Yesterday I have the Dell technician came to my place and changed my broken LCD of my xps 15 (9530) which I just bought for 1 month plus. The strange part was when he finished the changing, turned out the laptop couldn't be booted, a dead pc. He did not touch anything except for the attached LCD cables. He said it might be the motherboard failure after changing the LCD.
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The status light associated with caps lock on the XPS 15 does not show when active. The keyboard backlighting as a whole works.
I have uninstalled then reinstalled the Dell Quickset package but that has made no difference. Is there a setting I am missing?
In support of a project I'm doing, I removed and disassembled the LCD.
I'm going to take more pictures before I reassemble it.
I got XPS 15 (9530, Late 2013) couple of days ago with widnows 8.1 installed on it and since the day 1 I am running into a weird problem. All of my USB devices keeps disconnecting. Whether its my phone (HTC One M8) or my portable harddisks. I have tried multiple cables and the result is the same.
I tried connecting all of those devices on different laptops and they work fine except for my laptop. One more thing is that if I have my phone connected with the laptop, it charges fine however, I am unable to browse any file on my phone because it keeps disconnecting.
Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).
To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.
Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands :
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When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.
I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.
I'm a photographer, and bought an XPS 15 9630 to do my photo editing. The machine came with the 30Gb mSATA and 1Tb HDD, which wasn't nearly enough for my needs. I've successfully fitted a Samsung 1Tb mSATA, but I would like to upgrade the other drive also. At the moment I have 2 1Tb hard disks, and 2Tb total storage. (After a fair bit of fiddling in BIOS)
I have a Seagate Spinpoint M9T 2Tb disk which I would like to use,but when I fit it, it didn't show up in the BIOS or O/S. It works fine in other laptops. The disk that came with the laptop is 6mm, this one is 9mm, but seems to fit fine. The disk shows up if I remove the mSATA.Is this a problem that can be overcome?
So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.
Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.
I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.
View 15 Replies View RelatedGot our new XPS-15, 9530 Base model last night, and the WFIF will not stay on.
Over 2 hours on the phone with Tech Support, and they are sending out a Tech to replace the WIFI card. I'm not even sure it is the WIFI card as he gave up trouble shooting it when he couldn't stay on Remote Access.
the worst of it was the two hours on the phone, it was pure hell, and I told the Techs supervisor about it afterwards.
I hope this isn't the future of this computer, as a new non functioning computer is not a good start.
This is really pushing me towards an Apple MacBook Pro.
My brand new XPS15 9530 has been having the same problem since I received it. Randomly (but usually after several hours of being closed) the notebook does not wake up when I open the lid.
I have removed the Intel wifi and bluetooth drivers, but the issue remains.
I have reset the power profile and the issue remains
How much Dell Xps 15 Sd card slot have speed?
View 4 Replies View RelatedYesterday i got my new XPS 15 9530, that's where i ran into some problems.Laptop is unable to work under AHCI in any possible configuration.It ships with 32GB SSD + 1TB HDD, i unscrew and swapped the 1TB HDD with a new Samsung 850 Pro 512GB. I started installing windows while on Intel's SRT (raid), then i noticed it and after installation was over i changed to AHCI.
Then i had to re-install, i boot using windows disk (talking about 8.1 pro) and windows installer was slow during this period... then after i reached the drive listing, i couldn`t touch either drivers. I couldn`t create partition in the samsung pro, i was receiving the 0x80070057 and a couple errors more of the same type. I started playing around with the GPT & MBR formatting, used external computer to create partitions, layouts but nothing.Whenever AHCI is on, i can`t manage to work using the Samsung 850 Pro disk.
So now i`m using Intel's SRT (raid instead) while having a single disk (samsung 850 pro) where windows is installed, while not achieving full read/write speeds because of the samsung magician that has to work with AHCI, and the Intel Rapid Storage Technology (irst). The other drive (32GB SSD) is formatted for linux, i have to disable secure boot to boot into there but that's fine.How can i get AHCI to work? I tried so many ways but clearly nothing..
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
I have reinstalled drivers without success.
My original 500GB HDD + 32GB SSD has been replaced with 256GB SSD + 500GB HDD and now the HDD has been removed, leaving only the SSD.
So what is the correct setting for SATA operation in BIOS?
It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
View 1 Replies View RelatedI now definetly think its drivers. Sound not working, mic not working.
i found out strange thing happened to my laptop. When i tried to play mp3, or any other file through wmp, vlc, itunes no sound was heard. when tried to play with wmp it showed up error i clciked web help but no useful info was found in there. when through vlc i just kept playing music (without sound) i tried updating drivers reinstalling to them that were shipped but no good. i have the warranty bought from the dell. i can/ but dont want to acces the mainboard so i wont loose my warranty. i now think it is a soft/drivers problem. in device manager it shows that everything is ok. tried so set the default audio device, microphone not working ***
THe error on wmp:
Original Error Code
Original Error Message
80040154
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
View 4 Replies View RelatedMy uncle bought a Aspire E1-572-6870 series notebook six months before for me from USA. After using 10 to 15 days I noticed the internal speaker is not working. But the headphone and/or microphone is working very fine. I went to a local laptop repairing shop for diagnosis. Unfortunately they were unable to find out the actual problem. They suggest me to change the speaker chip may result solve the problem. Before changing the chip I want to diagnose once more for accuracy about the problem. Any online check can be possible?
View 1 Replies View RelatedAs noted above. Seems to be no power going to CD rom. light does not come on. door does not open, does not play cd.
View 6 Replies View RelatedAfter upgrade to 8.1 HDMI port didn't work. Followed instructions to correct BIOS and graphice driver; HDMI works - however Silverlight no longer working with DMS.
Get error 6036 in Silverlight which is Graphics device's driver certificate is invalid
Have checked graphics driver and is all up to date
Machine is HP Pavilion 11 x2
Graphics driver version 10.18.10.3366
I have a timeline 4810T which has worked lovely since September, but now I have a weird problem with it: The keyboard won't work until the operating system is loaded. I can't access the bios (press the F2 key but nothing happens), neither select my OS on the Grub menu as the arrow keys doesn't work, all I can do is wait for the 10 seconds timer, then Ubuntu launches, then I can login without problems and all the keys work perfectly.
To give more details, maybe some keys do actually work before the os boot, because when I'm on the grub menu, some keys manage to stop the timer, but unfortunately I can't change the OS or accept the selection, then I have to reboot and wait for the timer to go back to 0 for itself and ubuntu loads.
I'm running the newest BIOS, updated some days ago but didn't had the problem since today.
once work well,once not working ,suddenly,if i working long time and turn off then turn on not working
View 7 Replies View RelatedAfter upgrading? from Vista to Windows 7, the FN no longer functions. I've tried reinstalling Quickset, that doesn't help. I've tried searching, but found no answers.
View 6 Replies View RelatedI havent used the wifi for a long time, but now I'm trying to set it up and it isnt working. The little light next to the power button doesnt even come on. Not sure which drivers to download from the Dell web page either. I just got the basic wifi card when I ordered (not the fancy Intel model)
Any ideas on where to start?
The wifi is activated in the BIOS.
I was just working on my laptop and all of a sudden it went off. Now when i am trying to turn it on it is not starting. I tried only on power, only battery and both.
But it is not working. And also when i am plugging my charger to charge my battery the LED for charging is not glowing.
When I insert my CDs into my CD drvie, it does not read them. I tried 2 different ones
View 15 Replies View RelatedI just ordered an xps 16 a few weeks ago and I've been having a lot of troubles with the blu-ray drive.
The first blu ray drive worked with about 3 disks and the 3rd disk became stuck and I couldn't get it out,
so I got it replaced. The drive would seem to make noise as if it was trying to eject something over and over but it wouldn't actually eject
My new drive worked for 2 disks and again is not working in the same fashion as the first.
The charger for my Dell Precision M6300 has stopped working all of a sudden.
I haven't dropped it or anything, just doesn't seem to want to work
The following specs:
Dell XPS M1330 NVidia Gforce Go 8400GS
Vista Home Service PK1
Bios A12
I had just installed Service Pk1.
After installing it I lost internet connection with both the wireless and Wired LAN. Both only show access as Local only.
The problem started about a week ago the computer use to just freeze on me like i would be doing work on it and it would just freeze mouse would not move at all. i would have to hold the power button to turn it off.
Then it started freezing will its starting up windows. and finally it does not even turn on anymore. i talked to the comp tech in my school he told me. it might be the motherboard.
If it is the motherboard can i upgrade the cpu also to more powerful one i have the 1.8ghz ?
Things that i have eliminated :
Plugged it to another screen ( didnt work)
If it is the harddrive issue it would boot till it says harddrive error.
video card i will boot in safe mode. its not starting at all.
ram i unplugged the ram and pluged it back and still not booting.
