Dell :: XPS M1530 Sound Not Working, Mic Not Working
Nov 21, 2008
I now definetly think its drivers. Sound not working, mic not working.
i found out strange thing happened to my laptop. When i tried to play mp3, or any other file through wmp, vlc, itunes no sound was heard. when tried to play with wmp it showed up error i clciked web help but no useful info was found in there. when through vlc i just kept playing music (without sound) i tried updating drivers reinstalling to them that were shipped but no good. i have the warranty bought from the dell. i can/ but dont want to acces the mainboard so i wont loose my warranty. i now think it is a soft/drivers problem. in device manager it shows that everything is ok. tried so set the default audio device, microphone not working ***
THe error on wmp:
Original Error Code
Original Error Message
80040154
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Jan 18, 2010
I love my new laptop but it has a few issues that i need some help fixing:
1) Bluetooth not working (Yes there IS a module in my computer): I went into my bios and checked to make sure the option for bluetooth was checked. When my computer boots, the bluetooth LED comes on but as soon as it exits the BIOS and boots Windows 7 the LED turns off. I've looked for new drivers, and looked around other forums for a solution for this but have found no direct answer.
EDIT: Solved. Download the driver here
2) Sound (I have The High Def Audio with SRS premium sound. IDT drivers)- When playing sound on my computer with the A01 bios version, and having the IDT audio drivers, I noticed a lot of weird things going on with the sound. It like bottomed out and had a lot of vibration or something. I dont know how to describe it but it was VERY distorted. Since then i've upgraded my BIOS to A05 and uninstalled my IDT audio drivers and let windows install its own high definition audio drivers. It seem a lot better but there is still some distortion there were it seems like the computer is just vibrating too much or something.. Is there a fix for this? I read in another thread that he had to take out the keyboard and adjust some of the screws that were messing with the speakers.
*Also when I plug in my headphones, i notice some scratching and weird sounds when im not playing any music. Its like I can hear the hardrive. However, the problem is inconsistent. Is there a way to fix this?
*Also are there some recommended settings for the SRS premium sound (if i solve this and get the sound working right)?
EDIT: Visit this thread to upgrade your BIOS to A05. It fixed this problem to me, and besides, its the latest BIOS version. It's currently not on the dell site (typical dell)
Also Uninstall the IDT SRS Premium audio software an go to the Dell site and download just the IDT Driver. It fixed the clarity problem i was having too.
3) Wireless card- This must have been a A01 BIOS issue but since I upgraded to A05, it has been fixed. Basically when running uTorrent, the card would completely crash. It would make Firefox crash, and any other internet required app
Also it would be EXTREMELY helpful if someone would create a thread with all of the latest S-XPS 16 drivers (1640 and 1645). That way much time spent searching and troubleshooting can be avoided if we can just have a thread with all the drivers displayed in one location. Dell is horrendous when it comes to the latest drivers
Oh and here is my system build:
Dell Studio XPS 1645
Windows 7 Home Premium
Intel Core i7 720QM
6GB DDR3 at 1333MHz
RGBLED screen
AT 4670 - 1GB
High Definition Audio with SRS Preium Sound
Intell 5300 WLAN 3x3
DEll Wireless 370 bluetooth Module (2.1+EDR)
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Oct 12, 2008
just had the dell tech round on friday to replace my motherboard, and have since discovered my webcam isnt working.
I get the message "No supported camera detected, please plug in to continue" in Dell Webcam Manager.
Also the webcam does not show up in device manager.
When the system powers on the webcam light does not flash...
So basically, i think he forgot to plug in the webcam to the new motherboard, or its a loose connection, does this sound about right??
If so would it be a reasonably easy job for me to rectify?
I cant really be bothered with going through the hassle of diagnosing the fault with someone over the phone who i cant really understand, then have to find some free time to have the tech come round and fix it, when he will probably mess something else up in the process.
I have the service manual for this laptop (M1530) but cant seem to find anything in there.
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Jan 8, 2015
I have a Dell XPS M1530 ,I am fixing for someone, originally with a Microsoft Windows Vista but it stopped working(no further info on how) so I tried to install Windows 7(Multiple times(4)) and all it does is stack upon itself (When booting it shows Windows 7, Windows 7,Windows 7, Windows 7,Windows Vista). When installing it goes through but stops on the reboot, I did disconnect the USB, but it gets "frozen" on Starting Windows (on reboot of installation). Safemode stops at system32driversdisk.sys.
I tried using this method; but this is for cd (I am using an external HD) [URL] ....
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Jan 31, 2013
To start off, i have a dell xps m1530. i just recently (a week ago) installed windows 8 on it and it was working perfectly fine until about a day ago. My touchpad suddenly started typing symbols when i moved my finger around on it and then all together it just quit working including the buttons.
I later discovered that if i were to press the caps lock key my whole keyboard would quit working until i restarted my computer. I've tried reinstalling all different kinds of alps drivers for my touchpad including the one i had before the windows 8 switch, which was supposedly compatible with windows 8, and still have got nothing to work or change.
Under the device manager my touchpad still shows up but has a "code 24" under the description of it which means something isnt working properly, not plugged in or the drivers are nonexistant. I am so lost now and dont know how to get my touchpad working again or why my keyboard quits working when i hit caps lock (which doesnt actually turn on the caps lock anymore).
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Mar 29, 2009
The left mouse button on my m1530 has taken a battering. It has gone all lop-sided, crunches every time I press it, and now doesn't work at all unless I press down on it very very hard with two fingers.
I work fast, so this is an incredibly frustrating thing to happen, as everything now takes ten times longer to do.
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Jul 18, 2009
Like the title says, I just noticed now that the touch pads scrolling doesn't work.
I usually use a usb mouse but sometimes I don't have that with me and wanted to know if anyone knew where to find a driver for the touch pad.
I looked on dells website but didn't find anything, but maybe I didn't look hard enough?
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Jan 17, 2009
Anyone got bootcamp drivers for windows 7? My sound isn't working for Windows 7 and the ear phone jack port is emitting red light.
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Aug 26, 2009
I have an Inspiron 1720 laptop. It will be 2 years old this coming Christmas...and I ain't got the extended warranty so no go on sending this thing back to dell.
Recently within the past week or so the 1 and only fan has stopped working on it. Once I found out it stopped working I went and download SpeedFan to check on my temps and they was pretty high it showed the above normal arrow and sometimes even the flame icon next to the temps. So I have not been using my laptop since. I tried taking this thing apart but I have had no luck. I'm not very experienced in working on laptops.
~~UPDATE~~
My fan is working now. I don't know if I jumped to conclusions whenever my fan wouldn't turn on after a good 20 mins or so of just web surfing. So I decided to just hop on a game and play. Then there it was not even 5 mins into playing the fan kicked in and starting pushing out hot air very nicely, but I did look at the temps on SpeedFan and during gameplay my GPU would reach 140F and CPU would get at like 130-135F. My idle temps are still high in my opinion. The GPU idles in these ranges 125-130F and CPU at 100-110F. Is these temps normal? .....
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Jul 26, 2009
loss of sound from my inbuilt M 1330 XPS speakers. Sound working with headphones.
Tried uploading new sound drivers. Did upload and run R171186 and R153908. Didn't work?
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Jan 25, 2013
Loud Beeping Sound on Dell Inspiron M5030 and is not working
i just want to find the problem everyone is telling me the problem is from memory or the motherboard .
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Sep 3, 2009
Everything was fine till I formatted my HDD and installed Windows 7 (wanted to try it).
I have a HDMI cable from my laptop Aspire 5738ZG to my PHILIPS HD Ready TV. Now the picture shows just fine but I've got no sound at all on my TV.
I have tried reinstalling a lot of drivers without success . If anyone knows what's causing this problem please tell me, as I really want sound on my TV while watching movies etc.
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May 22, 2009
While starting the notebook, it beeps, (short toned but continuous) and pressing Alt / Ctrl or function keys stops that noise , then system getting booted. In the login screen, in the password field automatically populated with "*" and entering correct password get into a windows.
Every key is working except 'p' and this sometimes works. But to my wonder, this key automatically getting typed in text areas frequently. it continuously prints that key whenever focus goes on the text area.
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Feb 25, 2009
my sound on my laptop just suddenly stopped working and it was fine last night. Sound does not come out of the speakers, headphone jack, nor can I record using on board mic or plug in mic. I have reinstalled drivers, used system restore and did about everything that I could think of. The exact model number is HP TX 2513Cl. Any help would be much appreciated as I do not have time to send this tablet in for repairs. (and I can't even imagine how long I would be talking to HP either)
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Oct 25, 2014
my dv6 laptop sound stops working after replace fan. Downloaded and installed new IDT driver but still nothing.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Jul 19, 2014
I have a Pavilion G6, product number C6S52EA#ABU. Recently a windows update occured and now the sound on my pc often stops working.
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Jul 31, 2014
I've recently noticed a problem with my PC's speakers not working. I'm not entirely sure what causes them to stop working, but if I remember correctly, the first time I remember it happening was after I had my computer plugged into the TV via an HDMI cable. Since then, the speakers seem to come and go. I think restarting my computer usually brings them back, but I was curious if there was another way to fix them other than that and if I could do something to keep this from happening in the future. Also, I'm interested in finding out why this is happening to my PC.
I have an HP ENVY dv6 Notebook PC...
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May 10, 2010
Just updated to Windows 7 Ultimate 32 bit. Everything seems to be working fantastic! But it seems the audio driver isn't right, as the sub isn't working and there's no mention of it in the Sound settings. The driver Acer supplies on their website for the Acer Aspire 6920 with Windows Vista Premium x32 also lacks this.
Where can I download the appropriate driver?
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Jun 18, 2008
i have an acer 9303WSMi. i was watching a video on youtube, but the sound wasnt working properly. so i restarted my computer, and when it began to turn back on, the screen remained blank, and it made 1 long beep sound, followed by 2 short ones. i have looked this up and it apparently means that it has a problem with my graphics card. now i have 2 quesions. firstly, can my lapotop be fixed by me? secondly if not can it be fixed if i send it off to someone, and iof so roughly how long will it take for it to be fixed and returned to me?
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Jul 23, 2013
Product Name:
HP ENVY dv6-7214nr Notebook
Product Number: C2L40UA
Operating Windows 8
There is no sound working on my HP and when I try to test it there is a window that shows up saying there is another program running even though I just started up the laptop. The icon on the computer for volume also will not "mute" when I push the button to mute it.
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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Aug 20, 2014
My laptop is only a few month old, however the sound is suddenly no loner working - both through the speakers and headphones. I have a hp envy m6 notepad, running windows (i am unable to update to windows 8.1 due to other programmes that are not yet compatable with this)
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Dec 3, 2014
I recently got this laptop, Acer Aspire E5-521-23kh with windows 8.1. I have it set up as a desktop so to speak, using a monitor with hdmi cable, wireless keyboard and mouse, and have speakers that use the headphone jack. Just yesterday I started having issues with the sound, it would suddenly turn off even with my speakers powered on. Restarting the computer, or disabling the speakers and then enabling them works, but it turns off eventually. And today I've had the sound working but has static/distortions with the sound.
I don't think it's an issue with the plug in speakers, as I've unplugged them and sound still wasn't coming out of the laptop speakers. But using troubleshooting for windows, it says there are no problems with sound. I've checked in device manager, and under audio inputs/output I've checked that all devices had up to date drivers. I've only had this laptop for a month, and what the cause could be.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Aug 7, 2014
Can't hear anything . My audio is not working ....
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May 31, 2013
Within the last couple of weeks, the sound quit working on my laptop. Since purchasing, I have been able to mute the sound and turn it back on with no trouble, but now when I unmute the sound, nothing happens. The sound icon and the Volume Mixer all show that the sound is working and is set at the highest volume, but nothing comes out. Given that this laptop has beatsaudio, it's frustrating.
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Mar 5, 2009
After reinstalling Windows on my mother's 3000 WLMi, everything works as expected, except there is no sound. I have tried installing drivers off the Acer website, and checking all the sound controls, but to no avail.
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