Acer :: Travelmate 6493 Dead After 2 Failed Windows Bios Update
May 18, 2009
1. cant trust windows for bios update
2. dont flash the bios unless told so by a qualified tech or acer
3. cant reflash/install orig bios via usb thumb drive
4. one option is to take back to acer and get slugged $$$ cos not covered
by warranty.
5. second option is to take bios chip out and have it reflashed.
6. third option is to buy a new bios chip.
7. fourth option i to buy a new motherboard
8. NEVER p!$$ off your gf/wife
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May 25, 2009
I have a two year old 5633WLMI (Nvidia graphics) Upgraded the RAM to 4gb only to find that 3gb was being shown in BIOS and Vista 32/64.
Downloaded the latest BIOS update from Acer, (v3.50) updated via Dos - Boot USB pen drive, haflway through updating it turned off, now DEAD, no power/lights/screen - tried silent/forced BIOS update but failed due to no power to board.
I contacted Acer, who were not that helpful to be honest, who told me to contact my local service centre (São Paulo, Brazil) again they were not to helpful. so I'm now sat here with an expensive paperweight.
Fairly sure the MBD has fried, so, How on earth do I get one to me to fit?
every site I've seen requires you to send the old to them but they won't ship to brazil or are incredibily expensive.
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Oct 18, 2014
i having the Acer TravelMate 6493, originally it have 2GB of Memory. Recently, i have addin additional 2GB, mean that currently the system is having 4GB of Memory.
in the BIOS, showing the system is installed with 4GB of Memory, but when come into the windows, it show 4GB installed (2.90GB Usable) .....
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Nov 9, 2009
I attempted to update the BIOS in my Acer Aspire 5315 laptop to no avail, the winbios program froze straight away, while erasing the BIOS I think. So since then I havn't been able to start the laptop, no fans, but does blink a red LED beside the little light icon when left for longer than 10 seconds or so when you press the power button. I've tried the fn+esc method to boot it to flash the bios but nothing at all, tried it with USB and CD-ROM. I've tried removing all the hardware and starting it, I've also tried resetting the CMOS, still no luck.
I'm thinking that the red LED might be a little indicator of hope, or is it maybe the capacitor filling up
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May 26, 2010
how to flash the bios of a Acer Aspire 6530 without being in windows.
I download the bios update and opened to see how it worked and then accidently shut the zip file that it was in and it crashed, computer froze and now it wont work!
It load the boot screen and even windows but crashes after mup.sys and brings up an error screen about problems with computer and shuts down. I have tried reinstalling windows but when i get to the hard drive section the hard drive is not there although its there in the boot screen.
I have tried re installing the bios with the phoenix recovery tool but that didnt work.
Im guessing i need the Insydeflash tool and some special file name for the bios.
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Sep 1, 2008
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure.
2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph
3- Copy the bios.wph to Floppy drive
4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button
5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button
6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
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Jan 23, 2009
I have a brand new 12" Acer TravelMate 6293. I've instaled XP, Vista, Win7 and Ubuntu.
In all of them I'm having problems with the keyboard. It works, it's just sometimes it misses out on button presses, like you type a word and its missing a letter etc.
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Mar 6, 2015
I have an acer TravelMate P255-MG with Intel core i5 and AMD Radeon graphics HD 8750M. I recently updated my laptop os from windows 8 to 8.1. Now everytime i put it on sleep mode(and the light goes on and off showing that it's in the sleep mode), once i turn it on again, it restarts and all my unsaved work is gone. Sometimes I shut it down and the next day i turn it on and it gives a "Video FATAL error". I'm downloading the drivers needed from the website( VGA Intel and VGA AMD). Will these drivers solve the problem?
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Jan 27, 2010
i have a sony vaio vgn-ns290j laptop and i was told I needed to do a bios update..well i downloaded the bios driver from the sony website..started doing the update..and mid way through the laptop blue screened. Now when I go to turn it on it gets power but does not post..Is there a way I can reset it back to the default..?? why does sony offer a driver that bricks your motherboard?
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Nov 29, 2014
I've just tried downloading and installing the latest bios update for my XPS 13 laptop, update 3360A18.
When I run the update, from inside Win 7 x64, I get a "ERROR 242 - This is not a valid supported system!"
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Jan 10, 2010
Studio 1555 dead after trying to update bios from A8 to A9
So today I found that Dell had an update for the current A8 BIOS on the Studio 1555 that I bought in May of 2009. Just a quick comment, I have had nothing but problems with this laptop. I got it with VISTA 64bit, which you all know sucks balls!!!! So once Win7 came out I bought a 500gb HD and Win7 Ult. 64bit, but as I said, it doesn't seem to be just one thing, its the blue tooth, or the network card, or explorer keeps crashing and restarting by itself constantly, especially yesterday. Plus I've been trying to use this laptop as a dual boot with Ubuntu and Win 7.
So I found the BIOS update today, DL it and closed everything and then started the update. Says its going trough sectors and there are 39 of them, when it got to #20 the thing just stops, everything then freezes after trying to open a new window, ctrl-alt-delete doesn't work, nothing works. So I take the battery out and then of course I go to turn it back on and its dead or bricked or what ever you want to call a $1300 piece of on my coffee table.
So after that I found that a few other people have had the same problem and some people haven't, but I have yet to find someone who has fixed it. So I brought up the ol' Dell Chat support and of course they tell me"oh my supervisor says that your hard drive and mother board are dead now".....!!!!!! I asked how that can be with something they post and let the end user install, now my computers dead, I'm supposed to wait a few days for a tech to call me a schedule an appt. to come to my home and replace the "motherboard and hard drive" according to the chat support.
First of all I am about to smash this thing with a freaking hammer, I have been with PCs forever and when I was looking to buy a laptop, my wife said, don't buy another PC, all you do is spend days and days at your desktop when something goes wrong with windows, she of course is a MAC person and has always used them, but I said "oh no hun, this new Win7 is going to be great and Dell have great laptops" Holy on a shingle I was totally wrong and I will never buy another PC, it will be Macs from now on once I get a chance to buy a new laptop or desktop. But anyway, since Dell has about the test customer service I have ever experienced, I decided to post my conversation with the person from dell....enjoy, and by the way..... DO NOT INSTALL DELL STUDIO BIOS UPDATE A8 TO A9, YOUR COMPUTER WILL DIE.....I'm only kind of lucky since the computer is less than a year old and I have 2 years of onsite service if I need it. So anyway, here is my conversatation, take it as you will, but I would be very wary with this whole thing and Dell laptops in general, Dell, your company used to be all over the news and mags. because you were made by a smart guy who liked computers and wanted to give people what they really wanted when they needed to buy a new computer. Well I can tell you that ever since Dell came about as a company, all of that flash and glitter about their company, computers and people has faded so badly, these things might as well be sold in a vending machine, you think that when you spend $1300 you will get something really good. What a crock of crap...forget you dell, this thing is being sold ASAP after it is fixed......oh yeah heres my conversation for all you other dell studio 1555 people who need help or ammo in case their crappy customer service doesn't help you.
please for the sake of all of us, if you can and are willing, please read the doc I attached to this post which is the chat log between me and the Dell support person....we are all going to need help with this at some point if a simple BIOS update that is made to run in windows kills are computers!
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Jan 20, 2010
My laptop is Dell studio xps 16. i try to update bios from A11 to A12 and my laptop was crash during this update. and now my laptop can't boot to win. how to recovery bios of this laptop?
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Mar 13, 2013
I updated my friends system to the f.20 bios - and it now comes up that the bios update did not succeed, and then it restarts.
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This is an endless loop - which never lets me boot into windows - so I cannot go back to a previous version of the BIOS.
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I have been reading around the forums and discovered a method to try an emergency recovery by getting the rompaq bios and holding down the Windows Key + B when I turn on the system.
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Just bought an external USB Floppy drive to try this emergency recovery. I tried the USB - but it wouldn't work. I am getting different results here - but not what I want.
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With the USB Floppy plugged in: When I hold down Win+B - the caps light flashes for a lot longer now, it looks like it initializes the floppy drive (green light comes on for just a moment) - but then nothing - just flashing caps lock for a bit and then finally a restart again into the doom loop. It never appears to begin to read the floppy disk or search for a bios file.
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What am I doing wrong? What can I try? Does the disk need to be leabeled a certain way? Does my BIOS file need to be renamed?
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Jan 8, 2015
During updating BIOS with this i have error "BIOS update failed! Image verification failed. Error code -200" and laptop was frozen, keyboard and touchpad doesn't respond. After 30 min i remove AC and battery from my laptop and try to power on again, but dell not respond.Â
What can I do now?
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Jan 27, 2013
Dell laptop insprion n 5110 screen goes black when the bios update failed ....
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Oct 11, 2007
i have an acer travelmate 3262, it crashed a week ago, it loads windows (XP) normally, then when the word "welcome" appears, it gives me an error message about not being able to read, write, flush something related to the registry (i know i sound retarded but i really don't understand the message) then it keeps restarting, and checking all the drives for problems, then the error message, then restarts again !
i tried to use the safe mode but it freezes before opening it (and restars again)
i tried to reinstall windows, but it doesn't seem to recognize the bootable CDs!! it doesn't recognize the acer recovery CD either :S
i tried using the alt+F10 method to restore the C drive, but still, it doesn't recognize it either !
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Mar 7, 2013
My dell ispirion n5110 doesn't restart after bios update while updating bios my laptop freeze and show nothing only power lamp is onÂ
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Oct 16, 2009
SOME UPDATES COULD NOT BE INSTALLED
The following updates were not installed:
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000,
Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
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Dec 6, 2013
I have a new Inspiron 15 3521. I tried to update to Windows 8.1 several times. It downloads to 50% and then says Installing for a few seconds and then Getting PC Ready for a few seconds then it starts downloading again. Steps taken so far
1. I ran Windows Update and the Intel Storage Controller 7 Series Controller needed to be updated. The update failed.Â
2. I went to Dell's Driver Support site and it detected the same driver needed to be updated. I ran the update and it installed successfully. I restarted the PC. I ran the Dell driver update again just to be sure and it said it needed to be update. I tried it 3 times and every time it said success but it never updated.
3. Downloaded driver from Dell and tried to install from Device Manager. It said the driver was up to date.
I googled this and it appears to be a common problem but no solution was stated. Surely others are having this issue.
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Sep 8, 2012
I get the "failed configuring windows updates reverting changes" message when i try to update my computer, how can i make sure that the updates go through?
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Dec 13, 2013
I get the error in the Title after i tried to flash the latest BIOS update for the Z510. I can press ok and then get into the boot manager but i cant choose anything there. Also I cant boot from a Disk with e.g. XP on it.
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I also tried the Inside BIOS crisis mode (fn+r) with the BIOS file on my USB drive but it doesn't work and tries to access the file on the USB drive but boots normally instead to the error again. (Couldn't try it with removed battery as I have to remove the whole back to remove the battery on the Z510).
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Nov 19, 2008
I have an ACER Aspire 5670. Recently i installed windows vista business.
From the day i installed vista my battery appears to be broken.
Ok let's say battery cells were destroyed (Fedora installed on the same system report that battery may be dammaged)-So it may be destroyed in a couple of hours.
The second weird thing is that it persists not to recognize one device. In the device manager it has a hardware ID: ACPISMCB000
Third weird story. Today my notebook prompted that there was SP1 update available. I installed it (in 3 phases - 2together at shutdown and 1 after restart)
After SP update my keyboard stopped working - same thing with touchpad. I uninstalled SP1, uninstalled synaptics driver and re-installed it - same thing.
In a forum somewhere i read that battery causes these problems. I took battery off and now i am writing this message from my notebook's keybord ... touchpad still dead...
both keyboard and touchpad work perfectly in Fedora 9 and that usb mouse/keyboard work perfect too in Vista.
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Aug 15, 2008
i jsut DL'd the CL50134_Winflash.zip from acers website to try and fix some issues i've found this can fix, i extracted it, shutdown all apps i could, hit start or run and up popped an error message.. system froze... sat there for about 30+ min (i was freakin the whole time) and nothing didn't move.. didn't budge... my screen saver popped on but before that it hadn't moved an inch... can't toggle capslock or numlock.. can't even get rid of the screen saver now.... i shut the system down (the bad way) and now nothing.. can't get it to turn on at all....
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Aug 3, 2009
I have problem.My Travelmate 5520G that I bought two days ago won't boot , i need older bios then V1.17.I need link to bios v1.16 for download.
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Oct 10, 2009
I bought a 2450 and the keyboard, touchpad and usb ports are all not working. I did some reading and someone had said that a reset could fix this problem, he said it was a problem with Acers bios. I'm trying to find where to jumper it, i read that you jumper J3 that is around the memory. I did that and don't think it reset, i figured the bios would give me a time warning or some sort of setting's warning. I thought i should see if anyone knows the procedure. Otherwise im thinking about cutting the lead to the top terminal and soldering in a jumper (which i don't want to do).
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Jan 28, 2010
I have an Acer Travelmate 4070 series and have accidently flashed the BIOS. When I switch on now, there is a black screen and it seems that the laptop is a paperweight now.
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Aug 25, 2008
where the BIOS battery is located at on the Acer TravelMate 5520 laptop? I locked myself out of my computer and heard that removing the BIOS battery for an hour and then putting it back in will reset the BIOS password.
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Sep 21, 2007
Due to some mulfunctioning of my TravelMate it cannot recognize the BIOS administrator passord anymore.
how to reset it?
just working on the CMOS battery doesnt work for that password (only resets the BIOS user password).
is there any jumper or contact on the motherboard to reset?
Can I flash a BIOS and get rid of it?
Where can I find a copy of the BIOS? it seems that ACER Bios utility works under windows and requires to input the BIOS password for resetting.
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Dec 30, 2009
I have an ACER Aspire 5520, (model ICW50) with AMD Turion TK55. I tried to upgrade it with the BIOS available under the model's specified page in ACER site, version 1.33 (IC50133.WPH).
Unfortunately I was naive enough to try flash32.exe, which is the windows base version of the flashing program; now I have a dead BIOS. Windows froze completely, I had to unplug and disconnect battery to have it down, and it never came up.
Then I did a lot of research and I found and browsed hundreds of pages about Crisis Recovery Mode (CRM). From all I read there are some misconceptions I want to get past:
1 - Deal with different CRM versions, which get accessed by Fn+B, or Winkey+B; on my case I have found that CRM gets accessed with Fn+Esc.
I know it, because instead of powering up and then dying in 3 or 4 seconds on an eternal loop, when I press and hold Fn+Esc and then I connect the power adapter (with battery disconnected), I get a quick orange flash under the power button. So, when I press the power button the computer keeps running, fan is running, and it is checking HD and CD-ROM drives.
2 - There is a lot of myth about the way one has to press and hold Fn+Esc. You just have to press it before you connect the power cable. As long as you get the quick orange flash under the power button, you know the PC is in CRM. I have done all the fancy combinations of holding those keys down, but it all ends up in the same. By the way, even if you connect the battery, instead of the power adapter, once you are holding Fn+Esc it gives the same result: orange flash, you are in CRM. Of course you do not want to flash it using the battery, that's why the emphasis on connecting the power adaptor instead.
3 - Most of the info I found about this matter then turns to building the Crisis Recovery Disk (a floppy) or a CR pendrive. It does not solve my problem because when in CRM, the computer completely ignores the USB ports, the 4 of them, I tried one by one, be it with 2 different kinds of USB floppy drives, or pendrives duly formatted in FAT. There is no blinking of light on either. There is no attempt at all to access any of the USB ports......................
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Nov 14, 2009
I have an Acer Aspire 5310 laptop which appears to have a dead bios and i'm hoping someone can help me bring it back to life.
Although I'm not a complete novice with computers i have always avoided messing with things like the bios etc... so i'm struggling a little on what some of you would consider basic steps.
The Laptop powers on, the fan spins for a few seconds and the hard disk light comes on..... I've followed several threads on different forums which have led me to believe that it is the bios.
If i remove the battery, press and hold the fn + Esc keys and then plug in the ac adapter, the power light flashes orange for a second. While continuing to hold fn + Esc, if i press the power button the fan spins constantly and slightly louder than before... but nothing else happens???
I've tried to follow steps to flash the bios using a usb stick and the bios versions 1.50 from the acer website but to no avail.
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