Dell :: 1537 Sucks

I got this computer like two,three months ago and it sucks. Sometimes while I am using the built in mouse my pc will autmatically zoom in on the screen. Sometimes it freezes and I can't use the mouse and I will have to click another screen to get it to work.

It runs slow. In the beginning it would constantly blue screen or have to system restore. Also the speakers suck. Sometimes while outside or other places trying to listen to the speakers they only go so loud.

I called Dell and they said it's a software issue and they need money to help me. Best Buy would probably charge me the same thing after I already shelled out over a thousand buying the computer and warranty.

Sometimes I just want to throw this pc over the balcony so I can get a new one but how do you explain that right? Anyways if someone could help me with these problems I would really appreciate it.