Dell :: Studio 1555 Dead After Trying To Update Bios From A8 To A9
Jan 10, 2010
Studio 1555 dead after trying to update bios from A8 to A9
So today I found that Dell had an update for the current A8 BIOS on the Studio 1555 that I bought in May of 2009. Just a quick comment, I have had nothing but problems with this laptop. I got it with VISTA 64bit, which you all know sucks balls!!!! So once Win7 came out I bought a 500gb HD and Win7 Ult. 64bit, but as I said, it doesn't seem to be just one thing, its the blue tooth, or the network card, or explorer keeps crashing and restarting by itself constantly, especially yesterday. Plus I've been trying to use this laptop as a dual boot with Ubuntu and Win 7.
So I found the BIOS update today, DL it and closed everything and then started the update. Says its going trough sectors and there are 39 of them, when it got to #20 the thing just stops, everything then freezes after trying to open a new window, ctrl-alt-delete doesn't work, nothing works. So I take the battery out and then of course I go to turn it back on and its dead or bricked or what ever you want to call a $1300 piece of on my coffee table.
So after that I found that a few other people have had the same problem and some people haven't, but I have yet to find someone who has fixed it. So I brought up the ol' Dell Chat support and of course they tell me"oh my supervisor says that your hard drive and mother board are dead now".....!!!!!! I asked how that can be with something they post and let the end user install, now my computers dead, I'm supposed to wait a few days for a tech to call me a schedule an appt. to come to my home and replace the "motherboard and hard drive" according to the chat support.
First of all I am about to smash this thing with a freaking hammer, I have been with PCs forever and when I was looking to buy a laptop, my wife said, don't buy another PC, all you do is spend days and days at your desktop when something goes wrong with windows, she of course is a MAC person and has always used them, but I said "oh no hun, this new Win7 is going to be great and Dell have great laptops" Holy on a shingle I was totally wrong and I will never buy another PC, it will be Macs from now on once I get a chance to buy a new laptop or desktop. But anyway, since Dell has about the test customer service I have ever experienced, I decided to post my conversation with the person from dell....enjoy, and by the way..... DO NOT INSTALL DELL STUDIO BIOS UPDATE A8 TO A9, YOUR COMPUTER WILL DIE.....I'm only kind of lucky since the computer is less than a year old and I have 2 years of onsite service if I need it. So anyway, here is my conversatation, take it as you will, but I would be very wary with this whole thing and Dell laptops in general, Dell, your company used to be all over the news and mags. because you were made by a smart guy who liked computers and wanted to give people what they really wanted when they needed to buy a new computer. Well I can tell you that ever since Dell came about as a company, all of that flash and glitter about their company, computers and people has faded so badly, these things might as well be sold in a vending machine, you think that when you spend $1300 you will get something really good. What a crock of crap...forget you dell, this thing is being sold ASAP after it is fixed......oh yeah heres my conversation for all you other dell studio 1555 people who need help or ammo in case their crappy customer service doesn't help you.
please for the sake of all of us, if you can and are willing, please read the doc I attached to this post which is the chat log between me and the Dell support person....we are all going to need help with this at some point if a simple BIOS update that is made to run in windows kills are computers!
how to flash the bios of a Acer Aspire 6530 without being in windows.
I download the bios update and opened to see how it worked and then accidently shut the zip file that it was in and it crashed, computer froze and now it wont work!
It load the boot screen and even windows but crashes after mup.sys and brings up an error screen about problems with computer and shuts down. I have tried reinstalling windows but when i get to the hard drive section the hard drive is not there although its there in the boot screen.
I have tried re installing the bios with the phoenix recovery tool but that didnt work.
Im guessing i need the Insydeflash tool and some special file name for the bios.
I have a two year old 5633WLMI (Nvidia graphics) Upgraded the RAM to 4gb only to find that 3gb was being shown in BIOS and Vista 32/64.
Downloaded the latest BIOS update from Acer, (v3.50) updated via Dos - Boot USB pen drive, haflway through updating it turned off, now DEAD, no power/lights/screen - tried silent/forced BIOS update but failed due to no power to board.
I contacted Acer, who were not that helpful to be honest, who told me to contact my local service centre (S„o Paulo, Brazil) again they were not to helpful. so I'm now sat here with an expensive paperweight.
Fairly sure the MBD has fried, so, How on earth do I get one to me to fit? every site I've seen requires you to send the old to them but they won't ship to brazil or are incredibily expensive.
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure. 2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph 3- Copy the bios.wph to Floppy drive 4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button 5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button 6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
can someone with the Intel 4500MHD graphics test this?
Reason why I need a quick reply by 3pm PST tomorrow is that after that time I'm going to send my Laptop to Dell for them to investigate the fan issue.
THE PROBLEM: fan turns on too often. tried undervolting, using arctic silver 5, switched from t9550 to p8400 already
THE FAVOR: if any of you 1555 owners can boot into the BIOS and stay in there for 5 minutes, can you just observe if teh fan goes off or not? Mine does, even after a cold boot (when i haven't used the laptop within the last hour).
i have a brand new 2 months old studio 1555. but the problem is that when ever i connect a charger the screen brightness automatically levels up and when ever i restart there after the bios settings revert back to multimedia keys first. having a bois A07.
I hope I am using the right part of this forum to ask this... Heres my problem: I bought new Dell studio XPS 1340 (CPU: I Core2Duo T9300, GPU: GeForce 9500M (GF 9400MG + GF 9200MGS, HDD: 320GB, 7.2k, RAM: 4GB)
and I had some troubles configuring my graphic cards in SLI mode. I read somewhere, that BIOS upgrade from A07, which I have, to A11 will help with this problem.
I downloaded A11 BIOS update, but the setup wont recognize my current BIOS. When I load into the BIOS I see, that its really rev. A07, also it has header from Dell inc.
When I boot up my PC it comes to a screen expressing that the battery is critically low and the AC Adapter cannot charge properly,¬†press F1 twice to continue.
The computer continues to boot up fine, but is running strictly off AC power.¬† It boots up the same with or without the battery locked in.¬† I even bought a used, but guaranteed functional battery and it had the same result.
After researching a lot online I saw a common solution is to update the Bios.¬†¬†¬†Currently my system has Bios A01, and I have tried updating to A07, A11, and even A00 without luck.¬† When running the executable in Windows 7, just before it flashes the system with a new bios I get fail message saying operation cannot complete because AC Adapter and battery must be present and functional.
So I found a guide online to create an MS-DOS startup boot drive, along with the Bios .exe's which can be run from MS-DOS.¬† The system booted up into MS-DOS mode fine, but I received an error running the .exe, "Cannot run in DOS mode". I also tried to run the .exe with the /forceit command afterwards with no luck.
So at this point I don't know if my laptop simply needs a BIOS update, or if I have a faulty motherboard or battery sensor.¬†
Ideally I'd like a solution to upgrade the bios without a battery that works and can resolve my problem.¬† But if we can't find a solution, I need to know what needs to be fixed so I can repair my laptop through Dell's Out of Warranty Repair service.¬†
I was trying to update my old studio 1737, and updated the BIOS to A09 while doing an otherwise thorough and effective diagnostic (from Dell website). Now when¬†the BIOS¬†does identify my hard drive its inaccurate (intermittent ID of¬†the HDD, showing no HDD sometime and a Samsung other times). So, laptop fails to boot, saying operating system not found. Am trying to flash BIOS using last working version on USB stick, following advice found on internet. Well out of warranty period.
I've been reading the threads for a while and wanted to get some more opinions on the 1555 vs SSE. I know the SSE is basically the 1537 with the edge to edge monitor.
I placed my order for the SSE last week with an estimated delivery date of 6/15 I could cancel my order and go with the 1555 with an estimated ship date of 6/01. what do you think. I have ~$1000 to play with ......
Was having an issue on bios A12 (I think it was) with the brightness (function keys were not adjusting it properly), so updated the bios to A15 and the latest intel drivers as advised. (have intel, not nvidia).
Now the screen on boot is either blank or with only blue lines.
Can hear it booting into windows so the system on the whole seems fine.
Have got it working successfully on an external monitor via the vga port. I have tried to reapply the A15 bios and reinstall the intel drivers but not changed anything. The display properties in windows shows the laptop monitor as stuck on 640x480 and low colours. screen is off on 640x480 and if upped to the only other option 800x600 gives blue lines.
I have an Acer Aspire 5310 laptop which appears to have a dead bios and i'm hoping someone can help me bring it back to life.
Although I'm not a complete novice with computers i have always avoided messing with things like the bios etc... so i'm struggling a little on what some of you would consider basic steps.
The Laptop powers on, the fan spins for a few seconds and the hard disk light comes on..... I've followed several threads on different forums which have led me to believe that it is the bios.
If i remove the battery, press and hold the fn + Esc keys and then plug in the ac adapter, the power light flashes orange for a second. While continuing to hold fn + Esc, if i press the power button the fan spins constantly and slightly louder than before... but nothing else happens???
I've tried to follow steps to flash the bios using a usb stick and the bios versions 1.50 from the acer website but to no avail.
Last year I replaced my inverter as my screen was dead. I thought it was the lamp as I couldn't see the screen with a flashlight, but it was the inverter and worked fine after that.
At the same time I bought an external monitor to use for the larger size and recently I have been using the computer out and about.
So since I replaced the inverter on startup the screen will be dead most of the time. By the time it gets to XP it will turn on if I press FN and F4 several times. Sometimes I close and open the lid as I mumble obscenities, always entertaining while public. At first I thought it was the external monitor software confusing the computer into thinking it was plugged into an external but I change the screen back to notebook when I take my computer on the go.
If I boot into Ubuntu the screen will be dead during BIOS but once it gets to the log in screen on Linux the screen turns on.
Sometimes the screen will be on right from the get go. I have no problems when it is connected to an external monitor.
I have a 14 month old Dell Studio 1536 Wal-Mart special that is dead. According to the box it only had a 1 year warrenty.
I know the 320G HDD & the 4G of RAM still work ( tested them in a different laptop ). I'm pretty sure the motherboard is dead.
The power light comes on , media lights flash & the HDD spins but nothing else happens no monitor, no HDD light, no caps lock light, no USB mouse light, nothing. Through my searching the net I figured out that I can put 1535 / 1537 guts into my 1536 chassis ( which is good as I no longer will buy anything with AMD inside ( this is my first & last ) & I haven't found a 1536 motherboard ).
I have found many different 1535 / 1537 motherboards & processors. What I want to know is which ones do I want & which to stay away from.