Acer :: Aspire One Touchpad Use With Keyboard
Jul 22, 2009
My Acer Aspire One, which I love, does one thing that drives me NUTS! The touchpad, mainly noticed in games (FPS are the most detectable), doesn't respond while pressing keys... IE, I press "W" to run forward, and the touchpad doesn't work simultaniously... I can run, or look around, but not both at the same time... why is that? No other touchpad in a laptop I've ever used had the limitaion? And, when using an external mouse, the mouse works great, meaning I can move around pressing keys on the keyboard all while looking around. It just gets annoying having to stop, look around, then move, stop, look around, move, etc.
Is this a driver problem or a hardware problem? Even the EEE Pc that I use to have didn't do this, so why the new Acer? Curious, and no idea how to fix it.... Maybe it's even a setting somewhere I'm unaware of...
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Sep 28, 2009
I have an Acer Aspire 5630 and since 2 weeks i'm having problems with the touchpad and the keyboard. I tried reinstalling Windows Vista which didn't work. Then i tried windows 7 and it also has the same problem( also tried new drivers etc) . With an extern keyboard and mouse it is able to use te laptop.
fn+ f7 doenst work. (because de keyboard doenst work )
The strange part is that when i acces the bios, de keyboard works.
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Jun 23, 2008
My touchpad and keyboard quit working all of a sudden. I tried to reboot and I can't select the safe mode choice cause the arrow keys on the keyboard don't work. Some people suggested that I remove the battery and reboot, and again nothing.
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Jun 16, 2008
My laptop was freezing on boot up at the account selection, the cursor would not move or the keyboard operate.
I did a factory restore with the Acer discs and I am left with the same problem. If I access the Bios then the keyboard and touchpad work. The minute |I get to the Windows logon screen they are both dead again, no movement whatsoever.
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Dec 29, 2009
While I was hoping to use this for games, I have not been able to as the keyboard and touchpad cannot be used at the same time.
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Feb 24, 2009
I currently have an AA1 and am curious to those who tried typing on both the HP Mini and the AA1 keyboards and noticed a difference. I believe the HP's keyboard is 92% and the AA1's is 89% I believe. It feels "okay" to type on, obviously not the best due to its size compared to a normal keyboard, but am wondering if the HP's is worth the price jump (paid 300 for mine).
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Jan 5, 2008
I've got an acer aspire 5672 and I can't get passed my login screen anymore. The keyboard and touchpad do not respond.
I tried in safe mode and there they do.
There was one time where they did respond but then they stopped right after loggin in.
The system seems to keep running though, as the cursor blinks etc, it's just that I cannot do anything.
As it does work in safe mode, it must be a software thing, no?
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Nov 19, 2008
I have an ACER Aspire 5670. Recently i installed windows vista business.
From the day i installed vista my battery appears to be broken.
Ok let's say battery cells were destroyed (Fedora installed on the same system report that battery may be dammaged)-So it may be destroyed in a couple of hours.
The second weird thing is that it persists not to recognize one device. In the device manager it has a hardware ID: ACPISMCB000
Third weird story. Today my notebook prompted that there was SP1 update available. I installed it (in 3 phases - 2together at shutdown and 1 after restart)
After SP update my keyboard stopped working - same thing with touchpad. I uninstalled SP1, uninstalled synaptics driver and re-installed it - same thing.
In a forum somewhere i read that battery causes these problems. I took battery off and now i am writing this message from my notebook's keybord ... touchpad still dead...
both keyboard and touchpad work perfectly in Fedora 9 and that usb mouse/keyboard work perfect too in Vista.
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Jun 2, 2008
Basic issue is that all of a sudden the touchpad has stopped working and that little icon that was in the systray has dissapeared. it was working fine a few weeks ago. i currently am using a USB mouse, but i need the touchpad at uni as the desk space is very limited. its a shame this issue has came up now a day before a MAJOR assesment is due, and i cant finnish it because i cant use the mouse at uni.
Anyways, so i have tried the FN+F7 thing, doesnt work. Tried Re installing and rebooting the drivers, still doesnt work. tried a system restore to when it was working. still doesnt work i have basically tried EVERYTHING mentioned on various forums and on google. nothing seems to work. the drivers appear to be installed but wont work for some reason. i will attach photos to the main options so you can see how it appears to me.
there are no bios otpions i looked for those. seriously its so weird, nothing works and its very frustrating! in the past few weeks i have installed adobe illustrator CS3, dont know if that could be the reason for it not working, but i dont think so. I have windows XP SP2. when i try installing the original drivers off a backup cd my dad made, it just installs and does nothing. i downloaded the newest drivers from the website and still the same thing. the program does appear in the program files, and the control panel/add remove, but just doesnt seem to run!
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Feb 20, 2015
I really want a middle click and just more options in general but there seems to be no way. i called up tech support and the guy told me i have a generic mousepad and there was no on other mouse options besides the basic ones in mouse properties.
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Nov 16, 2014
Early morning, i get up and go to my laptop for work emails and facebook, START ERROR.
After a shower and breakfast, it starts then TOUCHPAD ERROR.
Bring it to office and get there 9:00 a.m, run TOUCHPAD then good but WIRELESS LAN ERROR.
Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.
After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.
Half an hour later, it come back to windows very well but FAN is still sleeping.
Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.
Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
After lunch, i resume my works. My laptop is also again to above ERRORS.Then go back to my home at 6:00 p.m.
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Jul 28, 2009
i have an acer aspire 5335 and the touch pad aint working i have not installed anything new or used a mouse or anything i have even restored back to factory settings and i cant seem to install the drivers i have downloaded them from acer offical site but they aint working. i cant even open the synapsis to even do any test or anything and i have tried the fn+f7 and that is not doing anything.
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Nov 19, 2008
My touchpad broke days after I got the laptop, I go to Acers site for drivers and then when I download them I get told they have errors. I cant click or scroll with the buttins either, it is utterly useless and I am having to use a terrible USB ball mouse.
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Feb 10, 2015
With this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
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Oct 23, 2014
Touchpad not working after windows 8.1 update on acer E1-510 ....
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Feb 24, 2015
2 days ago I bought a acer notebook. The touchpad is working but not the gestures. If i go to the "mouse settings", there are no specific settings for my touchpad. Just the normal mouse settings like pointer speed. I already downloaded the 2 driver which are on the acer support site: TouchPad_Synaptics_18.1.2.1_W81x64_A and TouchPad_ELANTECH_13.6.1.1_W81x64_A. I have installed boot of them sucesfully (there was the green pick).
Also for ur info there are no warning signes for unknown devices in the device manager.
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Oct 24, 2014
I am unable to find a way to disable tap to click on touchpad for Aspire v3-572. I don't see a tab for changing this setting in Mouse settings from Control Panel or anywhere else. I tried reinstalling the Synaptics driver from Acer Recovery Management but still no luck. This is not acceptable. Am I the only one having this problem?
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Feb 11, 2015
How to get my Acer Aspire E15 laptop (E5-571P-55TL) touchpad working again? It worked when I began using it in January and now does not, and I have been checking the FAQs and spent hours also looking for and downloading user guide info which did not work (maybe I did not EXTRACT it correctly). The little mousepad or touchpad below the physical keyboard.
I use Google Chrome, not Internet Explorer, by the way, and not the Microsoft Account login stuff, which is messing me up too, as first I had to create a password to login to my laptop,then apparently it wants me to create and use another password and login email, which apparently I did once after some problems with it,and now I cannot get it to let me login OR send me a forgotten password for Microsoft Account. It wants to call me at a number whose last 2 digits displayed are not mine!
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Jul 25, 2013
I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
So I performed these steps:
-Changed the pointer speed to the fastest (I didn't like the slow pointer speed). The pointer was still pretty slow.
-Decided to change the TouchPad specific drivers. I go to the ELAN tab under mouse settings. I look and see that the "Options" button is greyed out. I also noticed that it said "Standard PS/2 Mouse"I decide to find the software to change the settings and located it in C:Program FilesElantech. I open ETDAniConf.exe and decide to do a test. I uncheck the right click and left click, and some other scroll settings. No avail.
-Then I decide to uninstall and install the drivers. Did that. Nothing changed. Changing the tapping, button, scrolling options does nothing. The mouse settings still shows it as "Standard PS/2 Mouse" even though the tab says ELAN.
-I decide to take a big step and just reinstall Windows 8 altogether using Acer Recovery. Reinstalled it, still facing the same issue. Still recognized as "Standard PS/2" mouse.
-I try another way to attempt to fix the issue. I try to find the most up to date similar driver. I located on that was much newer (2013 version rather than 08.2012). Installed it, restarted computer. Still no avail. Still recognized as "Standard PS/2 Mouse".I decided to go the last route before posting the issue here. I downloaded a copy of Windows 8 Pro from Microsoft website and transferred the ISO into the bootable flash drive. I split the hard drive into a clean partition (60GB) and installed fresh Windows 8 Pro on it, without all the Acer Drivers. Of couse I was missing the network drivers so I had to go on my Desktop to download the drivers online.
- I decide to first go and download the TouchPad drivers. Downloaded them, copied on a Flash Drive, ran them on the Acer laptop. Restarted computer. Still facing the issue.
I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.
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Jan 12, 2015
My laptop is just 4 months old bt I am already having the problem in my touchpad. It is not working. I had Windows 7 on my laptop. The touchpad was working very well and smoothly but suddenly one day, it stopped working. I thought it happened because I was using Windows 7 so I installed Windows 8.1 hoping that everything would be okay but even during the Windows installation, I had to use keyboard commands. The touchpad didn't work at all. It is not working even after the Window has been completely installed. For an alternative, I am using an USB mouse. And, do not suggest me Fn + F7 because I am not that dumb to not to know that simple trick. My keypad is not working at all!
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Oct 7, 2014
I bought a new Acer Aspire E5-521-65BL and I'm having problems using the touchpad. It is switched on, but it isn't working very well. When I look in the device manager, I see HID-mouse twice, but I can't see a touchpad installed. I tried to download and install the synatics driver from the acer website, but I only get a message that the driver is up to date.
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Feb 27, 2015
I rarely use the laptop's touch pad and use a wireless USB mouse. I forgot my mouse and the touch pad wouldn't work when I started up laptop. Borrowed someone's wired USB mouse and it worked, so I ran to Walmart and picked up a $7 wired mouse.
Control Panel > Programs and Features > Elan > Unistall > Reboot = Touch pad now working.
But apparently the Elan didn't reinstall as I don't see it anymore in the Programs and Features list. I thought about downloading and installing the Elan drivers, but I don't want to "fix" something that isn't broken right now.
/edited to say *wireless* USB mouse
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Sep 22, 2014
I have a brand new Aspire V3-371-596F. Since the first boot, I have been having problems with the touchpad freezing randomly. The two finger sroll is reversed and I cannot access any settings to change the direction, either. I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad.
When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. It says the manufacturer is Microsoft, and not Synaptics. When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver?
I should also mention that a Synaptics HID Device does show up under Device Manager -> Human Interface Devices. However, windows does not seem to recognize that this device is the mouse.
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Apr 21, 2009
I have an Acer notebook, Aspire 5735Z. Each time I turn on my computer I have to disable the touch pad using Fn plus F7. This disable function is not permanent though. Is there a way to disable the touch pad permanently?
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Jul 9, 2008
Does anyone know how to change to sensitivity of the touchpad. It is so sensitive that one minute I am typing and the next I am somewhere else on the page. It is totally driving me nuts. There has to be a way to change it, or is there a way to simply turn it off and I will use a USB mouse.
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Feb 11, 2009
I have an Acer Aspire 5610-4179 laptop which was recently shipped back to me from the factory. I had been experiencing several problems, all of which were detailed and only some of which were fixed. I love having it back so much, though, that I am reluctant to send it away again. Some of the problems I am running into deal with the Orbicam camera and the touchpad. I have tried updating the drivers for these, but that doesn't seem to solve the problem. The camera still says that it is not plugged into a working USB port even though it's an internal camera; the touchpad works for moving the mouse, but tapping on the touchpad does not act as a mouse-click anymore. In addition, the volume and DVD control buttons on the right side of the keyboard no longer work.
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Sep 2, 2014
I have a Acer E5-511P-C98M and the touchpad stopped working. I have seen looking through other comments about this product that going into ELAN might fix the problem. Well if that fixes the problem I can't find it under Program Files. And i have also read it might be due to some Microsoft download....
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Jan 16, 2015
I recently reinstalled windows 8.1 on my laptop as I had cloning problems with my new ssd (crucial mx100), reinstalling windows apparently solved the problem. I had problems with my display (brightness could not be adjusted) that was solved by installing intel's latest drivers using their app as device manager showed that it had the latest drivers. i only have one issue right now, the touch pad lost its multi-touch features and windows 8.1 gestures, is there anyway to fix this? I know it is probably a driver's problem....
My laptop is acer V3-772G-747A8G75MAKK.
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Mar 9, 2015
On my Aspire M5 my pointer disappeared and touchpad is non-responsive. How do I get them back for use?
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Feb 11, 2015
It's a Windows 8 precision touchpad, but I cant find how set the scrollspeed. It scrolls to slow for my taste...
Laptopmodel is Aspire ES1-512. Windows 8.1
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