Lenovo B / G Series :: G500s Hung At Startup And Can't Access BIOS
Sep 11, 2014
I have a problem with my Lenovo G500s 1.1 years (1 year & 1 month). It worked perfectly until last month. It started to freeze. I restarted the computer (btw I was using licenced win8 back then) and then the lenovo logo showed up and it stuck there. I was waiting for about 10 minutes, but nothing happened. I turned it off manually, and then turned it on,it was still frozen. after some trial of startup, it worked normally. After 2 days it happened again. I thought it was the system, so I deleted the windows8 and installed windows8.1 licensed, it worked for a month and then again (last night) it just freezes at startup (lenovo logo shows up). Till now its frozen. I restarted it several times, it didnt work. I also pulled out battery & started on AC power which didnt work too. Obviously, i dont have warranty.
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Jan 14, 2015
I have searched the issue and all I can see is I have to flash the bios. I am not comfortable doing that because I have done this before on my Alienware and it took me three days to restart the computer. Everything was messed up.
All I want to be able to do is charge USB devices when the computer is in sleep mode. I have set Windows 8 power mode up, but it appears the BIOS is still preventing this from happening. So I need to access the BIOS.When the computer restarts no message appears to say *'hit F2 to enter BIOS'.So I have tried, Fn + F2, Fn + F1, F1, F2 and none enter the bios on start up. How do I enter bios on this Z50?
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Nov 25, 2014
I run in some problem with Bios. Few days ago I have changed some settings in Bios and now I can't access it. There is no press enter to interupt booting, F1 or others buttons don't call Bios on boot. What I can do to enter Bios settings again?
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Feb 16, 2014
I was trying to access my BIOS recently, but whenever I attempt to do so, all I get is a constant beep sound. I used to be able to access the BIOS just fine, but now I can't. The computer itself still boots fine, though I also can't select any boot options either.
I thought I could fix this by resetting the BIOS, but there doesn't appear to be any way of doing that. The CMOS battery is nowhere to be found, and there is no BIOS update for the Y510p that I can apply.
I can get back into the BIOS?
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Oct 20, 2012
I bought a u310 slightly used but had a failing HDD. The person who was using it installed an operating system on the SSD and now I can't seem to access the bios at all. I had read that this may happen if Rapid Start is not disabled before formatting the SSD.
What do I need to do to be able to access the bios again? There is no bios files listed as a download for this computer so I can't even seem to be able to flash the bios.
I already sent it to lenovo to replace the HDD and instead they tried to charge me $167 to image the machine, which I said no to and they sent the computer back without fixing it.
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May 10, 2014
How does one reach the bios on a 2014 X1 Carbon? I've tried pressing F1 on the adaptive keyboard strip during boot, to no avail. Before the logo, during the logo, etc.
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Sep 19, 2013
I formatted my laptop and installed windows 7, and I want to reformat but can not access the BIOS SETUP, already tried different keys without success?
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Aug 9, 2014
I see a message that says 'No Pen or Touch Imput available but the Elan Pointing Device shows up in my task bar. I tried removing the HId components but it did not work
I am running Windows 8.1...
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Nov 11, 2013
I had lenovo g500s recently with windows8 64bit preloaded. I got bored from windows8 and downgraded to windows7 home premium 64bit (a difficult procedure by the way)....
Windows 7 worked very fine after installing the device drivers, except for the LCD brightness that doesnt respond to any fine adjustments...
In the main page of windows power management, as well as the keyboard hotkeys, the slider either goes to the maximum or minimum brightness (no stages in between though in windows 8 there were > 6 stages)....
In the advanced settings screen, as far as i adjust brightness (for example to 50% on battery, 70% plugged in) this doesnt lead to any change in the brightness practically....
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Sep 26, 2013
I just bought a Lenovo G500s touch and the touch-screen initially worked though I had rebooted a few times after the screen appeared to freeze. Now you cannot use the touch-screen at all...
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Jan 27, 2014
I have a Ideapad z510.
How I can update the BIOS so I can be able to access advanced options such as memory config, enabling turbo boost, overlocking, changing the boot order (HDD, CDROM, USB, etc)
Currently the BIOS is a very simple and doens't give me advanced options and information.
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May 2, 2014
I've have had a Lenovo g500s running windows 8.1 for almost a year and never had an major issue. But recently I have found that it will not turn on. I have found that by taking out and putting the battery back in will rarely result in the battery light blinking in red. If i try to turn it on at this point it will turn for a few second "prepare for automatic repairs" and then in a few seconds turn back off its original turned off state. I have tried "Flee-Power" while calling technical support and it made a small noise and then issued a burning smell. It's 1 year warranty is still valid.
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Feb 12, 2014
I have a X1 Carbon 3443CTO and it's running fine.Last night everything was ok and I went into the BIOS and changed AHCI to compatibility (don't ask me why, I was doing some testing), then I went "Exit and Save Changes" (at the last page of BIOS). As soon as I press Enter the screen freezed there (as opposed to reboot)Since it hangs there I hold the power button and it shutdown.Then I power it up again, but now, here is the problem:
1) The computer turns ON, keyboard backlight flash on for a second (normal)
2) Screen stays blank (no, it's not the backlight faulty)
3) power light turns ON (normal)
4) no sign of activities pressing any buttons, no beep sound
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Oct 29, 2014
I'm experiencing a problem with my G500s Touch, i am not touching the screen but it makes a lot of random inputs and appears contextual menu (like right click). It's really annoying, one of these days i'm going to throw this laptop through my apartment's window.
I already opened device manager and deleted all HID interfaces and reinstalled. Reinstalled Elan Drivers (i think maybe it is the problem, elan driver), i used windows restore 3 times and i still have the problem.
A Quick solution for this: Ctrl + Alt + Del, then Escape. And you will not have this problem in the next 1, 3, 5 or 10 minutes.
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Jun 21, 2014
I purchased a new Flex 2-15 online the past week. The model name shown on the back is "20405". Manufacture date is May 12, 2014. The User Guide refers to a "Novo Button", which is shown in diagrams as being on both the left edge and the right edge near the front. Neither location has a button of any sort. The right edge has a pinhole in the supposed button location. A curved arrow icon is next to the pinhole. I have an inkling this may be some sort of factory reset button. Lacking the Novo button, what is the procedure for accessing the features which the manual says are accessed by pressing this non-existent button?. That is, BIOS, and/or the one touch image backup/restore system?
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Nov 9, 2009
I have a T400 2765-P3U model, and it won't boot up. When you turn it on, you see the Thinkvantage logo and it stays there. Trying to access the BIOS is non-responsive. I connected the hard drive to see if it was a hard drive issue, but it's not. The hard drive is response when connected via USB. I can't get past the Thinkvantage logo, no response when attempting to access the BIOS. It's still under warranty, so I'll probably send it in for repair but thought I'd give it a try fixing it before hand.
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Sep 23, 2012
I recently bought a new E535 laptop working like a charm up to now. Bios access was possible by pressing Enter directly after switching machine one, than came some sort of POST analysis which could be skipped by pressing any key and than came some sort of table where I could access Bios by pressing some key (cannot remember which it was exactly). Alternatively I could enter Bios when in boot menu by pressing tab which switched to another tab where Bios could be entered (also some sort of diagnosis programs could be started). As mentioned in the subject it is impossible for me to do this now, after I did the following:
- exchanged built in HDD with an new SSD (Bios access yet possible)
- changed in Bios Setup boot mode from both (legacy + UEFI) to Uefi only (this might be the problematic point but I'm not sure)
- Installed Windows 7 in Uefi mode on ssd
No when I press enter on startup it brings me to Windows boot manager menu (you know where you can say start Windows normally or in safe mode and so). Boot menu also changed with a new "start windows" entry (well, this seems to be correct), but when switching to the other tab it is empty now, no entry for Bios setup or diagnosis tests anymore.
This is really bad. I have googled around and tried the following up to now without success:
- Pressing F1 instead of enter
- Shutdown laptop, and start with F1 pressed down
- starting without HDD
- starting unmodified HDD which was originally installed in laptop (which cannot be booted anymore, probably because it was installed in legacy mode)
I have also thought about flashing the bios, but the newest version available on lenovo support seems to be 1.04, but pre installed on my laptop is 1.10, so my version is a lot newer. Should I try to flash it nevertheless ?
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Feb 10, 2013
My R400 laptop (7447-W14) suddenly freezes on boot: it displays the early logo ("thinkpad, to interrupt normal startup, press the blue Thinkvantage button"), and waits forever, neither the bios menu nor the operating system (windows and ubuntu in dual boot) appears.
I can shutdown by holding the power button more than 5s, but on reboot, the same freeze come back, whatever I do:
- holding the F1 key before and after powering on
- holding the "ThinkVantage" button
- doing this on battery, or with power supply (with or without battery)
- trying to boot on an external USB HD drive
It does not seem to be a CPU problem (nothing would be displayed), nor RAM or harddisk one (it is cheked later, at BIOS time).
In fact, I was wondering wether removing and putting back the small battery of the mainboard would solve this problem ... but this battery seems not to be eaysyly found. At least, it is not under the keyboard, where the RAM is.
of course, warranty has ended ... any way, before I throw this laptop to trash ?
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Oct 28, 2014
In my business, we created supervisor password and enabled "lock BIOS settings" to prevent access BIOS on model T520i and T530i. But it's always possible to access on "read-only" to BIOS. How to prevent this access ?
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Feb 18, 2014
I am trying to install access connections on my x60 but after the I reboot to complete installation I get an error message that msvcp71.dll can't be located.
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Jan 7, 2015
I just bought a Lenovo Y50-70, with no operating system. Problem is, I'm not able to enter the UEFI or start the installation media in any way. I'm just presented with a black screen, whatever I do (tried every key while powering on: novo button, F2, DEL, F12, ecc...). A
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Apr 9, 2014
My Y510p has been freezing on startup, every startup. It can be completely inoperable for upwards of half an hour before unfreezing. It unfortunately has been occuring since the computer arrived (21 March, this year), so I doubt it has been caused by any software I've added. Given my limited knowledge of computers.
Lenovo Y510p Model 20217
Windows 8(64 bit), Intel Core i7-4700MQ CPU (2.40 GHz), NVIDIA GeForce GT750M, 8GB RAM
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Sep 24, 2009
my y510p is 5 months old, it's the non - SLI version, installed Win 8.1., warranty still valid. Today I worked on my notebook as usual, listened to some music and it suddenly turned off. It was connected all the time to the charger.
I tried to turn it on several times, everything seemed fine, the keyboard lights up and the LCD shows the normal Lenovo startup screen, but after 3-5 seconds notebook turns off. The OKR works the same way - the menu is shown for a while and after about 3 seconds my notebook turns off. No BSOD, no any other supporting symptoms. Tried to enter BIOS, it worked out, but the computer still turns off after few secs in BIOS.
I thought the reason might be too high temperature, but the notebook was almost always slightly warm, never hot and the cooling fan was running pretty quiet. My computer never fell off or was hit or anything.
I heard computers run a self-test before start. Is it possible that some component of the notebook can't pass the test?
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May 27, 2014
I've just been handed a new W540 to be rebuilt as Win7 x64 via SCCM.
How do I access the boot options to select PXE?
I've use X220 and X230's before and they have a button to access boot options.
Tried F12 and Fn +F12,but it just boots into Win 8.
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Mar 14, 2014
I've recently reset my laptop to factory default using the Windows 8 Reset option, and now when I want to access the UEFI settings I get a onekey recovery prompt instead. Is there any way to bypass it because I just transfered my files back and I don't want to reset everything again.
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Nov 15, 2014
Till now, my G510 with Win7 64 bit worked perfectly but after going into flight mode and coming back, it no longer recognizes any internet sources, wired or wireless.
Windows troubleshooter says I need to 'turn on wireless capability'. I don't see a wireless hardware switch anywhere on the laptop, fn+f5 does nothing and in the panel for the flightmode, only bluetooth appears (which I can also activate). The device manger says all of the network devices are working normally. I tried reinstalling the latest drivers from Lenovo, but that didn't do anything either. The Windows Mobility Center says that the wireless is turned off, but the 'turn wireless on' button is greyed out and is not able to be clicked.
In an earlier post, it was suggested to check if in "services.msc" the "WLAN AutoConfig" function is activated which is in my case true. WIFI is also activated in the BIOS.
Last thing I tried, was to bring with windows recovery the system back into a state where everything worked fine but also that did not work.
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May 26, 2013
Lenovo Ideapad z585
AMD A10-4600M APU w/ Radeon HD Graphics @ 2.30 GHz
6 Gb DDR3 RAM
Windows 8 64-bit
Broadcom 802.11n Network Adapter
My network card is on the fritz, to put it simply. I randomly lose internet access, and my network connection is listed as "Limited Access". Sometimes turning off the adapter and turning it back on solves the problem, but sometimes I need to do a full reboot. My system is the only one affected, so I know its not the router. I have already viewed the similar threads and tried the methods advised with no success.
So far I have:
-Updated my drivers
-Disabled Broadcom Bluetooth service at startup
-Disabled Hybrid Sleep
-Told Windows not to shut the network card off.
I did a System Refresh last week and that's when the problem started.
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Sep 7, 2012
My T400 display works at BIOS startup but goes black was soon as Windows 7 starts to load.. Video out put works and I can see an UN Backlit image on the display. Is there some sort back light controller /driver that may be broken.
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Sep 24, 2014
I have bought Lenovo Essential G580 (59-324061) Laptop (3rd Gen Ci5/ 4GB/ 500GB/ DOS) on Feb 2013, its out of warranty now.
I have installed Ubuntu in the laptop, not sure how i formatted the hard disk during installation. I guess it was full format of hard disk during installation (while selecting hard disk).
Till today everything was working fine. From today morning, there is always a Boot menu which is being displayed with following options:
1. ubuntu
2. PCI LAN: Atheros Boot Agent
3. ATA HDD: ST500LT012-9WS142
4. ATAPI CD: MAT**bleep**A DVD-RAM UJ8D1
I have pressed enter in both Ubuntu and ATA HDD options. But after a brief duration the control comes back to the same menu I have specified before. How to boot to ubuntu.
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Feb 25, 2013
It's been a year I've been using Lenovo p500. It works great, but recently the startup has been really slow. it takes around 3-4 minutes sometimes. Is there any way to improvise the performance?
Does "Bios Update" solve the problem??
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