Acer Aspire 5552-5898 :: Not Always Booting And Motherboard Won't Hold Date
Nov 30, 2014
I have a 4 year old Aspire 5552-5898 which is having issues ....
First issue is that the Laptop doesn't always boot. When this happens, the power button will light, the fan will spin, the HDD will start, but the screen stays black. Sometimes the PC will restart but the same thing will happen. Usually when this happens, if you hold down the power button, the laptop will power down, only to start up again. The only way to end this cycle is to unplug the machine and pull out the battery. Also of note this seems to happen 100% of the time if the machine is not plugged in, and about 50% of the time when it is.
The next issue occurs when the machine does actually boot. I HAVE to enter the bios because it never holds the date. I thought this could be a CMOS battery issue, but even after replacing that, the problem persists. After entering the date, and saving and exiting, the machine will boot into windows just fine.
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Feb 22, 2015
I have an Aspire 5552-5898. It has a built in mic in the screen, which I can't seem to disable. I have gone into the control panel and thought I had disabled it under the Sound/recording section, but the **bleep** thing just wont turn off. Driver is apparently up to date.
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Jan 20, 2015
Tried everything. Even purchased the Acer recovery thumb drive. I will never buy an Acer again.... Launch manager is running....
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Sep 5, 2014
I know I have read several posts about this issue but Cntl+shift+Esc not solving issue. Notebook with black screen upon startup. I hear Windows 7 booting up but have a black screen. Was troubleshooting a monitor issue again when black screen happened.
Aspire 5552,Windows7 home premium..
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Mar 9, 2015
I bought one for a customer, and it's been a nightmare. I've done all of the suggestions and ended up taking it to an authorized repair facility. They "reset" it and said it was fixed. Of course it was not. Acer has to provide a fix as it is their product that does not function correctly.
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Feb 13, 2015
I replaced the system board for an Acer Aspire 5552, and noticed that the product information for the machine, IE: Serial Number, SNID, etc are not flashed into the BIOS. The serial number for this is listed just as 123456789. Do any of you know how I can get my information flashed into the BIOS?
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Feb 26, 2015
My Windows 7 Acer Aspire 5552 laptop 's display brightness has lessened and I can not even open Power Options in Control Panel. When I connect another monitor to my Acer Aspire the brightness is just fine. Audio service is not running either. What should I do?
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Jan 24, 2015
I bought a new Acer E5-571-5552 recently, it came with Windows 8.1 64bit. One of the ways I use my laptop often is in "docked mode", basically connect it to external monitor via HDMI, and external USB mouse & keyboard. I set the windows power options for "close lid" to do nothing, then it works fine like a desktop. This works fine with all other laptops I've used in the past (Lenovo, HP, Toshiba...etc). But this new Acer has trouble waking from sleep, the USB keyboard & mouse only light up, but doesn't wake up the fan/drive/monitor. I have to open the lid and press a key on the laptop (USB keyboard/mouse still doesn't).
I've opened case 3601882U and chatted with 2 agents, one had me update to latest BIOS 1.11 which didn't resolve it. The other tried to insist it was a limited feature, that the Acers had to have lid open to wake up the computer from sleep. I think this is a broken feature. Is this true for all Acers, or just this windows 8.1 model?
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Dec 1, 2014
I installed "Startup Inspector for Windows" and got an error message that borlndmm.dll was missing and therefore the program could not open. I did a Norton power scrub, ran MWB, did a clean reboot.
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Dec 18, 2014
System: Aspire 5552, Model Pew76: I'm attempting to restore the default software using the System and Recover Software. Everything goes fine until after Running the Language disk. The installation hangs at 99%. Here's what the Restore Progress displays:
Elapsed time: 12:31:18
Restoring system: 100%
Updating system: 99%
Why does the installation hang at 99%?
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Feb 25, 2015
My card reader stopped working. I read somewhere that it could be burnt out. Is there a way of checking this and or replacing it?
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Nov 21, 2014
Considered removing the device, but wonder if doing that would worsen problem when I try to reinstall. Can't seem to find what's wrong.
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Feb 26, 2015
My card reader stopped working. I read somewhere that it could be burnt out. Is there a way of checking this and or replacing it?
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Feb 23, 2009
After a night away from town, leaving my laptop on as I usually do, came back to find a black screen with computer still running. I suspect Windows Update ran and had trouble with something. Powered off, turned back on, and the startup hung as the OS was loading.
Safe mode said the hang was at crcdisk.sys (I searched for this on the internet, but was not able to do much with it, as will soon be seen). I got my Vista installation CD and tried to boot from it, but it would not -- not even if I removed the hard drive from the computer. A friend had a similar laptop, and we exchanged hard drives; his would not boot in mine, but mine would in his (all data intact). I tried reseating the RAM;
no good. Another friend lent me a Ubuntu boot cd, which also did not complete loading. Long story short, I can't get anywhere where I can do anything meaningfully useful. I can't get to a command line to run chkdsk, or to the internet to flash my BIOS, or to a text editor to write papers for school. The people I've talked with say probably the motherboard is bad.
I was able to get to an unhelpful IT fellow for a few minutes, and he was able to boot Windows 98 from CD, but he didn't let me do anything, or have the CD. I'm going to try to find one and see what I can do from it .....
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Nov 9, 2014
I have a dell vostro 3550. I Just got my mother board replaced a few days back... But now the system starts shows vostro logo.. Then starts again... Never reaching the os selection menu..( I have a dual boot so I need to select the os to boot in)....
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May 7, 2010
I have an Acer Aspire 5715Z notebook and I would like to change my motherboard to a more powerful one which has a normal graphics card, not an integrated one.
The motherboard of the 5720G is compatible with this model? If not, which one?
Another question:
Can this series of Acer notebooks use 800MHz DDR2 rams? Or up to just 667MHz?
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Aug 11, 2009
Im having some problem in Aspire 5570ANWMi.
Solo Core T1350 with 2.5GB ram & 80GB HD.
Ive just upgrade my RAM 1GB to 2.5GB a week before. after few days of usage my laptop keyboard not working and the network green LED is keeps ON even disconnect. How can i fix my motherboard prob?
Ive already test my keyboard by switching frm another lappy. but no use.
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Oct 31, 2009
I have a 1 year and 10 month old Acer Aspire 9300 laptop and the motherboard recently bit the dust. My retailer in Gananoque Ontario could not find a replacement. I called Acer which took forever to get to someplace where I could leave a message. I received no reply. After you've called once it's impossible to call again. I guess their answering machine recognizes my phone number and then asks questions that makes it impossible to get through. I sent a detailed explanation of my problem by email 3 times asking a few simple questions, the most important being 1) where can I send the laptop to be repaired? 2) do you sell replacement motherboards and if so how can I buy one? Am I asking too much or getting too technical for them? I've been trying for several weeks now to contact Acer to no avail. What kind of an idiot company is this? A techie put me onto a company called Grand Tech in Richmond Hill Ontario that can replace the motherboard on an exchange basis but the replacement will likely be a repaired one.
Someone told me that the problem I have with the motherboard is common and it is because the solder used at least when mine was made was of poor quality. I hope that problem has been resolved. I'm afraid a repaired replacement my have the same problem. Some people just say to trash it and get a new on which I did. I bought a Dell Inspiron 17 which is supposed to arrive on Nov 11. I would however like to repair the Acer if it can be done cheaply and use it to replace my 8 year old PC in the rec room.
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Apr 26, 2009
Is it possible to upgrade the whole motherboard so I can have a working C2D processor? My current motherboard only supports up to Core Solo T1350.
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Apr 2, 2009
I have to Laptop Acer Aspire 3690, But same days ago laptop does'nt work Good. i would like to say that when i press (power switch) butten Laptop just responce for a 1 mint and then off ...
i have to a litta bit information about desktop computer CPU, so that's why i am trying to repaired . when i open my laptop and all thing motherboard, i don't understand what can i do bcoz i don't know where is that problem in motherboad, ... and and then i have to performed spray in motherboard. and then i closed the motherboard all thing , and i gone to connected main power and pressed switch power but does'nt responced me ,
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Nov 24, 2014
Wanting to do a motherboard upgrade. Need compatible motherboard info for Aspire 5740.
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Nov 24, 2014
Wanting to do a motherboard upgrade. Need compatible motherboard info for Aspire 5740.
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Mar 30, 2008
last year i formated my acer 9500 laptop and got a normal home win xp. A couple of days ago i got a hold of my original acer system cds and i decided to restore my system back.
Everything went well until the install finished; I was in windows and the first time i restarted the laptop it didnt boot back in win xp. When its about to start booting windows it stops and all i get is a black screen and a flickering white small line on the top line. I tried reinstalling the original system again and the same thing happends; after the first restart it doesnt want to boot xp.
I started reading forums and found out that if i press alt+f10 it might fix the problem.
It worked, if i press alt f10 before it reaches the black screen it loads into xp. This is the only way i can load it. As i read i got the feeling i might have messed up my MBR.
Im not sure how this all works but i have a hunch that my laptop doenst know where my xp is when its supposed to load it and by pressing alt f10 it somehow temporarly fixes that.
Is there any way to permanently fix this ? Some pple said that if i ran a normal non-acer win xp cd and ran some sort of MBR fix it might solve my problems. Im getting a cd from a friend in a couple of days . Is there any other way i can fix my notebook before then ?
Its not a big deal if i have to press alt f10 everytime i restart but its annoying and i have a hunch ill run into trouble later on.
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Dec 13, 2009
I was installing Windows 7 on my Acer Aspire 6920.
It had Windows Vista installed. I deleted all the partitions including backup (Yes I found out that was stupid), and tried installing Windows 7.
It wouldn install Windows 7 so I went back to Windows Vista. I found my recovery disk and it sort of worked. There where no errors in the setup but when I start my computer it doesnt go to Windows.
It has a black screen with a white _ blinking.
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May 13, 2009
i'd like to input an ICL 50 inside of an Aspire 5100, but i have no idea if it will enter ? i know where to find the mobo.
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Nov 16, 2009
I have a brand new Acer Aspire 5536 Notebook. It came pre-shipped with Vista which I did not want.
So I tried a fresh install of Win7 - formatted drive etc,. Machine takes 5+ mins to boot so I put this down to a compatibility issue and tried XP. However I have the same problem, fresh install with only updates installed and it takes forever to boot (even longer than Win7).
Once booted performance is ok (in Win7 it was near perfect). Any ideas, I am beginning to think it is defective.
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May 13, 2010
Acer Aspire 7720 I've got. Basically it has both the common boot-up freeze and crackly/distorted sound problems that appear to be common. I understand that the best, albeit riskiest, way to solve these is to flash the bios to a more recent version, which I am prepared to do.
However - the bios upgrades are not available from Acer's own support site, and I don't know where else I can find them, and I have tried.... Is there anyone who can help me locate them? The problems with this laptop are driving me spare, and I really can't afford another, or even another motherboard, just yet.
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Nov 4, 2014
I have had my acer aspire 6530 since August 2009 now. It never had any major problems. Sadly, after comming back from New Years Eve 2014, I wanted to turn it on, but it just started up for around 4 seconds and then started to reboot again and continued so, until power was plugged out or shut down. There was only a black screen, without BIOS etc.I've searched forums for a solution, all of whom resulted in failure.
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Feb 19, 2015
I have a new Acer Aspire E1-572 and after setting it up, created a Windows 8.1 Recovery USB. When testing it, I find that when booting from the Recovery USB,
I'm prompted to select my keyboard and then to boot from the EFI USB. It then restarts and prompt me to select my keyboard etc.
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Feb 1, 2009
On my Acer Aspire 6920G, the media panel on the side of the keyboard is stuck on hold.
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