Dell :: M6400 ESATA Port Not Working On Replacement Motherboard
Nov 25, 2009
I used to use my eSATA port every day with a few different devices. I started to have an overheating problem, so Dell replaced the motherboard and graphics card yesterday.
Of course, that means I lost all my BIOS settings. I'm pretty sure I have them back to where they should be (RAID mode on the SATA controller, eSATA port enabled), yet the eSATA port doesn't see a damned thing connected to it.
Every other piece of hardware is exactly the same as it was before. Any ideas as to what I might be missing?
View 6 Replies
ADVERTISEMENT
Mar 5, 2009
Here's my story and, let's say, my analysis:
I bought a generic 2 HD sata2 RAID1 enclosure based on the chipset Silicon Image SteelVine 5744. It can be used in USB or eSATA2. This embedded chipset (named SiL5744) is known (understand "claimed") to auto-handle Sata I/II and host sata2 controllers that not support the port multiplier feature. The HD are two Samsung F1 1To. There's no jumper to rollback to SATA 1.5Go on them, you can only do it by flashing the HD's bios, however we don't need to do it as I wrote just before, the SiL5744 supports SATA 3Go natively.
The enclosure works pretty well with USB, but *not* in eSATA : the E6500 freezes/hangs just after the POST step (a potential driver issue with the installed vista 64bits is not the reason then). As soon has I disconnect the eSATA cable, the system recovers and continues as normal.
What I've tried/done so far :
Both E6500's BIOS SATA mode AHCI and IRRT mode were tested,
Intel Matrix driver and software was updated to the latest 8.7.0.1007 version (AHCI and IRRT),
The SiL5744 chip was upgraded to its latest firmware as well (in case of...)
In order to verify the esata cable, the HDs and the enclosure itself, I succeed to :
- Use the enclosure's RAID1 feature when using the USB connection, I could partition,format, and read/write on the logical volume
- directly connect *one* HD (Samsung F1 1To) to the E6500's esata port -(I have a sata2esata cable), Vista installed it and I was able to use it as normal, even the hotswap feature seemed to work fine (I unkindly removed it). I could so test both HD individually this way... On the enclosure hardware side, everything looks fine then.
An IMPORTANT thing : The E6500's ICH8/9-M sata host controller seems to support the Port Multiplier feature *ONLY* on sata port 0 -as a bubble message from the Intel Matrix soft sometimes shows up-, but this is exactly where the internal HD is plugged on the motherboard I found nowhere you can change the internal sata port ID (switch,bios,ect...). I think this is the key of the problem that seems to be a dumb port conflict, because the esata port is in fact the port sata 4 (the DVDRW drive is sata 1, dock's esata is 5 for instance). If somebody knows how to swap the sata port ID, I think I won't be toasted !
View 10 Replies
View Related
Apr 25, 2013
I have a dell vostro 3350. On windows 7 the sd card and usb 2/esata port work as expected.
On windows 8 they dont. If i install the latest drivers, they work until i reboot the laptop after which they are back to not working.
Is this laptop just not Win8 compatible?
View 1 Replies
View Related
Jun 11, 2009
In particular pay attention to the port on the bottom. This is an "eSATA" port, correct? Now for the crazy question of mine: Is this eSATA port compatible with a male usb connector? I'm pretty sure it isn't, but would like to confirm before I try and destroy something
View 10 Replies
View Related
Feb 3, 2009
Is it possible to connect more than one eSATA device to the external eSATA port?
<wishes that Dell had a user guide for their flagship product>
View 9 Replies
View Related
Apr 26, 2009
Dell Support said this feature is not supported by them however its there feature (What) anyways can some one tell me that has it working on a XPS 1640 how it is set in the BIOS and what else I need to try to get it to work.....
View 10 Replies
View Related
Feb 20, 2009
I pugged a drive into mine for the first time last night (after I figured out that you have to plug in both the eSata and the USB cable for power.)
View 7 Replies
View Related
Oct 3, 2009
I have a Dell M6400 running Windows 7 64-bit.
I also have an external My Book 500 GB with triple connectivity (Firewire, USB and eSATA).
When I connect this external HD with the eSATA cable on my M6400 while running XP 32-bit it works perfectly.
Attempting to do the same thing while running windows 7 64-bit will typically result in file transfer hanging somewhere in the middle (this also hang windows explorer). I then have to disconnect the eSATA cable to resume windows operation.
The USB mode works fine, but the Firewire seem to have to same issue than the eSATA.
I am wondering if anybody else is having similar issue and / or anybody has any idea(s) as to how to fix this.
I can use the USB, but I frequently have to transfer virtual machine back and forth so I could definitively benefit from the eSATA improve transfer rate.
I run the HD Controller in AHCI mode
----------
Dell M6400
Intel Core 2 Quad - 2530
4 GB Memory
2 HD (1 Patriot TorqX 128 GB and one Seagate Momentus 320GB)
BIOS: A07
View 10 Replies
View Related
Apr 30, 2010
Has anyone successfully used the esata port on their 1557.
I have an esata/usb backup external drive and can not get the esata port to work.
View 10 Replies
View Related
Jan 15, 2010
USB 2.0 is slow for a back up drive and moving data.
My Studio 17 has a dedicated eSata port which moves data at 3.0GB/sec. Now I would like an SSD drive, with an eSata enclosure. So I can rapidly hookup, back up and go.
Any ideas of what I need or how to go about this.?
View 8 Replies
View Related
Sep 2, 2009
I have recieved an external hard drive in the post today along with a cable to connect.
I connected the cable, turned hard drive on and nothing is happening. The hard drive connects via usb fine but that will be much slower to backup 500GB worth of data. Does anyone know if I need to do anything special to get it to work with esata or should it work straight away?
Not sure if the cable is esata 1 or 2 but it should work with either shouldnt it?
View 10 Replies
View Related
Jan 2, 2009
Acer 6930G's USB/eSATA Port.
Is this port actually able to be used as a USB without any problems(such as for a USB mouse)? Now for the stupid part of the question, once its used for a USB device will I have any trouble using it for an eSATA device later on? Basically wanted to make sure using it as one doesn't lock it into being one specific type of port permanently.
View 10 Replies
View Related
Apr 16, 2010
I've had my eye on the Sony Vaio VPCZ11 however, I would like to add an external hard drive for data storage, is the USB port the only way of hooking up an external hard drive? How come a high end notebook like this doesn't have a eSATA port?
View 10 Replies
View Related
May 11, 2009
DV 2400 owner here with P/N: GD712AV.
It comes with nVidia 7200 Go video card. Theoritically, nVidia video card could come with HDMI, but not always the case. So..how do I know if mine has one? I am actually looking for eSata port since I want to purchase an external HD for backup purpose.
View 9 Replies
View Related
Dec 8, 2009
I have an SXPS 1340 running Windows 7 Ultimate. I have tried to connect a Western Digital My Book Home external HD through the esata port but i can't get the computer to recognise it. Has anyone else successfully connected this model HD to the 1340 through esata? To those of you who have successfully connected a different external HD through the esata port what brand and model of external HD are you using?
View 10 Replies
View Related
Feb 9, 2009
After some issues i had with my GPU, Dell agreed to replace both my Heatsink and Motherboard, and i wanted to ask those who have had replacements in the past; has anything changed since july 2008? (when i bought my m1530)
have they improved the heatsink, or even changed it? ( i got the aluminum one, crappy piece of engineering right there )
and im sure the GPU issues are still present, but do they run cooler now ?
im asking this because in July the "defective Nvidia GPUs" were still in the dark, and the news about them was a mere rumor...
View 10 Replies
View Related
May 5, 2010
I just got done swapping the motherboard of a totaly dead D630 laptop, and to my amazement, the new motherboard dell sent me has a bad dock port!
I double checked to make sure I connected everything up right.
Has anyone else seen this? It's very fustrating. I have seen this before with a couple D620 motherboards
View 4 Replies
View Related
Apr 22, 2010
I am getting my 1640's motherboard and lcd screen replaced tommorw (dell are taking laptop into the centre). I have the 512mb Ati card, I understand the new motherboard has a 1gb card.
What are the chances I will get the new motherboard and hence the new card? Or will they still have the old motherboard replacements?
View 5 Replies
View Related
Mar 10, 2010
After a completely useless representative walked me in circles, then called me back once we got disconnected and left a 3 second message full of background noise I decided to go ahead and try out another representative.
This one was more useful, I told him about how the computer was underclocking when I was playing games and was running hot in general, and he suggested that we replace the motherboard, heatsink, and fan assemblies.
I had read about a power adapter possible being the issue but that wasn't offered so hopefully this first major surgery allows me to play games again
View 5 Replies
View Related
Sep 24, 2009
Well, my Nvidia 8400 died for second time and I called Dell to replace it. After asking for a sustainable solution and to ensure me that I won't have the same issue once more, they said that they will install me a new motherboard revision which reduces the possibilities of having my GPU dead.
Thus, they replaced the motherboard. I didn't format my system but kept my Windows Vista Ultimate x64 installation.
After using the system for a couple of hours I realized that the system was under-performing. Then I checked with CPU z utility and found out that the CPU clock was stuck @1,6GHz (although my power scheme was high performance). My processor is the T7500. The system was overheated and the clock speed was reduced (I guess). The thing was that I could almost do nothing, not even surf on the internet. This makes my laptop unable to deal with applications that need lots of CPU power.
Does anybody else face the same problem? Is there something I could do to return to the old situation? Should I contact Dell and complain? It is a huge problem cause half of my applications cannot be used any more!! After a few minutes of use the laptop stops performing normally!
Could it be that if I format my HD and make a fresh install the problem will be resolved? (I repeat that I didn't format my system after the MB replacement).
View 10 Replies
View Related
Sep 24, 2008
So My M1330 was part of the defective batches of Nvidia Video card. A dell tech guy came and replace the motherboard and also a defective battery. I assume that the hard drive would work the same and I assumed I didn't need to format. My current hard drive was just taking forever to boot up, and was just so slow. I figure i needed to reformat.
I used a new 320GB hard drive i was planning to replace the current drive with. Now that its fully formatted. It's still unbelievable slow. I though the speed step might not be working current but i used wcpuid to test the current speed and it was at full speed. Though the system doesn't seem hot at all. I just cant figure out why its so slow. bios is currently at A12 which is the lastest
View 10 Replies
View Related
May 26, 2010
My 6920G went down a few days ago, I sent it to local computer store to have it diagnosed. It turned out that they say it is a mobo issue and said that it would cost aroun 400 to get a new mobo + labour fee.
I don't have any warranty on theis laptop, and the 1 year warranty by the manufacturer has expired. I am just wondering if I can order the mobo fron Acer and maybe replace it on my own.... I don't know which would be better, to have the guys at the store do it for me or phone Acer....
View 10 Replies
View Related
Sep 9, 2009
to start off I updated my vid drivers to the most recent nvidia driver and it has been downhill from that point! When i boot up it shows bars on the screen and will not load windows so i shutdown and load using safe mode which starts right up but still has red artifacts on the screen, i then uninstall the nvidia driver and reboot windows now it loads up properly still has the red artifacts though. So now it is using a standard vga driver then i install a different nvidia driver and get the same problems
I fear i may need a new mboard, would i be able to fit a better mboard/gpu in this chassis if it turns out my gpu is dead? think this may fall under a recall or something?
View 10 Replies
View Related
Dec 1, 2012
I just replaced the motherboard in a Dell Inspiron 1440. The last step in the Dell Service Manual is to enter the correct Service Tag within BIOS. When I started it up and hit F2 and the section with the service tag could not be changed. Is there another way of changing the service tag to the correct one.
View 8 Replies
View Related
Oct 31, 2009
I have a 1 year and 10 month old Acer Aspire 9300 laptop and the motherboard recently bit the dust. My retailer in Gananoque Ontario could not find a replacement. I called Acer which took forever to get to someplace where I could leave a message. I received no reply. After you've called once it's impossible to call again. I guess their answering machine recognizes my phone number and then asks questions that makes it impossible to get through. I sent a detailed explanation of my problem by email 3 times asking a few simple questions, the most important being 1) where can I send the laptop to be repaired? 2) do you sell replacement motherboards and if so how can I buy one? Am I asking too much or getting too technical for them? I've been trying for several weeks now to contact Acer to no avail. What kind of an idiot company is this? A techie put me onto a company called Grand Tech in Richmond Hill Ontario that can replace the motherboard on an exchange basis but the replacement will likely be a repaired one.
Someone told me that the problem I have with the motherboard is common and it is because the solder used at least when mine was made was of poor quality. I hope that problem has been resolved. I'm afraid a repaired replacement my have the same problem. Some people just say to trash it and get a new on which I did. I bought a Dell Inspiron 17 which is supposed to arrive on Nov 11. I would however like to repair the Acer if it can be done cheaply and use it to replace my 8 year old PC in the rec room.
View 10 Replies
View Related
Sep 10, 2009
My friend has a dv9000 laptop, and gpu on motherboard is dead, so he has to replace whole motherboard. I was looking through ebay and i found one silly thing, i can see that some motherboards are used for DV6000 series and also for dv9000. For instance 441534-001 motherboard can be replaced and used on bought laptops. So my question is are all motherboards replacable or just few of them as one mentioned above? We were thinking of buying one with intel cpu, cause now he has AMD.
View 4 Replies
View Related
Mar 3, 2009
Where can I purchase replacement parts for the dv5t motherboard without spending an arm or a leg. I spilled coffee on the and now it's pretty much toast. It won't even start up.
View 10 Replies
View Related
Apr 20, 2014
After upgrade to 8.1 HDMI port didn't work. Followed instructions to correct BIOS and graphice driver; HDMI works - however Silverlight no longer working with DMS.
Get error 6036 in Silverlight which is Graphics device's driver certificate is invalid
Have checked graphics driver and is all up to date
Machine is HP Pavilion 11 x2
Graphics driver version 10.18.10.3366
View 5 Replies
View Related
Oct 21, 2014
After replacing the fan, I have a power up issue with the laptop. Basically, the laptop will only power on with the power cable disconnected at the motherboard. It was by mistake that after the fan was replaced and everything was put back together, that I noticed that the battery was not charging.
I then reopened the machine and reconnected the power cable to the motherboard and nothing - no power.
When plugging in the power source with the battery in place, the LED adjacent to the power socket lights up WHITE then stays ORANGE and will not power up. No other lights, no fan noise, nothing.
If I remove the battery, the LED adjacent to the power socket lights up WHITE and stays white however will not power up either. Same agin, no other LEDs, not fan noise, nothing.
I have now opened the machine back up and disconnected the power from the motherboard. Put it all back together and the laptop powers up as normal with the battery and it works fine. (Well until the battery runs out anyway).
View 3 Replies
View Related
Apr 13, 2013
I found one of my laptop usb port is not working. The left usb port is not working and the right one is working. Don't know which port represent which version (2.0/3.0). I found universal serial bus driver is not installed. I can not find the driver so request you to provide me the link. If the driver is R309557, I already downloaded it. My bios version is A05.
View 1 Replies
View Related
