HP/Compaq :: DV5T-Screen Repaired And In Return I Get A Dead Pixel
Mar 16, 2009
My laptop just got its screen replaced due to dust and I sent in my DV5T to them to fix it. They told me it was going to be a brand new screen. They fix it and send it back to me. I open the box and notice that my keyboard is improperly installed and later that hour, I noticed that I got a dead pixel.
So I call my HP case manager and tell him what is going on and it is B.S that HP won't fix my laptops screen. They are going to fix the keyboard but as for the screen he said that there is a formula that they follow to determine if they can fix my screen. I am pissed because I know that HP ain't going to give me any break because of the fomula but it is the fact that once I open my laptop I notice that I have a dead pixel. Can they really do that? Like fix my laptop and claim that it is a new screen but has a dead pixel?
I need to know what else I can do if they can't fix my laptop because the pixel is so obvious since I have the 1680x1050 res.
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Nov 21, 2013
I just recently received my first lenovo laptop, the T440s. The overall built quality is excellent and performance is great. However, I realized there is a dead pixel on the screen. I am stilI within the 21 days return limit. I am wondering if I am able to get an exchange for one without such defect and not subject to the restocking fee?l
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Feb 5, 2009
Anyone hear of a rogue black hole? Goes around the galaxies suckin up crap anywhere, ya well I have a rogue dead pixel. I've had it for a long time, just above the vista start button, but a few weeks ago it moved a centimeter down and it lasted for about a week or so and now i noticed it move like a half cm to the left.
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Feb 10, 2009
I'm looking into buying a mini 2140 and was just curious about the risk and warrant of bad pixels on the more business class models of netbooks.
I know the screen resolutions are smaller, so there's less risk of getting a faulty pixel, but I'm curious to my options if I purchase one and there's even a single dead or bright one on there. Am I able to exchange it? Is the policy different for business class models? Are bad pixels less common in these netbook screens (roughly 1024X600)?
Even more general, are bad pixels much less possible in these days of manufacturing? My last few displays were perfect and knowing my luck, the laptop I really want will have a bad one.
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Mar 15, 2010
I purchased this dv5t laptop back in June 2008, and it has always been reliable. I just came back home from work & now I can't even turn the darn thing on. If I hold the power on button nothing happens. The Ac adapter is still working & I've tried taking out the battery, but that didn't help.
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Aug 2, 2009
I have a small grey blob about 3 pixel by 3 and its annoying me.
when i turn the laptop off or to screen, i cant see it but when its on its always there.
its not on the case as iv tried to clean that.
i cant remember how long its been there but now i notice it, its annoying me
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Feb 4, 2009
I have a SR290 which i purchase via sonystyle on 11/26/08, so after like 4 months i just realized that i have a dead pixel on my bottom right corner,
is there anything i can do? Does my limited 1 year warranty covers this?
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Feb 22, 2009
I received my Vaio Z21WN/B last week and it is a spectacular laptop. However I was pretty miffed when I found there was a glowing pixel in the middle of the screen.
Upon inspection on a black background I have managed to single out over SEVEN of these pixels, all of them seem white apart from one which is red.
Now the pixels are very hard to see, some more difficult than others and you do have to look for them to find them but it's like anything of this nature, once you know they're there you just go looking for them and they gradually become more annoying each time
I bought the laptop from an eBay seller and really it wasn't his fault for selling this as it was as the unit was sealed and he would not of known this until it was opened. It'd be pretty bad of me to ask for my money back when he was a private seller.
Do you reckon I'm within my right to phone Sony and ask for a replacement screen or should I not bother?
any users on here who have dead pixels on their laptop screen and just put up with them? Is this a widespread problem with most people worldwide or is it just the select minority people such as myself that are bothered about it?
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Oct 14, 2008
have beautiful LG screen in My XPS M1530 but recently i started to notice few black dots in the screen , i thought it might be dead pixel but they look completely different from all the pics i have seen in the internet .
It looks more like a dust particle then a Dead Pixel . and its very annoying
But I want to make sure before i call dell.
here are few pictures ( one in the middle and many in the side of the screen )
(Click On Them to See a Bigger Image)
I Tried for Better Pictures but this what i got any other means guys and if those are Dust Particles , how to remove them i have tried to clean them from outside its not going
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Jul 21, 2009
I have a single black dead pixel about an 1 1/2" in from the right hand side of my screen , I only got my Mac today and i cannot stop looking at it.
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Jan 16, 2009
So my mom is going to buy me the hp dv5t and I have a question about the screen res. If I order the screen with the WXGA 1280x800 can I change the res on the laptop to anything higher to make my icons smaller?
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Mar 3, 2009
i've had my dv5t laptop for about 4 months now and had no problems until now... for some reason every once in a while my screen starts to fade colors and i can't see what i'm doing. sometimes it gets really bad and fades until it turns black and gets stuck for a good 10 seconds. i can still continue to do everything, but i just can't see anything.
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Jul 26, 2009
my dv5t that is 11months old has been having flickering issues for like the last couple months. random lines just start appearing or screen goes dimmer, and it usually is fixed but just moving the screen back and forth. no idea what causes this. so i read other people have had the same issue and have sent it into hp, which fix it temporarily but the problem comes back. so my questions include
1. by now, does hp fully fix this problem yet?
2. what is usually the turn-around time? if i sent my laptop out on monday, when would i expect to get it back? i'm from TX btw
3. do i have to pay for shipping to ship it there? or will they cover that?
4. will my harddrive been reformatted when i sent it in?
5. can i remove my harddrive before i send it in (to verify i still have all my data)? where is HD located?
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Jun 12, 2009
The MBP I bought in Aug '07 2.4 GHz model seems to be having some screen issues... in particular ... pixel issues on the far left side of my screen... I'm attaching a pdf shot of the areas in question that i took with my camera ... there are quite a few patches of pixels that are remaining a shade of white and are not responding to any colour change in desktop wallpaper/ movies/ anything...
I'm terribly dissappointed with this... i've taken pains to ensure that the MBP is always padded when i take it out (and i can count the number of times i've taken it outside home with fingers on one hand) .... so... i'm sure i haven't bumped it anywhere...
I have the apple protection plan...
any advice on what my options might be at this point? would apple look into screen replacement options? I'm in India and there aren't any official apple stores out here either:| (the closest thing out here to an apple store is a premium reseller) ...
on a totally separate note .. my battery seems to be performing excruciatingly badly as well.. health is at 84% after 64 cycles ... and that's after i've done the battery calibration tests ......
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Sep 16, 2009
I have had my HP DV5t for a while now and didn't pay much attention to it, but I have noticed that my screen is not as bright as some of my friends laptops (dell's not hp). And that when I watch a movie from my HDD, the video has a sort of white/or extremely bright quality to it.
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Dec 24, 2009
I have an HP DV5t purchased last September/October.
The computer seems to have a weird problem when watching HD videos from places like YouTube or Hulu. I will get horizontal lines near the middle height of the screen. They are not pixels changing colors or going dark, it is almost as if the image is jumping around or as if it is processing/updating the video or something. (It's really hard to explain - it looks like the video is slightly off, just a series of horizontal lines that are jumping around.)
I've never noticed this until somewhat recently. Is this just a case of horizontal refresh lines and the video being too high-quality? Or does it sound like something more problematic.
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Jan 21, 2009
I have bought a DV5T Notebook 1 month back from US and now i am India, there is physical damage on the LCD screen and i am sure teh LCD screen got broken. When i tried to call HP India Customer Care people, they have said this model is not available in INDIA and they cant do service. And when i chatted with HP US customer care people they said it charges $700 for repair which i dont think to pay as i can buy new Notebook.
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Jan 5, 2010
it always flickers and stuff. even so, it seems to be fixed (kinda) when i apply pressure to the screen. therefore, i am assuming something is loose. anywhere a visual tut on how to remove, take apart, and put back together the screen?
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Sep 19, 2008
I've recieved my xps m1530 1 month ago. Today I've noticed a stuck green pixel on my LG Screen (1440x900).
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Mar 21, 2009
I was doing absolutely nothing and suddenly my screen started acting wierd. What would cause this? I think its not about drivers cuz the same thing happens during bios start up.
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Jun 10, 2009
My laptop is booting properly. I can hear the windows start up sound. I can event browse the shared files from remote computer. But the monitor stays black.
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Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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May 2, 2010
Last year I replaced my inverter as my screen was dead. I thought it was the lamp as I couldn't see the screen with a flashlight, but it was the inverter and worked fine after that.
At the same time I bought an external monitor to use for the larger size and recently I have been using the computer out and about.
So since I replaced the inverter on startup the screen will be dead most of the time. By the time it gets to XP it will turn on if I press FN and F4 several times. Sometimes I close and open the lid as I mumble obscenities, always entertaining while public. At first I thought it was the external monitor software confusing the computer into thinking it was plugged into an external but I change the screen back to notebook when I take my computer on the go.
If I boot into Ubuntu the screen will be dead during BIOS but once it gets to the log in screen on Linux the screen turns on.
Sometimes the screen will be on right from the get go. I have no problems when it is connected to an external monitor.
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Feb 13, 2009
Did anyone receive their Studio XPS 13 or 16 with any defects? I received my xps 16 with a screen defect (1080p 1900 x 1080 RGB LED screen) of 1 pixel wide vertical yellow line. Dell is arranging to pick it up and repair it. I am not happy about that as I expect to receive a functional machine.
I did some search and it seems this yellow (or other colour) vertical line issue with Dell laptop screen has been an ongoing issue from 2006 (or earlier than that)...
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Oct 21, 2014
I have an Acer Aspire 7740-5691. The boot screen freezes with pixel distortion at the top. I've tried all the restore discs. I found where some people referenced a similar problem with other computers and they were fixed by resetting the bios. I can't figure out how to do that. There's no place for that in the boot settings option and there's no visible coin battery to temporarily remove to reset.
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Jul 23, 2009
i ordered an HDX16t for college recently, and I realized I didn't order it with the backlit keyboard I wanted.. yeah i was dumb but college is still a month away so when it arrives, would it be free for me to return it ?? i also used a coupon code NBZ2897 which gives $250 off.. so when the laptop comes the coupon will be expired. does that mean i have to pay that extra? or can i just return it and just pay the extra $50 for the backlit keyboard, whether a backlit keyboard is worth all this trouble are welcome too haha i mean i dont gota look at the keyboard when i type but i still think having 1 would be nice
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Dec 14, 2013
I have an old HP Compaq 6710b laptop and I'm trying to get Minecraft running. It ran on windows 7 a few months ago but now I upgraded to Windows 8 and I have the latest video driver on Windows Update because I can't find the video driver for Windows 8, how to get Minecraft running?
I have the bought version of the game.
I also got it running on Ubuntu.
Minecraft log:
---- Minecraft Crash Report ----// I bet Cylons wouldn't have this problem.
Time: 4/26/14 1:36 PMDescription: Initializing game
org.lwjgl.LWJGLException: Pixel format not acceleratedat org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244)at
[code]....
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Sep 16, 2009
when i turn on hp dv5t laptop, it stays stuck on "hp invent" splash screen.
pressing esc or any f-keys does nothing. it just stays on the splash screen.
it is still under warranty but i want to recover my data myself (i don't trust HP repair person will do it for me).
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May 8, 2009
I have an Aspire One 6cell, and have had a terrible experience with it. Let me start by giving you what happened until now...
On January 12, I purchased an Aspire One here in Belgium. It's a model with a 6cell battery, QWERTY keyboard.
The next day when I'm charging it, the LED indicator, which was red, indicating that the system was still charging, all of a sudden, turned off. The laptop, was on on that moment was on and Windows noticed that the system went on battery power. However, I hadn't touched the cables or anything, it just stopped charging. After 15-30 minutes, it started charging again. It seemed something had to discharge or so before it went on.
I tested in another plug. Nothing. I removed the battery and tried switching it on: again nothing (which made me think it had nothing to do with the battery).
I called the shop and they said it had to return to Acer, which could take up to 4 weeks. I was a bit dissapointed by that, so I called Acer instead. They told that it was a known problem on the motherboard, they would come pickup the system and I would have it back a few days later.
So they came, about a week later, they returned it. On the warranty note, it said: no problem found, bios updated. I retested the system, after a day, it did it again. So I called Acer again. They would come again to pick up the machine.
Again, a week or so later, it returned, only to find that again, they didn't fix the problem. On top of that, the cover of the laptop was severly scratched. I called them again, they would fix it this time for sure.
Again, it came back. It worked fine for about 2 weeks... Then, the same problem came back: while charging, it stopped charging. I was completely stunned, so I went back to the store where I bought it. They would take care of it............
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May 26, 2010
I have a VAIO SZ series laptop which got the typical video isue with Nvidia GPU (vertical lines). I was very disaponted from what I read and from the 750-1000 Euro repair cost that sony Greece (I live in Greece) offered me so I started looking for a motherboard on ebay. I was very lucky and surprised to find a company offering a repair service for my laptop located in Greece. I bought the service for 200Euro I packed the laptop and send them my pick up info.
Next day a courier picked up my laptop and 10 days later it was returned fully functional and they even solved the problem with the noisy fan! This happened one week ago and today they even refunded 50Euro of my payment because I am located in Greece and the offered price was calculated for shipping in EU! So it actually costed me only 150Euro in total!
Checing their listing I show that they are offering repair services for FZ series laptops for much less but they are asking to send them only half of the laptop. Anyway I prefer not to mention the company's name but if you check on ebay.co.uk for VAIO SZ video repair you should find them and maybe more proffesionals closer to you who could repair your laptop for a fruction of what sony is asking.
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