Dell :: Dead Screen Or Dead Video Card
Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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Nov 16, 2009
My laptop hasn't worked for about a month now and I'm at the end of my rope!
I used it fine in the morning before I went to work, shut it down properly, but then couldn't get the screen or LCD panel above the keyboard to even light up, let alone work when I got home that night.
At first I thought it was just the screen, except that an external monitor doesn't work and the LCD panel is gone as well, which worries me.
When I did all the "function + power" tests the screen lit up but unfortunately instead of displaying the wavey colours I just got a sort of creamy white on it and the LCD panel still did nothing. The audio tests worked fine and scared the hell out of me .....
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Feb 25, 2008
Alright, as you can see in my sig, I am the "lucky" owner of a GeForce 7800. I bought my E1705 RIGHT before the Core Duo 2 and 7900 GS wave, but I haven't had any real problems (besides the annoying overheating of the 7800, never caused a crash, just low FPS sometimes during gaming).
Well I went to check my laptop this morning, and after the Windows loading screen (during the Welcome screen) it would glitch and get all scrambled, then jam up.
So I went into safe mode, un-installed all the video drivers, rebooted and it worked fine. Went and downloaded the newest drivers possible from the Official Dell site just to make sure I wasn't using faulty drivers.
But halfway through the install the screen would glitch and what not, I had to go back into safe mode and uninstall the drivers again and it worked fine.
This laptop has no warranty or anything, so if it truly is that the video card finally died I guess my only option is to buy a 7900 GS or GTX?
Just looking for some opinions (I'd hate to buy a card and find out it was some other problem with the laptop, even though I'm not a fan of this 7800 ) to make sure this truly is a video card problem, and to see if anyone knows where I might find a GS/GTX for decent prices.
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Aug 16, 2009
My XPS seems dying. The video card always shows some artifacts (as shown in the following screenshot).
i am not sure if it's the BGA soldering problem and if it can be fixed
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Apr 23, 2009
The situation:
-2 year old E1705 (no warranty)
-Bone stock except 4GB RAM upgrade & PA-15 power adapter
-Running 18KFanGUI
-Case has been opened numerous times and cleaned of dustbunnies
The problem:
-GS7900 crapped out in December. BSOD and color grid everywhere (looked like plaid)
-After reading here and elsewhere about the problem, figured it was a video card failure. Bought a refurbished 7900GTX from eBay and installed it (Feb/March). Works great ......
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Mar 4, 2008
The screen on my 1705 has recently become cranky... scrambled, alternating between being on/off, inevitably leading to a BlueSOD (with nv4_disp error message.) Managed to check/update video drivers, but computer is pretty much non-functioning now.
Only thing that I can think of is that video card overheated and fried. In hindsight, I realize that I had spent a couple hours watching 24 with the computer not a good surface to allow ventilation.
Any other opinions before a I spend a couple hundred bucks on a new card?
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Jan 20, 2009
I bought this hp dv9500t laptop in oct, 2007 and is now out of warranty.
I have updated Vista to SP1. Yesterday, I was playing a song in windows media player while the lid was kept closed. Suddenly, the song went into trrrrr like sound and the machine rebooted on its own. After having rebooted on its own, the display went into lowest bit depth (6 bit/600x480!), I had to manually change it to 32 bit / 1680x1050.
Then to my shock, I found, the video adapter was not Nvidia and it defaulted to default generic VGA driver in display properties.
Later I tried reinstalling the nvidia driver and even upgraded it to latest from laptopvideo2go site. But nothing solves the issue, it never identifies any nvidia display driver.
Looks like the display card got corrupted after upgrade to sp1.
What options do I have now? How much will it cost me to get the video card replaced, if it is determined that the card is corrupted? I am in India now, so I am clueless where I need to send this machine to get serviced?
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Feb 7, 2009
I'm getting the same thing -- artifacts during bootup, drivers won't initialize properly, safe mode works in VGA mode but there are patterns throughout.
I also went into Dell diagnostics and in the second diagnostic program (not the initial one that comes up, but the second one you actually interact with after exiting the first one) it will actually check the memory of the video card, contrary to what I've read around here ......
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Sep 13, 2008
I bought my XPS 1710 dell laptop about 2 yrs and some months ago at about ~$4, 150. About 3 weeks ago my GeForce go 7900 GTX died... I've never OC'd any device on my laptop and its been used in normal conditions..
Has anyone else had any problems with their GeForce go 7 series video cards?
did a clean install of Windows XP and this is what I get...
1. when my laptop boots up the bios screen comes up with a bunch of vertical lines...
2. when windows boots up there is a bunch of vertical lines...
3. simple vga mode works... no vertical lines...
4. when I try to install the drivers for the 7900 GTX I get a BSOD...
Warranty...
So far the video card has been backordered twice... when I get called again
and if its for the same reason I'm going to ask what the next course of action will be...
I doubt there are any remaing Geforce Go 7 series video cards...
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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May 4, 2009
Recently my Aspire 9113 started producing screen corruption during the boot process, looking something like an old version of space invaders, (text mode blocks) and then a hatched pattern in XP. It also would crash with a BSOD driver error related to the video driver. I removed the driver (FX Go7600 card) and at least the computer worked with the exception of the screen being slow to render.
I subsequently decided to investigate the BIOS and as a random act of faith decided to reset the BIOS to default settings. Since this, when the machine boots the screen is blank(black) during POST and XP boot up. I can still login to XP so I assume that everything else is OK.
As I removed the driver I don't think I can switch the display to an external LCD although if the card really is gone then I guess this wouldn't work.
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May 31, 2008
Well it looks like my dell 9300 finally bit the dust. It has been a great machine. Dell is going to replace it under complete care.
I do not know what I am going to get but I am hoping for a 1720 with the 8600 video card.
How does the 6800go compare to the 8400 or 8600?
I have searched here and google and can't seem to find any comparisions between these specific cards. I think mine is too old as all I could find were old links comparing them to older cards..
Should I be satisfied with the 8400 or should I fight for the 8600?
Dell warranty has been great. I have never had a problem and they fixed all issues promptly. I don't want to take advantage and fight for an 8600 if the 8400 performs as good or better than my current card.
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May 22, 2009
I was playing stalker a few days ago getting 50-70 FPS and now come today its so much lower at 20-30(not playable) and I tried CS:S, and COD4, and they all seen dramatic fall in FPS. I don't notice any artifacts but I just notice huge FPS hits. I also think my fan isn't running anymore but I am not sure. Does anyone one know what I should do now? Its out of warranty already.
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Oct 16, 2009
I was playing GRID on my Dell XPS M1710, and got a load of corruption and lines on the screen, and the laptop shut went into a kind of safe mode. It has never been overclocked, and dust has been cleaned recently.
Now, when I turn it on, I get artifacts and corruption even at the BIOS screen. I've tried reseating and reinstalling the drivers, but it hasn't worked. I'm going to call dell tomorrow, but as it's out of warranty,
I don't expect much help. There's no way I'm buying a new GPU, (they cost more than the laptop is worth), so I'm going to try and fix it. I'm going to use the oven fix as a last resort,
and would appreciate advice on anything else I can do to fix it, as well as any tips when performing the oven trick. If anyone is selling a 7900GTX/7950GTX for a decent price, you may have a buyer
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Feb 10, 2009
Was having an issue on bios A12 (I think it was) with the brightness (function keys were not adjusting it properly), so updated the bios to A15 and the latest intel drivers as advised. (have intel, not nvidia).
Now the screen on boot is either blank or with only blue lines.
Can hear it booting into windows so the system on the whole seems fine.
Have got it working successfully on an external monitor via the vga port. I have tried to reapply the A15 bios and reinstall the intel drivers but not changed anything. The display properties in windows shows the laptop monitor as stuck on 640x480 and low colours. screen is off on 640x480 and if upped to the only other option 800x600 gives blue lines.
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Nov 13, 2009
My SD card reader seems "dead" on my E6400 running Win7 32bit.
I've tried installing various Ricoh drivers, including the Ricoh R5C847 for Win vista/xp 32 bit. I can't find a driver for Win7 32 bit, at least not on the Dell driver-support pages .....
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Jan 28, 2010
My WLAN 802.11g connection died yesterday when I was at the university and even after uninstalling and updating the drivers it's not waking up.
I have a D-Link DWA-140 USB adapter which work quite well still with 802.11n (though there are some trouble to get a connection when first starting up the laptop) but the "g" part of the wireless card seems completely dead.
I have looked at the bottom of the laptop and got a clue where the WLAN card could be because of the symbols, but I need to know what card I should get to replace the faulty one? Because I have to replace it right?
My Hp laptop is:
HP Pavilion dv5-1264eo Entertainment Notebook PC (NG169EA)
Broadcom 802.11b/g WLAN
Product Specifications: LINK
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Jul 8, 2009
I think it was time for my 8600M GT to die as well... I restarted my 2007 MBP and no display came up on my monitor (connected to MBP). So, I restarted and tried again...no display. I proceeded with unplugging my monitor and restarting to see if anything came up on my MBP display; it remained black. I tried resetting PRAM three times and still, no display came up. I have lost my display before, but not after this many attempts on trying to "revive" it.
I guess I need to take it in to have the graphics card replaced as well as the Superdrive as it is spitting all CDs and DVDs out (mind you, they worked perfectly on another MBP). I have a password at the log-in screen. That shouldn't be a problem for the guys repairing my MBP, will it?
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Jun 12, 2009
I bought myself a Dell xps m1330 when I was in Japan last year and it's been rather troublesome. (I had to replace the hard drive.)
The built in monitor has recently died much to my disdain. I have a spare monitor lying in my room that would work. The thing is that when I start my laptop,
I can't get the display to transfer over to my old monitor. Is there a certain key combination I can press on startup to make the display go over? My nvidea control panel has the ability to choose a preferred monitor but I can't see to get to it..
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May 2, 2009
So I received a friend's XPS M1330. Who got it back from dell for motherboard replacement (gfx card problem).
It was working great till one day he boot it up and the screen had nothing on it. The laptop runs with an external display connected. The warranty expired nearly a month ago =/
How do I know if the screen is completely dead, or that the inverter or backlight died. If the screen is still alive can i simply replace the inverter or backlight? How do i test that the screen is fully dead?
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Oct 18, 2009
I had firefox running with several tabs, then I went afk for a while and when I came back, the screen was blank. I shook the mouse, made sure it wasn't sleeping, tried alt-ctrl-del, but I got nothing. Then I did a manual restart by holding the power button then starting it up again.
I could hear the sound of the login screen coming up, I entered my password and it was able to login to Windows since I heard that Windows startup sound. I still couldn't see anything on the screen. I plugged in my external LCD to see if that could detect anything but it said "no signal detected".
Does anybody have a solution for this? Or is my laptop pretty much dead?
My specs are:
T7100 1.8ghz
2gb ram
8400 gs
vista home 32bit
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Apr 3, 2010
The screen on my Dell Vostro 1400 just died on me. I can turn on the laptop and I hear Vista booting but the screen doesn't show up. The Dell Logo doesn't even show up when I turn on the laptop.
So to diagnose this problem, I connected my LCD monitor to the laptop. The screen appeared but tere is flickers of color everywhere and the screen resolution is terrible. I think the graphics card burned out. I was wondering if my diagnosis is correct?
Also if it is burned out, is it easy to swap graphic cards? I have a GEforce 8600 GS on my laptop. It is not connected with the motherboard.
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Jul 16, 2009
so after about 6 months of not-so-abusive use of my notebook, the LCD screen sort of chickened out on me.. (Maybe me thinking to tear it apart sent it running lol)
What happened was, every so often before the day of failure, my screen would go gray in the bottom half and alright in the upper. Usually this would be fixed by applying very little torsion in the screen i.e. pushing on the left upper part of the screen and pulling on the right.
Not yesterday. When that happened and I made this move, it only became worse, lines started forming in the screen and then the screen went from white to black like paper burning..although moving it wouldn't make it stay that way. Now, I could only see about 1/3 of the upper part of the screen.
Now, I can't immediately claim the warranty of this thing, since it was my dad who bought it at Singapore, and the ITW says that the buyer must make a personal appearance with the necessary documents i.e. passport, reciepts etc. before the laptop could be repaired.
The first impression I got was perhaps the wire connecting the LCD to the mainboard needs to be reattached or something, but my local Acer service center suggests that it might as well be an LCD screen fault altogether.
Now, how would you know if it's your LCD screen and not just wires that went kaput? I was pretty convinced that it might just be the wire, since the method I used to do solved it, but now it doesn't budge...
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May 19, 2010
My trusty old Vostro 1400 starting giving me lcd troubles. I had a couple of dead pixels in the start but last 2 months it doubled to more than 10!
Now I checked the status of my Vostro and Im still covered by dells 3 year warranty!
Called up dell and they send me a
Dell PN: Y276G
LP141WX1
Now the the original LCD on the vostro was a SEC3157.
Just wondering how good this new panel would be? Any thoughts on this?
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Jan 19, 2015
I have an N7110 (2011, warranty expired) with NVidia GPU. The power jack recently broke, and when I was sent a replacement, I was sent a 5 pin one instead of the 8 pin (with one redundant pin) I required.When I connected the 5 pin to see if it would power up, the screen started what looked like a graphics diagnostic. It was flashing red, blue green if I remember correctly.
Then after a reboot, it started beeping 8 times and the screen back light doesn't work. I can just about see that there is output to the screen, but its to dark to read.I now have the proper 8 pin power jack and lead connected.
I know that 8 beeps indicates an LCD failure, but I'm not convinced that this is the case. When I connect another screen via either VGA or HDMI, I don't get any output to the screen. This makes me think that there is probably a problem with the motherboard or graphics card.I don't want to waste €100 on a new screen only to find out that the fault is on the motherboard, and if I have to replace the motherboard, I don't think its worth it since this would cost almost half the price of a replacement laptop.
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Mar 21, 2009
I was doing absolutely nothing and suddenly my screen started acting wierd. What would cause this? I think its not about drivers cuz the same thing happens during bios start up.
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May 2, 2010
Last year I replaced my inverter as my screen was dead. I thought it was the lamp as I couldn't see the screen with a flashlight, but it was the inverter and worked fine after that.
At the same time I bought an external monitor to use for the larger size and recently I have been using the computer out and about.
So since I replaced the inverter on startup the screen will be dead most of the time. By the time it gets to XP it will turn on if I press FN and F4 several times. Sometimes I close and open the lid as I mumble obscenities, always entertaining while public. At first I thought it was the external monitor software confusing the computer into thinking it was plugged into an external but I change the screen back to notebook when I take my computer on the go.
If I boot into Ubuntu the screen will be dead during BIOS but once it gets to the log in screen on Linux the screen turns on.
Sometimes the screen will be on right from the get go. I have no problems when it is connected to an external monitor.
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Jun 22, 2009
My mac book pro 15" next gen has now only 16 colors no matter what i do like no matter how many times i reboot or shut down or reset my hardware i only now get 16 colors.
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Apr 22, 2013
Recently my Dell Inspiron 1545 screen is showing green patches. They are only increasing day by day and after rubbing the screen they disappear for some time before appearing again. I tried some software solutions like pixelhealer etc but no use.
Is there any other way to eliminate dead pixels? How much the hardware replacement will cost ?
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Mar 16, 2009
My laptop just got its screen replaced due to dust and I sent in my DV5T to them to fix it. They told me it was going to be a brand new screen. They fix it and send it back to me. I open the box and notice that my keyboard is improperly installed and later that hour, I noticed that I got a dead pixel.
So I call my HP case manager and tell him what is going on and it is B.S that HP won't fix my laptops screen. They are going to fix the keyboard but as for the screen he said that there is a formula that they follow to determine if they can fix my screen. I am pissed because I know that HP ain't going to give me any break because of the fomula but it is the fact that once I open my laptop I notice that I have a dead pixel. Can they really do that? Like fix my laptop and claim that it is a new screen but has a dead pixel?
I need to know what else I can do if they can't fix my laptop because the pixel is so obvious since I have the 1680x1050 res.
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