I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.
View 15 RepliesIt is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
View 1 Replies View RelatedWhen I put my Dell XPS 13 Ultrabook to sleep either with the power button, or closing the lid, the light on the front of the until will flash. I haven't timed it exactly, but it flashes for several minutes, but eventually stops flashing. When I wake it up from sleep, it seems about the same whether or not the light was flashing.
Why the light eventually stops flashing and what it means? It isn't because the battery died, and it isn't going into Hibernate because this laptop doesn't have that option.
When I need to take my laptop to class, I always close the lid of the laptop, wait for the fans to turn off, unplug the magsafe and put in in my backpack.
When i get my laptop from my bag, the computer is vibrating (its on) and its burning.
I just got the Elitebook 850 G1 and I've put all the settings to sleep when I close the lid and wake up when I open it. I've checked both settings in windows and in the BIOS and it's all good but when I actually do it, it doesn't wake up but restarts the computer instead. So when I've been typing away on Word, I constantly save it but it doesn't go back to where I left it. I thought it was one of the graphics drivers at first, because it has dual graphics, intel and ati. It's had some issues with the ATI but I think I've fixed it. I'm running windows 8.1 Pro.
I tried changing the settings to hibernate instead and what it gave me was a BSOD. Video_dxgkrnl_fatal_error. i remember it did that the first time i tried to do it before when it was on sleep mode.
I have a new Inspiron 7000 series that I'm setting up. I have a restore app running to download a sizable amount of data from my old backup to this new computer.
Although I have the laptop plugged in and told it to NEVER sleep when plugged in - and I adjusted the hard drive (advanced power management) to stay awake for 120 minutes, it still seems to be going to sleep after a short (less than 1 hour period of time).
I have to hit the power button and wait for the screen saver, then I swipe it out of the way and must login to my laptop. The restore application stops running when it goes into this sleep mode.
Frustrating as my settings all seem to imply the system should stay awake.
bought my T430 this week.
after installing every software i will need on my notebook, i closed it (sleeping) and put it in my backpack. i only needed it again after 2 days. when i touched the bag it was already hot in the outside, i opened it, and my Lenovo was burning... i turned my computer on, the battery went down to 13% from 100% (2 days ago), as it was sleeping, i would have suggested it uses roughly 10-15% in 2 days.
my questions are:
1. is the heating thing normal while sleeping? what could have caused the problem?
2. is it possible that some parts of the computer got damaged in such a hot atmosphere? (note that i kept it in a closed bag)
possible solution to question 1: i ran a command prompts, typed in the code that tells me what is allowed to wake my computer. noticed the external Logitec mouse and that Intel giganet networks were allowed, so i disabled both. it was probably the mouse as it was in the same bag, i guess it was moving in the bag and waking the computer?
I got XPS 15 (9530, Late 2013) couple of days ago with widnows 8.1 installed on it and since the day 1 I am running into a weird problem. All of my USB devices keeps disconnecting. Whether its my phone (HTC One M8) or my portable harddisks. I have tried multiple cables and the result is the same.
I tried connecting all of those devices on different laptops and they work fine except for my laptop. One more thing is that if I have my phone connected with the laptop, it charges fine however, I am unable to browse any file on my phone because it keeps disconnecting.
Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).
To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.
Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands :
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When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.
I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.
I'm a photographer, and bought an XPS 15 9630 to do my photo editing. The machine came with the 30Gb mSATA and 1Tb HDD, which wasn't nearly enough for my needs. I've successfully fitted a Samsung 1Tb mSATA, but I would like to upgrade the other drive also. At the moment I have 2 1Tb hard disks, and 2Tb total storage. (After a fair bit of fiddling in BIOS)
I have a Seagate Spinpoint M9T 2Tb disk which I would like to use,but when I fit it, it didn't show up in the BIOS or O/S. It works fine in other laptops. The disk that came with the laptop is 6mm, this one is 9mm, but seems to fit fine. The disk shows up if I remove the mSATA.Is this a problem that can be overcome?
So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.
Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.
Yesterday I have the Dell technician came to my place and changed my broken LCD of my xps 15 (9530) which I just bought for 1 month plus. The strange part was when he finished the changing, turned out the laptop couldn't be booted, a dead pc. He did not touch anything except for the attached LCD cables. He said it might be the motherboard failure after changing the LCD.
View 1 Replies View RelatedGot our new XPS-15, 9530 Base model last night, and the WFIF will not stay on.
Over 2 hours on the phone with Tech Support, and they are sending out a Tech to replace the WIFI card. I'm not even sure it is the WIFI card as he gave up trouble shooting it when he couldn't stay on Remote Access.
the worst of it was the two hours on the phone, it was pure hell, and I told the Techs supervisor about it afterwards.
I hope this isn't the future of this computer, as a new non functioning computer is not a good start.
This is really pushing me towards an Apple MacBook Pro.
My brand new XPS15 9530 has been having the same problem since I received it. Randomly (but usually after several hours of being closed) the notebook does not wake up when I open the lid.
I have removed the Intel wifi and bluetooth drivers, but the issue remains.
I have reset the power profile and the issue remains
How much Dell Xps 15 Sd card slot have speed?
View 4 Replies View RelatedYesterday i got my new XPS 15 9530, that's where i ran into some problems.Laptop is unable to work under AHCI in any possible configuration.It ships with 32GB SSD + 1TB HDD, i unscrew and swapped the 1TB HDD with a new Samsung 850 Pro 512GB. I started installing windows while on Intel's SRT (raid), then i noticed it and after installation was over i changed to AHCI.
Then i had to re-install, i boot using windows disk (talking about 8.1 pro) and windows installer was slow during this period... then after i reached the drive listing, i couldn`t touch either drivers. I couldn`t create partition in the samsung pro, i was receiving the 0x80070057 and a couple errors more of the same type. I started playing around with the GPT & MBR formatting, used external computer to create partitions, layouts but nothing.Whenever AHCI is on, i can`t manage to work using the Samsung 850 Pro disk.
So now i`m using Intel's SRT (raid instead) while having a single disk (samsung 850 pro) where windows is installed, while not achieving full read/write speeds because of the samsung magician that has to work with AHCI, and the Intel Rapid Storage Technology (irst). The other drive (32GB SSD) is formatted for linux, i have to disable secure boot to boot into there but that's fine.How can i get AHCI to work? I tried so many ways but clearly nothing..
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
I have reinstalled drivers without success.
Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
Random Black Screens and Random Sleeping: [URL] ...
Black Screen: [URL] ...
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.
I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).
The status light associated with caps lock on the XPS 15 does not show when active. The keyboard backlighting as a whole works.
I have uninstalled then reinstalled the Dell Quickset package but that has made no difference. Is there a setting I am missing?
My original 500GB HDD + 32GB SSD has been replaced with 256GB SSD + 500GB HDD and now the HDD has been removed, leaving only the SSD.
So what is the correct setting for SATA operation in BIOS?
When you open the machine to boot, I must open in the corner from 0-40 degrees. I have to slid hand to press the Power button, the computer boots normally into Windows 7. Then:
- When I open angle greater than 40 degrees (40-180 degrees), the machine switches to sleeping.
- When closed off the screen in less than 40 degree angle, the machine is turned on (switch to normal working mode)
Is it possible to use Wake On LAN with the M1730?
I've tried to look through the BIOS and there isn't specifically a option for it but it does mention in the NIC section Enable with "PXE" or "RPL". I've google a fair bit and can't find a solution so hence the new thread.
Ideally I'd like to connect via the wireless adaptor Intel 4965AGN from a hibernate state (or maybe sleep state).
My SXPS 13 just freezes on wake up randomly. I am running Windows 7 x64. I recently had the motherboard replaced for a different issue but I can not remember if the freezing problem happened before the motherboard replacement.
Did anyone figure out how to fix the freezing issue? Is it hardware related? I have one month left on my warranty.
I have a Dell XPS 17 l702x 3D model. I hve been having issue on sleep mode for the past few weeks. Whenever I put it in sleep its fine, however when I press power button to wake up from sleep I get blank screen. The power button lits, the hard drive spin for a sec then stop and screen stays blank. Only way to get out of that is to force shutdown and restarting. Its same when hibernating, fails to wake up.
On a side note BIOS is upto date and my laptop is still under warranty.
My new laptop will not wake when it has gone to sleep.
Neither the keyboard, touchpad, screen or the power button will pull it from its slumber.
The fan starts, the light on the keyboard comes on, but it will never resume.
I have to turn ut off by holding "down" the power button for 10 secs, wait a bit, and then turn it on again.
I found a hint somewhere else that the bug could be related to Intel smart start. I disabled it in the bios, and now the computer resumes like expected.
However after boot up I get an error saying that "it seems smart start has been disabled" or something like that.
It's an issue that shows up now and then and I can't figure it out.
WinXP Pro, SP3+, 2.26GHz (does it at stock 1.7GHz too), 2GB DDR,
I have all Sleep options turned off in Power Settings....
I leave it on and plugged it most all the time, can get up in the Morning and its a Black screen and nothing I hit wakes it up. HD and other lights are on...but no waking up.
When my Win 7 arrives, I'll probably upgrade to a much larger HD and install it and the problem should be gone. (I have the RC installed on an old Athlon XPM Overclocked Desktop with 2GB Memory, GF6600GT Video - and it works great! And always wakes up!)
Just wondering if anyone has any ideas....its not like there are any newer drivers for these things...
The last day, I close the lid and the computer, theoretically, enters way sleep (or standby.).
On having turned to open the lid, the PC it was in StandBy but it does not wake up
I have tried all the keys, even I have turn off the laptop and turn on but it not wake up The screen is displayed black, without cursor, characters...no displays anything!
CD-Rom drive not runs either.
The laptop is in "sleep" eternally!
I have been getting BSOD seconds after waking up from a long sleep. I try sleeping it again on the restart and waking it up, but there's no BSOD. Anyone having this problem ? I checked my event viewer and this is what I got.
Quote:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 0
Level 1
Task 0
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-10-24T23:12:33.778Z
EventRecordID 52019
Correlation .....
ive been having the problem where when i put my laptop to sleep, i cant get it to wake up again!
I press the power button and the blue lights flash etc. however the screen just remains black!
I believe other Dell users are having the same problem, ive searched around a bit and found other posts, but no answers yet?
Is it possible to remote turn on the laptop Dell Latitude e6400 ?
I understand the concept of the magic packet. My question is in which state do I have to turn off my laptop in order to have the Wake up on LAN working ?