I bought one for a customer, and it's been a nightmare. I've done all of the suggestions and ended up taking it to an authorized repair facility. They "reset" it and said it was fixed. Of course it was not. Acer has to provide a fix as it is their product that does not function correctly.
View 2 RepliesI have an Aspire 5552-5898. It has a built in mic in the screen, which I can't seem to disable. I have gone into the control panel and thought I had disabled it under the Sound/recording section, but the **bleep** thing just wont turn off. Driver is apparently up to date.
View 2 Replies View RelatedI have bought a ES1-512-C5YW and for some reason i cant get the scroll function to work on the touchpad ...
View 1 Replies View RelatedTried everything. Even purchased the Acer recovery thumb drive. I will never buy an Acer again.... Launch manager is running....
View 5 Replies View RelatedI know I have read several posts about this issue but Cntl+shift+Esc not solving issue. Notebook with black screen upon startup. I hear Windows 7 booting up but have a black screen. Was troubleshooting a monitor issue again when black screen happened.
Aspire 5552,Windows7 home premium..
I replaced the system board for an Acer Aspire 5552, and noticed that the product information for the machine, IE: Serial Number, SNID, etc are not flashed into the BIOS. The serial number for this is listed just as 123456789. Do any of you know how I can get my information flashed into the BIOS?
View 1 Replies View RelatedMy Windows 7 Acer Aspire 5552 laptop 's display brightness has lessened and I can not even open Power Options in Control Panel. When I connect another monitor to my Acer Aspire the brightness is just fine. Audio service is not running either. What should I do?
View 4 Replies View RelatedI bought a new Acer E5-571-5552 recently, it came with Windows 8.1 64bit. One of the ways I use my laptop often is in "docked mode", basically connect it to external monitor via HDMI, and external USB mouse & keyboard. I set the windows power options for "close lid" to do nothing, then it works fine like a desktop. This works fine with all other laptops I've used in the past (Lenovo, HP, Toshiba...etc). But this new Acer has trouble waking from sleep, the USB keyboard & mouse only light up, but doesn't wake up the fan/drive/monitor. I have to open the lid and press a key on the laptop (USB keyboard/mouse still doesn't).
I've opened case 3601882U and chatted with 2 agents, one had me update to latest BIOS 1.11 which didn't resolve it. The other tried to insist it was a limited feature, that the Acers had to have lid open to wake up the computer from sleep. I think this is a broken feature. Is this true for all Acers, or just this windows 8.1 model?
I installed "Startup Inspector for Windows" and got an error message that borlndmm.dll was missing and therefore the program could not open. I did a Norton power scrub, ran MWB, did a clean reboot.
View 1 Replies View RelatedI have a 4 year old Aspire 5552-5898 which is having issues ....
First issue is that the Laptop doesn't always boot. When this happens, the power button will light, the fan will spin, the HDD will start, but the screen stays black. Sometimes the PC will restart but the same thing will happen. Usually when this happens, if you hold down the power button, the laptop will power down, only to start up again. The only way to end this cycle is to unplug the machine and pull out the battery. Also of note this seems to happen 100% of the time if the machine is not plugged in, and about 50% of the time when it is.
The next issue occurs when the machine does actually boot. I HAVE to enter the bios because it never holds the date. I thought this could be a CMOS battery issue, but even after replacing that, the problem persists. After entering the date, and saving and exiting, the machine will boot into windows just fine.
System: Aspire 5552, Model Pew76: I'm attempting to restore the default software using the System and Recover Software. Everything goes fine until after Running the Language disk. The installation hangs at 99%. Here's what the Restore Progress displays:
Elapsed time: 12:31:18
Restoring system: 100%
Updating system: 99%
Why does the installation hang at 99%?
I have an Acer Aspire V3-772g, a relatively new laptop (8 months old), which randomly decided to stop booting.
Windows 8.1Core i7 2.2ghznVidia GTX 760m8gig's of ram (2x4gb)7200 RPM SATA
Was playing a game just fine. Shut down as normal, went to work, came home 8 hours later, attempted to boot - nothing.
Exact problem: Hit power button, power button comes on. Light next to the lightbulb (power light?) Comes on, stays solid. Charging stays solid orange/blue.
HDD light? Flickers. Screen flickers a dark grey color that may be the very initial part of a startup. No acer logo.The screen and HDD light flicker in synchronisation, at the same exact time. You can hear the fans fire up, and the HDD spin up. Screen just flickers about once per second (it's very faint.)
--Heres what I've tried---
-Removing power cord/battery, holding button for 60 seconds 3 times, plugging back in and powering up.
- Almost every varation of that, I have attempted.
-Inserting a new harddrive. Same result.
-Plugging in an external monitor. (Tried VGA and HDMI)
- Power does not transfer to external monitors. Screen still flickers on laptop, no change in behavior.
-Removed 1 stick of RAM - No **BUT** behavior changes slightly. Flickering of screen and HD light reduced to about once every 45 seconds rather than once every second.
-Removed both sticks of RAM - no flickering, no HDD light flickering. Pure black screen.
-Rotated the sticks of RAM - No change.
Also interestingly, with everything normal, if I hold Fn+Esc, the computer will do a new startup process (Screen still black), then after about 20 seconds goes into the normal screen flickering/HDD indicator flickering. Different behavior, slightly.
I recently formatted my Acer Aspire 5935G and downloaded and installed all drivers from the Acer website. I currently am experiencing the following probs:
1. The Acer PowerSmart Button is not working (cannot find drivers / application to make it work)
2. Cannot switch from the onboard video card (Intel) and the "discrete" one which is an ATI Radeon Mobility 4570 HD
- Both video cards are installed
Current OS - Vista Ultimate x86 SP1
Under control panel: mouse properties tab hardware, there is no mouse shown. The same with device manager, there is no mouse listed. Changing mouse settings has no effect. There is still no mouse pointer, even though I can see it move when I hover over icons, I can click, and I can locate the pointer when I press ctrl (radar symbol). As soon as I plug in an external mouse, the mouse point appears, a mouse appears under mouse properties hardware, and I can move the pointer via touch pad also.
View 8 Replies View RelatedI have an Aspire 6930 that suddenly died and will not power on. The LED power button was dark and unresponsive. I performed a power reset and the blue light on the power button came back on until I pressed the button to try to restart the laptop. When I did that, the blue LED immediately went dark and stayed that way until I did another power reset. It never gets to the point of anything powering on. Is it a problem with the battery or it the laptop toast?
This is a real bummer since I just replaced the hard drive a few weeks ago and replaced Windows Vista with Linux Mint (which btw is blazing fast compared to Vista).
Acer 5253 - Will not power on, battery or on AC power. Have tried all the suggested solutions but none have worked. Is it possible to get maintenace instructions (disassembly, where certain items are located, etc)?
View 9 Replies View RelatedAcer Aspire 2000. When a battery is inserted and the power cable is in, the charging light appears, I then switch on the laptop and it powers up within 5 seconds of it being on and trying to boot it will power down without notice.
If I remove the battery I can run the laptop fine off the mains. If I then connect the battery it will cause the laptop to power down.
I have tried two other batteries thinking it was a fault with the battery, but this is not the case.
I just wanted to know could it be a setting in the BIOS?
is i got a new Aspire E3-111 that has 2GB of ram, and i want to put one of my 4GB ram stick into my laptop but it doesnt work, the ram is the same type but it doesnt work. also the laptop freezes up when i play ME3 for more then 1 hour and i have to do a hard restart... i also made a video showing whats going on
[URL]
have bought a new Acer Aspire V5 573G without a system software. Now I want to install Windows 7 home premium 64bit on it but it doesn't work. First of all: Is it generally possible to do this? I tried to install it in the recovery mode but there was an error (something with the GPT Partition) so I switched the Mode to UEFI. I have read in other message boards that I have to switch to UEFI csm (compatibility support mode) but I can't find it.
View 4 Replies View Relatedmy problem is that WiFi literally don't work - i can't connect to any network.I'm using Windows 8 Pro.It's a i5 + geforce gt 630M version.When i'm installing an Atheros Drivers, it says that device is disconnected and drivers cannot be installed.
Wi-Fi is totally turned off - I mean the led isn't lightning, blinking or nothing - it's dead.
I can't use Fn + F3, it don't work at all.
I've installed LaunchManager, Fast Lane, Touch Pad and Dritek Rf button.
Now, in Fn + F3 i can turn Airplane mode, nor Wi-Fi.Is there any solution to turn this on? It stopped to work from day to a day - yesterday it works, now it isn't.
Done some formats, it don't even work on Windows 7 with Acer drivers. Maybe card is dead?
My Acer Aspire One, which I love, does one thing that drives me NUTS! The touchpad, mainly noticed in games (FPS are the most detectable), doesn't respond while pressing keys... IE, I press "W" to run forward, and the touchpad doesn't work simultaniously... I can run, or look around, but not both at the same time... why is that? No other touchpad in a laptop I've ever used had the limitaion? And, when using an external mouse, the mouse works great, meaning I can move around pressing keys on the keyboard all while looking around. It just gets annoying having to stop, look around, then move, stop, look around, move, etc.
Is this a driver problem or a hardware problem? Even the EEE Pc that I use to have didn't do this, so why the new Acer? Curious, and no idea how to fix it.... Maybe it's even a setting somewhere I'm unaware of...
Basic issue is that all of a sudden the touchpad has stopped working and that little icon that was in the systray has dissapeared. it was working fine a few weeks ago. i currently am using a USB mouse, but i need the touchpad at uni as the desk space is very limited. its a shame this issue has came up now a day before a MAJOR assesment is due, and i cant finnish it because i cant use the mouse at uni.
Anyways, so i have tried the FN+F7 thing, doesnt work. Tried Re installing and rebooting the drivers, still doesnt work. tried a system restore to when it was working. still doesnt work i have basically tried EVERYTHING mentioned on various forums and on google. nothing seems to work. the drivers appear to be installed but wont work for some reason. i will attach photos to the main options so you can see how it appears to me.
there are no bios otpions i looked for those. seriously its so weird, nothing works and its very frustrating! in the past few weeks i have installed adobe illustrator CS3, dont know if that could be the reason for it not working, but i dont think so. I have windows XP SP2. when i try installing the original drivers off a backup cd my dad made, it just installs and does nothing. i downloaded the newest drivers from the website and still the same thing. the program does appear in the program files, and the control panel/add remove, but just doesnt seem to run!
I really want a middle click and just more options in general but there seems to be no way. i called up tech support and the guy told me i have a generic mousepad and there was no on other mouse options besides the basic ones in mouse properties.
View 7 Replies View RelatedEarly morning, i get up and go to my laptop for work emails and facebook, START ERROR.
After a shower and breakfast, it starts then TOUCHPAD ERROR.
Bring it to office and get there 9:00 a.m, run TOUCHPAD then good but WIRELESS LAN ERROR.
Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.
After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.
Half an hour later, it come back to windows very well but FAN is still sleeping.
Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.
Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
After lunch, i resume my works. My laptop is also again to above ERRORS.Then go back to my home at 6:00 p.m.
MY left shift key only work for certain keys but my right shift key doesn't work at all, i tried OSK and when i click the shift and press the key to shift its ok but when i press my right shift doesnt work
left shift key working keys
~!@#$%&)_+
QWERTYUIOP{}
AFJKL:"
ZXCVBN<>?
cannot capitalize msdgh
All of my headphones work on my other devices, so I know that the problem is not with the headphones themselves. The problem is that when I use my headphones with my laptop, everyone esle around me can hear what I'm listening to. What do I need to do?
View 7 Replies View RelatedI have an Acer Aspire One D250 of 2009 that does not work anymore .. Pressing the power button the computer turns on, the cpu fan starts then stops (as usual) but then nothing happen .. black screen, no error beep, hd stopped, no lights turned on ... I tried to remove ram, hd, battery .. nothing. I decides to change the motherboard and I found one identical new sealed. After installation..same problem !!
View 4 Replies View RelatedI have also already tried turning off and on again the "turn off mouse pad" button that the computer has. And it's only sometimes when I boot up the computer it won't responed, then I have to turn it off and turn it back on again in order for it to work.
View 3 Replies View RelatedI was using the laptop today and my keyboard stopped working. I can't get the keys to work. I am using windows 7 home. I tried restoring my os to a good working point, then ran a virus check in case it may have been a virus.
View 1 Replies View RelatedJust bought an Aspire ES1-511. Not my first Windows 8.1 laptop, but my first with UEIF firmware.
I've been trying to boot Driveimage from CD to do an offline backup, and guess what, it wouldnt recognise the CD as bootable. Fixed that by setting the boot type to "Legacy" in the BIOS and it boots fine.
My problem is that the mouse doesnt work after booting from the CD. Watching the behaviour of the mouse, it powers up when I press the power button, but powers off immediately the POST completes.
If booting Windows from the HD, power to USB is restored as soon as windows loads to the lock screen.