Dell :: The Official Studio XPS 1640/45/47 Replacement Thread
Mar 27, 2010
I decided to make this thread because there are so many of us out there who have all had the same problems and have gone through he** and back with Dell customer/tech support and are wanting to get a replacement and/or already have. Our posts are scattered everywhere so I just thought we should all unify them and post here to help others who are in our situation.
State what you currently have or previously owned, ( ie the bad laptop), specs etc. and what the problems are/were. Then if you have already gotten a replacement, only the relevant specs (the ones that changed or upgrades you got) and any additional notes you want to add about the process, how long it took etc.
If anyone is on the fence about what to do with their situation please feel free to ask. This should be an informative and helpful thread for those looking into getting there laptop replaced or fixed by Dell, or just want some advice on what to do with their problematic 1640/45/47. This is by no means a thread to gloat or brag about your replacement upgrade, but rather a place for everyone to share their experiences and help others. Thanks!
Problem Laptop: Studio XPS 1640 - throttling, heat, speaker rattle/distortion, dust behind screen
(specs in sig)
Replacement: Studio XPS 1647 - In transit
i7 620m
6g ddr3
Blutooth
X-fi Soundblaster
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Feb 4, 2009
So, this thread is for all the SXPS 1640 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread is for Order Status (and all included w/in the thread title)
Please use this format, it's nice and easy for all to read:
Ordered On: 2/4/09
Model info: Obsidian Black / XPS 1340/ etc.
Estimated Ship Date: 2/10/09
Estimated Arrival Date: 2/12/09
Order Status: In Production 'Building Stage' 2/5-2/709 (12pm EST)
Order Status: In Production 'Boxing Stage' 2/7/09 (12pm EST)-2/10/09 (11am EST)
Order Status: Shipped 2/10/09 (8 am EST) .....
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Oct 19, 2009
What does everyone think about starting a dedicated thread for the XPS 1640 (and 1645?) with Windows 7? ("Official 1640/1645 and Windows 7 Thread")
I think starting now, there will be a flurry of driver updates, behaviors, tips, questions, etc.,
and it seems it would benefit everyone to have all those in one place instead of having to search through a myriad of individual posts
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Oct 6, 2009
Remember to keep all comments/discussion related to the Studio XPS 1340.
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Jan 24, 2009
As requested by peep's in the combined 1340/1640 Owner's thread, here is the Official XPS 1340 Owners Thead....
So, have it with the Official Studio XPS 1340 Owner's Lounge/Thread:
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Feb 4, 2009
I thought it was time to get an *Order Status* thread started on the Studio XPS 1340, since so many are ordering it!
So, this thread is for all the SXPS 1340 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread is for Order Status (and all included w/in the thread title)
Please use this format, it's nice and easy for all to read:
Ordered On: 2/4/09
Model info: Obsidian Black / XPS 1340/ etc.
Estimated Ship Date: 2/10/09
Estimated Arrival Date: 2/12/09
Order Status: In Production 'Building Stage' 2/5-2/709 (12pm EST)
Order Status: In Production 'Boxing Stage' 2/7/09 (12pm EST)-2/10/09 (11am EST)
Order Status: Shipped 2/10/09 (8 am EST)
New EAD: N/A
My Location: Fiji Islands
Start here:
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Oct 7, 2009
Since the other SXPS 1640' threads were getting *rather large*,.........................................
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Nov 24, 2009
I created this thread with the intention of grouping all who have, or in the process, or are planning to upgrade to Windows 7 x64 for the XPS M1330.
Personally I'm currently on Vista Ultimate x86 (because it's a Product Red) and I'm entitled to a free Windows 7 Professional x64 license from my school. I've read that it's not possible to upgrade directly from higher-to-lower (in terms of level of OS).
Like for mine I'd only be able to upgrade directly if I had a Windows 7 Ultimate license.
Hence for my case, I would like to seek the advice from the helpful fellas here on my upgrade (sequence) options.
Currently I have 2 partitions, as per default. C drive as OS and main partition of 285GB and D drive as RECOVERY of 9.99GB.
Questions:
1) If I were to install Windows 7 on a newly created partition, ie. F drive (as my DVDRW is on E drive now), would I be able to format my C drive (after backing up data from it) and turn it into a storage drive?
2) If 1) is possible, should I partition F drive to 20-25GB as the norm capacity for Windows 7 OS installation, or should I allocate more space? (I'm asking this because I've never done an OS-only partition + Data-only partition in any computer I own because I don't see the usefulness of it LAST TIME.
3) If I had an OS partition in F drive, 20-25GB, and the Data partition on C drive (after formatting Vista), would I be able to swap these 2 drive letters so C drive becomes my Windows 7 OS Drive and F drive becomes my Data drive?
4) If that's the case, would I still be needing D drive (RECOVERY), or can I format->delete it?
5) Having 20-25GB in C drive, assuming I've swapped F drive with C drive, where would I be installing my applications? Do I need to install applications into the OS drive or can I install it in the Data drive? Because if it were the case that applications NEED to be installed into the OS drive, I'd need to allocate a little more space in now-C drive, right?
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Nov 1, 2009
Because the Studio XPS 1645 Intel Core i7 Owner's thread was getting pretty *thick* with *Order Status* Inquiries, etc... I thought it was time to get an *Order Status* thread started, since so many are ordering it! And, to lessen the *heavyness* felt with the Owner's thread.
Also, we really should keep Status Updates, Order Delays, Progress as such, separated in this section of the forum! It will make the other thread "easier on the eye" per se!
So, this thread is for all the SXPS 1645 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread for Order Status (and all included w/in the thread title) ........
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Oct 29, 2009
Do not post in this thread until you ACTUALLY take deliver of XPS 1645 I7. Since the other thread has been destroyed by the production fiasco, we will reserve this thread for reviews, questions, etc about the ACTUAL machine...
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May 23, 2010
I just bought a perfectly fine Studio XPS 1640 off of a guy locally, but the LCD is broken, he said that he has the 1920 x 1080 resolution, and i have a few questions because I am confused..
First of all, I measured it with a measuring tape and it is exactly 16", and it has a piece of clear plastic/glass over the entire front screen (including the Bezel), so which LCD out there can I buy so it will be compatible?
I thought the Studio XPS's LCDs are 15.6", and why is there a 1920 x 1200 resolution out there.
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Jan 14, 2009
Is anyone ready for the Dell Adamo 13 to be release..............................................
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Mar 10, 2010
After a completely useless representative walked me in circles, then called me back once we got disconnected and left a 3 second message full of background noise I decided to go ahead and try out another representative.
This one was more useful, I told him about how the computer was underclocking when I was playing games and was running hot in general, and he suggested that we replace the motherboard, heatsink, and fan assemblies.
I had read about a power adapter possible being the issue but that wasn't offered so hopefully this first major surgery allows me to play games again
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Mar 27, 2010
We are all waiting on a refresh of the Dell Studio XPS 1645/1647 to include the 5000 series ATI graphics cards. So to get the message across I have come up with a little thing called "Operate GPU Refresh". If you have been following the iPhone/AT&T you should know of the "Operation Chokehold" that iPhone users took part in to try to get the message across the the AT&T network needs upgrading.
But instead of trying to take down Dell, we will simply be trying to get the message across to them that we want the new cards, and since every other manufacturer pretty much already offers them we "would" rather buy their competition.
On March 30th of 2010 all users who want to participate will visit the "Dell Chat" PC/Laptop sales chat and ask when the 5000 series will be available. Also chime in on the fact that competitors such as HP already have these newer graphics cards available and you are tired of waiting, and if they can't give a solid reason just say "I guess I will go with HP" or whichever company you feel is the next alternative to you.
Goal:
Get the message across that we as customers want the latest hardware.
Get the message across that Dell is lagging behind their competition and if we have to wait any longer we will forget about Dell and buy their competition (in theory).
So set your calendars for March 30th. Dell "D-Day". Us notebook review members telling Dell what we want, and that we want it NOW.
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May 18, 2008
It's release at Computex Taipei is coming up very soon...and I think I'm not the only one waiting for an XPS line refresh with this...
I hope we can use this thread to share news, benchmarks, or just general talk about the new platform....
I know I'm definitely excited having seen some X4500 benchmarks already Low power and decent performance, wawhoo (Decent=not crazy gaming, but fine for CAD, 3D mathematical analysis, watching movies on the go with low battery useage)
for all those in the dark: ...
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Jan 9, 2009
Dell just announced the Dell Mini 10 at a press event, with built in 3G, edge-to edge screen, looks be-a-u-tiful!
Obligatory blog plug:
http://mydellmini.com/forum/live-del...age-t2383.html
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Sep 3, 2008
I thought it would be best to change the title to *The Official Dell Inspiron 910 (Mini I) Thread*...
and thus...creating a brand spanking new thread! WoOT!
So I will link the other thread here, and....
Let's roll with it on the Dell Inspiron 910
Mini 9 Helpful Links Section:
Make Windows USB Install Drive:
[url]
Make Linux USB Install Drive:
This guide is written for Eeebuntu, but it will work with any linux distro.
[url]
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Sep 18, 2008
roll with the Inspiron 12?
Here is a link for some slides for the I12: (credit to Jayson for posting this)
[url]
Link to a separate thread regarding ~ New Inspiron Z530 leaked by Supermarket! (credit to aja58 for starting the thread)
New Inspiron Z530 leaked by Supermarket!
Tesco Direct linky:
[url]
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Apr 19, 2009
It's been suggested in a few other threads that an Inspiron 1545 owners thread be started to discuss any problems, fixes and general thoughts on the Inspiron 1545.
So here goes.
Now I appreciate that, after going through many other posts, this model is not loved by many; but lets remember that this notebook is aimed at the price conscientious individual - it's never going to compete against the XPS or anything.
My own inspiron is sat with the depot now, will be delivered tomorrow.
I'll have a play with it over the next few days and post up a full review asap to help anyone who is deciding whether this machine will fulfill their requirements. Until then, anyone own one of these have anything to say about it?
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Mar 3, 2010
NBR member weinter found the model number, so I took it and did some research and came up with this:
Review of the 3820 with video
The Travelmate Timeline 8372's are the business versions.
Acer 3820/4820/5820Choice of Intel Core i3/i5/i7Windows 7 Home Premium 64-bit or Windows Vista Home BasicIntel HD Graphics or Switchable between Intel HD Graphics and ATI 5470 or 565013.3"/14.1"/15.6" 1366x768 DisplayUp to 640GB HDDUp to 8GB DDR3-1066 RamUp to 12 hours of battery life (with 9-cell)3820T/TG: 3.9lbs, 4820T/TG: 4.85lbs, 5820T/TG: 5.3lbs with 6-cell.
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May 22, 2010
I figured most of us all had/have something in common which is why we bought a XPS. Therefore, I am interested in other laptops being used by fellow XPS owners and past XPS owners.
Let me begin im the owner of a M1330 (specs in sig) since 2008 it has been reliable but lately it has been running pretty hot. Plus I figured its time for a change since I know most laptops begin to act up after a year.
This week I got a Sony Vaio CW series which im using to type this, specs are 4gb ram, 500gb hd, 2mp cam+mic, Intel i5 processor, blu-ray, bluetooth, 14" screen.
It will suffice for now im not as excited about it as I was when I received my XPS but its nice. Really hoping that Dell can make a super reliable XPS 13" in the future
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Nov 8, 2007
I, being one of the multitudes of sad souls who are now experienceing the end of thier 7900GS's 12-16 month life span decided to look around the net to see if this really is as big a problem as I thought, and I can't belive how many people are posting that thier 7900GS is dying just a couple months after the warranty expires, it's nearly proof that the card is being cooked in our e1705/9400's to the point of failure. and fortunatly for dell, they all seem to be failing JUST outside of the warranty... mine failed just 2 months after my warranty expired.
Well I say we create a petition to send to dell to ask for a recall of these sub-par cards they sold us in our very expensive new laptops. The worst part is now that thier cards are failing they are charging 400 dollars just for the part!!! It's criminal and we must do something.
Please post here if you'd like to add your name and or story to the many already posted. I just want a single thread where we can all post about this problem so I can show dell just how bad this problem is.
I don't know if the 7900gs was made using sub-par parts or if it's the lack of the second heat pipe or both but the fact is these cards are not lasting to term in WAY too many laptops, don't wait for yours to die next post here so we can try and get dell to do something about this!
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Feb 24, 2010
last night I was holding my laptop in my hands and it slipped! The corner got cracked (the back panel)
is there any way I can find a replacement body or anything like that? My warranty just finished a few weeks ago...
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Apr 22, 2010
I am getting my 1640's motherboard and lcd screen replaced tommorw (dell are taking laptop into the centre). I have the 512mb Ati card, I understand the new motherboard has a 1gb card.
What are the chances I will get the new motherboard and hence the new card? Or will they still have the old motherboard replacements?
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Oct 27, 2009
Under what conditions will Dell Canada replace a brand new Studio XPS 1640 laptop? I'm currently having my motherboard replaced and they put in the wrong 1, so I'm getting it replaced AGAIN.
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Feb 22, 2010
I just want to know if Dell fixed the problem with their new screens, i am having some dust particles in the lower left hand corner..
i called Dell and after arguing with the rep, he said they will send me a box and i have to ship the Laptop to them for a screen replacement. The rep was saying that this was due because i dropped the laptop and cracked the screen, this is ridiculous because the laptop has been sitting on my desk and never been dropped.
Anyway, i just want to know if they fixed the new screens, because if they don't i can wait because the replacement screen will have to be replaced again in few months..........
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Feb 7, 2009
Did anybody manage to get the latest official Catalyst package from the ATI website installed on their machine? When I tried it wouldn't want to install the drivers, only the utilities.
I had to use the one supplied by Dell, which is fine, but I was wondering if there were a way to use the official ones.
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Sep 30, 2009
This thread is for all sxps 1340 & 1640 owners that would like to share or make any modifications to their studio xps laptops, (internal mods, cosmetic mods, skins, paint, stickers, copper mods, performance, any mods!)
If you have any pictures to share of how unique your system looks now or how you applied any changes feel free to post.
The only mods I have done are:
Copper mod
overclock processor from 2.4 to 2.7
slighty overclocked 9400mg
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Apr 21, 2009
even though this computer is hot to the touch and she is having a few issues with it i figure id put it threw its paces for you guys. id just like to mention before hand that we have the WLED screen (1366x768)
out of the box running with dell's 9.4 drivers it ran a 5060 in 3dmark 06
i ended up having to down grade the drivers to dell's 9.2 because i was unable to over clock with the 9.4's. however even with the 9.2 the only program that would work is AMD GPU clock tool. i was able to test it up to 749 mhz core / 945 mhz mem. it works like a charm, no artifacting or anything. with just one run threw 3dmark 06 it brought the temp up to 76C. after an 45min of looping the test the temps peaked and leveled out at 83C.
it idles around 60-63C at these clocks (stock idle is about 8C cooler)
anyways here are the results for 3dmark 06
dell 9.4 drivers= 5060
dell 9.2 drivers= 5004
dell 9.2 drivers OC(749c/945m) = 5520
i have yet to test if its stable at higher clock then these. i feel as though it still has a small amount of room left, maybe another 20 mhz on ether . i haven't had time to test this out yet though. im probably going to try undervolting the CPU and see if that brings down the temps any. ill report back with the results from both the CPU and GPU when i get a chance to do it all.
this is a spiffy little computer, im sure that once we resolve the screen and power supply issues with dell that my wife will be happy with the unit.
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May 5, 2010
Does anyone notice that the fan is constantly on?
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