Dell :: Cant Update BIOS Of My New Studio XPS 1340
Dec 8, 2009
I hope I am using the right part of this forum to ask this... Heres my problem: I bought new Dell studio XPS 1340 (CPU: I Core2Duo T9300, GPU: GeForce 9500M (GF 9400MG + GF 9200MGS, HDD: 320GB, 7.2k, RAM: 4GB)
and I had some troubles configuring my graphic cards in SLI mode. I read somewhere, that BIOS upgrade from A07, which I have, to A11 will help with this problem.
I downloaded A11 BIOS update, but the setup wont recognize my current BIOS. When I load into the BIOS I see, that its really rev. A07, also it has header from Dell inc.
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Mar 28, 2013
I have a Dell Studio XPS 13 (1340) and when i switch it on the power lights etc come on and the screen is blank. After a while it shows the Windows desktop and the laptop is ready to use but I cannot see the DELL logo at start up or am I able to get into BIOS. However when I plug the laptop to an external monitor it displays the LOGO properly and I am able to get into BIOS.
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Jun 10, 2009
I just got the SXPS1640 and have been playing a game that is getting a bit warm after a few hours of play then the game started loading slower.
I was doing some reading and found that you can update the bios to A07? I found the download, but wanted to make sure that the computer doesn't already have this and how to install and it too.
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Jan 10, 2010
Studio 1555 dead after trying to update bios from A8 to A9
So today I found that Dell had an update for the current A8 BIOS on the Studio 1555 that I bought in May of 2009. Just a quick comment, I have had nothing but problems with this laptop. I got it with VISTA 64bit, which you all know sucks balls!!!! So once Win7 came out I bought a 500gb HD and Win7 Ult. 64bit, but as I said, it doesn't seem to be just one thing, its the blue tooth, or the network card, or explorer keeps crashing and restarting by itself constantly, especially yesterday. Plus I've been trying to use this laptop as a dual boot with Ubuntu and Win 7.
So I found the BIOS update today, DL it and closed everything and then started the update. Says its going trough sectors and there are 39 of them, when it got to #20 the thing just stops, everything then freezes after trying to open a new window, ctrl-alt-delete doesn't work, nothing works. So I take the battery out and then of course I go to turn it back on and its dead or bricked or what ever you want to call a $1300 piece of on my coffee table.
So after that I found that a few other people have had the same problem and some people haven't, but I have yet to find someone who has fixed it. So I brought up the ol' Dell Chat support and of course they tell me"oh my supervisor says that your hard drive and mother board are dead now".....!!!!!! I asked how that can be with something they post and let the end user install, now my computers dead, I'm supposed to wait a few days for a tech to call me a schedule an appt. to come to my home and replace the "motherboard and hard drive" according to the chat support.
First of all I am about to smash this thing with a freaking hammer, I have been with PCs forever and when I was looking to buy a laptop, my wife said, don't buy another PC, all you do is spend days and days at your desktop when something goes wrong with windows, she of course is a MAC person and has always used them, but I said "oh no hun, this new Win7 is going to be great and Dell have great laptops" Holy on a shingle I was totally wrong and I will never buy another PC, it will be Macs from now on once I get a chance to buy a new laptop or desktop. But anyway, since Dell has about the test customer service I have ever experienced, I decided to post my conversation with the person from dell....enjoy, and by the way..... DO NOT INSTALL DELL STUDIO BIOS UPDATE A8 TO A9, YOUR COMPUTER WILL DIE.....I'm only kind of lucky since the computer is less than a year old and I have 2 years of onsite service if I need it. So anyway, here is my conversatation, take it as you will, but I would be very wary with this whole thing and Dell laptops in general, Dell, your company used to be all over the news and mags. because you were made by a smart guy who liked computers and wanted to give people what they really wanted when they needed to buy a new computer. Well I can tell you that ever since Dell came about as a company, all of that flash and glitter about their company, computers and people has faded so badly, these things might as well be sold in a vending machine, you think that when you spend $1300 you will get something really good. What a crock of crap...forget you dell, this thing is being sold ASAP after it is fixed......oh yeah heres my conversation for all you other dell studio 1555 people who need help or ammo in case their crappy customer service doesn't help you.
please for the sake of all of us, if you can and are willing, please read the doc I attached to this post which is the chat log between me and the Dell support person....we are all going to need help with this at some point if a simple BIOS update that is made to run in windows kills are computers!
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Jan 20, 2010
My laptop is Dell studio xps 16. i try to update bios from A11 to A12 and my laptop was crash during this update. and now my laptop can't boot to win. how to recovery bios of this laptop?
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Feb 20, 2013
i have dell studio 1558 laptop. i want to update BIOS software.
so need steps in detail about updating BIOS software.
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Feb 21, 2013
When I boot up my PC it comes to a screen expressing that the battery is critically low and the AC Adapter cannot charge properly, press F1 twice to continue.
The computer continues to boot up fine, but is running strictly off AC power. It boots up the same with or without the battery locked in. I even bought a used, but guaranteed functional battery and it had the same result.
After researching a lot online I saw a common solution is to update the Bios.   Currently my system has Bios A01, and I have tried updating to A07, A11, and even A00 without luck. When running the executable in Windows 7, just before it flashes the system with a new bios I get fail message saying operation cannot complete because AC Adapter and battery must be present and functional.
So I found a guide online to create an MS-DOS startup boot drive, along with the Bios .exe's which can be run from MS-DOS. The system booted up into MS-DOS mode fine, but I received an error running the .exe, "Cannot run in DOS mode". I also tried to run the .exe with the /forceit command afterwards with no luck.
So at this point I don't know if my laptop simply needs a BIOS update, or if I have a faulty motherboard or battery sensor.Â
Ideally I'd like a solution to upgrade the bios without a battery that works and can resolve my problem. But if we can't find a solution, I need to know what needs to be fixed so I can repair my laptop through Dell's Out of Warranty Repair service.Â
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Nov 19, 2009
A new bios update was released today for the XPS 1645 which apparently enhance sound quality. Thats the only thing listed in the release notes anyways.
I installed it on mine, but haven't noticed a difference as of yet.
http://support.dell.com/support/down...&fileid=364341
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Feb 17, 2013
I was trying to update my old studio 1737, and updated the BIOS to A09 while doing an otherwise thorough and effective diagnostic (from Dell website). Now when the BIOS does identify my hard drive its inaccurate (intermittent ID of the HDD, showing no HDD sometime and a Samsung other times). So, laptop fails to boot, saying operating system not found. Am trying to flash BIOS using last working version on USB stick, following advice found on internet. Well out of warranty period.
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Feb 10, 2009
Last week I received my brand new Dell Studio XPS 1340. After some days I got the "Power Adapter cannot be determined .....". So I called Dell Tech Support. He told me to flash the BIOS from A02 to A03. So I did. Under the flashing I got a bluescreen. So the information on the BIOS was gone. So yesterday a Dell Techincan came to my house and replaced the motherboard with a new one. I noticed that this motherboard has BIOS version A01 (the oldest one). I also noticed that the processor fans is always on 4000 RPM. It never slows down to 2000 RPM, even if the temperature is on 40 degree celcius.
So I though this had to be something with the old BIOS version. So I called Dell, and I tried to flash from A01 to A02. But the same bluescreen came, this time, lucky for me, before the flashing! So nothing get destroyed!
Anyway, Copy paste the dump file here:
Seems like PHLASHNT.SYS has something to with this? Have someone have this same problem as me? The fans never stop, and I think its because of the old bios version. And:
1) No errors on the diagnosic test (full system scan)
2) I switched from Vista 32 bit to Vista Business 64 bit (original) with the signed drivers from dell.com (all my drivers are verified)
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000081, MmMapLockedPages called without MDL_MAPPING_CAN_FAIL
Arg2: fffffa800b7a5120, MDL address.
Arg3: 000000000000008a, MDL flags.
Arg4: 0000000000000000, 0.
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Jan 23, 2010
I am currently running BIOS revision A5 on my 1340 which I bought in April 09.
I am re-installing Windows 7 64 bit following freezing problems and am considering updating to the current BIOS revision A11.
Under the 'Important Information' for the A11 BIOS at the the Dell download site, it says:
'2.This BIOS is for B02 chipset'.
SIW (System Information for Windows) on my 1340 reports:
North Bridge NVIDIA nForce 730i Revision B1
South Bridge NVIDIA nForce 730i Revision B1
I presume this is the chipset revision.
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Feb 20, 2009
is this possible? would save hassle of getting a macbook
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Nov 19, 2009
I just got my sxps 1340 and am running vista sp2.
I have 4GB of ram, and task manager shows that 2.8GB is in use. The processes total up maybe 500MB, so whats using the other 2.3GB of ram
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Apr 6, 2010
The 1640/45/47 owners and the m1330 owners have their respective replacements threads. There has also been a concern about getting Alienware instead of XPS thread. So I created this thread because the Studio XPS 1340 has reached EOL and is no longer offered as a replacement. Thus, I would like 1340 owners' help in tracking and monitoring replacements.
Please specify experiences regarding:What are the specs of your current XPS 1340?What system was received in lieu of the SXPS 1340? Specs? New or Refurb?At what point were you aware of the system you were going to receive?How long did the systems' exchange process take?Did you attempt escalation or any form of negotiation?Are you happy with your replacement? .........
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Sep 2, 2009
I am going to Wales in about two weeks for university and i am looking for the AC unit for the 1340
Can any 1340 UK users please tell me which model their power brick is? or where i can buy them. In Canada we have best buy and etc. What type of big box stores sells dell accessories in the UK.
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Feb 17, 2009
This is my HWMonitor result:
Intel P9500 and Nvidia 9200m: Idle
CPU: 33c (after 10 minutes)
GPU: 63c (after 10 minutes)
Intel P9500 and Nvidia 9200m+9400m: Idle
CPU: 37c (after 10 minutes)
GPU: 68c (after 10 minutes) .....
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Mar 12, 2009
I had to to a complete fresh reinstall. The DVDs have no software for the webcam nor does the website. Just spent an hour with dell chat and remote checking and they cant figure it out.
They are sending someone out to replace the webcam - I think they are wrong - its a Vista 64/creative/Dell softare/driver issue. I had to do a reinstall after a BSOD. The camera worked fine until the BSOD.
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Feb 26, 2009
I had been running Windows 7 for 2 weeks on my 13 and I kept on getting lockups. It would just freeze up. Only bios functions would work.
I had dell replace the motherboad, heatsinks and processor and it still locked up, the laptop was running really hot too.
I spoke to dell and they asked if I was running windows 7, I said yes, they said the laptop did not support 7 (yeah right) and I was to test under vista. So I reinstalled vista and the freezes totally stopped. Been running for one day solid now without a hitch.
I think there must be some driver conflicts running 7 which makes the laptop over heat.
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Mar 5, 2009
I was happily tapping away on my month-old 1340 (P8600, 4gb, 9500m, 320gb) today, when all of a sudden...
The screen went bright white. Then flickered a bit. Then... smoke started coming out of the left hinge area! It soon switched off.
Dell will be getting a phone call tomorrow!
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Oct 17, 2009
I've been running Windows7 on my laptop for a good month now, or longer, and I've always had this issue with Firefox, it constantly crashes. I can't really reproduce it at will, but its often enough that in a one hour browsing session it can crash 2-3 times.
All drivers are up to date, Firefox is up to date...I run the same on my desktop and have never had an issue so it must be something specific.
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Apr 2, 2009
I am thinking about buying a studio XPS 1340. The only thing holding me back is the heating issue.
If the heating only comes from intense use of the graphics card (ie gaming) then that's not too much of an issue for me.
If there isn't a lot of heat generated from web/email, watching videos and running applications, then I think I'd be ok with it.
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Mar 6, 2010
I've already had a number of minor, yet unfixed problems:
-cannot hibernate without freezing
-strip of touch-buttons become unusable
-strip of touch-buttons don't illuminate, or some do and others don't
-keypad occasionally sticks during typing
-touchpad becomes unusable
what bothered me most, however, is last night when I was typing and all of a sudden many of the keypad buttons weren't going through unless I went back and hit them again. moreover was when I went to shutdown for the night, and after everything on the desktop disappeared in preparation for logging off and shutting down, only the wallpaper and mouse stayed up, for a little over five minutes; then the "logging off..." screen appeared, and stayed for over ten minutes, by which time I simply shutdown via pressing the power button. therefore when I started it up again this morning, it displayed the screen saying how an improper shutdown occurred previously, asking how to start. I said "start Windows normally" and so far so good, as usual.
Windows Vista Home Premium
Service Pack 2
Rating: 5.2
Intel Core 2 Duo CPU P8600 @ 2.40GHz
Memory (RAM): 4 GB
System: 64-bit OS
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Oct 3, 2009
Which one should I get, 1340 or 1640 . Both have same specs (except for GPU and wireless thingie) :
CPU : Intel® Core™ 2 Duo P8600 2x2.4GHz/1066Mhz FSB, 3MB Cache.
Chipset : NVIDIA GeForce® MCP79MX
Memory : 4GB DDR3 at 1066MHz.
HDD : 5000GB 7200rpm SATA.
Optical : DVD+/-RW Slot(DVD/CD read/write)
Battery : 56 WHr 6-cell
Software : Windows Vista® Home Premium Edition
Does the 13" weigh the same as MacBook 13", is the 16" too heavy ?
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Mar 24, 2009
Here is my list of issues with my 1340:
1) Upper left corner of screen is coming out - physically.
2) Wifi doesnt work when screen is too wide open (must be less than 90 degrees to work!)
3) Freezes every five minutes (I hope this post goes through!). Cursor gets stuck, thats it, no movement. Just freezes.
4) USB Port seems to fail - I run my mouse and then it just stops moving.
5) BSOD at least twice daily
6) Power cord plug is loose and not always working.
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Sep 21, 2009
I want to replace my current hard drive which is 7200rpm 500gb seagate with SSD. Problem is on vista scoring chart there is either lower ranked ones or high ranked ones. obviously i want something higher ranked that my current Hard drive score of 5.9
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Feb 5, 2015
I have a Dell Studio XPS 1340 (mid 2010)
Windows 7 Home Premium
When I turn off the computer, it does not turn off all the time (sometimes it does, and most of the time it doesn't), the screen truns off like it wants to shut down, but then the computer hangs up, with the HDD disk light flashing, and it never shuts down, requiring a hard shut down.
I have not installed any new software...nothing different has happened, and I did try system restore, going back quite a ways, it did not work....
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Feb 18, 2009
The Nvidia hybrid SLI settings has disappeared from the vista power settings. I've tried and reinstall motherboard and graphics card drivers but it did not help. How do I get it again?
Are there other programs to switch on and off for hybrid sli?
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Sep 4, 2009
I have the installer but im wondering how to get the latest drivers of webcam..vga ..etc on Window 7?
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Jan 23, 2010
Sometimes, for example, when I open a new tab in Google Chrome (not beta) and enter a web site, or click a link etc. the notebook locks up. This sometimes happens with other softwares, or just Windows softwares, or browsing files randomly.
When it locks up, hard-drive is flashing and hard-drive activity not stopping. I am able to move the cursor, but I cannot click anywhere. Even I cannot open task manager, the ctrl-alt-del also doesn't work. I have to push the power button to reset the notebook.
Notebook's specifications are:
OS Version 6.1.7600 (Win7 64-bit RTM)
Mobile DualCore Intel Core 2 Duo P8600, 2400 MHz (9 x 267)
3840 MB (DDR3-1066 DDR3 SDRAM)
NVIDIA GeForce 9400M G (2x256 MB)
IDT 92HD73C1/92HDW74C1/92HDW74C2 @ nVIDIA MCP79/7A - High Definition Audio Controller
WDC WD32 00BJKT-75F4T SCSI Disk Device (298 GB)
Dell Wireless 1515 Wireless-N Adapter (192.168.1.10)
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