Dell :: S-XPS 1645/1647 Throttling
Feb 8, 2010for 130 Watt Adapter and update to the latest BIOS
View 10 Repliesfor 130 Watt Adapter and update to the latest BIOS
View 10 RepliesPlease note that my GPU Throttles down when it hits 84C. This cycle will continue up and down as the system system downclocks the GPU.
View 10 Replies View RelatedI just bought an SXPS 1647 (I believe... I have the core i5-540 processor) and I wanted to know how the throttling issue effects these models.
Is it less of an issue because the i5's are less power hungry?
Has there been any response from dell about the throttling on this model? Are people requesting the 130Watt adaptor?
System:
i5-540
4GB RAM
128GB SSD
RGBLED 1080p Screen
I have a new 1647, I did a clean install of Windows 7, updated to latest Dell BIOS for this laptop and currently I am plugged in via direct connection (battery taken out) to a 130W power adapter.
I am using VLC to playback a 1080p anime video. For the most part, video playback was smooth up until like 10 minutes ago. Laptop is noticibly warm, VLC keeps buffering. I'm assuming it's throttling .....
I recently (Dec 7) bought a XPS 1645 and I'm experiencing the throttling issues. It's apparent when I play games (Left 4 Dead 2) and I have the RGBLED brightness set to high. If the brightness is at the max setting, the game is unplayable. If I minimize the brightness, the game immediately becomes playable. I have been keeping up with the throttling thread. From what I've read the upcoming bios update will not fix the issue. It has to be a combination of a bios update and new AC adapter. I don't expect Dell to send out 130w AC adapters after the battery fiasco they had - considering the 1645 was designed to use a 90w AC adapter.
This got me to thinking. If the bios update doesn't resolve the issue, there are only so many options that we have left.
1. We buy third part 130w AC adapters and hope that our laptops don't burn out.
2. We each individually call Dell Tech Support and stay on the phone until we get a refund/replacement unit (possibly the 1647?).
3. We roll over and use the throttled laptop and accept Dell's bios 'fix' - never getting the full performance out of our laptops.
4. Dell offers replacement units for affected customers.
Options 1-3 don't resolve the issue for us. As far as #4 goes, it's hard to imagine Dell issuing a voluntary recall on affected units. But I think option #4 is something that as a community we could make happen. While this issue seems to be fairly well known on the forums, (as someone mentioned in another thread) it is largely unknown to the outside world - based upon the reviews the XPS 1645 gets on Dell's website. If we were to go out and let others know how certain configurations of this laptop under perform, perhaps we make Dell notice enough that they would want to protect their brand by issuing replacements. The catch is that we have to loud and get this out there.
Dell won't voluntarily offer a product replacement. This issue is unknown. If they were to go ahead and replace our XPS 1645's, that would be letting the whole world they screwed up on the design on the laptop.
However, if we can somehow get this into the news cycle and let the world know, then it becomes in Dell's best interest to offer replacements.
On the featured systems, i was thinking of purchasing the second one which has the i7 processor, but i have a few questions before i would like to buy it.
1) This is a 1645 system meaning that throttling will be there right?
2) Does installing the A09 BIOS Solve the throttling issue?
3) Without using throttlestop is there any way to control the throttling?
4) Is it compulsory that throttling occurs on all the systems or some don't have it?
5) Will me playing NFS Undercover cause the laptop to throttle?....
Dell has released their solution to the throttling issue, if you have updated to the latest A07 or newer bios, and recieved a 130w adapter from dell. Need to call the reps and get a 130w sent free of charge.
After more testing looks as if the A07 bios has indeed greatly improve the performance of the laptop. More testing will continue to see where the limit is at, as there may be close to the throttling edge perhaps.
Purpose of this thread is to educate those about the throttling issues with dell's laptops. Specifically to the xps 16 with i7 processors. Also to show community driven solutions as we wait for dells response to this issue.
This is an advancement from the power investigation thread, to summarize the thread here is a quick list. The 1645 is supplied and designed for a 90w adapter which is undersized and cripples the laptop under gpu + cpu stresses,
such as gaming and photo editing.Running on battery seems to let the laptop run more towards it potential.The problem severity varies and depends mostly on configuration and type of program being ran.A 130w or bigger power supply will not solve the issue alone, as the bios actively throttles to main 90w anyways.Through reps Dell seems aware of the issue. As of yet there has been no official announcement and is .....
I am currently being offered a exchange for my 1640, and they are giving my the option to configure it.
Which is better? And how do i know which is the 1645 and 1647 on the website?
I have been testing my Studio 1557 today for throttling issues.The i7 does throttle down to the x10 multi under a 100% load on the CPU and GPU after about 10 minutes.
But it seems to be temp related not starving for power.
When my GPU hits 100c it will throttle back to about 88c.When the GPU does that the multi on the CPU goes from 10x to 12x (1.6ghz stock speed).While the GPU creeps back to 100c the CPU stays at 10x until the GPU hits 100c then back to 12x for a few minutes.
I've decided to get an xps 16 for college, and I am curious as to which to get. I plan on using it for college, but also plan on playing quite a few games on it as well when I have the time. Which would be better overall to avoid throttling issues, and just have the best performance for this overall?
On a side note, on the dell site, how do I tell which is a 1640, 1645, and 1647?
I'm trying to decide between the two though I lean towards the 1645. I'm also open to any of the doubters trying to argue for something else altogether.
I'm a gamer and a relative power user, but I don't fret benchmarks and I don't mind if I get some throttling after a few hours of gaming so long as the issue will go away once I quit to desktop and give the comp 15 minutes to cool down.
I'm also not chasing every last bit of graphical detail or processor power. If two years from now I can still play new games on modest graphical settings with an acceptable frame rate, and if my desktop experience is crisp and responsive .....
I currently have the Studio XPS 1645. My uses for the machine are client visits, presentations, and occasionally gaming on the road.
I probably only log 5 hours a week on the laptop 3 weeks a month and 30 or so in the other week (when I am not at home).
I have read about the throttling issue and this is my last day to return. So knowing my usage pattern. Would you keep the quad core or change out for the 1647.
ftp://ftp.dell.com/bios/1647_A05.exe
ftp://ftp.dell.com/bios/1645_A08.exe
I recently returned my 1645 after 2 months of struggling with random crashing and throttling back to Dell for a full refund.
I am in need of a new system and was considering HP Envy 15 as an alternative, but I still like the 1645 given that it performs as advertised.
Been following all the throttling issues on these forums religiously for a while now. I have been eyeing these laptops since they came out. Looking for some opinions on what I should buy. The "business" reps are trying to sell me a Precision but that price point is really high.
Primary uses will be:
Software and Database Design and Development -- mainly C++, .NET technologies (WCF, WPF, C#, etc), Silverlight, Sharepoint, Expression Blend, SQL Server (not express). I will be installing the entire development environments and tools that come with these. Also MS Office Enterprise.
Other occasional uses:
Movies (getting BR for sure), some gaming (not hard core like most here) and other regular day-to-day tasks (surfing, etc.)
With above said, should I get the i7 620, 720 or 820? I can get the RGBLED with the 620 but not the 720 or 620 -- is the RGBLED worth it -- don't mind spending the $$ for it -- or is the WLED just fine (even for BR movies)? Also, I am definitely getting the SSD for speed.
today I bricked my new 1645 when I was examing the BIOS for the 1647. The BIOS release 1647_A00.exe released this month automatically begins flashing on an 1645
and does not seem to check compatibility or confirm with the user before it updates.
The BIOS is completely incompatible with the 1645 to say the least, so be very careful if you download it on to a non-1647 system.
Dell is building a new system due to this really sad event. Rip XPS 1645 - December 5th 2009.
So yes I have no cred and I am relatively new but I think we can all agree the direction of the heat vent on the XPS 16XX series needs to be changed to face downwards at least, so that the heat isn't dicipated directly onto the screen!
There doesn't seem anywhere available to add a secondary vent, so at least the primary vent needs to be improved.
I will send this to Dell_Bill_B as he requested in the throttling forum, and he said he would take this issue up at the next conference call!
Looked around here but could not find the answer. Are there actual hardware differences between the 1645 and 1647 xps studio 16? Just curious if the 1645 can handle the next gen procs (i5, i7 Arrandale cores). Also can the bios for a 1647 be used on the 1645?
I got forced a 1645 in a system replacment and they would not do a 1647 even after they said they would and I pushed HARD on my end. I now wonder really what the hardware differneces are if any?? Also want to know if this thing will allow future upgrades as to the cpu past the Clarksfield cores it runs now?
Also mine did not come with the SB x-fi software. Is this worth asking for or obtaining?
I was giving my 1645 a nice cleaning when I noticed a depression on the left hand side palm corner. The black of the palm rest actually sinks below the the silver trimming. Is this normal? is it supposed to be flush? Does it mean I need yet ANOTHER part replaced on this damn laptop?
View 10 Replies View RelatedI am one of the many people here who has a defective Studio XPS 1645 (random crashing and throttling issues). I was promissed a replacement system by a tech support supervisor and Studio XPS 1647 was mentioned by him as a replacement for the 1645 system which will fix all outstanding issues (as claimed by him). I don't have a detailed system configuration yet and will post as soon as I recieve one.
I just don't want to be a beta tester for Dell once again if 1647 proves to have design flaws like the 1645.
Does anyone out there have 1647 yet? Is this an upgrade to 1645 (hope its not a downgrade)? Should I accept this offer or demand a full refund?
I am looking to get a Studio XPS 16 soon, but can't quite decide on which model to get and had a few questions...
1) What is the battery life of the 1647 (i5) compared to the 1645 (i7) assuming they have the same specs. I've read that i5's should last longer, but I really couldn't find anything comparing the two for these systems.
2) When configuring the 1645 and 1647 side-by-side with the same specs. The 1647 is about the same price as the 1645, if not more (depending on which processor selected). I thought the i5's were supposed to be less expensive than the i7's. Since they are about the same price, would it be better to go with the i7? Any reason to choose the i5 over i7?
I see all those threads about throttling, but they all are about the How and Why's, but none seems to tell me what throttling is / how i can recognize that my laptop is throttling.
View 4 Replies View RelatedI just got a new Studio XPS 1647. Specs are i7-620M, 128 GB SSD, 4 GB RAM, RGBLED, and the standard ATI 4670. Now that dell actually appears serious about fixing the throttling problem, I am seriously considering keeping the laptop. I would however like to make a few modifications. I need to actually put the correct RAM into the computer (they put in 133Mhz rather than 1067, i know its lol). More importantly I would like to change the GPU out for an ATI 57xx series. My question is can I put in a 5730/5750/5770 and not void the warranty? Also have the 5750 and 5770 even been released yet? It seems like it can only be a win-win situation. The 57xx series runs on less power (25-30W compared to the 35W of the 4670), and also they are faster, DDR5 with the two higher end models.
View 6 Replies View RelatedI have read a lot on this problem and just did some testing on my system.
I am running Modern Warfare 2 and within a few minutes my throttling begins; cpu drops to 700mhz and then doubles and then full speed... I have CPUZ running on second monitor watching it progress.
Next step, I disable the PowerPlay in the CCC ATI Control Panel; pick the game up where I left with CPUZ running on the second monitor... 30 minutes later; ZERO throttling.
I've got a 1330 with a T7250 processor, 4gigs of ram and a 8400GS.
I run my notebook all day long undervolted (tested stability a lot using orthos) so temperatures are less.
I also use RMClock to max out the cpu frequency when connected to AC (so that it stays locked at 2 ghz whenever i am in AC mode)
Also, my 8400 gs is Overclocked to 600/825 from stock 400/600.
The thing is the following:
when running COD4, every once in a while my frames drop noticeably. I then went to investigate this and using RMClock's monitoring tool i noticed that the frame drop was consistent to a throttling of the CPU.
However, whenever i test out my pc with ORTHOS or rthdribl i get higher temperatures than when running COD4 and the CPU doesn't ever thottle itself...
As you can see, this is a pretty strange thing because temperature is NOT being the "throttling factor" over here, as it is almost all times. I also have the gpu copper mod applied and haven't ever passed out 80 degrees on the gpu (which are pretty normal temps for an xps1330, specially overclocked)
What do you think could be causing this? It is really bugging me a a lot. Could it be maybe unstable voltages or something?
In recent light of the the throttling investigation and incoming fix on the 1645 and 1647 models, Ive been instructed to make a separate thread to investigate the same issues for the 1640. If you have a 1640 with throttling issues please post any information in this thread. This is a new thread covering the same issue as the other problematic 164X's. Throttling.
Unclewebb can back me up on all of this as I went through these tests with him, the same tests he used to determine throttling on all other 164Xs models.
At full GPU and CPU load, mulitplier scales back to 6x and 3x. My 2.93ghz t9800 then clocks down to 1500mhz and 798mhz respectively.
Programs used: RMclock, CPU-Z, GPU-Z, 3Dmark06, Prime95, Throttlestop
For Bill: Original 1640 threads where users started reporting throttling. Joker first reported throttling on the 1640s when he had a 3670.
==>The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread <== *Part 2*
===> The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread<===
**A user has decided to run a few gaming tests to prove it effects in real world everyday performance........................
I've been having some throttling issues with my 1558 for a past few days. I've been using it in the us but i'm on vacation now n i'm working on a 220V supply! Does that affect the performance of the adapter in any way?
My config is a core i5 520m,4GB ddr3, ati 4570 512mb,1080p screen.
I was playing Burnout Paradise n my system slowed down after 10 min of gameplay! I noticed that the CPU multiplier was frozen at 9. I really dunno y that happened! I've been playing the same game for hours together back home and it din seem to affect it in any way!
I tried updating it the latest BIOS that came out (A05) and that din help either. It also happened with a few other games as well.
I tried using throttlestop to just confirm that it was the CPU. The games was playing fine for 15 min wen the system just shut off!!
So I just tried to play for one last time with throttlestop off and it was actually fine till I got a critical error msg n my screen wasn't showing color properly!!
Have I fried my graphic card somehow?? Or is my adapter just not strong enuf to handle the load n hence throttling the system??
I tried updating my drivers to v10.4 N it kept saying INF not found n I had to install it indirectly.
Any way to find out if I've screwed up the graphic card?? I'm scared to push it with a game and screw up the system!!
Everywhere talked only 1645 throttling problem and dell fix 1645 and so on.. If Dell fix 1640 throttling problem to?
View 3 Replies View RelatedI was thinking about buying a notebook cooler, most likely the COOLER MASTER NotePal Infinite Notebook Cooler and i was just wondering if it would increase throttling as it draws its power from the laptop .....
View 3 Replies View RelatedHoping to buy one but wow, there are a huge amount of problems here.
If I order one now, will this brand new machine have these problems? Have Dell sorted this mess out?