My brand new XPS15 9530 has been having the same problem since I received it. Randomly (but usually after several hours of being closed) the notebook does not wake up when I open the lid.
I have removed the Intel wifi and bluetooth drivers, but the issue remains.
I have reset the power profile and the issue remains
I have e4300 with Win7 RTM. For couple months, I've been experiencing slow wakeup (30sec-1min) from sleep and recently I found it is caused by BTHUSB error during the wakeup process.
The bluetooth function works fine after wakeup, but the wakeup takes too long.. Anyone saw this problem as well?
Here's the windows event.
It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
View 1 Replies View Relatedpower option is set up in sleep, when i close the lid and after opening it, it does not wake up. i have to press the power button for 5 or more seconds in order to restart the system
i am using windows 8
About 99% of the times, that I try to recover my Dell Vostro 1510 from suspend it doesnt work. I hit the power button to resume and the power light and WiFi light stays lit but the screen doesnt turn on and it stays like this. I have to hold down the power button to turn it off and turn it back on. How can I resolve this?
Windows Vista SP1.
I have the latest BIOS from Dell.
I have installed XP on my Latitude E6500. Baseline is the ALPS Touchpad sucks, it is unprecise, slow and sometimes hangs. The worst I have ever experienced. I even had it replaced by Dell hoping to receive a newer Hardware revision but just got the same pos again so nothing changed.
What really annoys me is that when I wakeup my PC from Standby or Hibernation the Touchpad does not respond for about 20 of seconds so I have to wait.
Of course I have the latest driver 7.2.101.216 from Dell installed.
I got XPS 15 (9530, Late 2013) couple of days ago with widnows 8.1 installed on it and since the day 1 I am running into a weird problem. All of my USB devices keeps disconnecting. Whether its my phone (HTC One M8) or my portable harddisks. I have tried multiple cables and the result is the same.
I tried connecting all of those devices on different laptops and they work fine except for my laptop. One more thing is that if I have my phone connected with the laptop, it charges fine however, I am unable to browse any file on my phone because it keeps disconnecting.
Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).
To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.
Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands :
cs_setInnerHtml('video_beacedb8-977f-4b3c-9e04-395c4b1c47a3','');
When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.
I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.
I'm a photographer, and bought an XPS 15 9630 to do my photo editing. The machine came with the 30Gb mSATA and 1Tb HDD, which wasn't nearly enough for my needs. I've successfully fitted a Samsung 1Tb mSATA, but I would like to upgrade the other drive also. At the moment I have 2 1Tb hard disks, and 2Tb total storage. (After a fair bit of fiddling in BIOS)
I have a Seagate Spinpoint M9T 2Tb disk which I would like to use,but when I fit it, it didn't show up in the BIOS or O/S. It works fine in other laptops. The disk that came with the laptop is 6mm, this one is 9mm, but seems to fit fine. The disk shows up if I remove the mSATA.Is this a problem that can be overcome?
So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.
Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.
Yesterday I have the Dell technician came to my place and changed my broken LCD of my xps 15 (9530) which I just bought for 1 month plus. The strange part was when he finished the changing, turned out the laptop couldn't be booted, a dead pc. He did not touch anything except for the attached LCD cables. He said it might be the motherboard failure after changing the LCD.
View 1 Replies View RelatedI got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.
View 15 Replies View RelatedGot our new XPS-15, 9530 Base model last night, and the WFIF will not stay on.
Over 2 hours on the phone with Tech Support, and they are sending out a Tech to replace the WIFI card. I'm not even sure it is the WIFI card as he gave up trouble shooting it when he couldn't stay on Remote Access.
the worst of it was the two hours on the phone, it was pure hell, and I told the Techs supervisor about it afterwards.
I hope this isn't the future of this computer, as a new non functioning computer is not a good start.
This is really pushing me towards an Apple MacBook Pro.
How much Dell Xps 15 Sd card slot have speed?
View 4 Replies View RelatedYesterday i got my new XPS 15 9530, that's where i ran into some problems.Laptop is unable to work under AHCI in any possible configuration.It ships with 32GB SSD + 1TB HDD, i unscrew and swapped the 1TB HDD with a new Samsung 850 Pro 512GB. I started installing windows while on Intel's SRT (raid), then i noticed it and after installation was over i changed to AHCI.
Then i had to re-install, i boot using windows disk (talking about 8.1 pro) and windows installer was slow during this period... then after i reached the drive listing, i couldn`t touch either drivers. I couldn`t create partition in the samsung pro, i was receiving the 0x80070057 and a couple errors more of the same type. I started playing around with the GPT & MBR formatting, used external computer to create partitions, layouts but nothing.Whenever AHCI is on, i can`t manage to work using the Samsung 850 Pro disk.
So now i`m using Intel's SRT (raid instead) while having a single disk (samsung 850 pro) where windows is installed, while not achieving full read/write speeds because of the samsung magician that has to work with AHCI, and the Intel Rapid Storage Technology (irst). The other drive (32GB SSD) is formatted for linux, i have to disable secure boot to boot into there but that's fine.How can i get AHCI to work? I tried so many ways but clearly nothing..
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
I have reinstalled drivers without success.
The status light associated with caps lock on the XPS 15 does not show when active. The keyboard backlighting as a whole works.
I have uninstalled then reinstalled the Dell Quickset package but that has made no difference. Is there a setting I am missing?
My original 500GB HDD + 32GB SSD has been replaced with 256GB SSD + 500GB HDD and now the HDD has been removed, leaving only the SSD.
So what is the correct setting for SATA operation in BIOS?
Last night, I opened my Dell Inspiron 1720 (specifications in my signature) with the help of this website, to clean it.
I opened it till this step -
I cleaned this part, and vacuum cleaned the body. There was so much junk ....
I am using Dell inspiron 15R laptop. Suddenly my DVD drive is not opening. I have inserted a DVD which I think got corrupted and from then on my DVD drive is not opening. Unfortunately, I am not able to even eject the DVD out. Whenever I right-click on Drive (E) for ejecting it is taking a lot of time and system is getting struck. I wonder this laptop has got an eject button on the DVD drive, as I never got an opportunity to try that way.
View 6 Replies View RelatedI lost the screws that hold the door of the memory compartment. Do you guys know where I can buy them? I'm a perfectionist. I prefer the same kind/colour of screws that Dell uses. Can I buy them from any hardware stores?
View 10 Replies View RelatedI am having some trouble with my Internet explorer. At times when I am surfing, hundreds of new IE windows open up randomly and they keep on opening up till I kill the process in the Task Manager. I did a full system scan using Mc Afee but it says the system is clean.
if this is malware or some wierd IE bug?
I own a Dell Inspiron 3521, and I'd been having an issue with apps not opening and closing when I do try. I went to fix this error. That's when I made a grave mistake. Somewhere along the line of me trying to fix it, I messed with something I shouldn't have and when I finished with my task, I was told to restart the computer to activate the settings. After I turned it back on it seemed normal up to the point after I saw the dell logo. It went black. At first I made the assumption that since I changed settings that it was still trying to configure them. But soon after, I saw my mouse and a little signal flash in the bottom left of my screen. So I checked around and found out that I needed to reinstall windows with disc or USB. But I don't have access to either of those.
View 1 Replies View RelatedI have a Dell Inspiron N7110. Recently after updating my McAfee antivirus software my computer has been slow. The computer works fine when we first turn it on but after a few times of closing the laptop and reopening it to use it, the programs won't open. I try opening Google Chrome, Mozilla Firefox, and my documents. Also the computer won't even turn off. It just stays at the blue logging off screen.
View 2 Replies View Relatedi found that whenever i move the LID to close it, open it or just move it for no reason the LED will blink.
Already had screen replaced, keyboard and etc.
I have this laptop permanently connected to an external monitor and have it standing upright. Every time I turn on the laptop, I have to flip the screen open press the switch and then close the lid just to turn it on. Is there a way to turn the laptop on without opening the lid and pressing the switch?
View 15 Replies View RelatedToday i bought an Inspiron 5547 and i have an issue when closing and opening the lid. The issue is get screen artifacts like if were pressing the screen with my finger. Is this normal?
View 4 Replies View Relatedim gonna be getting my first laptop this weekend and ive never set up a computer before!
I was just wondering what do I do when I turn it on for the first time (straight out of its box)
*Does it need charging first?
*Do I install Vista on it my self? (Which I hope comes with the CD!)
*Then do I install my protection firewall thingy?
does acer warranty see if the laptop (6 screw plate) has been opened ?
View 5 Replies View RelatedDell Latitude D531 slow booting and slow opening applications - also diagnostics give error code 2000-0411 CPU not detected....
View 1 Replies View Related