Acer :: 5920G Not Getting Past POST
Jun 17, 2009
My 5920G Acer Notebook freezes, mainly in the first half hour after boot, completely in Windows. I'm not sure what it causes since it happens at most random moment (not in idle though).
It is just completely stuck and nothing responds anymore, causing me to have to reset it using the power button although it should 'automatically restart on freeze'.
When it then starts up again, it 4 of the 5 cases it shows a black screen, not even a BIOS post. There's just nothing. The computer turns itself off again and does it over again.
Sometimes it gets a little further (at windows boot) but then freezes at that point. Or sometimes it freezes at the Acer POST screen.
It also seems to reset the BIOS every time this happens, since I turned the ACER screen off but it keeps coming back.
I first believed it had something to do with heat, although the temperatures at which the computer freezed (I had speedfan running once when it crashed) were around 60 degrees for CPU and GPU and 50 for HDD (which is acceptable right).
What I believe is that it has something to do with the GPU. Sometimes it also shows artifacts at random places on the screen before killing itself and this would also explain why it wouldn't show up anything when I turn it on.
I'm still planning to run memtest86 to test the memory.
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Sep 18, 2014
I have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Sep 19, 2014
I'm a PC repair technician and have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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May 17, 2009
I thought I hibernated or maybe something triggered it back on... i don't know! But my laptop has been sitting inside a drawer while it was running! And I don't remember when the last time I used my laptop and stuck it in there! I opened it up and I saw was BSOD!
So I just turned it off and turned it back on. Nothing posts on the screen and the hard drive light will blink for a second and then stop. Sometimes the fan will just turn off and it will constantly reboot itself. When that happens it only stays on for a few seconds but nothing shows up on the montior.
Man I think I screwed it up. I opened it up and I don't see any physical damage. I even took the heat sinks off and the chips look normal. I don't know what to do now. I have already tried running without a hard drive, only 1 ram stick in either slot. Nothing.
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Mar 31, 2010
I remember on vista I was playing dirt 2 for a while, and the main menu music sounded incredible. Awesome deep loud sound.
Now on win 7, It seems do dull and lifeless and low. I have the latest realtek HD drivers for the 5920g. Everything is on max. Played around with the settings.
The speakers are capable of so much more, need more power delivered to them, NOT just a higher equaliser setting. Its so annoying having the volume on 100% and not being able to hear much.
Does anyone know of a way or modified drivers that boost the sound up? Such a shame, you should be able to use the speakers to capacity. I.e the point at which they start to distort is where you stop. I need at least 200% volume to achieve this.
Also what 64 bit druvers from realtek offer the best quality sound? Has anyone exprimented with this? I id notice a difference between versions in the past on vista.
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Oct 5, 2008
I just bought an Acer Extensa 5420 last week. I've had the computer on the AC charger 95% of the time, but the battery will not charge past 70% charge.
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Jan 27, 2015
I have an Acer Aspire V3-771G which I got in 2013. I've had no battery problems before. Earlier this month I noticed that the orange charging light remained on longer than usual. I turned my computer on and noticed that it said that the battery was 98% charged and charging.I have not done the procedure of discharging and recharging the battery three times as mentioned in the manual.
I have not removed the battery since I first installed it (it came with the computer). I don't normally use the laptop on battery power unless it happens to be on during a power outage.I would like to know if I need a new battery or not, as I am concerned as to if the laptop will be continuously trying to fully charge the battery thus wearing it out prematurely.The computer came with Windows 8. I have installed Windows 8.1.
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Jan 6, 2015
I have an Acer 8930G, it's knocking on some years (approx 7ish) and this is the first problem I have had with it. When i turn it on, the normal Acer screen shows up and then where it would normally load to windows it just blacks out. There is still power as the all the lights are still working and there is a white-ish light which looks inside the base of the screen. I have looked around on the web and have tried the flashlight on the screen and also removing battery / power cable and holding down the power button for a minute and rebuilding and trying again, but to no avail. I am able to get onto the BIOS screen, and it did look like the boot device in position 1 was the BD drive, I moved this back to the hard drive but still the same....
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Feb 25, 2015
I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner.
I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this.
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Mar 30, 2009
I am working on my brothers laptop.
Its an Acer 5610 that came with Vista.
He had a broken screen and a virus. I repaired his screen and he then took it to a "buddy" who partitioned the HD to save the pictures ect on it and put XP on the other partition.
My brother was updating drivers when he rebooted it and it just wouldn't restart.
This is a description of the problem:
"I hit the power button , lights come on (no HD light though). and the Fan spins for about 30 seconds and stops. After about 1 minute the fan starts back up and stays on.
Power light , battery charger light stay on but nothing happens."
I pulled the covers off the back and everything seems seated and where it belongs.
Recovery disks have been ordered (before I knew the full extent of the problem) and will be here in a week or so but I don't think they will do any good on a system that wont boot.
I have repaired a few desktops but this is my 1st laptop repair.
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Dec 31, 2009
I have an Acer Aspire 5315 (Vista) that will not start. When you push the power button the power light comes on for 9 or 10 seconds then goes off. I've tried with/out the battery installed. I have held down the power button for 60 seconds without any power connected/installed. I have reseated the RAM. Tried a different AC Adapter, nothing.
Does the CMOS battery need changing?
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Oct 28, 2009
I have an Acer 1350, when I press the power button the CPU fan comes on for five seconds or so, but the screen doesn't come on, and the hard drive doesn't seek. If I leave it on, after a few minutes the CPU fan comes on again, so obviously part of it is working, but it just won't boot up.
The screen is definitely working fine because I've tested it on another Acer 1350, the hard drive is fine as well, also tested on another Acer 1350, the memory is fine, ditto.
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Dec 10, 2009
I'm trying to install Vista on a new hard drive for a Acer Aspire 5100. From what I researched, I believe I need to create the PQSERVICE partition. I'm trying to retrieve the 'Post Acer Disk Formatter CD ISO Image'. I believe it is a file named 'Diskformatdt_v1-1d.iso'. I read some of the threads on this website about how to retrieve the file from Acer's website,......................
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Oct 18, 2014
I purchased an Acer Aspire V3-772G-9822 laptop in August 2013.I had the original unit exchanged by the retailer due to a faulty screen (green line running down the display).
I also had the mainboard replaced near the end of the warranty period due to an internal fault with the power supply [case #3414447U].
I am now just outside the warranty period, with (ostensibly) a new mainboard, and the unit will not boot .
I have tried the remove-battery-and-power-supply-and-press-button exercise (resetting the power management IC, I presume) - no success. I have checked / re-seated / removed any / all / each internal SATA drives - no success. I have removed the memory (unit off) to see if I'd get a POST beep error message - no success ...
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Oct 31, 2014
I have a two year old V5 571, a week ago it stopped booting up when I pressed the power button. There are no beeps and the laptop doesn't boot as far as the POST screen.
I've tried with battery and without and taken out the CMOS battery to reset it but still have the same problem.
As it's only two years old I would hope the motherboard hasn't gone.
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Mar 20, 2009
On Cold Boot I receive the following message and beep after Post prior to booting XP.
System BIOS Version V3.10A
Bus:06, Device:02, Function:00
ERROR
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function:00
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function 01
Resource ......
Bus....... ,Function 02
..........
....... , Function 03
Press F! to continue or F2 to enter BIOS
If I press F1 it boots up normal, if I reboot it it starts up fine.
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Jan 1, 2015
My original hard drive of Acer aspire 5738G crashed and I bought a new 1 TB WD hard drive. I tried to reinstall Windows 7 from recovery disk. All data copy and system restoration (from 3 restoration disks) completed successfully. But after the auto reboot, during “Setup is applying system settings” stage I encountered error message “Windows Setup could not configure Windows to run this computer’s hardware”. I tried reinstalling the OS multiple times but every time I am getting the same error. Before replacing my hard drive, I was using Windows 7 Home Premium OEM version and now I was trying to restore the same in my system.
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Feb 19, 2015
My daughter's Acer is 2.5 years old and it's running Windows 7. She recently rebooted it last week for a Windows Update and since then it starts up but hangs, with the hard drive light blinking slowly. I ran it in Safe Mode and it gets through CLASSPNP.SYS then hangs. According to articles this is usually a hardware problem. The only option I have with this OS is to bring up the Command Prompt. I've tried System File Checker - no go. System Repair comes back with unknown error and what looks like a bad Driver.
I was able to build a new partition (100+GB) and do a clean install of Windows 7 x64 Ultimate w/ SP1. This went through fine, though I would have to load the Acer drivers for the network card, etc. to finalize it. The point here is that this shows that the hard drive isn't the issue.
My fear is that Windows installed either some sort of driver or other update that has now caused the current OS on her laptop to be unusable. I went to do a System Restore and the only restore point it had was the Critical Update that she rebooted to on 2/13. Trying to roll back to that Restore Point didn't work.
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Sep 25, 2008
i have laptop Acer 5920G
VGA card NVIDIA GeForce 8600 GT
but its performance very bad and i cant believe its up 2 1024
i barely can play FIFA 2007 and its slow!
is it up 2 VGA driver?
setup icon details say it's version is 9.1.0.429
is their any new drivers 4 it .........
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Feb 7, 2008
My 5920G which I got for Christmas is giving me some problems.
I have gone to power options and and changed the settings so when I close the lid, nothing must happen. But when I come back in about 20 minutes after leaving the lid closed, there is no way of me getting the LCD to start up. The only way I can get past this is by pressing the power button in for a few seconds forcing it to shut down. Obviously this is bad for my notebook. How do I get this sorted out? The same thing happens if I leave the lid open and come back in a while.
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Mar 3, 2009
well i have decided to replace the stock thermal paste on my 5920g, however, i was suprised to see that acer used therma pads intead of thermal paste
im even more suprised to see that there are thermal pads all over my gpu and cpu
heres a rough picture of how it looks like
silver color denotes where thermal pads where installed
the weird thing is that the copper plate of the heat sink only touches the parts of the picture with the orange circle
should i put AC MX-2 on the areas where i found thermal pads or just on the areas where the copper plates of the heat sink touches the core
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Nov 18, 2008
I have the Acer Aspire 5920G. Since my laptop is starting to get a bit too warm, I would like to know the steps in cleaning the fan for my laptop. I already got a can of compressed air. Can someone please tell me the exact steps to clean the fan?
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Jan 28, 2010
I have had a 5920G for nearly a year and it runs great when it is plugged in. As soon as I unplug it when it is 100% charged, the battery runs out in like 30 seconds.
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Apr 6, 2009
Acer 5920G won't charge. When I plug in the charger the light that normally comes on to indicate that it is charging does not light up and in windows the icon that indicates that it is charging does not come up either.
My PC is the Acer 5920G best buy configuration, about two years old and no components are overclocked.
I was using it when this happened, I just noticed that the light went off and then it wouldn't charge when I plugged in the charger. As far as I know all the other components work correctly though it does have poor battery life. I was downloading a large file so I had it running for about six hours straight if that makes any difference.
I've checked the charger itself and nothing came loose. The green light on the charger also lights up when I plug it in so it is probably not the outlet that is the problem plus I've tried it in multiple outlets.
I'm pretty sure its either the battery or the charger, but I would like to know for sure and get advice from anyone else who may have had this problem.
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Dec 8, 2009
Past few days I got my 8600M GT 256MB DDR2 GPU overheated and it is broken now. Sigh!! The system was still bootable and I did even hear the login sound not until today when I just unplugged the HDD and GPU myself. When I put them back together, I won't boot as usual. It stops loading a while after I turned it on and stays freeze until I shut it off.
FYI, I removed the HDD to copy a backup of my content into another PC. While connecting to other PC, I did change some setting on the Ownership of some folder to get it accessible. As for the GPU, I just simply removed it to take a look myself and snap some photo of it, then inserted it back as before.
So, I wonder will these techies stuff I did awhile back could corrupted the bios that would make the system halted halfway.
Additional information that I would like to share is that I have decided to replace my GPU with ATi Mobility Radeon HD3650 512MB DDR2 instead of the original and did learn the method to do so. Read on some info regarding flashing the GPU, but was not sure bout it.
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Oct 18, 2008
I tried installing Service Pack 1 and it won't boot. Microsoft has just sent me a Vista Home Premium Repair CD that will hopefully fix it. I have Recovery Discs, but then I'll lose all my data. This is the 2nd time that my 5920G has broke like this, is there a huge design flaw with this laptop?
Is Acer always like this? It was such a high end laptop for its price (8600M GT, Core 2 Duo 1.5 Ghz, 2 GB RAM, HDMI, HD-DVD, for $1099), but I can never trust this company again.
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Dec 6, 2008
I recently bought an Aspire 5920G with geforce8600M GT 512MB and windows vista premium.
My graphics card takes more than 700 MB from the RAM memory.
I would like to know if there's a way to make it take less or even disable this option?
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Feb 15, 2009
I have a 5920g computer which I adore, sadly we always hurt the ones we love, I dropped it and broke the right hinge, because of that the plastic frame of the monitor ripped 2. It still works perfectly fine, but its annoying as hell to watch my lappy like this all the time. I called acer, and found a provider who can repair it for 400 dlrs (I payed 1000 dlrs for the lap) so well, its seem outrageous to me paying 40% of the total price for a hinge replace.
Anyway, I found the hinge and the other parts on Ebay singapore, for less tan 100 dlrs. So, heres my question, does anyone know how hard is it to replace this parts, I am a mildy medium kinda handy guy, with some hardware skills. So anyone know if this is hard, is there a guide around that can show me the process, or should I just pay the 400 dlrs and get this thing done.
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Dec 5, 2008
Ive taken the back cover off my 5920 many times and really never took a look at it until now. What i noticed is that the vents for the ram are covered by a glossy black see through tape rather than mesh, which covers all the other vents.
Ive linked a picture below: add http into brackets
Has anyone else noticed that in their laptop? or is mine the only one where they ran out of mesh and decided tape was just as good. I wanna just rip it off.
Another thing, has anyone been able to overclock their 5920?(mines got a T8100) ive been searching for days and cant find anyone who has. I always have my backcover off and have my laptop resting on a custom dual 120mm fan notebook cooler. My idle temps are from 37-42, load is just over 60. I wanna push this thing just a bit more.
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Mar 17, 2009
my fan is making a buzzing noise it's really enoying when i record stuff in the mic you can here it very well
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