Dell XPS 15 9530 :: WiFi Will Not Stay On
Dec 11, 2013
Got our new XPS-15, 9530 Base model last night, and the WFIF will not stay on.
Over 2 hours on the phone with Tech Support, and they are sending out a Tech to replace the WIFI card. I'm not even sure it is the WIFI card as he gave up trouble shooting it when he couldn't stay on Remote Access.
the worst of it was the two hours on the phone, it was pure hell, and I told the Techs supervisor about it afterwards.
I hope this isn't the future of this computer, as a new non functioning computer is not a good start.
This is really pushing me towards an Apple MacBook Pro.
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Sep 12, 2014
Purchased HP Pavilion x360. Everytime I go to use my laptop I have to reconnect the WIFI through network diagnostics. How can I keep my WIFI connected?
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May 18, 2012
I am using an Hp 2000 Notebook PC, and the wireless adapter that came installed on the computer is a Ralink RT5390 802.11b/g/n WiFi Adapter. I have run the driver update tool, and it says that I have the most up to date driver installed. I have also run the "Diagnose Problem" tool, and it says that there are no problems. However, the computer constantly looses internet connection. I assume it has something to do with the wireless adapter, because all of the other wireless devices in the house have no issues. The operating System is Windows 7.
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Dec 16, 2014
I got XPS 15 (9530, Late 2013) couple of days ago with widnows 8.1 installed on it and since the day 1 I am running into a weird problem. All of my USB devices keeps disconnecting. Whether its my phone (HTC One M8) or my portable harddisks. I have tried multiple cables and the result is the same.
I tried connecting all of those devices on different laptops and they work fine except for my laptop. One more thing is that if I have my phone connected with the laptop, it charges fine however, I am unable to browse any file on my phone because it keeps disconnecting.
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May 10, 2014
Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).
To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.
Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands :
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When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.
I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.
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Jan 21, 2015
I'm a photographer, and bought an XPS 15 9630 to do my photo editing. The machine came with the 30Gb mSATA and 1Tb HDD, which wasn't nearly enough for my needs. I've successfully fitted a Samsung 1Tb mSATA, but I would like to upgrade the other drive also. At the moment I have 2 1Tb hard disks, and 2Tb total storage. (After a fair bit of fiddling in BIOS)
I have a Seagate Spinpoint M9T 2Tb disk which I would like to use,but when I fit it, it didn't show up in the BIOS or O/S. It works fine in other laptops. The disk that came with the laptop is 6mm, this one is 9mm, but seems to fit fine. The disk shows up if I remove the mSATA.Is this a problem that can be overcome?
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Jan 3, 2015
So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.
Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.
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Jan 22, 2015
Yesterday I have the Dell technician came to my place and changed my broken LCD of my xps 15 (9530) which I just bought for 1 month plus. The strange part was when he finished the changing, turned out the laptop couldn't be booted, a dead pc. He did not touch anything except for the attached LCD cables. He said it might be the motherboard failure after changing the LCD.
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Jun 1, 2014
I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.
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Oct 28, 2014
My brand new XPS15 9530 has been having the same problem since I received it. Randomly (but usually after several hours of being closed) the notebook does not wake up when I open the lid.
I have removed the Intel wifi and bluetooth drivers, but the issue remains.
I have reset the power profile and the issue remains
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Jan 11, 2015
How much Dell Xps 15 Sd card slot have speed?
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Nov 4, 2014
Yesterday i got my new XPS 15 9530, that's where i ran into some problems.Laptop is unable to work under AHCI in any possible configuration.It ships with 32GB SSD + 1TB HDD, i unscrew and swapped the 1TB HDD with a new Samsung 850 Pro 512GB. I started installing windows while on Intel's SRT (raid), then i noticed it and after installation was over i changed to AHCI.
Then i had to re-install, i boot using windows disk (talking about 8.1 pro) and windows installer was slow during this period... then after i reached the drive listing, i couldn`t touch either drivers. I couldn`t create partition in the samsung pro, i was receiving the 0x80070057 and a couple errors more of the same type. I started playing around with the GPT & MBR formatting, used external computer to create partitions, layouts but nothing.Whenever AHCI is on, i can`t manage to work using the Samsung 850 Pro disk.
So now i`m using Intel's SRT (raid instead) while having a single disk (samsung 850 pro) where windows is installed, while not achieving full read/write speeds because of the samsung magician that has to work with AHCI, and the Intel Rapid Storage Technology (irst). The other drive (32GB SSD) is formatted for linux, i have to disable secure boot to boot into there but that's fine.How can i get AHCI to work? I tried so many ways but clearly nothing..
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May 3, 2014
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
I have reinstalled drivers without success.
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Nov 22, 2014
The status light associated with caps lock on the XPS 15 does not show when active. The keyboard backlighting as a whole works.
I have uninstalled then reinstalled the Dell Quickset package but that has made no difference. Is there a setting I am missing?
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Nov 23, 2014
My original 500GB HDD + 32GB SSD has been replaced with 256GB SSD + 500GB HDD and now the HDD has been removed, leaving only the SSD.
So what is the correct setting for SATA operation in BIOS?
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Jan 5, 2014
It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
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Mar 30, 2010
On my inspiron e1505 my time won't stay set. windows 7 OS.
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Apr 1, 2013
I am recently having a problem where after I shutdown my XPS12 sometimes the fan will continue to run and won't stop till the battery dies. Recently I shutdown my full charged computer and but it in my laptop bag. I show up to office and realize my bag is scorching hot and its because my laptop was still "on" yet the screen was blank and the keyboard light was off. The battery only had 10% running. The computer was so hot I was afraid it was going to melt. This is the second time this has happened.
Summary:
XPS12 fan stays on after shutdown and the screen has turned off and the keyboard light is out. The computer wont turn on or off and the only way to stop the fan is to hold the off switch. Computer then powers on like normal. I believe the processor is also running as the computer get extremely hot and will only shutdown once the battery is drained.
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Apr 14, 2013
I bought a dell 1558 studi laptop and when I turned it on the fans were running like crazy, I installed speed fan and the cores (i5) were at 60 deg at idle. Bought some Arctic silver, cleaned it with the Arctic cleaners and skimmed it on as usual.I replaced the GPU and 2 smaller chips thermal stickers with Pyobia 7wt and slapped it back togther - jobs a good un.
But when it turns on from stone cold, windows starts up and goes to desktop. I can run speedfan and the cores are at 45degs, the fans then kick in successively faster and then the sceen goes black - computer still powered up fans running.If I then restart it takes less time for the screen to go black - fans now running at vmax..It will happily sit in the Bios screen like a champ, (fans on max mind).
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Jan 19, 2015
I have a N5110 that just recently started acting up.When I turn it on, it shows me the dell screen and then it tries to boot windows but then it turns off right away. Sometimes it gets far enough to show me a black screen with white lettering that says windows boot manager and wants me to select windows 7 as the operating system but when I try to hit enter to select it, the laptop wont respond and it turns off.
I tried pressing f12 and running diagnostics. Sometimes it will respond and let me get to the blue boot device screen but then it stops responding and wont let me run the diagnostic, then it turns off.
This also happened yesterday but after a few tries i was able to run the diagnostic and it came back saying everything was great, then my laptop rebooted and worked just fine. But today when I try to turn it on it wont work, I have been at it for over an hour.also, when i try to boot it, it will sometimes give me beep codes: 2 beeps, then 1 long beep. It only has time to do this once before it turns off.
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Feb 16, 2013
I just got an Inspiron 17R a day ago with Window 8 and have been fairly lost in operating it and Windows 8.
1. How I can set the NUMLK to stay on after powering off?
2. How do I turn on the back lighting for the keyboard?
3. Is there a manual somewhere that would explain the computer keys and functions?
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Feb 3, 2013
I just purchased a 15R and the number lock key does not stay on. I also purchased an R17 in December and that laptop holds the number lock.
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May 7, 2008
Is anyone else having a hard time keeping the M1730 power cord plugged in to the back of the laptop?
Mine is constantly falling out.
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Nov 17, 2014
My Inspiron 15R SE which I purchased from Dell Canada in February 2013 recently acted up on me. It was just like any other day, I run the laptop battery down, then plug in the power adapter when its low.
This time however, the laptop just suddenly shutdown (not through Windows, like just up and died). I tried to power it up again and each time, barely 30 seconds after it powers up, it just up and dies.
I had to do work on it so I thought I let it sit for awhile to charge the battery, thinking that I can run it on battery at least. But alas I left it there for even a whole night and the battery did not even charge a drop.
I then tried removing the battery and only running on power adapter only but it won't even start. I have also tried another power adapter but the same issue persists so I can safely rule out the power adapter.
The power port doesn't look damaged either seeing as I have always loyally bought Dell throughout the years, and I really need to get work done (it is my primary computer).
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Dec 11, 2014
I have an inspiron n4010. I replaced the battery and it worked for a couple of weeks. But now, it won't turn on or stay on if it's not plugged in. And I can't have it plugged in all the time. It says that it's plugged in but not charging.
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Jan 30, 2013
Had a laptop for just over 2 years so out of warranty. The laptop will not stay on for longer than 30 seconds - 1 minute, it doesn't matter what I'm doing (tried going into everything, Bios, safe mode, etc). I've bought a new battery and nothing has changed.
The laptop has had overheating problems in the past, whereby it would turn off if the fan was in someway impeded. Since this problem I have tried blowing into the fan and even used a hoover but nothing has worked.
Does it sound like its an issue with a fan or something else?
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Jan 1, 2015
My Inspiron 1545 use to randomly shuts down (direct shutdown), I think i was due to over heating because i could feel the bottom of the laptop get really hot, so i started to have the laptop elevated for better air flow, that worked for a little while but then it would have the same problem, i have not cleaned the inside of the laptop or ever opened it, but i plan to do it to see whats going on, i don't think i have a warranty on it anymore so i think will experiment, but before i do that, i wanted to know what could be the cause of this problem, my best guess is i need to clean it or replace the CPU fan.
Also, I left my laptop in the car overnight and i was really cold out, after that night, now the laptop doesn't stay on more than 2 mins.....
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Apr 8, 2013
We thought there was a hard drive issue on my laptop Dell sent replacement drive(It showed drive missing on diags). However, it appears the original issue was the drive was coming loose from the connector. Now anytime I set the laptop down or on the side the hard drive comes loose. We can not find any type of strap or screw that holds the hard drive in place. It is a model N5040. All screws were tightened and none appear to be missing.
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Jan 29, 2015
I would like very much for the USB ports (or at least one of them) to stay on when the computer is in sleep. I travel frequently and hotel rooms have limited power and I would like to keep my mobile phone plugged into the laptop. I've seen you answer a few questions on USB limitations and settings...
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Apr 8, 2013
My 2 year old spilled juice on my new laptop about 3 weeks ago, and now when I power it on it goes to the boot screen, the blue bar doesn't finish loading and it turns off. Ok, today I was just trying things. It's 3 buttons at the top right of the laptop, if I hold the middle one the computer will boot, stay on and I can do everything as normal. But if I let that button go, it turns right off.
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