HP EliteBook 850 G1 Lockups :: Windows 8 Not Sleeping When Close The Lid
Jul 21, 2014
I just got the Elitebook 850 G1 and I've put all the settings to sleep when I close the lid and wake up when I open it. I've checked both settings in windows and in the BIOS and it's all good but when I actually do it, it doesn't wake up but restarts the computer instead. So when I've been typing away on Word, I constantly save it but it doesn't go back to where I left it. I thought it was one of the graphics drivers at first, because it has dual graphics, intel and ati. It's had some issues with the ATI but I think I've fixed it. I'm running windows 8.1 Pro.
I tried changing the settings to hibernate instead and what it gave me was a BSOD. Video_dxgkrnl_fatal_error. i remember it did that the first time i tried to do it before when it was on sleep mode.
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Jul 29, 2014
I have an Elitebook 8540w laptop. I wanted to upgrade RAM memory from 2x2GB to 2x4GB. I bought not a kit of 2x4GB as i wanted to, instead I bought two 4GB memory chips from HP.
After replacing the modules the laptop does not boot up.
What has been done:
- Bios Default Restore
My first question is: i realize it is better to buy a kit of 2 matched chips, but is it a must?
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Jan 1, 2015
New Elitebook 850 G1. Started set up. Wrote down recovery key. Set up security. Installed Mozilla Firefox. Shut down. Later when starting up, computer went immediately to f11 and driver encryption recovery. Tried typing in recovery key but got message "file does not exist". Went into BIOS to change password...still not accepted. I have a brand new computer that is useless.
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Feb 24, 2010
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
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Sep 7, 2014
My laptop model is HP Elite Book 8400p.I can't boot the system.In system diagnostics, it gives start up test,run in test,hard disk test as failure...Reason shown is "Test(quick).....Error:Read failure Error:Read failure".. How can I solve this?
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Aug 14, 2014
I have several HP 8530p and I getting the num lock & cap lock leds blinking 5 times which indicates a general system board error. Bought new boards still getting the same issue. Note all the units will boot to windows fine, but there is a 10-15 sec delay in hard drive response when operating pc. The mouse is real time responsive but once you clink on a item the lag shows up. What to look for as the problem, CPU , Memory changed, Fans, Cooling system. Bios versions have been updated, I've torn the unit down, cleaned and added new thermal paste to CPU, GPU and added copper shims to promote better heat transfer. The system Diagnostics indicates hardware is ok.
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Nov 1, 2013
After I open the lid and the tablet starts getting out of sleep mode, the blue screen appears with the following error message:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLES (rtwlanu.sys)
What is causing this and how to resolve it?
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Apr 17, 2009
When I need to take my laptop to class, I always close the lid of the laptop, wait for the fans to turn off, unplug the magsafe and put in in my backpack.
When i get my laptop from my bag, the computer is vibrating (its on) and its burning.
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Jun 1, 2014
I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer.
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May 27, 2012
When I put my Dell XPS 13 Ultrabook to sleep either with the power button, or closing the lid, the light on the front of the until will flash. I haven't timed it exactly, but it flashes for several minutes, but eventually stops flashing. When I wake it up from sleep, it seems about the same whether or not the light was flashing.
Why the light eventually stops flashing and what it means? It isn't because the battery died, and it isn't going into Hibernate because this laptop doesn't have that option.
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Sep 17, 2013
bought my T430 this week.
after installing every software i will need on my notebook, i closed it (sleeping) and put it in my backpack. i only needed it again after 2 days. when i touched the bag it was already hot in the outside, i opened it, and my Lenovo was burning... i turned my computer on, the battery went down to 13% from 100% (2 days ago), as it was sleeping, i would have suggested it uses roughly 10-15% in 2 days.
my questions are:
1. is the heating thing normal while sleeping? what could have caused the problem?
2. is it possible that some parts of the computer got damaged in such a hot atmosphere? (note that i kept it in a closed bag)
possible solution to question 1: i ran a command prompts, typed in the code that tells me what is allowed to wake my computer. noticed the external Logitec mouse and that Intel giganet networks were allowed, so i disabled both. it was probably the mouse as it was in the same bag, i guess it was moving in the bag and waking the computer?
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Oct 2, 2009
I recently bought the upgrade but this is the first time I am upgrading Windows as I usually do clean installs. Is there anything I should pay attention to? Are the drivers already there for Win7 and are there any known issues?
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Sep 18, 2010
I am using HP EliteBook 8440p,with Window 7 professional. I installed the Bluetooth driver downloaded from HP but the Wireless Asistant still showing my Bluetooth as disable, I can not enable and the caption say "This device has been disabled in the computer setup utility and cannot be enabled from Wireless Assistant.
The Bluetooth icon is also missing in Control Panel tray.
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Jun 26, 2014
I just received a new HP EliteBook 840 G1 and i'm trying to use the biometric finger print device. I'm on win8 x64, Ive installed the drivers:
Validity FingerPrint Sensor Driver 4.5.133.0
Installed HP simplepass 6.0.100.276
But the i can't enable the windows logon, it keeps telling me my password is wrong (which is not true)...And the biometric reader is not recognized in the control panel...
Attaching some screenshots .....
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Jul 30, 2013
Because I did a fresh install for windows 7, I used a operating disc, meaning I had to download the drivers on here. The problem is, where do I download the option to let me use recovery? Its like a black window prompt the gives me the options. I have home edition. Wheres the link to download.
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Apr 30, 2014
I have a EliteBook 8730w sinds 2010 and I just installed Windows 8.1.Now I don't have any access to my SD reader.According to the device manager the SD reader driver is up to date and is working, but I don't see the SD reader in the file explorer.The SD reader is a RICOH.In the device manager I have some problems with Other devices:
1) Base system device
2) Base system device
3) Fingerprint sensor
4) Unknown device
I suppose that the problem must be in Other devices.
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Aug 14, 2014
I have an HP Elitebook 8530w with Windows 7 32-bit. I did not buy this laptop, it was a gift from a friend. I have gotten recently, just a few days ago. I have not used the fingerprint sensor previously before today. I went on the HP site and went to get the driver for the fingerprint sensor. Here is the link to that page. I tried to install the AuthenTec Fingerprint Sensor Driver but it did not work, it said the installation process was interuppted and to try again later. So I tried again later and the same happened. So I uninstalled and checked to see if there were any later versions. I had not looked to see that the original one I installed from the drivers page was from March 17 2010.
I did some researching around and found version 6.0.100.272 of HP Simplepass (The AuthenTec Driver had HP Simplepass installation included). I installed this version and it worked. I opened it up and it prompted me to enter my windows account password. So I did. I then clicked Set Up Windows Log On and it told me to enter my Windows password again. I did but it didn't work So I tried again... and again... and again... It didn't work no matter how many times I tried. I tried restarting my laptop and changing my account password. Neither worked. So I'm confused as to what could be the problem. I would very much like to use this feature.
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Jan 24, 2014
I have a HP EliteBook 8460p. Replaced the faulty hard drive with a new Hard drive which was sent by HP. Tried to do a new, clean install of Windows 7 Pro but I keep getting an error that says "a required cd/dvd device driver is missing".
I have read some HP support forum where i need to download Storage Controller Driver [URL] ...
I'm unable to find the Storage Controller Driver, link to download [URL] ....
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Dec 7, 2012
Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
Random Black Screens and Random Sleeping: [URL] ...
Black Screen: [URL] ...
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.
I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).
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May 13, 2014
I used a Windows 7 Ultimate 64-bit installation DVD to replace Windows 7 Professional 64-bit on my Elitebook 8740w. In the end, I used a clean installation as the upgrade option ended up with a fail error. However, after doing the clean install, it can't detect any wifi. What drivers am I likely to need to download and re-install?
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Dec 7, 2014
I have a new Inspiron 7000 series that I'm setting up. I have a restore app running to download a sizable amount of data from my old backup to this new computer.
Although I have the laptop plugged in and told it to NEVER sleep when plugged in - and I adjusted the hard drive (advanced power management) to stay awake for 120 minutes, it still seems to be going to sleep after a short (less than 1 hour period of time).
I have to hit the power button and wait for the screen saver, then I swipe it out of the way and must login to my laptop. The restore application stops running when it goes into this sleep mode.
Frustrating as my settings all seem to imply the system should stay awake.
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May 7, 2014
I need to find a working AHCI driver (Windows XP) for my Elitebook 8570p. I want do use both Windows 7 and XP on it but I can't install windows XP while in AHCI mode. I've tried to use the driver posted in here: [URL] ..... but that did not work for me. I just get bluescreen when I try to install, I've tried all 4 verisions of the driver but none works. I boot on the dvd and press f6 to add the driver before the installation but I need some other driver......
The full model number is: B6Q05EA#AK8
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Feb 24, 2010
When you open the machine to boot, I must open in the corner from 0-40 degrees. I have to slid hand to press the Power button, the computer boots normally into Windows 7. Then:
- When I open angle greater than 40 degrees (40-180 degrees), the machine switches to sleeping.
- When closed off the screen in less than 40 degree angle, the machine is turned on (switch to normal working mode)
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Dec 24, 2014
After doing a fresh install of windows 7 Professional 32Bit, my wifi drivers did not install, i have tried numerous drivers of the website for my laptop and they don't work, ive tried many things but cant seem to find the right drivers, my laptop is a HP Elitebook 2530p, can find the correct drivers for my wifi Card?
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Jun 2, 2012
I bought my Elitebook 8560p a few weeks back off of a friend. Wiped the entire laptop clean and installed a new OS (Windows 7 Ultimate 32 Bit). I thought I installed all the drivers, but the device manager says im still missing a "Base System Device" driver.
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Oct 26, 2014
I'm looking for Base system device drivers.
Hardware Ids
PCIVEN_1180&DEV_0592&SUBSYS_1521103C&REV_14
PCIVEN_1180&DEV_0592&SUBSYS_1521103C
PCIVEN_1180&DEV_0592&CC_088000
PCIVEN_1180&DEV_0592&CC_0880
I tried my best to fix it, but unsuccesssful.
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Aug 23, 2009
A couple of months ago when I was still on RC, I noticed that when I was using Firefox it would often lock up to the point where
it would fade out and I had to wait for it to come back. It would also sometimes just bring my entire computer to a crawl.
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Jan 8, 2014
I have a hp pavilion g6 notebook laptop, I cant get into the Bios, what Fkey i need to press,I am running Windows 8.1 ....
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Aug 4, 2014
My HP notebook G7 was doing windows update on monday night it was on all night but in the morning when i checked it had an all blue screen that says HP and a circle that indicates it is loading but nothing else. it stayed like that all tuesday i am guessing it froze. i have tried restarting the computer with the power button but i get the same screen again. i have take out the battery also and the same thing happened.
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