Dell :: I Cannot Use Remote Control
Oct 2, 2008
I have bought DELL XPS M1530 Q3 laptop, formatted and reinstal Vista Home Premium which is given.
But now, I can't use my remote control.
I have installed Thomson Remote Control Driver from dellsupport page.
But it doesn't work. What can u suggest.
10x a lot.
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Sep 13, 2009
Anyone using a remote control with their M6400 for music, video, or powerpoint talks?
Make/model?
Also, Touchpad Speed setting is never saved in the Touchpad Settings on my M6400.
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Jun 10, 2009
did anyone recieve a remote control with their xps as it mentions a remote in my order but i never did see one ....
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May 31, 2009
Im after a remote control for my studio 17, but im not sure where i should look! Iv tried searching for similar threads but didn't come across many so decided to ask here.
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Iv found this one on ebay, but it doesn't recharge from the slot. Are there any versions which do? if not how long does the battery last? and finally, will that remote be suitable for my 1737
[url]
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Dec 24, 2008
I have formatted the hard drive and installed Vista Ultimate and all of the drivers including Media Direct and Quickset.
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But, the remote control no longer works.
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It worked before with the OEM software.
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There are no bangs in the device manager so I can't imagine I am missing a driver.
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Dec 6, 2009
I just bought a new dv6 on black friday from staples, the dv6-1334 with a t4300/4gb ram.
Is anyone having trouble inserting their remote control into the slot on the left side of the laptop? My remote won't really fit...i can get it about 90% of the way in, but when i push to click it in/click it out, its like its stuck with sticky goo or something, it goes in really slowly to lock in place and comes out really slowly when i click it out of place.
Other than the media remote control issue, I'm liking this ALOT more than my tx2500 tablet with better cpu and graphics/video card.
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Apr 14, 2009
I contact you because I bought a Dell Studio 1735 a while ago and since I dont like Windows Vista I changed the OS to XP. Reading this forum I managed to make everything work, Wifi, TouchPad, Video, Sound which was a Sound Blaster Audigy not the one that comes in the Std Studio model and everything else BUT the remote control.
I installed the drivers for the IR port from [url]and it says the device is working properly, yet the remote is not functional.
Has anyone been able to make the device work under XP?
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Apr 28, 2013
i have studio 1537 - windows 7 and my REMOTE CONTROL : TRAVEL REMOTE CONTROL E dont work, is there any drivers to install or i need aplication?
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Jul 15, 2009
None of the Vaio notebooks have IR Remote Control which I feel is very useful and has become standard since long in notebooks of other manufacturers, still I have not found anyone complaining about it in this forum. Does no one here miss the lack of it in their Vaios?
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Apr 3, 2009
I bought one of these monsters a couple of months ago. Downgraded (?) it to XP pro sp3 and got everything working except the IR remote control.
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May 8, 2009
When I first got my HP DV7-1285dx with Vista (64) the remote control that came with it was working fine. I upgraded to the Windows 7 beta when it came out (I didn't do a clean install) and the remote was still working and kept working throughout the several beta upgrades I did later (to newer beta versions). However when the Windows 7 RC was released earlier this week I decided to do a clean install so I backed up the important drivers and files and did a clean Windows 7 install. After that my HP remote simply stopped working, the laptop won't respond to it at all (not in Media Center and not in anything else). I was able to reinstall all the drivers (from the backup) except for one which shows as "Unknown driver" in Device Manager, and when I do a driver update and point Windows to the folder including my backed up drivers, it does recognize the device as the "HP Mobile Data Protection Sensor" but says it encountered an error installing the driver software since it "couldn't find the file specified."
I don't know if this "Unknown driver" is in anyway connected to the Remote Control problem. I have no other problems showing in device manager by the way.
Also in an unrelated matter, I am trying to reinstall the MediaSmart software the came with the laptop. I downloaded the packages from the HP website but they won't install (since they're only update packages and not standalone installers I guess) so is there any way to reinstall the MediaSmart software from the recovery discs/partition?
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Feb 9, 2009
I've just received the remote control I ordered via eBay from a US seller and immediately tried it out. However, it doesn't seem to be working.
First thing I did was trying to pair it by holding the menu and forward button for 5 seconds, multiple times. The problem is, it doesn't seem to get paired.
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Apr 18, 2009
I'm In the process of successfully downgrading to XP Pro on this AMD machine
I've got all the drivers accounted for in the device manager section,took a while to do but got there in the end!
Now I want to find a way of:
1) Getting the remote control to work with Quickplay - ie turn laptop on/off etc
with it
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Oct 5, 2009
Should the XPS 16's be coming with travel remotes for the express card slot? Mine doesn't have one. Is missing a WIFI Catcher as well (discontinued?)
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Jul 19, 2007
i saw some pictures that suggest that this unit comes with a remote something like the bluetooth remote offered by dell... but im wondering 3 things... first off does it use bluetooth to work? and secondly does it stick out from the laptop like that other one that dell offers? and lastly can i get it without purchasing a 1330?
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May 10, 2009
i let a friend borrow my m1530 to watch movies one day. when he returned it to me...the remote was stuck in its slot. i'm guessin he tried to squeeze it in the slot, upside down.
i was wonderin if there was a way to take the laptop apart to get to the remote compartment without damaging anything.
i kinda miss havin the remote when i'm listenin to music from far away. if anyone has taken apart their m1530 or know how to, could u please let me know.
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Jan 14, 2009
Out of the blue today, I received a package from Dell with the accessory kit for my M1530.
I guess I had finally complained enough about not getting it, even though people that ordered it about the same time I did, got theirs.
My only question, is where on the unit can I store the remote. I previously had an HP system where it had an expansion slot on the side that fit the remote perfectly, but I can't remove the little panel on the side of the M1530. Is that where it is supposed to go? Is there a button to push to get that little placeholder out?
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Jan 15, 2010
I just bought a new Studio 1745 and I was wondering where I can find a remote for it...
Dell wasn't very helpful regarding the issue. I can't even see an infrared eye anywhere but there's gone to be one, right? Anyway, any advice would be appreciated...
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Jun 29, 2009
I have a Dell XPS M1330. It comes with an IR remote which has a whole load of useful buttons.
I was wondering if there is any software out there which could change the keystroke each button does. I have tried looking for myself but all to no avail!
I know the remote works with Dell QuickSet however, it does not even mention the remote in the QuickSet settings, never mind allowing you to tweak it!
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Jan 1, 2010
My travel remote isn't working anymore, I think it's because I got a system replacement. Do the remotes get "linked" to the system they are first used with by chance? This is on a SXPS 1645.
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Nov 26, 2009
I want to use a Universal Remote to control my Dell laptop and my TV in one and since I have a XPS M1530 and one of those media control remotes, I figure I had 3 options:
1 Find a remote that my computer recognizes and/or figure out what buttons do what and pray it works.
2 Find out how to get my computer's IR to recognize a remote and then write drivers or something to do the rest.
3 Purchase IR sensor bar or something and do it that way.
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Jan 29, 2010
Is it possible to get the Dell travel remote M09 to work on on the M1530? I have the M08 and that works but olny the buttons in common on the M09 work.
I can't get the MCE button to work or the standby.
If you look here, group 3 dont work or the i button.
http://support.dell.com/support/topi...ED5&doclang=en
i've installed the latest version of quickset for the 1530 but to no avail?
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May 6, 2010
it looks like my XPS 1645 didn't come with a media remote like my old 1530 did. Is it possible to use the remote in the 1645?
It looks like the SXPS does have an IR receiver so I would think that it would be, but I'm not sure what sort of software I would need or how that would work.
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Apr 14, 2009
this is very handy while use it during playing the media. now i want to use it to control the mouse pointer to browse files with ease. is it possible? if possible how?
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Nov 28, 2009
I've been looking and can't find any answers. Firstly my laptop specs
xpsm1530
windows 7 ultimate x64 (retail not RC)
t9300 cpu
8600m gt gfx card
320gb 7200rpm seagate momentus hdd
4gb ram
all the other usual bits with this laptop .....
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Feb 22, 2009
Is it possible to remote turn on the laptop Dell Latitude e6400 ?
I understand the concept of the magic packet. My question is in which state do I have to turn off my laptop in order to have the Wake up on LAN working ?
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May 11, 2009
I got my m1730 in the mail a week ago or so, and its awesome of course. But all the reviews I saw of them state that it has a remote that fits nicely into the
expresscard slot. But no where on the dell site does it allow me to buy one, nor did it allow me to add one to my configuration when i purchased the laptop. Did Dell stop offering the expresscard remote?
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Oct 15, 2008
ive being having problems with make the remote control or the touch-sensitive control to work with any program other than MCE. What im looking for is them to work within other programs like VLC, foobar(winamp/itunes). the detail here is that those programs needs to be running in background
does anyone know how to make it works?
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Jul 26, 2009
I have a Studio XPS 13 (aka. 1340) but Im sure this would probably be relevant for Studio XPS 16 owners as well. On the front of the system, you will notice an IR receiver which is meant to go with the Dell IR remote (which I didnt order). In the device manager, it appears as a generic Infrared HID device.
I am just wondering if anyone has been able to successfully get their Studio XPS working with an IR remote? Maybe with a Windows Media Center remote control, or perhaps get it to recognize/learn from a typical remote control you might have laying around?
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Apr 27, 2009
I've had my XPS 1530 for 16 months now and haven't really had any issues with it. But on Saturday, I removed the remote control and later tried to replace it, but it just wouldn't go back in. Normally, I just push it in and then it 'locks' in the 'in' position. But I can't push it in to the locked position now... Weird.
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