders of the restore CD's have any of the files needed to recreate this partition. I am wanting to put the factory (VISTA Home Premium) system on C. With all the system files and folders from the 3 restore CD's into the PQSERVICE partition. I have no clue how to proceed.
I do remember there was an acer(C) partition and a data (D) partition when I got it. The PQSERVICE partition was there back then.
The first (System) CD has none of the files mbrwrdos.exe or rtmbr.bin
used to create the PQSERVICE system.
I run the ACER Disk Formatter and it cannot find any drives on the laptop.
Weird! From what I've been able to glean my thought was that that the Formatter disk would facilitate creating the correct partitions?
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Apr 22, 2009
I just bought 2x2gb ram from my Acer Extensa 5610 and my Windows 7 x64 can see it right, but only use 3gb. Resource monitor says the other 1gb is Hardware reserved. In the Bios theres an info saying extended memory 3gb. Is that what the problem is? coz its not something I can set in this version of bios.
Do i have to upgrade my bios? if so, to what version? The manual clearly says i can upgrade to 4gb. (extensa 5610 has intel 945 chipset)
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Apr 15, 2008
In the specs of my Acer Aspire 5610, it says it will accept up to 4Gb RAM, yet a friend has just told me that it will only recognise up 2Gb of RAM? Is this correct? As I can't see how Acer can say it will take 4Gb of RAM if it will only accept up to 2Gb? Also, I have another slot on the motherboard and the same friend tells me its a mini PCI slot but I don't know what the hell they are? I am geting so confused here listening to people with one person saying one thing and the specs saying something totally different! Also, I have 2Gb of 533 RAM at the moment but I have been told that it will also take PC2 4200?
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Apr 19, 2008
How I put the bluetooth back on my 5610? When I first got the laptop, bluetooth was enabled (I think) as there was a blue LED lit on the front of the machine by the sliding bluetooth control button. I have since had to reformat as I loaded some drivers for a Compro TV stick that was 'supposed' to be Vista compatible. Needless to say, it screwed everything up so I ended up just reformatting and reloading everything. I have been to the Acer FTP site as Acer themselves told me to do and clicked on the Vista link and downloaded the Bluetooth program and loaded it but nothing happens? No blue LED or nowt.
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May 14, 2009
I want to stop using my wireless connection on my laptop and plug an ethernet lead in.
But when I plug this lead in my laptop just stays connected to to my wireless network. I tried disabling the Wireless on my computer then putting the lead in but still it wont attempt to connect to the internet with the ethernet lead in. What driver do I need to download so it will recognize the lead is in the laptop and attempt to connect to the internet?
I have an ACER 5610/Z
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Apr 12, 2008
I just got one of these from eBay.co.uk. What can I say? OK, its not your all whistles and bells, top of the range gaming machine that some people just have to have but it does exactly what I want it to do and a lot, lot more!
Apparently, it is dual channel memory but it doesn't actually tell you what memory it will take or what memory speeds it will take as the destruction manual isn't very helpful at all (typical Acer)? I know it will hold up tp 4Gb of RAM and it has 1 x 1Gb 533/667 (I think that's what it is) in at the moment but I would like to upgrade to faster memory if possible? Could anybody assist and let me know exactly what the specs for the memory are please?
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Feb 20, 2009
My Acer 5610 had a "Supervisor Password" entered, I believe by my grandson two years ago. I noticed it once, didn't know how go get in so never did. Recently had a bad day. Used what I had for a restore back a few days, nothing worked.
I have the two Recovery Disk I made the day I bought this. Never used them. I can't get the disk to take hold and restore to Factory. I get a message I'm going to try to attach. It's not clear. What is stumping me is the last entry. "[ /NoExecute=Option]" That is the bottom. On the bar at the bottom is "ENTER=Submit" I've tried every thing I know to do.
I've learned to use the PC on my own as I live many miles from a city. Done fair but now I'm stumped. By the way I'm 75 years of age. My learning term as been more than 7 years.
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Feb 15, 2010
Have windows 7 installed for past 5 months just recently only when playing poker on facebook the computer will shut down on its own, could this be a Ram isuue, I tried restoring the computer to 2 weeks prior to the issue,
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Jun 5, 2008
I've got a 5610 (5612wlmi).
The Hitachi-LG GSA-4082N cd/dvd burner seems to have mostly died. It only occasionally recognises that a disk is in the drive, and burns almost always fail.
I've tried cleaning the lens and I've removed the unit and given the contacts a clean and a dust down. Still problematic.
I'm assuming that there's a hardware fault on the drive.
I'd like to replace the drive but the only GSA-4082N I can find are 2nd-hand out of old lHPs etc on eBay.
Is there a new and not-too-expensive unit that will work as a drop-in replacment?
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Feb 25, 2008
I'm having 3 problems with my notebook:
1. The silver directional square in between the two buttons on my touchpad dont scroll anymore, now they just act like the left click button. i used to be able to push the downward part and it would bring the page down.
2. my media buttons on the right side of the keyboard do not work at all. (the volume, play, fb, ff)
3. My windows side bar is activated, but doesnt show up...
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Oct 27, 2008
My Acer Aspire 5610 constantly overheats and shuts off. The fans arent clogged or anything and there's nothing that I can see that would prevent them from cooling the chips.My battery goes low quite fast even though I have it set to power saver.Buttons on my keyboard don't work very well, I can't use the mouse/touchpad or scroll buttons to scroll. And now when it performs POST, it has a lot of short beeps...like beep beep beep beep beep beep beep beep...no break or pause between the beeps.And it keeps going, it doesnt allow me to turn the computer off by pressing the button either, I have to take the battery completely out. The only way to pass the POST and beeping, I have to press F2 as if I wanted to go to setup, then it loads up correctly.
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Apr 20, 2009
I have an Aser Aspire 5610 - 2328. The model is 5610z. I have the same issue with my webcam and it is orbicam with logitech software. I also here the unplugging sound and also get BSOD's. My laptop is under warranty and it has been sent in to be checked. They could not find any issues also when I click the orbicam icon first try it shows it disconnected. I try again it works. They still claim its working and nothing they can do they have also seen what it doese when clicking on the icon and still claim its working.
Not sure if they really checked the connections I will look into it. It is under warranty thru Wal-Mart and was sent to a place called Cyber Test in Longwood Florida.
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Aug 16, 2009
I am trying to perform a factory reset for a Acer laptop but I cannot find an option that I am looking for.
I hit ALT + F10 at bootup and I get to the eRecovery Management screen.
From here, I get two choices:
1. Restore system to factory default.
2. Restore system from CD/DVD
As, I do not have any DVDs, I choose option 1. After that, the recovery process continues without any more prompts and restores the laptop to its default settings.
Here is the problem but. The laptop has a 120GB Had drive which after factory reset is split into 2 partitions of 55GB each with the remaining 10GB for the hidden recovery partition. Thus there is 3 partitions in total.
As it is Vista Premium, C: is already 50% full straight after the factory reset.
Is there any way I can perform the reset and have an option to just have one C drive of 110GB? I did not see any such option when performing the reset by using ALT + F10. There doesn't seem to be an option for this when performing the reset from within Windows itself.
I was thinking maybe deleting the D partiton before performing the reset may help but I am not 100 percent sure as I am not sure if the factory image contains 1 or 2 partitions.
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Jul 18, 2007
I am using a Acer 5610 with Vista and a touchpad. Often when I am moving my pointer over a list of files, with the touchpad, the pointer drags and drops files without clicking. Very annoying. I undo alot of unwanted moves. Acer email support does not respond....
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Apr 7, 2009
Have a AS5610 and recently it is dog slow on bootup (8 Mins until the computer is usable). Have removed hard drive and scanned it with several malware scanners, tested the hard drive for physical problems as well as running memtest on the memory. None showed any problems.
Have run msconfig and disabled everything and that allowed a usual computer after 4 mins.
I ran a shareware util called BootLog XP and it appears to indicate that LVPRICINJ.DLL is running for 509 secs of a normal bootup. This is the logitech video camera driver. I was thinking of uninstalling the Orbitcam software and drivers but can not find the current drivers on the Acer (N America) site.
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Feb 11, 2009
I have an Acer Aspire 5610-4179 laptop which was recently shipped back to me from the factory. I had been experiencing several problems, all of which were detailed and only some of which were fixed. I love having it back so much, though, that I am reluctant to send it away again. Some of the problems I am running into deal with the Orbicam camera and the touchpad. I have tried updating the drivers for these, but that doesn't seem to solve the problem. The camera still says that it is not plugged into a working USB port even though it's an internal camera; the touchpad works for moving the mouse, but tapping on the touchpad does not act as a mouse-click anymore. In addition, the volume and DVD control buttons on the right side of the keyboard no longer work.
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May 7, 2009
I have been looking into upgrading my Acer aspire 5610-4537 laptop every single place I looked said something different I finally decided I would trust the website www.crucial.com and there crucial system scanner tool which worked perfect and was correct even thought everyone else said it was wrong. My CPU had 2 caches for 2x512mb to make a 1gig of ram which is no where near enough for this laptop to be running windows vista or even thinking of running multiple programs. So after I ran the crucial scanner tool it told me what ram I had currently and how much I could add to my system it picked 2 GB 200pin ddr2 sodimm 256x64 pc2-5300 dual die so I ordered two of them to bring my system to 4gigs. I was a little worried because I do only have a 32bit operating system but all I had to was unplug the old chips and insert the new ones and press power and that was it no updates no changing bios or operating system so I would highly recommend using this web site.
Processor
Genuine Intel(R) CPU T2250 @ 1.73GHz
Memory (RAM)
4.00 GB
Graphics
Mobile Intel(R) 945 Express Chipset Family
Gaming graphics
256 MB Total available graphics memory
Primary hard disk
21GB Free (53GB Total)
Windows Vista (TM) Home Premium
System............................
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May 8, 2008
what is the highest capacity HDD I could use in the Aspire 5610 Series please? At the moment, I have a 160gb SATA HDD but would like to upgrade to a higher capacity if at all possible?
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May 17, 2009
I thought I hibernated or maybe something triggered it back on... i don't know! But my laptop has been sitting inside a drawer while it was running! And I don't remember when the last time I used my laptop and stuck it in there! I opened it up and I saw was BSOD!
So I just turned it off and turned it back on. Nothing posts on the screen and the hard drive light will blink for a second and then stop. Sometimes the fan will just turn off and it will constantly reboot itself. When that happens it only stays on for a few seconds but nothing shows up on the montior.
Man I think I screwed it up. I opened it up and I don't see any physical damage. I even took the heat sinks off and the chips look normal. I don't know what to do now. I have already tried running without a hard drive, only 1 ram stick in either slot. Nothing.
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Jun 17, 2009
My 5920G Acer Notebook freezes, mainly in the first half hour after boot, completely in Windows. I'm not sure what it causes since it happens at most random moment (not in idle though).
It is just completely stuck and nothing responds anymore, causing me to have to reset it using the power button although it should 'automatically restart on freeze'.
When it then starts up again, it 4 of the 5 cases it shows a black screen, not even a BIOS post. There's just nothing. The computer turns itself off again and does it over again.
Sometimes it gets a little further (at windows boot) but then freezes at that point. Or sometimes it freezes at the Acer POST screen.
It also seems to reset the BIOS every time this happens, since I turned the ACER screen off but it keeps coming back.
I first believed it had something to do with heat, although the temperatures at which the computer freezed (I had speedfan running once when it crashed) were around 60 degrees for CPU and GPU and 50 for HDD (which is acceptable right).
What I believe is that it has something to do with the GPU. Sometimes it also shows artifacts at random places on the screen before killing itself and this would also explain why it wouldn't show up anything when I turn it on.
I'm still planning to run memtest86 to test the memory.
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Oct 28, 2009
I have an Acer 1350, when I press the power button the CPU fan comes on for five seconds or so, but the screen doesn't come on, and the hard drive doesn't seek. If I leave it on, after a few minutes the CPU fan comes on again, so obviously part of it is working, but it just won't boot up.
The screen is definitely working fine because I've tested it on another Acer 1350, the hard drive is fine as well, also tested on another Acer 1350, the memory is fine, ditto.
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Dec 10, 2009
I'm trying to install Vista on a new hard drive for a Acer Aspire 5100. From what I researched, I believe I need to create the PQSERVICE partition. I'm trying to retrieve the 'Post Acer Disk Formatter CD ISO Image'. I believe it is a file named 'Diskformatdt_v1-1d.iso'. I read some of the threads on this website about how to retrieve the file from Acer's website,......................
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