Dell Inspiron 7537 :: Won't Update To Windows 8.1
Dec 25, 2013
Spent about half a day now on getting the Windows 8.1 Pro update for my new Inspion 15. However each time after installing the update from the store and rebooting, I am greeted with the message that the update could not be installed, error number 0xC1900101 - 0x20017. I have installed all Windows Updates and also updated all Intel and NVidia divers. Uninstalling everything preinstalled by Dell did not change the result either. What else could I try?
Here are all entries from the %windir%WindowsUpdate.log file from the time frame in which I attempted an update:
2013-12-24 18:26:12:654 1004 ba8 AU #############
2013-12-24 18:26:12:654 1004 ba8 AU ## START ## AU: Install updates
2013-12-24 18:26:12:654 1004 ba8 AU #########
2013-12-24 18:26:12:654 1004 ba8 AU # Initiating scheduled install
[Code] .....
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Jul 12, 2014
Ever since I updated my software from windows 8 to windows 8.1 I lost all the features displayed on the windows mobility center related to the cutomized section from dell. I had to download the drivers to get the gestures configurations for the mousepad, the same happened with the audio drivers I downloaded both from the dell site, but i can't control the usage of the backlight of my keyboard, It turns off like every 20 seconds when there's no activity, and I want to configure it differently and get back the cutomized section of the mobility center,
it used to look like this :
and now it looks like this :
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Feb 12, 2013
After a BSOD I opted for the Windows Startup Repair - but it never gives me a fix. This is the summary message.
"Unknown Bugcheck:Bugcheck f4
Parameters = 0x3, 0xfffffa8006163910, 0xfffffa8006163bf0,
0xfffff80003d81460.
Repair action: System files integrity chack and repair.
Failed: Error Code= 0x490"
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Dec 1, 2014
I am a bit of a tech head, and urged my wife to wait until the "good" touch screen has well laptops came out. I even wrote some glowing reviews of Dell's inspiron 15 7537 after I received it ([URL....)Unfortunately, just a few weeks out of warranty, the trusty laptop has stopped powering up. The symptoms: laptop will not power up. Things I have tried:
-Making sure the power cable was plugged in (LED is on the power ring on the plug itself)
-Making sure the PC recognizes the power cable and the power adapter isn't loose (power ring brightens when plugged in)
-Trying different outlets, including several direct to wall outlets
-Removing battery and trying to power up with just power cable
-Removing battery and AC adapter, holding power for 3+ minutes to "clear static charge"
-Doing above and then plugging power cable in
-One ram chip at a time
-No ram
Unfortunately nothing works. Fans don't turn on, lights don't turn on, display doesn't turn on, no noises or beeps. Other than the power ring on the plug getting brighter when I plug it in, there is no indication that the device is receiving any power. The build quality of the device is so high and my wife has been very satisfied.
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Jan 18, 2015
I have my laptop since August last year. I bought it direct from Dell. I was using it today and closed the lid to go into sleep. Now it won't turn on at all. Once or twice it slightly reacted and showed Dell logo but then shuts down. The power light sort of fades out.
I can't turn it on at all so can't do any sort of troubleshooting.
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Nov 6, 2013
I have the extra RAM Kingstone 2x 4gb 1333 mhz . I tried to put it in my computer, but laptop did not turn on, and he honked a short range beep.
My configuration is:
i5-4200u, 6 gb RAM 1600 mhz, nvidia gt 750m
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May 16, 2014
I got my replacement insiprion and it is a refurbished model. a couple of days ago Today I was typing and I noticed beeps coming from the right side of the machine. I opened the back cover and the sound appears to be coming from the Hard Drive. Dell's quality has really gone down hill. They send me one replacement and that one was riddled with issues... I demand another replacement and this one came and I thought "wow everything works" and this issue pops up.. I also have a dell xps 13 with the coil whine.. Dell really is horrible now. How do they get away with giving customers this stuff? Really.. who is the head of QC needs to be fired.I have bought many dell computers over the years and I have to say the decline in quality is very apparent... I will NOT be buying another dell.. and for the record I have bought a couple of desktops, a couple of laptops... I will no longer give them another cent besides extending the warranty on this machine because I'll need it after the quality of their products..
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Dec 7, 2014
My Inspiron 7537 battery is draining itself when the laptop is powered off. I have all the latest drivers for everything and the latest BIOS. Everything is updated. I have all the best software for viruses and spyware.
It has been happening for a couple of months now. I usually have it plugged in when I use it. Randomly when I turn it on the next afternoon after turning it off at 100% the night before it can be as low as 70% the next day. Sometimes the battery is still at 100%.
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Jan 5, 2015
My dell inspiron 7537 is not powering up. When charger plugged in the charger led glows, but when powered on nothing happens. No display, no light, no beeps, no fan, nothing.
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Jan 12, 2015
My Dell Inspiron 15 (7537) simply does not recognize the built in touchpad for a couple of days now.
I did run all the tests even the ePSA test and all passed with OK, but never the less there are not tests for the touchpad.
If I unplug the external mouse the mouse pointer dissapears, as a sign that there is no device present.(I tried to install and reinstall the synaptics drivers - Input_Driver_15K08_WN_17.0.13.51_A02 ) but no luck at all.
Furthermore, I tried to boot the system using the windows 7 and 8 installation media, as well as Linux Mint, but there is no mouse pointer unless I plug in an external mouse.
It seams to me that the hardware is faulty.
I still have 1 more month left from the standard warranty, what should I do ?
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Feb 25, 2014
Apart from the general advice of 'press the backlit keyboard key' what might be stopping my keyboard backlight from working.
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Aug 22, 2014
Left shift key is not working, I used my dell application to troubleshot, it recognized all keys, like if I press alt it tells its alt and so on, but when i pressed left shift it showed a message "key pressed". so I concluded left shift is working but not being recognized.
I am using Dell inspiron 7537
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Dec 23, 2014
My brand new Inspiron 7537 keeps crashing saying internal clock error. What is this and how do I stop it?
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Dec 30, 2013
Just bought the new Inspiron 7537 with NVIDIA graphics card. The issue is when I try to wake it up after the laptop in a sleep mode, only the keyboard is light but the screen is black. I have to press the power button to shut it down.
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Dec 27, 2014
I'm trying to understand why my new Inspiron 15 7000 series takes so long to start after being put to sleep as I don't believe it should take this long.
The power settings are configured to go into sleep mode whenever the lid is closed or the power button is pressed. If, after closing the lid, I re-open the lid within a short space of time, the laptop bursts into life almost immediately. However, if it is left longer, then when opening the lid, nothing happens and I have to (briefly) press the power button. It then takes about 30 seconds for the windows desktop to appear. This is simply too long!
I've also noticed that if the laptop is left idle and it "powers off", which is set to sleep mode then it again takes about 30 seconds to resume when pressing the power button.
The laptop is running Windows 8.1 64 bit and has 8gb of RAM and an i7-4510U CPU.
I have a 5 year old Acer laptop running windows 7, which is faster at starting from hibernate mode than this Dell Inspiron, which suggests that the Dell is actually hibernating, however none of the power settings are set for it to do this.
How to get this Dell Inspiron to start in a reasonable time from sleep mode as 30 seconds is not acceptable.
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Nov 11, 2014
Inspiron 15 (7537) new laptop, it says startup"Warning: Battery Not Recommended for This System, the system will be unable to charge this battery.
strike F1 key to continue, F2 to run setup the utility.
This is recurring each time when i switch on my laptop, when i press F1 it is logged in and battery is charging fine, also hardware test passed.
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Nov 16, 2013
I received my Inspiron 7537 1080 3 weeks ago. Everything works perfectly except the static noise after connecting headphones. Tried different headphones,latest drivers nothing worked. Dell has sent an engineer to look at the problem. He replaced entire motherboard but the noise is still there. I tried Bluetooth headphones and external sound card but this hissing noise is always there in the background. I am thinking about getting another one after refund but not sure if this static noise is present in all models or was this only one off.
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Jan 6, 2015
My laptop doesnt want to turn on at all while pressing the power switch. When this problem occured, i dont know how the laptop automatically powered on without me touching it. THe second time it turned on, i tried to pressed the power button, the laptop didnt go to sleep mode, which is supposed to happen normally. I tried holding the switch for more than 10 seconds, it didnt powered off. When i hit restart from the charm bar, the laptop shuts down and turns back on without problem.. But then i hit the shutdown, it turned off... But, i cant get it back on, i even tried holding it for a minute. I even took the battery out, tried it with the AC, but no luck..
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Dec 10, 2014
I own a Dell Inspiron 15 7000 Series i7537T-5005sLV.A short while ago I tried to power on my laptop but it didn't come on. I thought that the battery drained and I didn't notice however when I plugged in the power cord no lights came on. I decided to open up the laptop and remove the battery and put back the battery and try to power on the laptop. It came on after doing that and I saw lights again.
I also notice that after reseating the battery, the latency between pressing the power button and the laptop actually coming on is shorter. It is almost instantaneous.Before there was about a 1.5 seconds delay. (THIS COULD BE MY IMAGINATION THOUGH)
I also noticed that I got little "pinches" or small shocks when my skin comes in contact with the edge of the laptop, especially at the end of the palm rest area. The shocking sensation could be cause the hair on my hands as my skin brush along the edges of the laptop as I type. I say this because I've never experienced a shock touching anywhere else on the laptop and I never felt a shock while using the tips of my fingers to touch the edges.
One last thing I feel I should mention. Around the SD card slot area there is a small dent protruding outwards; barely noticeable. It was a brand new laptop and the seal on the box wasn't broken or tampered with so I am assuming that this was a manufacture's defect. One I was willing to overlook since the dent wasn't that bad and added some character to the laptop. However I am beginning to worry that the unit might be damaged and that is why I had the power issue.The laptop is about two weeks old. I had to replace the first one because the display had horizontal waves running from top to bottom. Even in the BIOS. They were especially visible against gray backgrounds.
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Mar 15, 2014
I received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
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Oct 18, 2013
I recently purchased a new Inspiron 15 7000 (7537) with Windows 8. I'm getting used to Windows 8, but really struggling with the integrated touchpad. It's getting so frustrating I'm considering returning it. The problems are hard to pin down, but in general:
-I often get the right click shortcut menu, when I'm just trying to click. I've even changed both the right and left hand buttons to both be "click" (and neither be shortcut menu), but I still get the shortcut menu a lot.
-Sometimes the cursor gets stuck and doesn't respond to movements. I've tried adjusting the touch sensitivity and disabled palm detection. No change.
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Feb 2, 2013
I bought this laptop specifically to use for 3D development and made sure to get the nVidia GT650M to assist in this. I just got my nVidia Vision 2 kit and successfully upgraded the nVidia drivers from their site. However when I go into the monitor settings I am only given an option for 60Hz; there is no option to switch to 120Hz. I am unable to locate a driver update to assist in this. I used Dell's update for the GT650M but it's the same as what I installed from nVidia.
Where can I get a driver to update to 120Hz?
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Dec 6, 2013
I have a new Inspiron 15 3521. I tried to update to Windows 8.1 several times. It downloads to 50% and then says Installing for a few seconds and then Getting PC Ready for a few seconds then it starts downloading again. Steps taken so far
1. I ran Windows Update and the Intel Storage Controller 7 Series Controller needed to be updated. The update failed.
2. I went to Dell's Driver Support site and it detected the same driver needed to be updated. I ran the update and it installed successfully. I restarted the PC. I ran the Dell driver update again just to be sure and it said it needed to be update. I tried it 3 times and every time it said success but it never updated.
3. Downloaded driver from Dell and tried to install from Device Manager. It said the driver was up to date.
I googled this and it appears to be a common problem but no solution was stated. Surely others are having this issue.
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Jan 17, 2015
I have tried taking the battery out, and letting pc start w/o it, hitting the f8 key and trying each solution, System restore won't work, and each fix I read about won't work either. I hate re installing the oS, as I lose everything on my pc.
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Apr 22, 2013
I have a Dell Inspiron 1545 running Windows 7 64 bit SP1. Recently I cloned my old original SATA hard drive for a larger Seagate (600Gb). All is fin apart from no windows update and an annoying request to activate. When i try to update I get a message that my service isn't running and I need to re-boot. It is running and a re-boot makes no difference. In System properties the laptop says it is activated but Windows thinks otherwise.
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Jan 9, 2014
I just bought my new laptop. I have it for around 10 days. Everything was ok at first but after 3-4 days I decided to update to Windows 8.1. After that the laptop never wakes up after going to sleep no matter what I do.
It seems that others have the same issue. I tried uninstalling and reinstalling both display drivers, I removed a bluetooth device that had an error with 8.1 but I couldn't resolve the wakeup problem. I ran the power troubleshooter, nothing. Hybrid sleep in advanced power settings was already off.
It's really frustrating to have to do a hard reset everytime
My machine is an Inspiron 15 3537, i7 4500U, AMD 8850M, 8GB RAM, 1TB HD.
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Dec 22, 2014
my question is, it is safe to update the BIOS from inside the Windows 8? I am ask because in the past my previous laptop, burned the motherboard of the laptop, because the bios update through the windows it was failed.
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Jan 11, 2015
My g and h keys stopped working after a Windows 8.1 update occurred on my Inspiron 15R-5521. I didn't even want te update--but could not stop it.
I have tried updatin BIOS drivers, input drivers, and altering keyboard functions in control panel.
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Mar 12, 2013
My Dell Inspiron 1525's touchpad no longer works. It worked fine this morning. I updated security essentials and windows and then it stopped working after updates had installed. I tried system restore and it still does not work. I can use a corded USB mouse, but I really need the touchpad.
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Dec 1, 2014
I m using dell laptop since 2 years ,last week i try to update my pc with windows latest graphic update unfortunately after update the screen became blank with cursor blinking on it. Now I couldn't access my pc. Safe mode also not working,tried to get in through last known good configuration but it doesn't work.
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