Acer :: Aspire 9300 Motherboard Replacement

I have a 1 year and 10 month old Acer Aspire 9300 laptop and the motherboard recently bit the dust. My retailer in Gananoque Ontario could not find a replacement. I called Acer which took forever to get to someplace where I could leave a message. I received no reply. After you've called once it's impossible to call again. I guess their answering machine recognizes my phone number and then asks questions that makes it impossible to get through. I sent a detailed explanation of my problem by email 3 times asking a few simple questions, the most important being 1) where can I send the laptop to be repaired? 2) do you sell replacement motherboards and if so how can I buy one? Am I asking too much or getting too technical for them? I've been trying for several weeks now to contact Acer to no avail. What kind of an idiot company is this? A techie put me onto a company called Grand Tech in Richmond Hill Ontario that can replace the motherboard on an exchange basis but the replacement will likely be a repaired one.

Someone told me that the problem I have with the motherboard is common and it is because the solder used at least when mine was made was of poor quality. I hope that problem has been resolved. I'm afraid a repaired replacement my have the same problem. Some people just say to trash it and get a new on which I did. I bought a Dell Inspiron 17 which is supposed to arrive on Nov 11. I would however like to repair the Acer if it can be done cheaply and use it to replace my 8 year old PC in the rec room.