Dell XPS 15 9530 :: FPS Drops / GPU Throttling

Jan 3, 2015

So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.

Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.

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HP/Compaq :: FPS In Games Always Drops Then Comes Back Up And Then Drops Again

Apr 26, 2009

Has anyone had issues with their DV5 with a Nvidia 9600mGT ? and FPS issues? I am playing DoDS, and for the last while (since I had my DV5 repaired by HP) My FPS in games always drops then comes back up and then drops again. I have installed many drivers with a clean driver install. (Used driver sweeper) I have even went as far as completing a whole system recovery again, to still run into these issues. It has become so bad, It ruins all gaming for me. Also, I think i have notice big CPU spikes, which might be causing issues... the specs are in my sig,.

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Dell XPS 9530 :: USB Devices Keeps Getting Disconnected

Dec 16, 2014

I got XPS 15 (9530, Late 2013) couple of days ago with widnows 8.1 installed on it and since the day 1 I am running into a weird problem. All of my USB devices keeps disconnecting. Whether its my phone (HTC One M8) or my portable harddisks. I have tried multiple cables and the result is the same.

I tried connecting all of those devices on different laptops and they work fine except for my laptop. One more thing is that if I have my phone connected with the laptop, it charges fine however, I am unable to browse any file on my phone because it keeps disconnecting.

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Dell XPS 15 (9530) :: Rattling Fan Noises?

May 10, 2014

Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).

To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.

Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands : 
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When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.

I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.

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Dell :: XPS 15 9530 - Extra Capacity HDD

Jan 21, 2015

I'm a photographer, and bought an XPS 15 9630 to do my photo editing. The machine came with the 30Gb mSATA and 1Tb HDD, which wasn't nearly enough for my needs. I've successfully fitted a Samsung 1Tb mSATA, but I would like to upgrade the other drive also. At the moment I have 2 1Tb hard disks, and 2Tb total storage. (After a fair bit of fiddling in BIOS)

I have a Seagate Spinpoint M9T 2Tb disk which I would like to use,but when I fit it, it didn't show up in the BIOS or O/S. It works fine in other laptops. The disk that came with the laptop is 6mm, this one is 9mm, but seems to fit fine. The disk shows up if I remove the mSATA.Is this a problem that can be overcome?

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Dell XPS 15 9530 :: Not Working After Disassembled

Jan 22, 2015

Yesterday I have the Dell technician came to my place and changed my broken LCD of my xps 15 (9530) which I just bought for 1 month plus. The strange part was when he finished the changing, turned out the laptop couldn't be booted,  a dead pc. He did not touch anything except for the attached LCD cables. He said it might be the motherboard failure after changing the LCD.

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Dell :: XPS 15 9530 Will Not Wake After Sleeping

Jun 1, 2014

I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.

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Dell XPS 15 9530 :: WiFi Will Not Stay On

Dec 11, 2013

Got our new XPS-15, 9530 Base model last night, and the WFIF will not stay on.

Over 2 hours on the phone with Tech Support, and they are sending out a Tech to replace the WIFI card. I'm not even sure it is the WIFI card as he gave up trouble shooting it when he couldn't stay on Remote Access.

the worst of it was the two hours on the phone, it was pure hell, and I told the Techs supervisor about it afterwards.

I hope this isn't the future of this computer, as a new non functioning computer is not a good start.

This is really pushing me towards an Apple MacBook Pro.

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Dell XPS 9530 :: Does Not Wakeup From Sleep When Opening The Lid

Oct 28, 2014

My brand new XPS15 9530 has been having the same problem since I received it. Randomly (but usually after several hours of being closed) the notebook does not wake up when I open the lid.

I have removed the Intel wifi and bluetooth drivers, but the issue remains.

I have reset the power profile and the issue remains

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Dell XPS 15 9530 :: SD Card Slot Speed?

Jan 11, 2015

How much Dell Xps 15 Sd card slot have speed?

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Dell XPS 15 9530 :: Unable To Boot Using AHCI

Nov 4, 2014

Yesterday i got my new XPS 15 9530, that's where i ran into some problems.Laptop is unable to work under AHCI in any possible configuration.It ships with 32GB SSD + 1TB HDD, i unscrew and swapped the 1TB HDD with a new Samsung 850 Pro 512GB. I started installing windows while on Intel's SRT (raid), then i noticed it and after installation was over i changed to AHCI.

Then i had to re-install, i boot using windows disk (talking about 8.1 pro) and windows installer was slow during this period... then after i reached the drive listing, i couldn`t touch either drivers. I couldn`t create partition in the samsung pro, i was receiving the 0x80070057 and a couple errors more of the same type. I started playing around with the GPT & MBR formatting, used external computer to create partitions, layouts but nothing.Whenever AHCI is on, i can`t manage to work using the Samsung 850 Pro disk.

So now i`m using Intel's SRT (raid instead) while having a single disk (samsung 850 pro) where windows is installed, while not achieving full read/write speeds because of the samsung magician that has to work with AHCI, and the Intel Rapid Storage Technology (irst). The other drive (32GB SSD) is formatted for linux, i have to disable secure boot to boot into there but that's fine.How can i get AHCI to work? I tried so many ways but clearly nothing..

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Dell :: XPS 15 9530 - Bluetooth Freeze / Hang

May 3, 2014

I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.

I have reinstalled drivers without success.

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Dell XPS 15 9530 :: Caps Lock Light Not Working

Nov 22, 2014

The status light associated with caps lock on the XPS 15 does not show when active.   The keyboard backlighting as a whole works.  

I have uninstalled then reinstalled the Dell Quickset package but that has made no difference.  Is there a setting I am missing?

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Dell XPS 15 9530 :: BIOS SATA Operation Settings?

Nov 23, 2014

My original 500GB HDD + 32GB SSD has been replaced with 256GB SSD + 500GB HDD and now the HDD has been removed, leaving only the SSD. 

So what is the correct setting for SATA operation in BIOS?

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Dell XPS 15 9530 :: Windows 8.1 - Laptop Doesn't Wake From Sleep When Open Lid

Jan 5, 2014

It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened.  If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops.  I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly.  Next, it runs some diagnostics for about 10 seconds and then it starts normally.

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Dell :: Really Bad FPS Drops Constantly

Mar 16, 2010

I recently started to have really bad FPS drops.

Whenever i play any type of games, Frame rates drops by half if not more every few second to minutes constantly.

I thought it might've been a bad driver install but even tho I reinstalled 10.3 preview it still had the same problem. I also reverted back to an older driver but still had the same problem

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Dell :: Studio 1555Random Drops In FPS

Jun 20, 2009

Spent a few days playing with my new studio 1555, I am finding heavy drops in FPS whilst gaming. I have spent all today trying to find the cause.

As an example, if I am playing DOW2, I get approx 30fps, every 2mins or so it will drop to 15fps.

I am expecting it to be heat related but:
1. I cannot monitor the GPU temps
2. There is no program I can find that recognises the GPUs speed to check if it is down clocking
3. It only lasts about 2 secs then I shoot back up to 30fps.

I have tried vista 32 and vista 64.
I have monitored temps with HWMonitor and all but an ACPI are fine, the ACPI temp gets upto 93c as other users reported
I have tried turning off my wifi and playing offline in case it was network related
I have checked all drivers and updated where necessary
I am now at a loss.

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Dell :: Laptop Is Cool But Theres Still Fps Drops

Dec 31, 2008

i have a dell xps 1730 and this are my specs

nvidia geforce 8800 gtx sli

4 GB of memory

250 hdd space

i have cleaned the fans but no luck i still get drops and goes back to normal. is there a way to stop this little annoying thing

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Dell :: What's Throttling?

Feb 12, 2010

I see all those threads about throttling, but they all are about the How and Why's, but none seems to tell me what throttling is / how i can recognize that my laptop is throttling.

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Dell :: M1330 Suddenly The Battery Drops

Mar 21, 2009

I own a Dell M1330 with the six cell battery.
Since one month something weird happens with the battery.

Power Saver Mode:
after ~1hour (battery is at 60-70%) suddenly the battery drops to 7% and I am out of juice.

Maximum Performance
after ~40minutes suddenly the battery drops to 7% or it goes directly into hibernate mode

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Dell :: Inspiron 15 Drops WiFi Connection?

Mar 25, 2013

Our Insprion 15 laptop initially dropped its WiFi connection (showed "No Internet Access") about 3-4 times when it was first turned on. It hasn''t happened since (3 days in use). Was this just normal - while looking for the right version of 801.1 or what?

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Dell :: Studio XPS GPU (throttling)

Feb 8, 2010

I just got a new Studio XPS 1647. Specs are i7-620M, 128 GB SSD, 4 GB RAM, RGBLED, and the standard ATI 4670. Now that dell actually appears serious about fixing the throttling problem, I am seriously considering keeping the laptop. I would however like to make a few modifications. I need to actually put the correct RAM into the computer (they put in 133Mhz rather than 1067, i know its lol). More importantly I would like to change the GPU out for an ATI 57xx series. My question is can I put in a 5730/5750/5770 and not void the warranty? Also have the 5750 and 5770 even been released yet? It seems like it can only be a win-win situation. The 57xx series runs on less power (25-30W compared to the 35W of the 4670), and also they are faster, DDR5 with the two higher end models.

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Dell :: XPS 16XX Throttling

Mar 12, 2010

I have read a lot on this problem and just did some testing on my system.

I am running Modern Warfare 2 and within a few minutes my throttling begins; cpu drops to 700mhz and then doubles and then full speed... I have CPUZ running on second monitor watching it progress.

Next step, I disable the PowerPlay in the CCC ATI Control Panel; pick the game up where I left with CPUZ running on the second monitor... 30 minutes later; ZERO throttling.

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Dell :: 1330 CPU Throttling Going On

Nov 17, 2008

I've got a 1330 with a T7250 processor, 4gigs of ram and a 8400GS.

I run my notebook all day long undervolted (tested stability a lot using orthos) so temperatures are less.

I also use RMClock to max out the cpu frequency when connected to AC (so that it stays locked at 2 ghz whenever i am in AC mode)

Also, my 8400 gs is Overclocked to 600/825 from stock 400/600.

The thing is the following:
when running COD4, every once in a while my frames drop noticeably. I then went to investigate this and using RMClock's monitoring tool i noticed that the frame drop was consistent to a throttling of the CPU.

However, whenever i test out my pc with ORTHOS or rthdribl i get higher temperatures than when running COD4 and the CPU doesn't ever thottle itself...

As you can see, this is a pretty strange thing because temperature is NOT being the "throttling factor" over here, as it is almost all times. I also have the gpu copper mod applied and haven't ever passed out 80 degrees on the gpu (which are pretty normal temps for an xps1330, specially overclocked)

What do you think could be causing this? It is really bugging me a a lot. Could it be maybe unstable voltages or something?

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Dell :: 1640 Throttling ....

Feb 10, 2010

In recent light of the the throttling investigation and incoming fix on the 1645 and 1647 models, Ive been instructed to make a separate thread to investigate the same issues for the 1640. If you have a 1640 with throttling issues please post any information in this thread. This is a new thread covering the same issue as the other problematic 164X's. Throttling.

Unclewebb can back me up on all of this as I went through these tests with him, the same tests he used to determine throttling on all other 164Xs models.

At full GPU and CPU load, mulitplier scales back to 6x and 3x. My 2.93ghz t9800 then clocks down to 1500mhz and 798mhz respectively.

Programs used: RMclock, CPU-Z, GPU-Z, 3Dmark06, Prime95, Throttlestop

For Bill: Original 1640 threads where users started reporting throttling. Joker first reported throttling on the 1640s when he had a 3670.

==>The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread <== *Part 2*
===> The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread<===

**A user has decided to run a few gaming tests to prove it effects in real world everyday performance........................

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Dell :: XPS M1730 Performance Drops After 20 Mins Of Gaming

Mar 30, 2009

I have a M1730 with 8700gt sli GPU's. My problem is that, if i turn on the notebook and start playing a newish game,

it will run great for 20 mins or so, then its performance will drop dramatically, to the point of not being able to play due to framerate drop.

My instincts tell me that it is a heat problem, beacuse if i turn it off and leave it for a bit, i can turn it back on and play fine again.

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Dell :: SXPS 1640 Random Performance Drops

Dec 19, 2009

I have a Studio XPS 1640 (3670 512mb, P8600, etc.) that I mostly use for gaming. During the past few months, I've noticed that occasionally when I'm playing a game, the FPS will suddenly go wayyy down. For example, I was once playing Oblivion and getting around 40 FPS, when all of a sudden the FPS randomly dropped to less than 10. The same thing has happened in other games such as TF2. I think that this may be due to overheating, because the computer still seems sort of sluggish even after I close the game. Anyone know what I should do? Maybe adjust the fan speed/get a cooling pad?

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Dell XPS 17 L702x :: FPS Drops Screen Freezing Crackling Audio

Apr 22, 2012

I just purchased a Dell XPS 17. The problem while playing video game is, that randomly the sound starts crackling for 1 or 2 seconds and the screen freezes with it, or the FPS drops down to 5 or lower.

I thought it might be problems with the fan on the laptop, or the AC adapter doesn't give energy for the laptop so it chokes down? It mostly happens, when the laptop gets pretty hot.

Also I tried to contact the Dell customer service, but it says i purchased the Laptop in the United Kingdom, which I didn't. I used the Dell Customer service from the U.S. and used the chat without any problems. When i try to E-mail them, it gives me an error, that it cannot read my system components (I don't remember exactly what it said, might be something else, but it was an error).

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Dell :: Throttling CPU And GPU Problems On 1558

May 24, 2010

I've been having some throttling issues with my 1558 for a past few days. I've been using it in the us but i'm on vacation now n i'm working on a 220V supply! Does that affect the performance of the adapter in any way?

My config is a core i5 520m,4GB ddr3, ati 4570 512mb,1080p screen.

I was playing Burnout Paradise n my system slowed down after 10 min of gameplay! I noticed that the CPU multiplier was frozen at 9. I really dunno y that happened! I've been playing the same game for hours together back home and it din seem to affect it in any way!

I tried updating it the latest BIOS that came out (A05) and that din help either. It also happened with a few other games as well.

I tried using throttlestop to just confirm that it was the CPU. The games was playing fine for 15 min wen the system just shut off!!

So I just tried to play for one last time with throttlestop off and it was actually fine till I got a critical error msg n my screen wasn't showing color properly!!

Have I fried my graphic card somehow?? Or is my adapter just not strong enuf to handle the load n hence throttling the system??

I tried updating my drivers to v10.4 N it kept saying INF not found n I had to install it indirectly.

Any way to find out if I've screwed up the graphic card?? I'm scared to push it with a game and screw up the system!!

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Dell :: S-XPS 1645/1647 Throttling

Feb 8, 2010

for 130 Watt Adapter and update to the latest BIOS

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