Dell Inspiron 3537 :: Windows 8.1 Update - Laptop Never Wakes Up After Going To Sleep
Jan 9, 2014
I just bought my new laptop. I have it for around 10 days. Everything was ok at first but after 3-4 days I decided to update to Windows 8.1. After that the laptop never wakes up after going to sleep no matter what I do.
It seems that others have the same issue. I tried uninstalling and reinstalling both display drivers, I removed a bluetooth device that had an error with 8.1 but I couldn't resolve the wakeup problem. I ran the power troubleshooter, nothing. Hybrid sleep in advanced power settings was already off.
It's really frustrating to have to do a hard reset everytime
My machine is an Inspiron 15 3537, i7 4500U, AMD 8850M, 8GB RAM, 1TB HD.
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Nov 2, 2009
I am convinced that the fingerprint reader is fine. There must be some issue with the driver perhaps, something incompatible with a recent Windows 7 software update?
Laptop working fine. I put it to sleep when I'm done and use the mousepad to wake it up. The fingerprint reader LED will blink, and I can swipe my finger to log on.At some point, after a few times of putting laptop to sleep and waking up, the fingerprint reader does not respond. No blinking LED. I swipe my finger and the reader does not respond at all -- doesn't even tell me that there was a bad read.If I log off and log back on again, no change. However, if I do a reboot, everything is fine--the fingerprint reader is working again.
My system is an HP dv6-6145dx. I am running Windows 7, with latest updates. The built-in fingerprint reader is running on HP Simple Pass 2011 v5.1 and Validity Sensor driver version 4.3.205.0. When I attempt to launch the Simple Pass interface, it loads the database but then the application vanishes. I tried uninstalling and then reinstalling the software, but this does not make any difference with the issue I noted.
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Feb 9, 2013
When i put the laptop on sleep mode. sometimes it wakes up automatically, even though the lid is closed. what can be the possible issues?
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Jan 18, 2010
For the last several days my Dell SXPS 1645 laptop running Windows 7 Professional randomly wakes up from either Sleep mode or Hibernation mode at any time during the day. The most it seems to stay off is for ~6 hours. It does not happen when I properly shutdown the PC. I checked the task scheduler, and nothing is scheduled to run at most of the times it wakes up, and none of the tasks are set to wake up the PC if scheduled to run. In the system logs, Windows 7 recognizes that it was waked up, but the "Power-Troubleshooter" event entry looks like this:
The system has resumed from sleep.
Sleep Time: ‎2010‎-‎01‎-‎18T11:10:00.659235300Z
Wake Time: ‎2010‎-‎01‎-‎18T17:43:26.545117000Z
Wake Source: Unknown
Any idea what could be causing this? I'm positive it's not a "Wake-on-LAN" feature as that's fully disabled and I'm only using WiFi anyways. I'm not sure if this happens when the laptop is only plugged in or if it happens on battery as well. (I'm continuing to see if there's a trend on this one)
Some background info: I'm running the original Dell build on the laptop with some of the bloatware removed via Control Panel. I've modded the ATI driver to the latest Catalyst version, which does seem to record the odd event error shortly after power-on (I noticed it when checking the power on event logs)... not sure if that's related.
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Oct 18, 2009
My 1410 has a very strange problem. If I put it to sleep with the lid open, it will properly stay asleep for hours and hours.
However, if I then close the lid, it will always wake up within 5 minutes (I can tell by the status lights). This happens regardless of the lid-closing action I have specified in Windows (hibernate, sleep, none).
If I tell it to hibernate on lid-closure, it will hibernate properly. If I tell it to sleep on lid closure, and close the lid, it will go to sleep and then quickly wake up again. What the hell could be doing this, and how can I fix it?
The laptop is a bone-stock aspire 1410, running windows 7-64, with up-to-date drivers and the latest BIOS (happened with old BIOS too).
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Feb 18, 2012
So, is it normal that by pressing Fn Key + any other key (on the keyboard) - computer wakes up from sleep?? Or is something wrong with the OS?
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Nov 27, 2014
When I bought my Inspiron 3537 it came with Ubuntu, for business reasons I needed Windows, so I removed Ubuntu and installed Windows 8.1.
Now, I'm considering switching MBR to GPT, I'm 99% sure that my pc supports UEFI and that it will work fine. In order to do that I must clean my whole hdd, that's not really problem because I have backup. What bothers me is this.
There were few extra partitions on my HDD, 350 (empty) partition with no label (it's not windows system reserved) , 3GB partition with label OS. They were put there by Dell.
Now, considering that I have to Clean my hard disk using Diskpart, and this partitions will be removed, will I lose something? Some BIOS functionality or something like that? Is it safe to just wipe them out?
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Jan 14, 2014
who came across with slow start up and sleep issues in windows 8.1. ( Dell Inspiron 15-3537).I recently upgraded from windows 8 to 8.1. After installing all the drivers found that fast start up not working and laptop does not awake from "sleep" state.
Actually reinstalling the Intel Video driver solved the problem. When I was going to install video driver, it was said that a newer version is already installed. However neglected that and downgraded the video driver. that 8.1 is faster than 8.you install the latest driver given in dell website.
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Sep 11, 2013
I Have purchased a Dell Inspiron 15 3537. I installed windows 7 64 bit. I cant find the drivers for the wifi n/w card.I tried installing the windows 8 wifi driver for this model but its not working.
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Dec 4, 2013
I have an issue with my Inspiron 3537 running windows 8.1 Pro.
My laptop is not discovering any Bluetooth devices and cannot be discovered from them either.
I have installed the latest drivers Dell Wireless 1705 WiFi + Bluetooth Driver and I updated the BIOS but the problem remains.
Here is a screenshot of the device manager, don't know if any other details needed ...
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Apr 4, 2013
Dell XPS L502x
Windows 8 pro
+This has bugged me for a long time. Every time my laptop goes into sleep mode and the screen turns off the cpu fan turns on. It hits 100%.
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Jan 5, 2014
It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
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Mar 15, 2014
I received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
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Jan 6, 2015
I put my laptop on sleep by closing the lid but after some time when I open the lid it doesn't show any display. I tried to on the laptop by pressing power button but it doesn't responding. I bought it around 4 months ago.
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Nov 27, 2014
Do new Dell laptops like mine (Inspiron 3537) support booting from SD card? I don't have one at hand to test it, but I would like that feature.
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Oct 13, 2014
I have no usb boot option and i cant seem to enable it no matter what i change.
Also the laptop has Linux on it that i cant seem to boot either,all i get after the format that i did at the partition that had windows is a syslinux blackscreen.
Let me note that i had the usb option pre-bios update.I updated bios because i could not install wifi and bluetooth drivers.
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Dec 8, 2014
I just got a brand new Inspiron 15 (3537, mid-2013) about a month ago. Problem is, the touch screen has not been working ever since I got it. Are there different variations of the Inspiron 3537 or is mine just malfunctioning?
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Nov 29, 2014
I am facing the same with my Inspiron 3537 webcam, have done fair bit of reading and tried all solutions provided but none worked.
The integrated webcam or a third party webcam does not work with any program (tried Skype, Dell Webcam Central). I have tried uninstalling and re-installing the cams and drivers but nothing works.
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Jan 14, 2015
I Cant restore my Inspiron 15 3537 , missing restore disc... what should I do?
Is there any way I can have a copy of the Restore Disc to default settings... the unit is still under warranty by the way...
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Nov 23, 2014
I have a problem with my touchpad. Sometimes everything is ok, but0 especially when I put my laptop into sleep and then power it on some functions doesn't work properly eg. the two finger scrolling.I've found is to restart my computer which is annoying.
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Dec 17, 2014
I have a acer aspire 7750 G with windows 8.1
When I take the laptop out of a sleep mode it goes immediately back into sleep mode. I do get the screen to enter my password but it's only there for like 2 seconds.
The second time I take it out, it works fine. Just a bit annoying that I have to do it twice pretty much 95 % of the time.
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Dec 16, 2014
I bought a Dell Inspiron 15r 3537 five or so months ago. I haven't had many problems with it but just today, I have run into a few issues, wont load up, the power light flashes for a split second then nothing which seemed to resolve it's self after I ran a systems diagnostics (which everything was running fine and I received no error codes). I left it alone for a few hours and then when I started it back it up....nothing. It isn't taking charge though the charger is still showing a green light on it. I've taken the battery out and held down the button for 15-30-45 seconds all with no result.
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Feb 22, 2013
I tried to update bios in Inspiron N5110 but laptop freezed in the middle of update so I had to remove the battery to turn it off.
Now it won't turn on and just it makes three beeps and nothing else. how I can turn it on again?
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Nov 29, 2013
I have a Dell Inspiron 3537 few weeks old. Originaly was Win8, but I update it to Win8.1.
After I registered laptop, next step was to partition my C: partition on two parts, partition C (OS), and D (Data). After that I successfully installed all programs I need. And after few days problems started with few BSoD. There are few problems and I will explain all of them.
My Dell checkup "Blue screen troubleshooter" reporting every few days one or more BSoD with explanation: "The unknown driver (C:Windows/system32/drivers/atikmdag.sys) appears to have caused a system crash. Complete the tasks below to prevent unexpected shutdowns in the future."
On same My Dell checkup I try to run "PC Checkup", and everything appear OK, no problems reported. Custom scan on only ATI video card (ATI Radeon HD8850), and result is "Passed".I also run build in DELL diagnostics (Boot menu) and there was no errors, and also Dell online diagnostics and everything was fine.
I try to install new driver from DELL website (AMD Radeon HD 8850M driver 13.151.0.0), but during installation, screen blinked few times and then went off. I thought that this is OK since video driver was installing. I left Laptop for one hour to "finish installation" but noting happened. I turned off laptop by pressing ON/OFF button for 5 sec, but after that laptop don't want to restart. Here I noticed other problem I will share with you in the moment. Fortunately, I installed Acronis True Image 2014 so I was able to restore a system. BTW, same driver version was already installed acording to "MSINFO32).
Now, my system is running, I can still see BSoD warning in My Dell Checkup, but actually I don't actually see this BSoD. Strange. If I right click on desktop and then click on "Graphics Property" or "Configure switchable graphics" I get this warning:
Second problem. During my laptop beforehand explained "BLACKOUT", I tried to use Windows Recovery. I tried "Refresh" and "Reinstall" and both times I got message:
"Could not find the recovery environment. Insert your Windows installation or recovery media, and restart your PC with the media".
If I try to use "Dell Backup and Recovery", I got message:
"Dell Backup and Recovery has not been able to detect the recovery Partition on this computer. It may be missing or corrupted. To recover your computer to the original factory state and restore the Recovery partition, please use your System Recovery Disc." etc...etc...
I don't have any of this discs coz OS was preinstaled. So, basically I can't use any facilities to recover my laptop because I don't have factory recovery media or recovery disc. Fortunately I'm using Acronis, but that's not a point. I want something to recover my system to original, factory state.
Actually, Windows Restore facilities are OK and I can restore to some point I created.
BTW, my hard drive is partitioned on 7 partitions. Originally there were 6 partitions with huge C: partition. I split this one on two.
And also, since this BSoD is likely caused by video driver, how can I safely update this driver. As explained before, after first try I had disaster. Can I try to install new driver for AMD Radeon HD 8850M from ATI site?
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Mar 7, 2013
My dell ispirion n5110 doesn't restart after bios update while updating bios my laptop freeze and show nothing only power lamp is on
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Dec 5, 2014
I have a Inspiron 15 3537 laptop and I noticed that I can hear a high pitched noise where the Memory/hard drive are located. That noise is louder when I put the battery mode on "battery saving", but I still can hear that noise when the battery mode is set to other mode than that. Please note that I switched my hard drive with a SSD, because I thought that it come from here.
My laptop is still on warranty, I bought it recently (July 2014)
I know that there are posts with this issus, but I haven't found a solution yet.
Also, on an other subjet, is it normal that my battery already lost 10% of its capacity after only 5 month of use?
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Dec 20, 2014
My dell inspiron 3537 has been showing this problem. When i press the power button on, the display remains black though the fan and dvd writer works . this is followed by 7 beeps . The First beep is loud and remaining 6 are short beeps. Beeping repeats untill i press the power button. My laptop is only around 6 months old.
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Dec 21, 2014
I am using a HP pavilion 15 016tx laptop that runs on windows 8. I am trying to update to Windows 8.1, but im unable to do so. I tried it by formatting my laptop and selecting the update from windows store, but it asked me to update windows, which i did, but not the option is not available . I tried to update from Microsoft wibsite but it the store says my laptop is running on a OS that does not support update..
Earlier last month i was able to open the update option but as i didn't had time so i did not use it.
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Jan 5, 2015
I have reinstalled the windows (an another version of win7) on my Dell Inspiron N5110 laptop (all previous partitions deleted, so it is same as if installed a new hdd). I have installed the drivers from my original dell drivers dvd. Everything is good, but the sleep function is disabled, grayed in the start menu (hibernation is enabled). What may the problem? I would use sleep instead of hibernating.
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