HP 8710p Recovery :: Failed BIOS Update - Restarts In Endless LOOP
Mar 13, 2013
I updated my friends system to the f.20 bios - and it now comes up that the bios update did not succeed, and then it restarts.
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This is an endless loop - which never lets me boot into windows - so I cannot go back to a previous version of the BIOS.
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I have been reading around the forums and discovered a method to try an emergency recovery by getting the rompaq bios and holding down the Windows Key + B when I turn on the system.
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Just bought an external USB Floppy drive to try this emergency recovery. I tried the USB - but it wouldn't work. I am getting different results here - but not what I want.
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With the USB Floppy plugged in: When I hold down Win+B - the caps light flashes for a lot longer now, it looks like it initializes the floppy drive (green light comes on for just a moment) - but then nothing - just flashing caps lock for a bit and then finally a restart again into the doom loop. It never appears to begin to read the floppy disk or search for a bios file.
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What am I doing wrong? What can I try? Does the disk need to be leabeled a certain way? Does my BIOS file need to be renamed?
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Dec 15, 2014
I am stuck with a dell E5440 here power light comes on and then laptop switches off and back on again and just repeat itself! I did not tried anything yet. It is i5 vpro and I installed 1TB HDD few months ago, it has been working no problem since yesterday.
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Jan 27, 2015
I was trying to boot in safe mode so i went into boot options checked safe boot and minimal. Â Then when I restarted, it just kept restarting over and over again. Â I can't get to safe mode. Â I can get to the setup and boot manager. Â I tried running diagnostics and there were no errors.
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Jan 27, 2010
i have a sony vaio vgn-ns290j laptop and i was told I needed to do a bios update..well i downloaded the bios driver from the sony website..started doing the update..and mid way through the laptop blue screened. Now when I go to turn it on it gets power but does not post..Is there a way I can reset it back to the default..?? why does sony offer a driver that bricks your motherboard?
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May 25, 2009
I have a two year old 5633WLMI (Nvidia graphics) Upgraded the RAM to 4gb only to find that 3gb was being shown in BIOS and Vista 32/64.
Downloaded the latest BIOS update from Acer, (v3.50) updated via Dos - Boot USB pen drive, haflway through updating it turned off, now DEAD, no power/lights/screen - tried silent/forced BIOS update but failed due to no power to board.
I contacted Acer, who were not that helpful to be honest, who told me to contact my local service centre (São Paulo, Brazil) again they were not to helpful. so I'm now sat here with an expensive paperweight.
Fairly sure the MBD has fried, so, How on earth do I get one to me to fit?
every site I've seen requires you to send the old to them but they won't ship to brazil or are incredibily expensive.
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Nov 9, 2009
I attempted to update the BIOS in my Acer Aspire 5315 laptop to no avail, the winbios program froze straight away, while erasing the BIOS I think. So since then I havn't been able to start the laptop, no fans, but does blink a red LED beside the little light icon when left for longer than 10 seconds or so when you press the power button. I've tried the fn+esc method to boot it to flash the bios but nothing at all, tried it with USB and CD-ROM. I've tried removing all the hardware and starting it, I've also tried resetting the CMOS, still no luck.
I'm thinking that the red LED might be a little indicator of hope, or is it maybe the capacitor filling up
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Nov 29, 2014
I've just tried downloading and installing the latest bios update for my XPS 13 laptop, update 3360A18.
When I run the update, from inside Win 7 x64, I get a "ERROR 242 - This is not a valid supported system!"
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May 18, 2009
1. cant trust windows for bios update
2. dont flash the bios unless told so by a qualified tech or acer
3. cant reflash/install orig bios via usb thumb drive
4. one option is to take back to acer and get slugged $$$ cos not covered
by warranty.
5. second option is to take bios chip out and have it reflashed.
6. third option is to buy a new bios chip.
7. fourth option i to buy a new motherboard
8. NEVER p!$$ off your gf/wife
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Jan 8, 2015
During updating BIOS with this i have error "BIOS update failed! Image verification failed. Error code -200" and laptop was frozen, keyboard and touchpad doesn't respond. After 30 min i remove AC and battery from my laptop and try to power on again, but dell not respond.Â
What can I do now?
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Jan 27, 2013
Dell laptop insprion n 5110 screen goes black when the bios update failed ....
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Dec 30, 2009
I have an ACER Aspire 5520, (model ICW50) with AMD Turion TK55. I tried to upgrade it with the BIOS available under the model's specified page in ACER site, version 1.33 (IC50133.WPH).
Unfortunately I was naive enough to try flash32.exe, which is the windows base version of the flashing program; now I have a dead BIOS. Windows froze completely, I had to unplug and disconnect battery to have it down, and it never came up.
Then I did a lot of research and I found and browsed hundreds of pages about Crisis Recovery Mode (CRM). From all I read there are some misconceptions I want to get past:
1 - Deal with different CRM versions, which get accessed by Fn+B, or Winkey+B; on my case I have found that CRM gets accessed with Fn+Esc.
I know it, because instead of powering up and then dying in 3 or 4 seconds on an eternal loop, when I press and hold Fn+Esc and then I connect the power adapter (with battery disconnected), I get a quick orange flash under the power button. So, when I press the power button the computer keeps running, fan is running, and it is checking HD and CD-ROM drives.
2 - There is a lot of myth about the way one has to press and hold Fn+Esc. You just have to press it before you connect the power cable. As long as you get the quick orange flash under the power button, you know the PC is in CRM. I have done all the fancy combinations of holding those keys down, but it all ends up in the same. By the way, even if you connect the battery, instead of the power adapter, once you are holding Fn+Esc it gives the same result: orange flash, you are in CRM. Of course you do not want to flash it using the battery, that's why the emphasis on connecting the power adaptor instead.
3 - Most of the info I found about this matter then turns to building the Crisis Recovery Disk (a floppy) or a CR pendrive. It does not solve my problem because when in CRM, the computer completely ignores the USB ports, the 4 of them, I tried one by one, be it with 2 different kinds of USB floppy drives, or pendrives duly formatted in FAT. There is no blinking of light on either. There is no attempt at all to access any of the USB ports......................
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Dec 13, 2013
I get the error in the Title after i tried to flash the latest BIOS update for the Z510. I can press ok and then get into the boot manager but i cant choose anything there. Also I cant boot from a Disk with e.g. XP on it.
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I also tried the Inside BIOS crisis mode (fn+r) with the BIOS file on my USB drive but it doesn't work and tries to access the file on the USB drive but boots normally instead to the error again. (Couldn't try it with removed battery as I have to remove the whole back to remove the battery on the Z510).
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Oct 17, 2012
Notebook: dv4-5121tx
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How to update recent versions of BIOS using USB? I checked MANY pages regarding this. But they all refer to BIOS distributed in different formats, and does not work for me.
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The BIOS file, sp66897.exe (latest version, F.39) and sp60266.exe (previous version known to work, F.34) , contain the following files 01837.fdFlsHook.exe FlsHookDll.dllFWUpdLcl.exeInsydeFlash.exeiscflash.dlliscflash.sysiscflashx64.sysplatform.inixerces-c_2_7.dll
There is no .BIN for .SIG files.I copied all files to USB drive, renamed the drive HP_TOOLS, plug into the Notebook, and copy 01837.fd to all different names appeared in other pages, plug in the USB and power on with Windows Key + B down. End result was a black screen and blinking Caps Lock LED.
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Is it possible to update recent BIOS from USB? Or can I update in Ubuntu / WinPE or other bootable device? I took the notebook to repair in HP service center. Because I needed to use the harddisk (formatted with GPT), I requested to removed the harddisk and HP engineer did so. After repair, the notebook said something like 'no bootable device ...'. It's found that the BIOS was DOWNGRADED to F.17 (originally F.34), which did not support GPT.
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Therefore, I need to update the BIOS and any method requiring local harddisk is not usable.The harddisk quick test could run in BIOS. This means the hardware is OK. But the notebook does not know how to boot from the disk.
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Mar 18, 2012
I have a Dell XPS 17 laptop that seems to be stuck in the Startup Repair Loop, and I have tried everything to get out of the startup repair mode, but nothing seems to be working. I have tried F8, Safe Mode, System Restore (to two different dates), and the command prompt, but everything happened to no avail. I even did the Diagnostics test (long version), and that came up with nothing. I purchased the laptop back in October of 2010, and it has Windows 7. The laptop went into this Startup repair loop about a day after it did a Windows "Critical" update. One of the programs that the update tried to install onto my computer was Google Chrome (which it, according to the laptop, failed to install properly). It makes me wonder if the update uninstalled a driver, or turned a driver bad.
Two errors that I repeatedly get are "Corruptfile" and "Autofailover". I truly hope that this is something that can be fixed, and I hope that I will not have to restore my laptop back to it's factory settings.
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May 6, 2014
My Laptop automatically installed the recent windows 8 update during shutdown. After that It is not booting properly. It just restarts repeatedly.
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Feb 15, 2013
Due to an update for the Bluetooth driver, my Laptop Inspiron N5010 has gone into a Repair Option Loop. I've visited many Forums where the primary suggestion is to deal with the RegBack folder, something I haven't tried just yet. Why? Because now I've a REAL Problem. I can't see (through Linux Live DVDs or Win 7 Installation DVD) the Document Folder. There's is a User Folder and a UserName Folder but no Document Folder. There's a Desktop Folder but the files that used to be there are no longer there.
I'm not sure if I really lost them (due to Update) or they're hidden by the system. I thought of removing the Hard Drive and connecting it to another PC to see if the Documents are still there but for this Inspiron, you need an Engineering Degree to remove the HD. Seems like the Tech people at Dell hate competition so they make it more difficult for you to mess with the computer.
There is no way to get into Safe Mode. The only option is using the Win 7 Home Premium Ed, go to repair option (which fails) and try the System Restore option. All ten Restoration Points failed.
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Nov 3, 2012
i bought a pavilion G6-2230sa with windows 8 last week It has downloaded automatically the latest updates today and is hanging at 13% every time Message - Configuring windows updates - 13% complete - do not turn off your computer It's been doing this for hours to day and occasionally restarts and starts all over again. How do i get it to complete or stop trying?
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Jan 23, 2013
i have hp pavilion g6 notebook pc laptop...but it does not contain recovery disk and whenever i create recovery disk from recoverry manager it failed to verify disk 1 and show the message "insert another disk " it happen again and again ...what to do....
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Nov 11, 2014
I have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
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The error message is a dialog box with a black background titled 'Recovery Manager' and the message says 'The recovery attempt has failed. Select one of the following buttons:' where the buttons are 'Save Log', 'Details' and 'Retry'. If I click on 'Retry' it prompts me to insert disc 1 again, (at the stage of recieving this error message both discs have already been used) and if I click on 'Details' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD : Detect some error during PININST_BBV.ChkErrBB.CMD : Check c:system.savlogsBurnBootWarn.logChkErrBB.CMD : or, check c:system.savlogsBurnBootMerge.log
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Oct 22, 2014
I recently had an issue with my HP ENVY TS 15 and from using the support chat in the HP Support Assisant I was advised to do a system recovery.
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This has failed and I am now stuck in a loop!
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Oct 16, 2009
SOME UPDATES COULD NOT BE INSTALLED
The following updates were not installed:
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000,
Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
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Dec 6, 2013
I have a new Inspiron 15 3521. I tried to update to Windows 8.1 several times. It downloads to 50% and then says Installing for a few seconds and then Getting PC Ready for a few seconds then it starts downloading again. Steps taken so far
1. I ran Windows Update and the Intel Storage Controller 7 Series Controller needed to be updated. The update failed.Â
2. I went to Dell's Driver Support site and it detected the same driver needed to be updated. I ran the update and it installed successfully. I restarted the PC. I ran the Dell driver update again just to be sure and it said it needed to be update. I tried it 3 times and every time it said success but it never updated.
3. Downloaded driver from Dell and tried to install from Device Manager. It said the driver was up to date.
I googled this and it appears to be a common problem but no solution was stated. Surely others are having this issue.
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Jan 14, 2014
How do I get this to install ? All the other updates were installed on the same day with out a problem.
I have tried some fixes posted on the MS site and none have worked so far.
I have a z710 with OEM win 8.1 installed.
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Sep 8, 2012
I get the "failed configuring windows updates reverting changes" message when i try to update my computer, how can i make sure that the updates go through?
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Nov 14, 2009
I have an 8710p:
Seagate 320g
C2D T7500 2.2ghz
4 Gigs of ram
Quadro NVS 320m
Windows Vista Biz 64bit
Latest build, BIOS and Drivers
Problem 1 When I listen to music at full volume the laptop BSOD's (only full volume)
This is the error from the the bsod:
The driver detected a controller error on DeviceIdeIdePort4. (With an event ID of 11)
Problem 2 When I check the report, it says:
(Under system)
This is every time i start the computer:
The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
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Oct 12, 2009
It seems that the the end of the power plug (the center pin) is broken.
I have a HP 8710p, and this AC adapter ---> [url]
What I'm asking for is a picture, or a rough explanation of how LONG is the gold'ish connector (the center pin) inside that plug.
I'm asking because I want to find out whether it's the motherboard power connector that's broken or if the center pin inside the DC power plug somehow broke and doesn't provide the power..
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Mar 1, 2009
Problem-- When you Turn on my acer 5315 laptop a blank black screen comes up after the acer logo appears. If you press any key a loud beep noice sounds.
Solutions I have Tried-- Well i started with using the preloaded restore to factory defults and I got an error message at about 99 percent. The error was- Restore Failed- Reason oxd0000001d - or close to that. I figured maybe the backup partiton was screwed up so I pulled out the old recovery cd's I purchased from acer. The same thing showed up. I then figured i should call acer. I called and they told me to use the acer post disk formatter. I tried that and it still did not help the problem. I have no where else to turn so thougt maybe you guys could help.
By the way This is some of my system specs--
Acer 5315-
Hitachi 80GB hard drive-
Windows Vista Basic
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Feb 1, 2010
My Compaq Presario CQ61-110SA kept on crashing wiht the blue screen error so yesterday i had some time on my hands so i thought I would do a full system recovery in order to stop this nuisence from happening, however I wish I had read the problems associated with the HP recovery manager first as now I have no OS and a recovery manager that dosn't work.
At the moment I am using the recovry manger pre installed on the hard drive however it gets to installing the drivers, and after about an hour a pop up comes up for about half a second saying a about a driver install or dont install (it looks similair to th etype of pop up on vista when a new program wants to run) however due to it poping up so quickly and then going I cannot see what the actual driver is let alone choose an option, after this it says recovery has failed the error code c:system.savlogsBurnBootwarn.log it states the error was detected during PINIST_BBV , when i opened the log file it seemed all the drivers had succeded but [mini_FBI] resilt failed, I have tried doing the recovery with the wireless button on as I heard this could be the cause but still it didn't work, I have recovery discs that i burned however My laptop wont seem to boot fom disk even though I have changed the BIOS and put harddrive at the bottom and the disc at the top.
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Aug 28, 2014
I receive System Disabled with code 96552764Â after 3 failed attempts.
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Feb 16, 2011
I tried to update my bios to A07 -> A11 (the lastest). But the update failed. Ok. I just close the updater. I open Google Chrome, surf on the Internet etc. After 10 min, I shut off my Dell computer normaly. Now when I turn my MiniPC on, it just doesn't do anything... My hard drive doesn't starts. The screen stays black...
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