Dell Inspiron 15 3521 :: Windows 8.1 Update Failed On New PC

Dec 6, 2013

I have a new Inspiron 15 3521.  I tried to update to Windows 8.1 several times.  It downloads to 50% and then says Installing for a few seconds and then Getting PC Ready for a few seconds then it starts downloading again.  Steps taken so far

1. I ran Windows Update and the Intel Storage Controller 7 Series Controller needed to be updated.  The update failed. 

2. I went to Dell's Driver Support site and it detected the same driver needed to be updated.  I ran the update and it installed successfully.  I restarted the PC.  I ran the Dell driver update again just to be sure and it said it needed to be update.  I tried it 3 times and every time it said success but it never updated.

3. Downloaded driver from Dell and tried to install from Device Manager.  It said the driver was up to date.

I googled this and it appears to be a common problem but no solution was stated.  Surely others are having this issue.

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[Code] .....

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