Acer Aspire 5552g :: Black Screen / Failure To Boot?
Jan 22, 2015
I've now spent many hours of research and troubleshooting to try to fix this issue, both via external sites through google search and here on Acer site.
It is the same issue reported many times: Acer 5552g laptop powers on, but does not boot up -I get blank / black screen, fan sound briefly, then idle, and that's the end of. Also, when I do manage to get it going (booting), it seems a totally random event...
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Dec 5, 2014
I had exactly the same problem with my Acer Aspire 5552G with win7, I tried all things that was online e.g. New battery, Flashing bios, Fn + esc without battery when trying to start the computer and so on.
It started now and then and worked perfect but when I shut it down again it could take me up to 50 tries to get it started.
The problem was issues with the boot sector on the hard drive!
Finally I made an Win7 repair disc and started from.
I also checked for errors on the hard drive and it repaired some sectors before starting windows.
After that it works like when it was new. The computer was bought January 2011.
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Jul 27, 2009
I have an Aspire 8920G laptop.
I have Windows Vista Home Premium preinstalled (with no installation nor recovery disks delivered).
I accidently hit the arcade button on the cinedash panel, instead of the power button. The computer started directly up into arcade deluxe, after a short install. Nice feature
I thought, and choose to exit arcade through the exit feature. Then I noticed that the computer prepared to hibernate, but instead it shut off after it finished.
After turning the computer on, a small complaint about improper closing the computer popped up, and I choose to start windows normally. Now the boot loader ran, and when I expected the logon screen, instead I met a black screen with a working mouse cursor. I eventually had to force power down, since crtl alt delete didn't work.
Since then, all boot options, safe mode etc leads to the same black screen.
Vista looks like it's going to boot normally then goes to a black screen with a working mouse pointer. The hard disk light just pulses every couple seconds.
I tried extracting the battery but it doesn't work.
I tried to alt+f10 - Vista Recovery page, so it gives me menu called "Edit Boot Options". There is the path to winload.exe and this:
"Partition: 2
Hard Disk: b8f0ffa4
[ /NOEXECUTE=OPTIN
]"
That's all what I have when I press ALT + F10.
I could type "Enter" = nothing happened
"Esc" = shutdown the system
"F8" = go to recovery page.
Hit f8:
Goes to a "Vista system recovery" or something like that, i'm not quite sure what its name was. Anyway it had about 6 options, including "Get windows to check for and correct the faults on your disk" in a little bit more high tech talk. And "Restore to a earlier point". Since the "Checking and correct faults" said it was recommended, i thought i'd go for that.
It ran its tool, told me to click the restart button. Runs it again, tells me to restart again.
And now it enters its final state - Its virtually dead :|. If i turn it on, it will go to the black screen, that talks about an improper shutdown, with the options for Safe Mode, Safe mode with networking.. etc. Any of these 4 options all result in the same black screen displaying only the mouse cursor.
I was not trying to install or upgrade nothing, was not trying to change form vista to xp or so.
I have not deleted any hidden partition (as far as I know...)
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Dec 25, 2014
I normally powered off my laptop , and then when i try power on again , just a blank screen.Power light is on , no wireless light nor hdd light.I seperated all parts and renewed thermal pastes, tried to short cmos battery , tried without hdd , rams nothing on site worked..At first i wasnt able to flash bios from usb but when i tried flashing it while hdmi cable is in it worked , usb shown activity for 2minThen it powered off and on itself , but still no screen.What would i try else , cmos battery is not replaceable on this model , should i go see repairer to replace this battery?
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Feb 13, 2015
When powering up I get the Acer screen for about 10 sec and then black screen. Immediately before this there was a Windows update for the graphics card, if I remember correctly. I have tried hard power down 3 times but on the 4th time I do not get the message "preparing for automatic repair". I am unable to get into Safe Mode.
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Nov 22, 2014
I have an Acer 7535-5020 that will not boot up. A few times prior to this happening it said that Windows was not shut down properly - this was right after a batch of Windows updates was installed.Now, it will not start at all. I have tried pressing every F button in hopes of it catching the Bios - we had noticed a few times that it was not set to start from the hard drive and changed it but for some reason it was not holding the changes, we think.I have googled and found that many Acer's (different models) seem to run into this problem and for many, it seems that something called flashing the Bios takes care of the issue. I would like to know which Aspire 7535 model BIOS I need to use as well. I think there are 2 different models listed.
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Sep 5, 2014
My Acer Aspire One 10.1 notebook wont boot. All I get is a black screen with microsoft corporation written under neith a rectangle, where a green bar sliding from left to right should appear, but doesn't. What do I need to do?
I have reinstalled win7 on my c drive using another computer. The hard drive booted on that computer. Which leads me to believe some thing is missing.
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Sep 5, 2014
I have a little problem with my Acer E1-570.Yesterday I turned it completely off for the first time (I have been using sleep mode before), and when I tried to turn it on again, nothing happens.Power led is on, and HDD led flashes once, but after that it does nothing.I can hear fan spinning for few seconds but after that it's complete silence inside the computer.
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Mar 11, 2015
should be receiving new key board soon.
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Jan 19, 2015
Laptop still under warranty. I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
For whatever reason, I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? If it matters, I re-installed Windows 7 64-bit.
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Jan 19, 2015
Laptop still under warranty.
I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? I re-installed Windows 7 64-bit.
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Jun 19, 2013
HP Mini 210-1000 ... Actually it's HP Mini 210-1060EV PC
From product specifications: Display: 25.6 cm (10.1") Diagonal WSVGA LED HP BrightView Infinity Widescreen Display BID (1024 x 600)
Battery has been dead a long time. My display drivers and BIOS have recently been updated from HP website. After a power failure and a restart, the display looks weird. It was shifted about an inch downwards with a black border at the top, over which the mouse will not go, and the taskbar is not visible as is off the bottom of the screen.
When I go to Screen Resolution from Windows by right clicking on desktop resolution is set as 1024x768, when I click on Advanced Settings, Monitor tab, Monitor is set as Generic Non-PnP Monitor (1024x768 60Hz). When I change to 1024x600 it looks blurry and stretched vertically, but the screen is still shifted downwards with black border on top.
When I enter Intel Graphics Settings I can do the same changes as in the Windows dialog box (640x480, 800x600,1024x600,1024x768).
In the Aspect Ratio Options when I select Fullscreen (No-Border) the Black border is fixed but the screen still appears streched vertically but the screen is cut off at the bottom with no Taskbar visible. Re-installed graphics driver as well as a few Monitor Type Drivers from windows, nothing changes. When I turn the notebook on, the HP Quickweb screen also appears as a 1024x600 stretched vertically with no black border at top but going off the display at the bottom.
It appears that Windows and Hp Quickweb see the display as 1024x768 60Hz after the power failure. Before that, I had installed some Windows Updates but nothing related to Display drivers. I only had a System Restore point from earlier that day (very low free hard drive space?) but that didnt do anything.
Guessing it's a registry/driver problem since no pixels are bad and the black border on top is fixed in Aspect Ratio Options when I select Fullscreen (No-Border).
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Nov 15, 2012
I have a Compaq Presario CQ61 Product: VM9496Q2X Model: CQ61-319WM, that has a black screen when I power up. The wifi button stays red and the caps lock flashes twice. I believe this indicates a BIOS corruption failure. I have tried resetting by unplugging and removing the battery, and holding the power button for 30 seconds. I have tried the f8 key and the esc repeatedly at power up. I have also tried pressing the windows and B key along with the power key but nothing worked.
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Dec 20, 2014
how can i fix acer aspire V5-572? it turns to blackscreen/blank screen after i've downloaded an application? i turn it off but when i tun it goes still the same..
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Jun 8, 2009
My problem is that when i start up my Laptop (its about a week old) i just get a black screen and nothing else. The only way of solving this problem is to take out the power lead and the battery and start it up again. I dont want to have to do this everytime i start up my laptop.
This first happened after my laptop crashed (Frozen screen bussing through speakers) there was a lot running at the time, virus updates, windows updates etc.
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Dec 10, 2009
just got my replacment 1810tz. last book had some trouble with the keyboard. now the brand new just wont boot up. has some fan blowing and once harddisc access and then nothing. i already tried Fn + F5/F6 keys, no result. also attached via hdmi to monitor - but not any flickering. even let it lay there for some hours wiithout batterypack attached. no result.
how to remove the bios battery, maybe this could solve it...?
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Nov 3, 2014
I've been experiencing a few issues recently with my Acer Aspire V5 so I did a return to factory settings (Full wipe).
I've come home today and the screen keeps on going black even though the computer isn't asleep. I move the mouse, and I see the desktop again, but then after less than a second, it goes black again.
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Oct 6, 2014
My aspire s3 screen suddenly goes black. When I connect it to HDMI I can see the display on the HDMI device. When I disconnect HDMI the screen display comes back but again goes black after some time. It is a hardware problem or some settings to be done. This display problem happens when I restart or power on the note book.
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Oct 30, 2014
My acer aspire v5 is on black screen. This happened when i forced it to shutdown while a disk check up is on progress, coz it stuck up for about an hour it didn't even move an inch. my function keys are not working.
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Nov 11, 2014
I've been experiencing a few issues recently with my Acer Aspire V5 so I did a return to factory settings (Full wipe).
I've come home today and the screen keeps on going black even though the computer isn't asleep. I move the mouse, and I see the desktop again, but then after less than a second, it goes black again.
There is no screen saver applied. This is probably user error, but how do I resolve without having to take it to the repair shop.
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Oct 19, 2008
I have a Acer Aspire 6920 with Vista and my screen goes black after i log in I can get to Task manager to open programs and internet sites.
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Feb 14, 2015
After logging in I get stuck in a black screen with cursor. Have tried shift or control with f8 and f12 to get out of this with no success. Understand I may have to reinstall video driver or BIOS?
If I leave laptop on all day it is working by the time I get home from work.
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Sep 5, 2014
I know I have read several posts about this issue but Cntl+shift+Esc not solving issue. Notebook with black screen upon startup. I hear Windows 7 booting up but have a black screen. Was troubleshooting a monitor issue again when black screen happened.
Aspire 5552,Windows7 home premium..
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Jan 23, 2015
Purchased in 2009 with free upgrade to Win 8.1 Pro. Has been a great computer up to now. On power up, LED's and fan come on but screen is black. Can not see anything behind screen when shining a torch on it. Has worked twice since fault appeared, once on re-boot and once when pressing DEL key. Replaced battery on motherboard and tried combinations of the two RAM boards. Still not working. Have recovery disks, but they are for the old Vista software.
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Sep 2, 2014
I have a relatively new Aspire E1-522. Was in the middle of watching Netflix when it conked out. Now, when I turn the power on very little happens...the blue light comes on, the fan comes on and the screen backlight comes on...and then goes out...and then comes on again...etc.
Basically, turning it on doesn't even get to the Acer logo. Cannot get into the BIOS by any means. In my research this sounds exactly like the Aspire One black screen of death, although I haven't found references to it with respect to the E1.
I think the BIOS is fried. How to re-flash it on the E1-522? I cannot boot windows, so I can't use the self-extracting EXE. I need to be able to flash it from the bare bones hardware like the fix for the AA1 ....
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Jan 15, 2015
I have repaired a few laptop in my time so when a friend said his screen was black but he could read it with a flashlight I guessed right away it was an inverter problem.
I got a new inverter off of *bay, carefully removed the display bezel, swapped in the new inverter and powered it up. Successfully boots into Windows ! Shut it down, screwed the inverter down, put the bezel back on and now the display comes on for 1 second, just long enough to see that "Acer" splash screen, and then goes black. Yes you can still read the screen with a flashlight.
Checked the power in and out wires, they look good. Re-seated both connectors. unscrewed the inverter board from the display so that it is :floating". Nothing. Swapped in the old inverter and it acts the same ?
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Sep 29, 2014
I have an acer 7513 wsmi the screen went black no backlight. It worked using the blue video cable connected to a TV. I replaced with a new screen now have a backlight but no images etc. still works with TV though. I up put windows 7 on it so it has no acer drivers at all. I have tried alt 5 etc but no joy.
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Dec 29, 2014
I have an Acer Aspire One D250 of 2009 that does not work anymore .. Pressing the power button the computer turns on, the cpu fan starts then stops (as usual) but then nothing happen .. black screen, no error beep, hd stopped, no lights turned on ... I tried to remove ram, hd, battery .. nothing. I decides to change the motherboard and I found one identical new sealed. After installation..same problem !!
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Feb 9, 2015
When I turn on my Acer Aspire 4750, the screen just turns black, and I can't do anything but to Force it turn OFF?
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Feb 13, 2015
So my Acer Aspire e5 571 which ive been using for about 3 days just had a windows update. Now it starts up fine but I get a black screen once I log in. However some programs are still able to see and popup randomly. I also tried going into my bIOS but it asks for a password which I do not know.
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