Acer Aspire 5552 :: Upon Startup With Black Screen?
Sep 5, 2014
I know I have read several posts about this issue but Cntl+shift+Esc not solving issue. Notebook with black screen upon startup. I hear Windows 7 booting up but have a black screen. Was troubleshooting a monitor issue again when black screen happened.
Aspire 5552,Windows7 home premium..
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Dec 1, 2014
I installed "Startup Inspector for Windows" and got an error message that borlndmm.dll was missing and therefore the program could not open. I did a Norton power scrub, ran MWB, did a clean reboot.
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Dec 5, 2014
I had exactly the same problem with my Acer Aspire 5552G with win7, I tried all things that was online e.g. New battery, Flashing bios, Fn + esc without battery when trying to start the computer and so on.
It started now and then and worked perfect but when I shut it down again it could take me up to 50 tries to get it started.
The problem was issues with the boot sector on the hard drive!
Finally I made an Win7 repair disc and started from.
I also checked for errors on the hard drive and it repaired some sectors before starting windows.
After that it works like when it was new. The computer was bought January 2011.
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Jan 12, 2010
I have an acer aspire 5536 it cam with vista everything ran fine with vista.When I installed windows 7 everything ran fine as well a week ago I started having startup problems,at first it only would take like 5 minutes to start up every few startups no big now it goes to the windows loading screen then goes black requiring me to restart it and run startup repair every time to get it to turn on. Other than that it works perfectly how do I fix it?
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Nov 20, 2014
Hp Pavillion 15 startsup with black screen, after 2 min login screen pop-up and disappears, laptop is 10 months Old, mot daily used
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Feb 22, 2015
I have an Aspire 5552-5898. It has a built in mic in the screen, which I can't seem to disable. I have gone into the control panel and thought I had disabled it under the Sound/recording section, but the **bleep** thing just wont turn off. Driver is apparently up to date.
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Jan 20, 2015
Tried everything. Even purchased the Acer recovery thumb drive. I will never buy an Acer again.... Launch manager is running....
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Mar 9, 2015
I bought one for a customer, and it's been a nightmare. I've done all of the suggestions and ended up taking it to an authorized repair facility. They "reset" it and said it was fixed. Of course it was not. Acer has to provide a fix as it is their product that does not function correctly.
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Oct 13, 2014
I have an acer aspire 7560 that shows a white screen when i try to boot up.
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Feb 13, 2015
I replaced the system board for an Acer Aspire 5552, and noticed that the product information for the machine, IE: Serial Number, SNID, etc are not flashed into the BIOS. The serial number for this is listed just as 123456789. Do any of you know how I can get my information flashed into the BIOS?
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Feb 26, 2015
My Windows 7 Acer Aspire 5552 laptop 's display brightness has lessened and I can not even open Power Options in Control Panel. When I connect another monitor to my Acer Aspire the brightness is just fine. Audio service is not running either. What should I do?
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Sep 29, 2013
I have a HP pavilion G6 which worked fine for like half a year. Today i wanted to startup my laptop, but it seems to be stuck on a black screen (with my cursor appeared) after the HP loading screen. Sometimes at the startup it says "preparing automatic restore", but results after loading at the same black screen.I tried to solve this problem with the following things:
1. Hard reset (turn off everything, hold power button 30 seconds, turn on everything and startup etc.)
2. Replacing RAM. Someone at the forum said this worked, but it didn't.
3. Tried taking off all USB devices such as mouse, DC adapter etc. and started up but didn't work.
A month ago i tried doing a factory reset, but my laptop seemed to be stuck on the same black screen.
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Dec 2, 2014
Startup seems to be going as spec., Acer logo appears, circular arrow goes round then screen goes opaque but obviously still lit. Curser still responds but that's the end of the action.
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Jan 24, 2015
I bought a new Acer E5-571-5552 recently, it came with Windows 8.1 64bit. One of the ways I use my laptop often is in "docked mode", basically connect it to external monitor via HDMI, and external USB mouse & keyboard. I set the windows power options for "close lid" to do nothing, then it works fine like a desktop. This works fine with all other laptops I've used in the past (Lenovo, HP, Toshiba...etc). But this new Acer has trouble waking from sleep, the USB keyboard & mouse only light up, but doesn't wake up the fan/drive/monitor. I have to open the lid and press a key on the laptop (USB keyboard/mouse still doesn't).
I've opened case 3601882U and chatted with 2 agents, one had me update to latest BIOS 1.11 which didn't resolve it. The other tried to insist it was a limited feature, that the Acers had to have lid open to wake up the computer from sleep. I think this is a broken feature. Is this true for all Acers, or just this windows 8.1 model?
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Nov 30, 2014
I have a 4 year old Aspire 5552-5898 which is having issues ....
First issue is that the Laptop doesn't always boot. When this happens, the power button will light, the fan will spin, the HDD will start, but the screen stays black. Sometimes the PC will restart but the same thing will happen. Usually when this happens, if you hold down the power button, the laptop will power down, only to start up again. The only way to end this cycle is to unplug the machine and pull out the battery. Also of note this seems to happen 100% of the time if the machine is not plugged in, and about 50% of the time when it is.
The next issue occurs when the machine does actually boot. I HAVE to enter the bios because it never holds the date. I thought this could be a CMOS battery issue, but even after replacing that, the problem persists. After entering the date, and saving and exiting, the machine will boot into windows just fine.
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Dec 18, 2014
System: Aspire 5552, Model Pew76: I'm attempting to restore the default software using the System and Recover Software. Everything goes fine until after Running the Language disk. The installation hangs at 99%. Here's what the Restore Progress displays:
Elapsed time: 12:31:18
Restoring system: 100%
Updating system: 99%
Why does the installation hang at 99%?
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Dec 3, 2014
I shutdown my laptop yesterday normally and today when i tried opening it it gives me a blank black screen, and then in a minute or so it makes 2 beep sounds and that's it...
things i've tried that didn't work :
1)disconnecting battery and pressing the power button for 60 seconds
2)placing a magnet on the spot where the switching lid should be
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Mar 11, 2013
My Inspiron 1525 when it starts up and I choose startup repair after a few seconds the screen will go black. If I start up windows normally, it will think and then shows a window that says " a problem has been detected and windows has been shut down to prevent damage to your computer".. I pressed F12 at startup and chose diagnostics and I got the error code 0142. What should I do??
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Nov 8, 2012
I have a screen problem on my Laptop, on start-up it shows a white screen with black lines (Picture below) only happens once every 5-10 start-ups. Only happens for 5-10 Secs & sorts itself out before it boots up.
Other time it happens is when I'm using the internet, the screen just sticks, but then when I move the screen, it stops.
Link: Click Here
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Oct 12, 2014
The laptop was running hot. I cleaned the dust from the fan area. The battery is bad. I checked the volts on the charger which was 43v - bought a new charger that's 18.5 v. I wiped the ram and started with one and moved to different positions. I now have a black screen with the cap lock key blinking blue non-stop and the f12 key led light is constantly on orange. What I should try next and what does the cap lock led blinking without stopping means - is that a code or have a significance?
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Dec 20, 2014
how can i fix acer aspire V5-572? it turns to blackscreen/blank screen after i've downloaded an application? i turn it off but when i tun it goes still the same..
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Jun 8, 2009
My problem is that when i start up my Laptop (its about a week old) i just get a black screen and nothing else. The only way of solving this problem is to take out the power lead and the battery and start it up again. I dont want to have to do this everytime i start up my laptop.
This first happened after my laptop crashed (Frozen screen bussing through speakers) there was a lot running at the time, virus updates, windows updates etc.
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Dec 10, 2009
just got my replacment 1810tz. last book had some trouble with the keyboard. now the brand new just wont boot up. has some fan blowing and once harddisc access and then nothing. i already tried Fn + F5/F6 keys, no result. also attached via hdmi to monitor - but not any flickering. even let it lay there for some hours wiithout batterypack attached. no result.
how to remove the bios battery, maybe this could solve it...?
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Nov 3, 2014
I've been experiencing a few issues recently with my Acer Aspire V5 so I did a return to factory settings (Full wipe).
I've come home today and the screen keeps on going black even though the computer isn't asleep. I move the mouse, and I see the desktop again, but then after less than a second, it goes black again.
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Oct 6, 2014
My aspire s3 screen suddenly goes black. When I connect it to HDMI I can see the display on the HDMI device. When I disconnect HDMI the screen display comes back but again goes black after some time. It is a hardware problem or some settings to be done. This display problem happens when I restart or power on the note book.
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Oct 30, 2014
My acer aspire v5 is on black screen. This happened when i forced it to shutdown while a disk check up is on progress, coz it stuck up for about an hour it didn't even move an inch. my function keys are not working.
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Nov 11, 2014
I've been experiencing a few issues recently with my Acer Aspire V5 so I did a return to factory settings (Full wipe).
I've come home today and the screen keeps on going black even though the computer isn't asleep. I move the mouse, and I see the desktop again, but then after less than a second, it goes black again.
There is no screen saver applied. This is probably user error, but how do I resolve without having to take it to the repair shop.
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Jul 27, 2009
I have an Aspire 8920G laptop.
I have Windows Vista Home Premium preinstalled (with no installation nor recovery disks delivered).
I accidently hit the arcade button on the cinedash panel, instead of the power button. The computer started directly up into arcade deluxe, after a short install. Nice feature
I thought, and choose to exit arcade through the exit feature. Then I noticed that the computer prepared to hibernate, but instead it shut off after it finished.
After turning the computer on, a small complaint about improper closing the computer popped up, and I choose to start windows normally. Now the boot loader ran, and when I expected the logon screen, instead I met a black screen with a working mouse cursor. I eventually had to force power down, since crtl alt delete didn't work.
Since then, all boot options, safe mode etc leads to the same black screen.
Vista looks like it's going to boot normally then goes to a black screen with a working mouse pointer. The hard disk light just pulses every couple seconds.
I tried extracting the battery but it doesn't work.
I tried to alt+f10 - Vista Recovery page, so it gives me menu called "Edit Boot Options". There is the path to winload.exe and this:
"Partition: 2
Hard Disk: b8f0ffa4
[ /NOEXECUTE=OPTIN
]"
That's all what I have when I press ALT + F10.
I could type "Enter" = nothing happened
"Esc" = shutdown the system
"F8" = go to recovery page.
Hit f8:
Goes to a "Vista system recovery" or something like that, i'm not quite sure what its name was. Anyway it had about 6 options, including "Get windows to check for and correct the faults on your disk" in a little bit more high tech talk. And "Restore to a earlier point". Since the "Checking and correct faults" said it was recommended, i thought i'd go for that.
It ran its tool, told me to click the restart button. Runs it again, tells me to restart again.
And now it enters its final state - Its virtually dead :|. If i turn it on, it will go to the black screen, that talks about an improper shutdown, with the options for Safe Mode, Safe mode with networking.. etc. Any of these 4 options all result in the same black screen displaying only the mouse cursor.
I was not trying to install or upgrade nothing, was not trying to change form vista to xp or so.
I have not deleted any hidden partition (as far as I know...)
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Oct 19, 2008
I have a Acer Aspire 6920 with Vista and my screen goes black after i log in I can get to Task manager to open programs and internet sites.
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Feb 14, 2015
After logging in I get stuck in a black screen with cursor. Have tried shift or control with f8 and f12 to get out of this with no success. Understand I may have to reinstall video driver or BIOS?
If I leave laptop on all day it is working by the time I get home from work.
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