Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).
To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.
Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands :
cs_setInnerHtml('video_beacedb8-977f-4b3c-9e04-395c4b1c47a3','');
When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.
I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.
hey guys im really in a sort of desperate mood, after having tried out every possible driver and sound config i still got the same issue.
whenever i play videos with any sort of player oder listen to music or just have a plain average skype voice convo my loudspeakers create strange "rattling" noises. its like as if the loudspeakers wud at a certain frequency always bump against the interior of the laptop casing.
having my loudspeakers + subwoofer replaced didnt change anything. nor did the mobo replacement have any effect on anything.
i seriously dont know what to do, dell told me its "normal" !!?? I mean WHAT THE F ? even my 3 year old acer can play sounds without rattling noises on maximum volume.
sounds where these rattling noises happen to be most appalling are skype tones: http://www.youtube.com/watch?v=ucuIc255QNk .....
I too suffered from crappy rattling/cracking when certain frequencies would play through the speakers, made some genres of music nearly unplayable. I found these drivers on the Laptopvideo2go site front page. Installed them, no modding required, rebooted everything seems fixed (at least for me).
Try them out, hopefully this can help some of you.
I got XPS 15 (9530, Late 2013) couple of days ago with widnows 8.1 installed on it and since the day 1 I am running into a weird problem. All of my USB devices keeps disconnecting. Whether its my phone (HTC One M8) or my portable harddisks. I have tried multiple cables and the result is the same.
I tried connecting all of those devices on different laptops and they work fine except for my laptop. One more thing is that if I have my phone connected with the laptop, it charges fine however, I am unable to browse any file on my phone because it keeps disconnecting.
I'm a photographer, and bought an XPS 15 9630 to do my photo editing. The machine came with the 30Gb mSATA and 1Tb HDD, which wasn't nearly enough for my needs. I've successfully fitted a Samsung 1Tb mSATA, but I would like to upgrade the other drive also. At the moment I have 2 1Tb hard disks, and 2Tb total storage. (After a fair bit of fiddling in BIOS)
I have a Seagate Spinpoint M9T 2Tb disk which I would like to use,but when I fit it, it didn't show up in the BIOS or O/S. It works fine in other laptops. The disk that came with the laptop is 6mm, this one is 9mm, but seems to fit fine. The disk shows up if I remove the mSATA.Is this a problem that can be overcome?
So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.
Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.
Yesterday I have the Dell technician came to my place and changed my broken LCD of my xps 15 (9530) which I just bought for 1 month plus. The strange part was when he finished the changing, turned out the laptop couldn't be booted, a dead pc. He did not touch anything except for the attached LCD cables. He said it might be the motherboard failure after changing the LCD.
I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.
Got our new XPS-15, 9530 Base model last night, and the WFIF will not stay on.
Over 2 hours on the phone with Tech Support, and they are sending out a Tech to replace the WIFI card. I'm not even sure it is the WIFI card as he gave up trouble shooting it when he couldn't stay on Remote Access.
the worst of it was the two hours on the phone, it was pure hell, and I told the Techs supervisor about it afterwards.
I hope this isn't the future of this computer, as a new non functioning computer is not a good start.
This is really pushing me towards an Apple MacBook Pro.
My brand new XPS15 9530 has been having the same problem since I received it. Randomly (but usually after several hours of being closed) the notebook does not wake up when I open the lid.
I have removed the Intel wifi and bluetooth drivers, but the issue remains.
I have reset the power profile and the issue remains
Yesterday i got my new XPS 15 9530, that's where i ran into some problems.Laptop is unable to work under AHCI in any possible configuration.It ships with 32GB SSD + 1TB HDD, i unscrew and swapped the 1TB HDD with a new Samsung 850 Pro 512GB. I started installing windows while on Intel's SRT (raid), then i noticed it and after installation was over i changed to AHCI.
Then i had to re-install, i boot using windows disk (talking about 8.1 pro) and windows installer was slow during this period... then after i reached the drive listing, i couldn`t touch either drivers. I couldn`t create partition in the samsung pro, i was receiving the 0x80070057 and a couple errors more of the same type. I started playing around with the GPT & MBR formatting, used external computer to create partitions, layouts but nothing.Whenever AHCI is on, i can`t manage to work using the Samsung 850 Pro disk.
So now i`m using Intel's SRT (raid instead) while having a single disk (samsung 850 pro) where windows is installed, while not achieving full read/write speeds because of the samsung magician that has to work with AHCI, and the Intel Rapid Storage Technology (irst). The other drive (32GB SSD) is formatted for linux, i have to disable secure boot to boot into there but that's fine.How can i get AHCI to work? I tried so many ways but clearly nothing..
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
There is an intermittent (almost rhythmic) high-pitched whining noise coming from my E6400. It is extremely hard to determine the exact location of the noise. It seems loudest on the left side of the base, but with your ear near the laptop, it is audible pretty much everywhere. It is very quiet, and I wouldn't mind it at all if I couldn't also hear the noise through the headphone jack. I have had it since I bought the machine (from the outlet a couple weeks ago). I mentioned it when I sent it to the repairs depot for overheating issues, but apparently they ignored my notes (they also ignored my third issue, a wobbling of the base).
I am running Windows XP Pro SP 3. Can anyone listen for similar noises in their own E6400's? Just plug in some decent quality in ear monitors or headphones and let me know if you hear the noise.
Okay, I listened for the sound while running stress tests on the CPU and ram, and the noises change. In fact, it became clear to me that there are actually two noises, but they usually happen simultaneously, so it is hard to distinguish between them normally. One is a short, quiet squeak, the other is a longer, louder and more irritating whining noise. They latter disappears when I run the stress test. I'm not sure what this reveals. I also updated BIOS and nothing changed.
The sound disappears when running when in Safe Mode w/ networking.
I have inspiron 9300 and when I play mp3's on the laptop it makes a crackling and poping noise every 1-3 seconds, when it does this it pauses the song about 1/2-1 seconds each time it makes this noise. It also does this when I play my ripped dvd's on the harddrive and playing video games, it pauses the movies and games 1/2-1 seconds seconds during the crackling and popping noises. I can temporarily fix this sometimes when I take the harddrive out for about 8-9 hrs and put back in again, but after I reboot or turn it off and turn it on again the crackling and popping noises come back. When I play dvd's or cd music in the optical drive this doesnt happen. What can I do to fix this?
i have a studio 1555 i purchased back in july that's been working swimmingly except for one problem. the ac adapter has always made these clicking noises but i have managed to ignore it because
i don't want to deal with the problem. now however, the blue ring light around the plug is flickering on and off as well as the clicking noises still coming from the ac adapter brick.
This is a very strange one , I have a Studio 17, and it has never had any kind of noises coming from the inside, however, in the past few weeks I have been hearing beeps that are coming from inside the laptop not from the speakers. Its a single beep, and does not have a pattern such as beep every 4 or 5 seconds it beeps when it feels like beeping, usually one short beep.
I called Dell, and the tech guy told me that beeping was " normal " and I should not be concerned over it. Can you believe that jerk? "beeping sounds from inside are normal "? I dont think so.
I have tried to think of anything inside this thing that can beep or why I would be getting these beeps and I cant come up with a thing. Originally I thought it was possibly a CMOS battery going bad, but Dell says the battery wont make it beep, then I thought maybe its overheating, but then when I feel the laptop its' barely warm, so Im at a loss.
This beeping is intermittent, it will beep for a while, then stop, then later on or the next day it might beep again for a few hours then stop again.
Anyone have any suggestions on what could beep from inside the laptop? the sound seems to be right near where the hard drives are located if I put my ear to the touchpad area I think thats the area it originates in.
I have a new M1530 and I just have a couple of minor issues.
Firstly, the harddrive always makes noises (like it is thinking) even when the computer is idle. It's not loud and just sounds like normal access sounds, but it makes a little noise every 2 seconds or so. Is this normal and can I make it stop? Like I said, the noise sounds like a normal HD noise, but it just never shuts up.
Finally, has anyone had problems connecting to wireless networks in vista? I have connected my laptop to 2 networks already and it was fine, but now when I try and connect to my main network, it asks for "additional log on information", including a username, password and domain. I don't have this info and have only ever used a WEP key...
Whenever I'm viewing the smallest things, like images or even streaming on youtube. The far left fan goes into gear -- but it sounds like it's hitting a wire, making a loud and obnoxious grinding sound.
And recently my computer would go at 100% CPU Usage, requiring me to restart a couple of times until it became neutral.
I am about to order an XPS 1530 with the 320 GB 5.400 rpm harddrive, but I have heard that these make some really annoying noises from time to time, so my question is - is that normal or are these harddrives sort of defective? And I have only heard of that issue regarding the said 320 GB model. What if I buy a 400 GB hard drive? Do these make these noises as well? I am really concerned right now because I have heard quite a few things about the XPS 1530 that just didn't sound right... like the DVD drive noises, the hard drive noises, the display lottery...
here is another question but I don't want to start another thread: I'll be using Photoshop a lot, so will I experience a big difference between the T8300 and the T9300 processor? I know this has been asked before but all I found out was that there will be virtually no difference in gaming.
I just purchased the Dell XPS 13 Ultrabook and I hear a lot of high-pitched noises coming from the keyboard, i think from the right side, but hard to tell. It is really noticable in a quite room, and isn't a solid tone, it has a super short pause in it every second or so, but overall very consistant. It isn't the fan, and when I use Fn F2 to disable wireless/bluetooth it gets a little quiter, and seems a little more constant in the tone. It also isn't the lighted keyboard, it still does it with that off. It also does it when using A/C or battery.
So it might be a combination of the harddrive and wireless and bluetooth, or maybe some other circuits, but it is very annoying. I've seem some others post online about this as well, and am hoping Dell has a way to correct this somehow, but I don't have a lot of hope that a software or firmware update can fix this.
Are others hearing this too? I know some people are more sensitive to these types of noices, but if you put your ear to the keyboard in a quite room, you will hear it. I can hear it when I am sitting up typing at the keyboard, I just put my ear to the keyboard to better tell where it is coming from to describe it.
My screen makes a lot of noise and it is driving me absolutely NUTS. Whenever I move or the screen wiggles it makes this clicking sound near the hinges.
I have completely removed the bezel and looked for anything that might be the culprit
I've got an HP dv9685eo. Recently the fan has started to make strange noises. Kind of like a drilling noise - I'm not sure how to explain it. Kind of like it's hitting something when spinning. I once had a desktop computer which started to make fan noises as well. I resolved that by cleaning the fan. That computer's warranty had expired, however, and I am reluctant to open my laptop because it still has warranty. I need my computer every day and my laptop is my only one, so I don't like the idea about sending it in for repair. Can they see if I open the case and take a look inside it? There aren't any stickers on it (at least not on the outside). Will opening it even void warranty or is it only if I start to remove/add/replace hardware in it?
I'll start off with a quick "thanks" to everyone here for all the great info - was a big help when selecting a laptop to purchase! Now my issues...
Just got a refurbed E6400 in the mail from Dell Outlet. First odd thing I noticed is that it sometimes randomly makes a quick succession of rapid clicking type sounds (sounds kind of like HDD activity) followed by a beep that doesn't come from the laptop speakers because they are muted.
This little pattern happens anywhere from 3 to as much as ~12 times. Nothing bad seems to come of it yet, but its annoying and would be somewhat disrupting to classes if I use it for note-taking. This has happened maybe 4-5 times in the 3 hours that I've had the computer.
Any ideas what this might be? Note that I recently got a BSOD (yes, within HOURS of using the machine!) and since then I haven't experienced the noises, but then again the BSOD was only ~30 mins ago .......
I just received a new XPS 1340. It's got the TS-H553A DVD burner drive. However, I think there might be a problem with it. It makes a weird scratching noise with most discs - almost like a power saw cutting through wood - and it rips CD audio at 1.5x.
