HP/Compaq :: Dead Screen Only During BIOS And In XP Startup
May 2, 2010
Last year I replaced my inverter as my screen was dead. I thought it was the lamp as I couldn't see the screen with a flashlight, but it was the inverter and worked fine after that.
At the same time I bought an external monitor to use for the larger size and recently I have been using the computer out and about.
So since I replaced the inverter on startup the screen will be dead most of the time. By the time it gets to XP it will turn on if I press FN and F4 several times. Sometimes I close and open the lid as I mumble obscenities, always entertaining while public. At first I thought it was the external monitor software confusing the computer into thinking it was plugged into an external but I change the screen back to notebook when I take my computer on the go.
If I boot into Ubuntu the screen will be dead during BIOS but once it gets to the log in screen on Linux the screen turns on.
Sometimes the screen will be on right from the get go. I have no problems when it is connected to an external monitor.
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Feb 12, 2014
I have a X1 Carbon 3443CTO and it's running fine.Last night everything was ok and I went into the BIOS and changed AHCI to compatibility (don't ask me why, I was doing some testing), then I went "Exit and Save Changes" (at the last page of BIOS). As soon as I press Enter the screen freezed there (as opposed to reboot)Since it hangs there I hold the power button and it shutdown.Then I power it up again, but now, here is the problem:
1) The computer turns ON, keyboard backlight flash on for a second (normal)
2) Screen stays blank (no, it's not the backlight faulty)
3) power light turns ON (normal)
4) no sign of activities pressing any buttons, no beep sound
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Mar 21, 2009
I was doing absolutely nothing and suddenly my screen started acting wierd. What would cause this? I think its not about drivers cuz the same thing happens during bios start up.
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Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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Mar 16, 2009
My laptop just got its screen replaced due to dust and I sent in my DV5T to them to fix it. They told me it was going to be a brand new screen. They fix it and send it back to me. I open the box and notice that my keyboard is improperly installed and later that hour, I noticed that I got a dead pixel.
So I call my HP case manager and tell him what is going on and it is B.S that HP won't fix my laptops screen. They are going to fix the keyboard but as for the screen he said that there is a formula that they follow to determine if they can fix my screen. I am pissed because I know that HP ain't going to give me any break because of the fomula but it is the fact that once I open my laptop I notice that I have a dead pixel. Can they really do that? Like fix my laptop and claim that it is a new screen but has a dead pixel?
I need to know what else I can do if they can't fix my laptop because the pixel is so obvious since I have the 1680x1050 res.
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Nov 20, 2014
Hp Pavillion 15 startsup with black screen, after 2 min login screen pop-up and disappears, laptop is 10 months Old, mot daily used
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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Sep 12, 2014
I am using a g6-1004tx model.
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This problem has been persistent for quite sometime now.
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After I boot up my laptop, there's a yellow solid screen which appears before the main starup page
comes on.
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I have updated all the drivers, but the yellow screen is still appearing.
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Nov 14, 2009
I have an Acer Aspire 5310 laptop which appears to have a dead bios and i'm hoping someone can help me bring it back to life.
Although I'm not a complete novice with computers i have always avoided messing with things like the bios etc... so i'm struggling a little on what some of you would consider basic steps.
The Laptop powers on, the fan spins for a few seconds and the hard disk light comes on..... I've followed several threads on different forums which have led me to believe that it is the bios.
If i remove the battery, press and hold the fn + Esc keys and then plug in the ac adapter, the power light flashes orange for a second. While continuing to hold fn + Esc, if i press the power button the fan spins constantly and slightly louder than before... but nothing else happens???
I've tried to follow steps to flash the bios using a usb stick and the bios versions 1.50 from the acer website but to no avail.
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May 26, 2010
how to flash the bios of a Acer Aspire 6530 without being in windows.
I download the bios update and opened to see how it worked and then accidently shut the zip file that it was in and it crashed, computer froze and now it wont work!
It load the boot screen and even windows but crashes after mup.sys and brings up an error screen about problems with computer and shuts down. I have tried reinstalling windows but when i get to the hard drive section the hard drive is not there although its there in the boot screen.
I have tried re installing the bios with the phoenix recovery tool but that didnt work.
Im guessing i need the Insydeflash tool and some special file name for the bios.
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May 23, 2010
It flies through most of the boot, and then stops when there is about a centimeter left of the progress bar.
There it stays for 15 seconds or more doing presumably nothing. Then I hear the dvd-rom "awakening" before it goes on to boot windows .....
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Jan 10, 2010
Studio 1555 dead after trying to update bios from A8 to A9
So today I found that Dell had an update for the current A8 BIOS on the Studio 1555 that I bought in May of 2009. Just a quick comment, I have had nothing but problems with this laptop. I got it with VISTA 64bit, which you all know sucks balls!!!! So once Win7 came out I bought a 500gb HD and Win7 Ult. 64bit, but as I said, it doesn't seem to be just one thing, its the blue tooth, or the network card, or explorer keeps crashing and restarting by itself constantly, especially yesterday. Plus I've been trying to use this laptop as a dual boot with Ubuntu and Win 7.
So I found the BIOS update today, DL it and closed everything and then started the update. Says its going trough sectors and there are 39 of them, when it got to #20 the thing just stops, everything then freezes after trying to open a new window, ctrl-alt-delete doesn't work, nothing works. So I take the battery out and then of course I go to turn it back on and its dead or bricked or what ever you want to call a $1300 piece of on my coffee table.
So after that I found that a few other people have had the same problem and some people haven't, but I have yet to find someone who has fixed it. So I brought up the ol' Dell Chat support and of course they tell me"oh my supervisor says that your hard drive and mother board are dead now".....!!!!!! I asked how that can be with something they post and let the end user install, now my computers dead, I'm supposed to wait a few days for a tech to call me a schedule an appt. to come to my home and replace the "motherboard and hard drive" according to the chat support.
First of all I am about to smash this thing with a freaking hammer, I have been with PCs forever and when I was looking to buy a laptop, my wife said, don't buy another PC, all you do is spend days and days at your desktop when something goes wrong with windows, she of course is a MAC person and has always used them, but I said "oh no hun, this new Win7 is going to be great and Dell have great laptops" Holy on a shingle I was totally wrong and I will never buy another PC, it will be Macs from now on once I get a chance to buy a new laptop or desktop. But anyway, since Dell has about the test customer service I have ever experienced, I decided to post my conversation with the person from dell....enjoy, and by the way..... DO NOT INSTALL DELL STUDIO BIOS UPDATE A8 TO A9, YOUR COMPUTER WILL DIE.....I'm only kind of lucky since the computer is less than a year old and I have 2 years of onsite service if I need it. So anyway, here is my conversatation, take it as you will, but I would be very wary with this whole thing and Dell laptops in general, Dell, your company used to be all over the news and mags. because you were made by a smart guy who liked computers and wanted to give people what they really wanted when they needed to buy a new computer. Well I can tell you that ever since Dell came about as a company, all of that flash and glitter about their company, computers and people has faded so badly, these things might as well be sold in a vending machine, you think that when you spend $1300 you will get something really good. What a crock of crap...forget you dell, this thing is being sold ASAP after it is fixed......oh yeah heres my conversation for all you other dell studio 1555 people who need help or ammo in case their crappy customer service doesn't help you.
please for the sake of all of us, if you can and are willing, please read the doc I attached to this post which is the chat log between me and the Dell support person....we are all going to need help with this at some point if a simple BIOS update that is made to run in windows kills are computers!
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Jan 20, 2010
My laptop is Dell studio xps 16. i try to update bios from A11 to A12 and my laptop was crash during this update. and now my laptop can't boot to win. how to recovery bios of this laptop?
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Dec 6, 2008
I have an acer aspire 1652WLMi with ATI MObility RADEON X300 PCI-Express.
I updated my bios with the file "3A45 for ATI M22, M24 and M26" and... its wrong.
The laptop is dead. The screen is always black when I tur the laptop on.
Does any body here can help me to recover or flash my old bios or a new one working?
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May 25, 2009
I have a two year old 5633WLMI (Nvidia graphics) Upgraded the RAM to 4gb only to find that 3gb was being shown in BIOS and Vista 32/64.
Downloaded the latest BIOS update from Acer, (v3.50) updated via Dos - Boot USB pen drive, haflway through updating it turned off, now DEAD, no power/lights/screen - tried silent/forced BIOS update but failed due to no power to board.
I contacted Acer, who were not that helpful to be honest, who told me to contact my local service centre (São Paulo, Brazil) again they were not to helpful. so I'm now sat here with an expensive paperweight.
Fairly sure the MBD has fried, so, How on earth do I get one to me to fit?
every site I've seen requires you to send the old to them but they won't ship to brazil or are incredibily expensive.
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Sep 11, 2014
I have a problem with my Lenovo G500s 1.1 years (1 year & 1 month). It worked perfectly until last month. It started to freeze. I restarted the computer (btw I was using licenced win8 back then) and then the lenovo logo showed up and it stuck there. I was waiting for about 10 minutes, but nothing happened. I turned it off manually, and then turned it on,it was still frozen. after some trial of startup, it worked normally. After 2 days it happened again. I thought it was the system, so I deleted the windows8 and installed windows8.1 licensed, it worked for a month and then again (last night) it just freezes at startup (lenovo logo shows up). Till now its frozen. I restarted it several times, it didnt work. I also pulled out battery & started on AC power which didnt work too. Obviously, i dont have warranty.
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Sep 1, 2008
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure.
2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph
3- Copy the bios.wph to Floppy drive
4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button
5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button
6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
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Jun 25, 2009
Yesterday, I've been told by an Acer representative that I should upgrade my BIOS as soon as I mentioned slowdown.
So I decided to upgrade with the BIOS from the site at Acer PanAm.
As soon as it said it was making a backup of the BIOS I previously had, it blacked out and turned off. Upon boot, my screen was black, my LEDs were flashing despite the only keys working were Caps and NumLock; and pressing the power button once would turn it off.
So then, as I thought Google was my friend, I searched for guides on how to do a BIOS recovery. Thing is, I don't remember my BIOS version, and I needed to go buy a USB floppy drive to do the Crisis Recovery Disk method. So I managed to buy one for $15, and tried the Fn+Esc solution correctly and endlessly with many BIOS versions, but to no avail.
Also, the laptop had to be downgraded to XP, as when it was previously a Vista with only 766MB of RAM, I couldn't do jack with it without slowing down like an elderly person on Ritalin. Maybe this has something to do with Acer's BIOS being Vista-only?
I suck with computers, so I dunno. I've been told I should change my BIOS chip.
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Apr 17, 2013
My laptop is dell studio 1450.display is broken and drivers corrupted.i use a external moniter. power on button pressed the led's on.but external disply didn't show anythig.How to Run BIOS via external screen?
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Feb 10, 2009
Was having an issue on bios A12 (I think it was) with the brightness (function keys were not adjusting it properly), so updated the bios to A15 and the latest intel drivers as advised. (have intel, not nvidia).
Now the screen on boot is either blank or with only blue lines.
Can hear it booting into windows so the system on the whole seems fine.
Have got it working successfully on an external monitor via the vga port. I have tried to reapply the A15 bios and reinstall the intel drivers but not changed anything. The display properties in windows shows the laptop monitor as stuck on 640x480 and low colours. screen is off on 640x480 and if upped to the only other option 800x600 gives blue lines.
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May 18, 2009
1. cant trust windows for bios update
2. dont flash the bios unless told so by a qualified tech or acer
3. cant reflash/install orig bios via usb thumb drive
4. one option is to take back to acer and get slugged $$$ cos not covered
by warranty.
5. second option is to take bios chip out and have it reflashed.
6. third option is to buy a new bios chip.
7. fourth option i to buy a new motherboard
8. NEVER p!$$ off your gf/wife
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Mar 7, 2013
My dell ispirion n5110 doesn't restart after bios update while updating bios my laptop freeze and show nothing only power lamp is onÂ
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Jan 8, 2009
This what I installed to my HPDV4T 1020us
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My computer shutoff and when I turned it back on, the screen stays black.
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Feb 8, 2009
I was updating my Bios as described on Hp website and now it seem's that my dragon is dead.
Laptop is powered on but nothoing happening at all. Is there any Bios recovery soft or bios recovery mode to try ?
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Sep 7, 2012
My T400  display works  at BIOS startup but goes black was soon as Windows 7 starts to load..  Video out put  works  and I can see an  UN Backlit  image on the display.   Is there some sort  back light controller /driver that may be broken.
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Mar 9, 2010
My troubles are as follows:
I started working on a presario v6130us laptop with a blue screen. The owner thought it was due to a virus when she opened a email. I went and wiped the HD and reinstalled windows XP pro. Had the darn thing working nicely.
Then I thought he computer was running a lil slow, so I decide to update the bios. From (I believe) v.07 to ver.29 from the hp website. At the restart, it never restarted, so I restarted it by pressing power button. Went into the same ol blue screen loop. The stop message is 0x0000007b. I looked that variable up on the microsoft webpage. It says it is a Win 2000 unmountable boot device. Prior to this message it was Stop 0x000000ED.
Does anyone know how to roll the bios back, or what could be causing this problem? I have done a quick HD test. so far it has passed and is now doing the "executing" test @ 20% complete. B4 the bios update, the test would say FAIL 1- 07.
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Apr 2, 2010
I have connected my monitor to an external monitor. It works fine. Only problem I have ( and a little irritating one) is that the external monitor picks up display only after Windows is loaded. Pre-OS screens like BIOS settings, GRUB loader (I have Installed Linux ) doesn't show up)
Is this an issue with BIOS? Because, when I connect HP dv6000 to my monitor, I can see the BIOS screen as well. I am sure the problem is not with the monitor.
The BIOS is responsible for detecting displays before the OS is loaded right? I checked BIOS settings and there is nothing to indicate the display ports/devices (however, this page on HP website shows a BIOS screen "Advanced" which apparently has those settings)
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Sep 24, 2014
How can I enter BIOS screen of compaq610 and set date , time ....
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Jul 16, 2009
so after about 6 months of not-so-abusive use of my notebook, the LCD screen sort of chickened out on me.. (Maybe me thinking to tear it apart sent it running lol)
What happened was, every so often before the day of failure, my screen would go gray in the bottom half and alright in the upper. Usually this would be fixed by applying very little torsion in the screen i.e. pushing on the left upper part of the screen and pulling on the right.
Not yesterday. When that happened and I made this move, it only became worse, lines started forming in the screen and then the screen went from white to black like paper burning..although moving it wouldn't make it stay that way. Now, I could only see about 1/3 of the upper part of the screen.
Now, I can't immediately claim the warranty of this thing, since it was my dad who bought it at Singapore, and the ITW says that the buyer must make a personal appearance with the necessary documents i.e. passport, reciepts etc. before the laptop could be repaired.
The first impression I got was perhaps the wire connecting the LCD to the mainboard needs to be reattached or something, but my local Acer service center suggests that it might as well be an LCD screen fault altogether.
Now, how would you know if it's your LCD screen and not just wires that went kaput? I was pretty convinced that it might just be the wire, since the method I used to do solved it, but now it doesn't budge...
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Jan 20, 2009
I have a Dell Inspiron 9400, I think thats the same as an Inspiron E17-- in america (for some reason dell likes to confuse its customers).
My screen goes competely blank after the dell logo and windows logo show up on startup.
Everything works because I can still log into windows and shut it down using shortcuts and all the normal sounds are played, there is just nothing on the screen
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