Acer :: 4810tz Screen

Mar 29, 2010

I've got my hands on a Acer 4810tz that needs help and I'm trying to figure out what the cause of my problem is.

When the computer boots up (even in POST), the background of the screen is green, and when loading up into windows, anything that would consist of the color green results in distorted and blurred images. All the other colors appear fine.

I did some troubleshooting, including updating the bios and testing the VGA out connection to an external monitor to confirm its not a motherboard/gpu problem.

I'm wondering if simply the connection to the motherboard and the laptop screen got loose, or could the screen inverter be going bad?

In either case, I would have no problem taking apart the laptop to reseat the cables and put it all back together, but I'm not familiar with Acer's warranty policies. The laptop is still under warranty until August.

I know Dell and HP really don't care (or are too stupid to know) if you disassemble a laptop and put it back together, but I don't know where Acer stands.

It looks rather simple to disassemble, but it appears there is a screw underneath a sticker, which I'm assuming serves as the 'Warranty Void if Removed' sticker.

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Jan 23, 2010

it has issues with freezing and occasionally showing the dreaded BLUE screen....Do I have a lemon? Should I cut my losses and return it?

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May 14, 2010

When I unplug (go to battery power), the green battery-light-led goes on and overrides the brightness-settings I do with Windows 7. This means whenever I plug-in or plug-out the brigthness gets reset to some value that Acer thinks is 'right' for me. I would like to decide myself what is right for me, but can't find out how.

What makes it worse is that at first it works like:

Unplugged: 30% brightness
Plugged-in: 40% brightness

Which is reasonable. However, after pluggin-in/out a few times, it goes all screwy. For example: unplugged becomes 50%, plugged-in becomes 10%, or some other seemingly random non-sense-making values. So, I would like to get rid of this.

Pressing the green led when it's on makes it go off and seems to give brightness-control back to windows-settings. However, as soon as pluggin-in and plugging-out again, the green led comes on again. Argh.

I read some other threads about similar issues, but people would always have Acer ePower Management or something installed. I do not. This happens on a fresh clean install of Windows 7. Bios is up-to-date. Happens in every power mode (saver/balanced/performance).................

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Apr 7, 2010

I bought the laptop today. When I first plugged it in, the LED turned yellow when charging. From reading another thread I thought it would turn blue when charged and plugged in, yet the light just goes out after a while. Is it broken? Quick guide also says blue light should be on after the battery is charged.

I tried removing the battery, put it back in, plugged the laptop in, blue light came on for a few seconds, then went out again.

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Acer :: 4810TZ: Power Management

Jul 5, 2009

When I unplug my laptop from the AC adapter, Acer's ePower system automatically dims the LCD brightness to a setting that is 2 levels above the lowest (and 7 below the highest). However, when resuming the laptop from standby, I noticed that the setting is increased to 4 levels above the lowest (and 5 below the highest). I'm kind of a stickler for these sorts of things and would prefer for Windows not to change the LCD brightness if the ePower manager is supposed to be handling it. Is anyone else noticing this, and if so, have you corrected it somehow?

FYI, I should mention that I recently downloaded an updated version of Acer's ePower management system from Acer's support website - this updated version corrected an error that was occurring where my optical drive wouldn't "wake up" after ePower management shut it down, so I would prefer not to downgrade.

I'm frankly a little confused about where exactly all the Acer-specific power options are located. What is the difference between ePower and PowerSmart? Or are they the same thing? I could go on, but I think I've raised enough questions.

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Acer :: 4810TZ & A Small Review

Oct 19, 2009

The design looks simply beautiful. The silver lid and the gun metal color inside is awsome. The dark colors inside will help in not causing any strain for your eyes even after working for long time.

The touchpad too has a matte finish, making it easy to use. It is very responsive. The scroll and zoom gestures helps a lot in reducing the effort though am not convinced with the third gesture, would be good if this gesture could be used for something better.

Option to turn off/on the bluetooth and wifi via the buttons/touch buttons is really good, I had trouble with some other laptops trying to find out how to do this.

The option to turnoff the screen helps conserve energy, while listening to music or doing some activity which do not need any human intervention. The screen is bright enough. I keep it at the lowest brightness while working, without any issues...............

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Oct 1, 2009

My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.

Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?

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I got a new Acer Timeline 4810TZ-4011...It's great! BUT I can not see my usb flash drive, where I have some files to transfer to the Acer, when I connect it to the usb ports. Usually I can open My Computer Icon on my desktop old computer and I can see the pen drive...But how I do it now?

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Acer :: 4810tz Keeps Freezing- Where Are The Minidumps File

Apr 23, 2010

my 4810tz keeps freezing, i've tried all the fixes on this forum, apart from re-installing windows 7 (I cant see how this can help).

what I need to know is how I can get the minidump file when my laptop locks up?

i've looked at the event log and all it says is event 41 kernal power, i need to find out what application/driver is causing the crashes!

I can't believe this can't be fixed, this is really bad on acers part.

a note to make though, this freezing happened on my gf's laptop, and she was running a core duo, so maybe its the proccessor?

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Acer :: Audio Recording Unusably Faint With 4810TZ

Apr 30, 2010

Generally I'm very pleased with the 4810TZ, but recording from the built-in microphone or an external microphone produces very faint recordings (maybe 5-10% of normal volume). I'm using Sound Recorder in Windows 7 64-bit, with latest Windows / Acer driver for the Realtek sound device - have also tried the latest driver from Realtek.com.tw.

I've done all the normal tweaks - turn off all effects, set auto gain control, set input level to maximum, try boosting one mic channel more than other, setting +30 dB boost, etc.

I did get slightly higher recording levels in Skype 4.2, but still not enough to be usable (less than 20%). Even shouting into the mic doesn't get that much playback volume.

I've seen some reports that the 4810TZ's internal mic and sound recording used to work fine on Vista but broke with the Win7 upgrade.

Has anyone out there had success with recording on the 4810TZ, using any non-USB microphone, internal or external? Would really like to hear from people using any Windows version, XP/Vista or 7, just to see if it's possible or a hardware issue.

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I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.

And yes, I have also tried to run MapleStory in compatibily mode

As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.

Here is the system log:
Problemsignatur:
Navn p problemhndelse:BlueScreen
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When we upgraded my processor I thought the screen was generally pretty easy to replace.

I can get a used one on ebay (the whole screen assembly, NOT just the LCD).

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The screen is a random color when this happens: sometimes green, blue or red. It is NOT the traditional "blue screen of death".

At first I thought it was due to some problems I was having with a conflict between The KM Player and Adobe Flash (as detailed here and here, for example). Luckily I had done Acronis 2010 images at each step of the way in the "new notebook" process:

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To Add:

1) I can't remember if this has happened only when on battery, or also when plugged in. I will check and see if it happens in both modes. If it only happens when on battery, at least that shows a path forward.

2) I have not tried to restore via the Acer eRecovery DVDs yet, though I don't know why this would be any better than the Acronis 2010 Day 0 image. I was in the process of burning the first Acer recovery DVD last night when... the screen locked up!

3) I have emailed Acer Support about the problem, though I suspect they won't trust Acronis 2010 and they'll tell me to restore via Acer eRecovery DVD...

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