Dell :: Studio XPS 1640 Motherboard Replacement!
Mar 10, 2010
After a completely useless representative walked me in circles, then called me back once we got disconnected and left a 3 second message full of background noise I decided to go ahead and try out another representative.
This one was more useful, I told him about how the computer was underclocking when I was playing games and was running hot in general, and he suggested that we replace the motherboard, heatsink, and fan assemblies.
I had read about a power adapter possible being the issue but that wasn't offered so hopefully this first major surgery allows me to play games again
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Apr 22, 2010
I am getting my 1640's motherboard and lcd screen replaced tommorw (dell are taking laptop into the centre). I have the 512mb Ati card, I understand the new motherboard has a 1gb card.
What are the chances I will get the new motherboard and hence the new card? Or will they still have the old motherboard replacements?
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May 23, 2010
I just bought a perfectly fine Studio XPS 1640 off of a guy locally, but the LCD is broken, he said that he has the 1920 x 1080 resolution, and i have a few questions because I am confused..
First of all, I measured it with a measuring tape and it is exactly 16", and it has a piece of clear plastic/glass over the entire front screen (including the Bezel), so which LCD out there can I buy so it will be compatible?
I thought the Studio XPS's LCDs are 15.6", and why is there a 1920 x 1200 resolution out there.
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Mar 27, 2010
I decided to make this thread because there are so many of us out there who have all had the same problems and have gone through he** and back with Dell customer/tech support and are wanting to get a replacement and/or already have. Our posts are scattered everywhere so I just thought we should all unify them and post here to help others who are in our situation.
State what you currently have or previously owned, ( ie the bad laptop), specs etc. and what the problems are/were. Then if you have already gotten a replacement, only the relevant specs (the ones that changed or upgrades you got) and any additional notes you want to add about the process, how long it took etc.
If anyone is on the fence about what to do with their situation please feel free to ask. This should be an informative and helpful thread for those looking into getting there laptop replaced or fixed by Dell, or just want some advice on what to do with their problematic 1640/45/47. This is by no means a thread to gloat or brag about your replacement upgrade, but rather a place for everyone to share their experiences and help others. Thanks!
Problem Laptop: Studio XPS 1640 - throttling, heat, speaker rattle/distortion, dust behind screen
(specs in sig)
Replacement: Studio XPS 1647 - In transit
i7 620m
6g ddr3
Blutooth
X-fi Soundblaster
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Feb 9, 2009
After some issues i had with my GPU, Dell agreed to replace both my Heatsink and Motherboard, and i wanted to ask those who have had replacements in the past; has anything changed since july 2008? (when i bought my m1530)
have they improved the heatsink, or even changed it? ( i got the aluminum one, crappy piece of engineering right there )
and im sure the GPU issues are still present, but do they run cooler now ?
im asking this because in July the "defective Nvidia GPUs" were still in the dark, and the news about them was a mere rumor...
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Feb 20, 2010
I was on chat with dell a few months back and I was telling them to replace my motherboard and processor and I was complaining about heat.
Anyway during the whole convo I was joking (not really) about giving me a 4670 motherboard instead of the 3670. Well I have had the parts for a month now and was just going to return them because
I didn't feel it would change anything replacing the same parts, knowing that the xps just gets warm on it's own. (and yes I undervolted, helped a lot and added more thermal paste)
Any to make a long story short the dell tech sent me a motherboard now with a 4670 ati chip on it. The processor was the same but man am I stoked.
Anyway is my computer a 1640 still or a 1645. Should I update any other drivers besides the video card. My service tag is irrelevant now also when downloading drivers.
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Sep 24, 2009
Well, my Nvidia 8400 died for second time and I called Dell to replace it. After asking for a sustainable solution and to ensure me that I won't have the same issue once more, they said that they will install me a new motherboard revision which reduces the possibilities of having my GPU dead.
Thus, they replaced the motherboard. I didn't format my system but kept my Windows Vista Ultimate x64 installation.
After using the system for a couple of hours I realized that the system was under-performing. Then I checked with CPU z utility and found out that the CPU clock was stuck @1,6GHz (although my power scheme was high performance). My processor is the T7500. The system was overheated and the clock speed was reduced (I guess). The thing was that I could almost do nothing, not even surf on the internet. This makes my laptop unable to deal with applications that need lots of CPU power.
Does anybody else face the same problem? Is there something I could do to return to the old situation? Should I contact Dell and complain? It is a huge problem cause half of my applications cannot be used any more!! After a few minutes of use the laptop stops performing normally!
Could it be that if I format my HD and make a fresh install the problem will be resolved? (I repeat that I didn't format my system after the MB replacement).
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Sep 24, 2008
So My M1330 was part of the defective batches of Nvidia Video card. A dell tech guy came and replace the motherboard and also a defective battery. I assume that the hard drive would work the same and I assumed I didn't need to format. My current hard drive was just taking forever to boot up, and was just so slow. I figure i needed to reformat.
I used a new 320GB hard drive i was planning to replace the current drive with. Now that its fully formatted. It's still unbelievable slow. I though the speed step might not be working current but i used wcpuid to test the current speed and it was at full speed. Though the system doesn't seem hot at all. I just cant figure out why its so slow. bios is currently at A12 which is the lastest
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May 26, 2010
My 6920G went down a few days ago, I sent it to local computer store to have it diagnosed. It turned out that they say it is a mobo issue and said that it would cost aroun 400 to get a new mobo + labour fee.
I don't have any warranty on theis laptop, and the 1 year warranty by the manufacturer has expired. I am just wondering if I can order the mobo fron Acer and maybe replace it on my own.... I don't know which would be better, to have the guys at the store do it for me or phone Acer....
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Sep 9, 2009
to start off I updated my vid drivers to the most recent nvidia driver and it has been downhill from that point! When i boot up it shows bars on the screen and will not load windows so i shutdown and load using safe mode which starts right up but still has red artifacts on the screen, i then uninstall the nvidia driver and reboot windows now it loads up properly still has the red artifacts though. So now it is using a standard vga driver then i install a different nvidia driver and get the same problems
I fear i may need a new mboard, would i be able to fit a better mboard/gpu in this chassis if it turns out my gpu is dead? think this may fall under a recall or something?
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Nov 25, 2009
I used to use my eSATA port every day with a few different devices. I started to have an overheating problem, so Dell replaced the motherboard and graphics card yesterday.
Of course, that means I lost all my BIOS settings. I'm pretty sure I have them back to where they should be (RAID mode on the SATA controller, eSATA port enabled), yet the eSATA port doesn't see a damned thing connected to it.
Every other piece of hardware is exactly the same as it was before. Any ideas as to what I might be missing?
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Dec 1, 2012
I just replaced the motherboard in a Dell Inspiron 1440. The last step in the Dell Service Manual is to enter the correct Service Tag within BIOS. When I started it up and hit F2 and the section with the service tag could not be changed. Is there another way of changing the service tag to the correct one.
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Oct 31, 2009
I have a 1 year and 10 month old Acer Aspire 9300 laptop and the motherboard recently bit the dust. My retailer in Gananoque Ontario could not find a replacement. I called Acer which took forever to get to someplace where I could leave a message. I received no reply. After you've called once it's impossible to call again. I guess their answering machine recognizes my phone number and then asks questions that makes it impossible to get through. I sent a detailed explanation of my problem by email 3 times asking a few simple questions, the most important being 1) where can I send the laptop to be repaired? 2) do you sell replacement motherboards and if so how can I buy one? Am I asking too much or getting too technical for them? I've been trying for several weeks now to contact Acer to no avail. What kind of an idiot company is this? A techie put me onto a company called Grand Tech in Richmond Hill Ontario that can replace the motherboard on an exchange basis but the replacement will likely be a repaired one.
Someone told me that the problem I have with the motherboard is common and it is because the solder used at least when mine was made was of poor quality. I hope that problem has been resolved. I'm afraid a repaired replacement my have the same problem. Some people just say to trash it and get a new on which I did. I bought a Dell Inspiron 17 which is supposed to arrive on Nov 11. I would however like to repair the Acer if it can be done cheaply and use it to replace my 8 year old PC in the rec room.
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Sep 10, 2009
My friend has a dv9000 laptop, and gpu on motherboard is dead, so he has to replace whole motherboard. I was looking through ebay and i found one silly thing, i can see that some motherboards are used for DV6000 series and also for dv9000. For instance 441534-001 motherboard can be replaced and used on bought laptops. So my question is are all motherboards replacable or just few of them as one mentioned above? We were thinking of buying one with intel cpu, cause now he has AMD.
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Mar 3, 2009
Where can I purchase replacement parts for the dv5t motherboard without spending an arm or a leg. I spilled coffee on the and now it's pretty much toast. It won't even start up.
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Feb 24, 2010
last night I was holding my laptop in my hands and it slipped! The corner got cracked (the back panel)
is there any way I can find a replacement body or anything like that? My warranty just finished a few weeks ago...
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Oct 27, 2009
Under what conditions will Dell Canada replace a brand new Studio XPS 1640 laptop? I'm currently having my motherboard replaced and they put in the wrong 1, so I'm getting it replaced AGAIN.
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Feb 22, 2010
I just want to know if Dell fixed the problem with their new screens, i am having some dust particles in the lower left hand corner..
i called Dell and after arguing with the rep, he said they will send me a box and i have to ship the Laptop to them for a screen replacement. The rep was saying that this was due because i dropped the laptop and cracked the screen, this is ridiculous because the laptop has been sitting on my desk and never been dropped.
Anyway, i just want to know if they fixed the new screens, because if they don't i can wait because the replacement screen will have to be replaced again in few months..........
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Oct 21, 2014
After replacing the fan, I have a power up issue with the laptop. Basically, the laptop will only power on with the power cable disconnected at the motherboard. It was by mistake that after the fan was replaced and everything was put back together, that I noticed that the battery was not charging.
I then reopened the machine and reconnected the power cable to the motherboard and nothing - no power.
When plugging in the power source with the battery in place, the LED adjacent to the power socket lights up WHITE then stays ORANGE and will not power up. No other lights, no fan noise, nothing.
If I remove the battery, the LED adjacent to the power socket lights up WHITE and stays white however will not power up either. Same agin, no other LEDs, not fan noise, nothing.
I have now opened the machine back up and disconnected the power from the motherboard. Put it all back together and the laptop powers up as normal with the battery and it works fine. (Well until the battery runs out anyway).
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Oct 4, 2009
I'm getting a new laptop soon,which one should I get ?? Does the DDR2 ram make any differences to DDR3?
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May 31, 2009
Is it possible to replace my studio 1536's motherboard with that of a 1535 or 1537?
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Dec 14, 2009
One of my mates has a dead M1330. I told him about the "oven" trick but his wife might hurt the both of us. It is however possible to replace the motherboard with the integrated X3100 motherboard correct?
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Apr 6, 2010
I have a 1536 that I thought had a dead motherboard. I bought a 1537 motherboard, T9600 CPU & a CPU fan & heatsink. Finally all the parts showed up & I got it installed. Unfortunatly all this new hardware & still same problem. When you turn it on the media lights flash on & then off & the DVD drive makes some noise. The display doesn't turn on & no HDD activity. I know the 4G of DDR2 is good & the HDD is good as I tested them in another laptop. Any help would be helpful. I would think that I would get some HDD activity ( noise & HDD light ) if the display was dead.
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Aug 17, 2009
or does anyone know if the 4500MHD chip uses a heatsink at all
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Oct 4, 2007
I have xps gen 2 with a faulty video card and i was wondring if its possible to replace the motherboard with M1710 motherboard so i can fit my 7900 gs video card in it and put all the other hardware parts for the xps gen2 motherboard to the M1710 motherboard in the XPS Gen2 palmrest ... so can u please give me some hints if its possible to do it or not,so basiclly its replacing a motherboard and putting all the old part in the new 1 ..
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Apr 6, 2010
The 1640/45/47 owners and the m1330 owners have their respective replacements threads. There has also been a concern about getting Alienware instead of XPS thread. So I created this thread because the Studio XPS 1340 has reached EOL and is no longer offered as a replacement. Thus, I would like 1340 owners' help in tracking and monitoring replacements.
Please specify experiences regarding:What are the specs of your current XPS 1340?What system was received in lieu of the SXPS 1340? Specs? New or Refurb?At what point were you aware of the system you were going to receive?How long did the systems' exchange process take?Did you attempt escalation or any form of negotiation?Are you happy with your replacement? .........
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Apr 27, 2009
im new here just wanna ask about my new xps studio laptop..
i bought it with a 64bit vista OS, the problem is i cant install a cad software because its for 32bit..can i install my laptop with a 32 bit OS? would it be no problem regarding my drivers?
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Jan 15, 2009
Suppose I purchase one today at full retail price. Then, in say a week, there's a 20% (or whatever) coupon that comes out, or they go on sale.
Can I call Dell and ask for the difference? I know they have a 21 (or whatever) day return policy, so I would imagine the sale or coupon would have to come within that time frame.
Another question: Does the return policy time begin when I order or when it ships or when I receive it? .
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Mar 27, 2009
Anyone know how to enable scrolling on the XP3 1330 touchpad? I just got Vista reinstalled on mine and I cannot find where to enable this
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Apr 11, 2009
As this is a dell section convince me to get a Dell studio xps 1640 over a Unibody Macbook or Macbook Pro.
What I like about the MB/MBP is the solid aluminum chassis. Anyways what makes the Dell better then the MB/MBP
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