Dell Inspiron 3521 :: Windows 8 64 Bit Bluetooth Not Connecting To Any Device
Sep 7, 2014
I own a Inspiron 3521, and about 6 months after I bought the system my Bluetooth stopped working, I search for devices, and the only device that shows up is my LGP-769 cell phone, and none of my Bluetooth headsets or other audio devices. However after pairing I cannot establish any kind of connection with the device. My Bluetooth icon still appears in the system tray but the settings will not open, even in the Device Manager the phone reads as a normal Bluetooth device. I've tried updating the drivers, but whenever I try to install a new driver it says that the OS is not compatible, even though it is for Windows 8 64-bit, and from the Dell website. I have searched every form and looked into every possible system setting, and no one seems to be having luck finding a solution to the issue, none of my previous Dell systems have done this.
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Mar 18, 2013
Bluetooth not working on my new Inspiron 15 3521. System config - Windows 7 64bit.
I have updated driver from Dell support but still having same problem. It goes in searching mode and nothing further. Unable to detect the laptop from bluetooth device (phone).
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Feb 6, 2013
i already use a wireless tether to my cell phone as a modem. works great, but when i try to sync btooth i get "not supported by windows" I checked windows support .it says that btooth is in the sware
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Jul 18, 2013
I have bought a new inspiron 15 3521 & after going through the community i think i have made a mistake of buying this particular model. Still trying to resolve my Bluetooth problem. I have installed dual booting Windows 7 & 8 also
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Aug 4, 2014
I have a HP Probook 470 G1 and am having problem connecting to bluetooth devices.
I am running windows 8.1 pro.
When I look at the software page for my laptop on HP site, they list quite a few different drivers. How do I know that I have installed the right one?
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Apr 4, 2013
i have dell inspiron 14z model5423,it's Bluetooth has not been connected to other device.
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Oct 27, 2013
My bluetooth is not working it is not detecting any device or any other device is not detecting my laptop's bluetooth.
Here I have attached picture
My System is Windows 7 64bit home basic
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Jan 16, 2015
I have a Dell inspiron 15 3521 and it was built in the year 2012, and it is a Laptop. It was given to me band new in July 2014. From that very first day "the numLock key" would not come on, I called Dell and they told some things to try. To make a long story short, it still won't come when I I power up the next day Same problem, won't come. The program I have I Windows 8.1 ....
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Dec 6, 2013
I have a new Inspiron 15 3521. I tried to update to Windows 8.1 several times. It downloads to 50% and then says Installing for a few seconds and then Getting PC Ready for a few seconds then it starts downloading again. Steps taken so far
1. I ran Windows Update and the Intel Storage Controller 7 Series Controller needed to be updated. The update failed.
2. I went to Dell's Driver Support site and it detected the same driver needed to be updated. I ran the update and it installed successfully. I restarted the PC. I ran the Dell driver update again just to be sure and it said it needed to be update. I tried it 3 times and every time it said success but it never updated.
3. Downloaded driver from Dell and tried to install from Device Manager. It said the driver was up to date.
I googled this and it appears to be a common problem but no solution was stated. Surely others are having this issue.
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Feb 17, 2013
recently purchased a Inspiron 15R 5521 from Dell Australia and took me a few weeks to install and setup the the system the way I want.
Today, I tried to enable bluetooth but the slider won't move to On mode, so I checked Device Manager and Bluetooth device was labeled as Unknown device.
So I checked my service tag numbered driver updates and there's a Intel Centrino Advance-N 2230 15.5.6.48 A02 driver update, so tried updating to that driver. But it returned device not configured correctly and prompting me to reinstall driver. Reinstalling driver fails with code 1 error.
Maybe something physically wrong with the Bluetooth side of the hardware ??? Anyway to confirm such without doing a full factory image restore as it took ages for me to setup the system the way I want !
I've tried, uninstalling the bluetooth device from device manager and restarting Win 8 and reinstalling device via hardware change detection Tried uninstalling Centrino driver and installing previous version of the driver
below are screenshots of what I see
My service tagged list of drivers showing Centrino Advance-N 2230 15.5.6.48 A02 driver
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Nov 6, 2014
I Purchased this laptop, (Inspiron 3521) through ebay.in and after 3 months I found that it has no factory installed image in it (but mentioned during purchase). I still have warranty till march 2015. Can I be able to replace the faulty disc with new one win8 installed.
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Aug 22, 2011
Recently I got my new inspiron n5110. after i had installed OS, i installed drivers, with bluetooth driver amongst them. I managed to make everything work just fine, except bluetooth radio. I downloaded original driver from Dell support page and installed it, but device manager shows "Generic bluetooth device" with a little yellow exclamation mark. when i go to the properties of the device, it says "Windows has stopped this device because it has reported problems. (Code 43)". i tried a lots of things but none worked. then finally i tried to uninstall driver, and found out that uninstaller throws error: "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." i'm running win7 enterprise x64 ....
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Jan 10, 2015
Recently upgraded to windows 8.1 and since then no bluetooth being detected in device manager.
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Apr 3, 2014
I am new user of hp laptop. I have an HP Spectre 13 3001el and windows 8.1; my bluetooth no longer exists! I do not see the command to enable the bluetooth settings and the network card on the bluetooth does not even appear in the device manager! I reinstalled hundreds of times the drivers for the card "intel duel band wireless AC 7260" but bluetooth still does not work! I tried to restore the initial configuration of windows but to no avail, bluetooth still does not exist!
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Jan 19, 2015
I am having a Dell Inspiron 3521 laptop which came with a Ubuntu installation. For obvious reasons I shifted to Windows 8.1 x64 pro but immediately my machine no longer detected networks. In fact, I can only see the option to use wired connection now (after installing some drivers from Dell) in the system tray network notification.
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Apr 8, 2013
installing drivers for inspiron 15-3521 , showing an eror "stop working" on win 7 64 bit
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Apr 4, 2013
I just bought a Dell Inspiron 3521 i3 with Ubuntu. I installed Windows 7 32-bit, but the OS does not recognize the AMD display adapter. I installed the drivers from the Dell website.
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Dec 16, 2012
Windows 7 dont have drivers for the WiFi adapter, so I dont have internet on windows! And I just cant find any drivers for this laptop.
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Jul 18, 2011
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
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Jan 11, 2013
I have got a new Dell Inspiron 3521 i5 with 4GB RAM - 64 bit OS - Windows 7 - Service Pack 1 Laptop, everything works good except, the problem with my Wi-Fi Connectivity.
The issue I'm experiencing is with the Internet connectivity, my Wi-Fi connectivity loses frequently and I get message saying "Limited Access", and gives me an option to reconnect it manually which is a bit disappointing. .
Rest all works pretty fine, I'm satisfied about it. Just this error, disappoints me.
The troubleshooting I have tried so far is -
1) Resetting router for 30 seconds and restarting it - did not fix my problem.
2) Checking firewall settings - did not fix my problem either.
3) Tried virus check as well, but no fix so far.
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Mar 26, 2013
I just bought this Dell Inspiron 15 3521 Model I15RV-1428BLK it says it's a touch screen laptop on the specifications but the touch screen doesn't seem to work at all not even once since I started running the laptop for the first time. The one I tested at the store worked fine.
Looked up for drivers with my service tag, but couldn't find nothing that fixed the problem.
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Mar 27, 2009
When I configured my Vostro , I thought I would be happy plugging in my dongle when I want , so I skipped the bluetooth !
And now , the bright little piece jutting out seems a bit of a distraction.
In my vostro , the internal bluetooth connector is just above the keyboard , and connecting is a snap , and the original module aint that expensive either , but ....
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Mar 2, 2012
I have had this model for about 2 weeks and the bluetooth was working fine on setup, although now when I try to connect to my phone even though I had already added my phone as a device it seems to have been removed and the bluetooth just will not find any devices whatsoever. Previously my phone would find the laptop under the name I had given but now when finding it, it comes up as PC Controller App v1.4. , but still no response on laptop. I have run a diagnostic on the wifi and all seems to be ok.
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Aug 12, 2014
I'm using an HP 2000 Laptop running windows 8.1, my problem is that bluetooth isn't working anymore I don't know what the problem is, the option for ''allow a device to connect'' isn't working its in grey colour I cant enable it.
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Jan 30, 2010
I did some searches and found very old posts pertaining to bluetooth issues...
Whenever I start Windows from Stand By or Sleep the bluetooth connection is hit or miss...If my bluetooth mouse does not work I go to device manager where my Dell Truemobile 355 + EDR has issues and if I shut it down/start it up it works fine.
How can I fix this, its frustrating going into device manager every other time I start up my laptop!
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Jan 7, 2015
I've been trying to connect a Moto G phone to use as a GPS in a Dell Insipron 5421 with windows 7 pro 64 bits, and although the phone is recongnized, it gives an error when configuring the services, so no service is available. I've found a diversion to solve the file transfer issue but still cannot find a SPP outgoing port for connecting the GPS service to the laptop, and still have to services that fail to load a driver. I've tried every version of the driver and the Pro/Set wireless solution inlcuding de 17.1 version (12/29/2014) but still doesn't work.
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Feb 28, 2013
When upgrading windows 8 told me to remove the old bluetooth driver... then at some point I also formated and installed windows 8 clean
When I go to instal the driver that worked for win7 64 bit it does not let me do it.. because there is compatibility problems
I wan to use my android phone with my laptop
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Dec 4, 2013
I have an issue with my Inspiron 3537 running windows 8.1 Pro.
My laptop is not discovering any Bluetooth devices and cannot be discovered from them either.
I have installed the latest drivers Dell Wireless 1705 WiFi + Bluetooth Driver and I updated the BIOS but the problem remains.
Here is a screenshot of the device manager, don't know if any other details needed ...
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Mar 3, 2009
Have Dell Latitude D830 and PPC Phone
In short:
* Bluetooth syncing between PPC mobile phone does not work
* Bluetooth between PPC mobile phone and Dell Laptop pairs
* USB Syncing between mobile phone and Mobile device center works
* Bluetooth syncing between PPC mobile phone prior to system reinstall DID work and worked well.
* Bluetooth mouse was paired first this time and works well.
Problem Details:
I have a windows pocket pc phone that connected to Bluetooth very well with my Dell D830 prior to the crash I had last week. In fact, it worked better with Bluetooth than it did with the USB connection. After receiving a hard drive from Dell with the Vista Dell Basic operating system image on it and set my system up again along with all my programs and downloaded and installed the Mobile Device Center 6.1 from the Microsoft site. I synced pocket PC phone up with usb and had no problems. I set up my bluetooth and it connected with no problems. (I have a Bluetooth mouse that I set up and it works perfectly.) The Mobile Device Center partnership with bluetooth will not work. When I select ActiveSync and select Menu/Sync with Bluetooth, the Mobile center does not recognize the PPC phone. I see no response from the Mobile Device Center at all.
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Apr 26, 2009
When I switch on my laptop, the Found New Hardware Wizard starts saying "Windows needs to install driver software for your Bluetooth Peripheral Device". If I click on the Locate and Install Driver Option, it is unable to install any drivers.
My Bluetooth has been working fine. I have just two devices attached to my laptop via bluetooth - A bluetooth mouse and my Smartphone.
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