Dell :: Studio XPS 1645 : Random Crash
Dec 5, 2009
I believe there are 8 of us with inexplicable random crashes. For me sometimes its been freezes that can't be ctrl-alt-deleted out of (need to pull plug and yank battery).
Sometimes its been BSOD. I average about once every 2 days between crashes. The only thing that I've seen that we all have in common is 6GB of RAM (I have a 4+2 hynix/samsung mix)
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Feb 17, 2010
I recently returned my 1645 after 2 months of struggling with random crashing and throttling back to Dell for a full refund.
I am in need of a new system and was considering HP Envy 15 as an alternative, but I still like the 1645 given that it performs as advertised.
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Jun 3, 2013
I Just Brought New Lenovo z580 Win 7  , 6Gb Ram , 1 TB ... The problem start after 1 week , the screen random crash like the image attached .. i tried to uninstall and install the graphics card nvida and intel but nothing happen the problem that its random .. almost it happened with google chrome ,, not with high graphics games ...
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Jan 9, 2010
My Dell XPS 1645 [see sig for specs] will random shut off on me. I will be doing anything from watching a movie, listening to music, or just browsing and it will random shut off. They are like days apart but It shut off 3 times on my today :S.
These shut offs are not Temperature related as In BOTH Windows and Ubuntu it has shut off and I have been monitoring temperature in both, with log files so I can check the temperature @ shut off time.
I live in Jamaica and it would be kind of hard for me to just send it in to have it looked at. I'm hoping the next BIOS revision along with fresh installs of both OS's will do the trick.
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Mar 26, 2009
I've owned my studio xps 1640 for about a month now. Had zero issue with it. Yesterday, while doing some browsing, listening to a net cast etc.
I was notified by Vista that my card had failed and was reconnecting? This did not work and brought up a blue screen telling me that if this was the first time this had happened to reboot (which it then did anyhow) so I did not have time to catch the rest.
I went to Dell's site and Dl'd every bios,chip set and urgent driver update they had. I tried the Ati update but like others have mentioned it did not seem to take. I read that someone had this card fail on their first Studio. Is this behavior a forerunner of a critical malfunction?
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Aug 11, 2009
On a clean install of Windows 7 x64 RTM the latest driver available from Dell support (v6.10.0.6162, A14) seems to crash at random intervals. Only a reboot fixes the problem. It makes running the IDT drivers almost impossible but there are some features such as analogue 5.1 which I can't do without.
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Feb 17, 2013
My laptop is Dell Studio 1558 with Windows 7 as the OS. The issue is that now when i try to turn on the Laptop, its go'n to "Windows Error Recovery" with following options to enter:
"Launch start up repair"Â
andÂ
"Start windows Normally"
I tried both the option at two different times but its not fixing the error or starting windows normally and its stuck at "Starting Windows" screen. Then I tried to use F12 - Boot option- Diagnostics for which I am getting the following errors:
"Error code 0142Msg: Error Code:200-0142Msg: Hard Drive 0 - self test unsuccessfulStatus:79"
Now when i try the same option [F12 - Boot option- Diagnostics]"Error code 0146Msg: Error Code:200-0146Msg: Hard Drive 0 - self test log contains previous error(s)What should I do to resolve this issue?
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Dec 3, 2009
Does anyone have any idea why? Is this something affecting Dell globally or is it just UK/Europe in a mess?
I guess I could survive with just wireless G, but it seems ridiculous to be limited to that these days;
I guess I could also just order it and pick up an intel/dell Wireless N card for ~£25 and install it myself,
but again the question arises, why is it necessary? I assume some of you do have an 802.11n card of some description in your 1645/1747's have you seen any problems with it? .....
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Aug 9, 2009
My Studio XPS 1340 runs just fine, it's not overheating or anything, but once in a while it randomly just beeps. I think it must be an internal buzzer, it sounds like it comes from the left hand side of the keyboard somewhere. It's not too big of a deal, but Id just like to know why it randomly does this.
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Sep 8, 2009
My Dell Studio 15 is only about 3 months old and I have been having this problem for the last month now.
Every couple of days or so my laptop lockups - the cursor sticks and there's nothing I can do other than power it off and boot it back up and then its fine for the next couple of days.
This is random... sometimes it happens when doing something intensive, sometimes it happens when its just sitting idle on the desktop after it has only been switched on for about 5 mins
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Nov 6, 2009
I'm university student and ntb is meant to be carried almost daily (16" is ok for me), it's mainly for multimedia oriented jobs, some programming in C and Mathematica, some photoshop or even premiere (occasionaly), A LOT of movie watching. I also want it to be futureproof and well-built.
Dell XPS 1645 meets most of my criteria, but there are few things I'm unsure about...
1) after reading a couple of reviews and many posts on this forum I'm really doubtful if RGB-LED is worth the extra money. I'm not doing colour sensitive job (however I do sometimes edit RAW images in PS), but i want things on the display to look natural, especially in FullHD movies... (and I'm occasional gamer too)
Those who had honor to work with RGB-LED: would you pay for it in my position???
And just to make sure I haven't overlooked something: biggest DISadvantages of RGB-LED are supposed to be: inaccurate colors, bigger power consumption and some heat produced;
while advantages should be: 0,4" gain in size, wider gamut and (maybe) better brightness...
Do you know any more to be added?
2) I'm also considering usual Studio 17 with Core i7 720QM (almost the same config), because it should be cooler, it has numpad and place for additional hdd (I'd buy 80GB intel ssd 34nm for system while keeping stock 500GB for data, I think it's beatiful idea), but what I DISlike about studio 17 is: dimensions, weight, speakers and design (and maybe a bit worse overal built quality).
So which one do you think is better for me?
3) how does combined e-sata/usb work? Since I have a external e-sata drive I have to plug 2 cables at the moment: USB for power and e-sata... With this 2-in-1 port do I need only 1 special cable? Or is it meant to be either/or thing??? From the placement of combined e-sata/usb on the opposite side of ntb than other USBs I'd say that 1 cable should be enough,
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Feb 23, 2010
I am looking to get a Studio XPS 16 soon, but can't quite decide on which model to get and had a few questions...
1) What is the battery life of the 1647 (i5) compared to the 1645 (i7) assuming they have the same specs. I've read that i5's should last longer, but I really couldn't find anything comparing the two for these systems.
2) When configuring the 1645 and 1647 side-by-side with the same specs. The 1647 is about the same price as the 1645, if not more (depending on which processor selected). I thought the i5's were supposed to be less expensive than the i7's. Since they are about the same price, would it be better to go with the i7? Any reason to choose the i5 over i7?
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Oct 17, 2009
I noticed that the Studio 15 is pretty much the same as the Studio XPS 16 minus the RGBLED screen. I really don't know which to choose and really need some guidance from some expert people. Here's what I have in mind:
Studio XPS 1645: ...
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Feb 3, 2010
I have just received my new Studio XPS 1645 yesterday. since then i had been trying to install XP OS. then finally after being touched with dell, they said me that this machin is not compatible with XP Operating system. anyway, after that i tried to install vista ultimate and win7 dual boot. finally today i made it.
but the problem is both in VISTA and WINDOWS 7 the default font and icon is very small. in vista the taskbar icon is so small that they can hardly be seen. my screen is 15.6" widescreen with full hd (1920X1080). I have changed DPI Scalling to 120 DPI from the Default 96 DPI. but still the task bar icon (show desktop, switch between windows,internet explorer, mozilla firefox) is small. i have installed mozilla and it's font size has also become very small but clear(it seems). i m wondering is it they way in high resulation machine should appear. it's annoying. plz help me guys who is having this laptop.
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May 4, 2010
I generally use my computer each day, and if I close the lid at night without shutting the computer off, in the morning the computer will be off.
That wouldn't be a bad thing except many times it'll shut the computer off so I lose everything that was opened up. But the only weird thing is that it won't happen every time.
I was just wondering if any of you have this problem and if there was some setting that I overlooked each time when I looked to change that. It's not a big thing, but I had a Dell computer provided by school and it would still be on in the morning after using it at night...........................
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Apr 22, 2010
I own a studio xps 1645 i720qm 4gb ram with ati 1gb 4670 card. My speakers are pissing me off. I can only hear sound through my head phones. my speakers arent working. Worst case i tired diagnostics tools at the bios startup and during the tests i hear the sounds?!?!??! when I log in my speakers just go dead. I checked IDT panel and it shows that my headphones are plugged in when they really arent. I called Dell rep to help the replaced my speakers and after a week im having the same problem again. I kind of doubt my HDMI port cause the last time this happened was right wafter i watched movies in my TV through my laptop. please guys help me out this is pissing me off soo much..im starting to regret getting this machine. IM experiencing constant freeze-ups too. some times when i go from adapter power to batter power (Power saver mode specially) and some times it randomly freezes (CONSTANTLY). Please help me somehow. I tried even a fresh install.
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Mar 10, 2010
I have an order for the XPS 1645 16" and am wondering what bag you guys would recommend.
Ideally I'm after something lightweight and not a heavy duty briefcase style if I can help it.
I see loads of bags for 15.6" and 17" - should I err towards a 17" one?
I'm in the UK, so have been looking at what Amazon offer, this one seems popular:
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Feb 13, 2010
I downloaded A07 and ran it. So while the bios was flashing, I removed the internet ethernet cable to plug it into my netbook, I got a white screen and then the screen turned blank, so i plugged it back it in. The system was still running in the background(loud fan noise). So I waited for 20 mins(system was still running) and then tried switching it off by holding the power button. It didnt help despite 3 attempts. So I removed the battery and switched on the system. CPU-Z indicates A07 and when I run A07 it says Im on A07.
The system was still running while I removed the battery?
How do I install A07 again?
I have my doubts it was properly installed.
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Mar 12, 2010
just wondering what the specifications were of the eSATA port on the Studio XPS 1645?
Is it 1.5 or 3.0? also what is the max transfer speed anyone has seen using the eSATA port?
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Feb 11, 2010
I'm currently having some issues with the keyboard. It seems as if the two rows with Y and U are not responding.
Even from the Dell test thing. It happened that it would stop working for a short time, then work again and now it stop working again. It was intermittent and would always come back but now... I'm wondering will it ever come back?
What could I do? It's only 2 months old and I am out of the country, so I can't call support now. Could I make my warranty effective on other country?
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Oct 6, 2009
I really want to order the New XPS 1645 with the i7 Core Processor. I was wondering are they pre-installing Windows 7 on any of them yet? I mean they just came out with the 1645 and anyone who orders like now will receive after the 22nd after Windows 7's general availability. I'm getting so sick and tired of waiting for them to start pre-installing Windows 7. NO ONE WANTS anything to do with Vista anymore and especially shipping as the default OS on pc's when its successor is less than 3 weeks away.
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Dec 18, 2009
So I recieved my laptop yesterday and opened it up today. I got everything set up and messed around, yet had to go out for a little while. I left it off power yet when I went to start it up the screen didn't come on! The side light is constantly white when plugged in, and an external monitor works perfectly fine. Is there anything I can do to troubleshoot this issue? I there any button I could have pressed to cause this problem? Or is a call with dell my only answer?
*UPDATE* Issue resolved by buckZor: Shutdown gracefully, disconnect power. Remove battery. Wait 3 minutes. Plug battery back in & power, open and boot. Display light up?
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Apr 21, 2010
i had changed 2 times the RGB screen of my studio xps 1645, and both screens have a little space between the glossy cover and the two grey borders from which comes out the screen light.
I want to know if everybody else have this problem, or if it is the normality.
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May 9, 2010
so is it the 90w or 130w for the quad core i7?? i just ordered one today but nowhere i can find about it.
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Feb 16, 2010
Count me in the minority, but I've actually been pleased with the A07 BIOS revision. I'm curious about other opinions since I'd like to have a better understanding of the latest round of complaints.
As I understand the current situation:
The CPU no longer throttles when stressed by itself. With A03, running Prime95 on my 820QM at max brightness resulted in throttling. With A07, that's no longer the case. I get a consistent 13x multiplier. As a software engineer interested primarily in CPU horsepower for compiling and virtualization, this pleases me.
Gaming seems to work fine for a limited amount of time, but at some point stuttering occurs with some frequency. Which games exhibit this? Does this only occur at max settings in 1080p? At least one person was testing for throttling by running Prime95 in tandem with the game. Is that a reasonable real world test?
Prime95 and Furmark still results in throttling. Again, is this a reasonable real world test? Moving forward as more applications become multi-core aware and work is off-loaded to the GPU, I imagine system load will approach this simulated load... but is it realistic? My thought on the matter is that at some point heat becomes a factor, even with the excellent drop in temperatures that I've seen with GC-Extreme. A single fan and shared heat pipes aren't exactly an ideal design for that type of stress. The question is whether the heat dissipation is good enough.
In the event of GPU throttling, I've seen RivaTuner as a suggested workaround. Is it possible to lock the GPU clock to the maximum possible using RivaTuner without the CPU being throttled as a result?
Is the GPU really only throttling at a certain temperature threshold? I saw someone mention 84C as the magic number. Does that mean that you can run, say Prime95 and Furmark without throttling until the GPU hits 84C? Or in a more real world scenario, does that mean it's possible to game without apparent throttling until the GPU hits 84C? Wouldn't that mean you could further reduce (or eliminate) GPU throttling with better thermal paste? (For reference I've never seen my GPU load past 70C). Obviously, if that's a workaround, it would have been ideal for Dell to do this at the factory, but let's put that aside for now in the name of discussion.
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Mar 31, 2010
I been using my 1645 lately and noticed that it always running hot, the fans are always running accelerated, my average temps for the cpu are high 50's to 60's and this is normal utilization and not using hard core apps, i was wondering what are your average temps you guys get...
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Jan 28, 2010
I currently have the Studio XPS 1645. My uses for the machine are client visits, presentations, and occasionally gaming on the road.
I probably only log 5 hours a week on the laptop 3 weeks a month and 30 or so in the other week (when I am not at home).
I have read about the throttling issue and this is my last day to return. So knowing my usage pattern. Would you keep the quad core or change out for the 1647.
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Nov 20, 2009
Just got a new SSD, reinstalled 7, and can't find the BT driver.
The drivers from Dell.ca's site for 1645 says that there is "more than 1 disc, please insert all discs" () and 1640 says incompatible,
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Dec 4, 2009
I received my Studio XPS 1645 this Monday. My Specs:
-I7 820
-8G Ram
-128g SSD
-RGB Screen
-Blue-Ray
The machine runs beautifully and the screen is amazing but I am having what seems to be an incredible amount of build quality issues. I wanted to know if others have had the same issues and how they resolved them...
-The tech is coming for a second time to fix my screen. It came out of the box with a large scratch. The second screen has several dead pixels.
-Above the keyboard, in front of the screen, the batter (9-cell) doesn't fit flush
-The Sound is uneven. It is FAR louder coming out of the right side than the left. The settings in the control panel seem fine.
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Dec 3, 2009
This is the config, per the packing list:
Studio XPS 16 Notebook
Intel CoreTM i7-820QM
8GB, DDR3, 1333MHz 2 Dimm
16.0 inch Wide Screen 16:9 1080p Full HD RGBLED LCD w/2.0 MP, XPS 1645
ATI Mobility RADEON HD 4670 1GB
256GB Dell High Performance Solid State Hard Drive 2.5MM
Merlot Red High Gloss Finish with Leather XPS 1645
Genuine Windows 7 Professional, 64bit, English
Integrated 10/100 Network Card
8X DVD+/-RW Slot Load Drive (Dell mistake, BluRay was ordered, its enroute)
Creative SoundBlaster X-Fi MB
Intel WiFi Link 5300 802.11AGN Half Mini Card
9-cell Battery
Programs and Features:
Device Manager:
Disk Management:
Autoruns:
Running Processes (All 80 of them!!):
(Windows) Startup items:
Control Panel:
System Tray:
Windows Experience Index:
Startup time (From power-on to logon, no peripherals attached, power connected):
28.0 seconds
ATTO Disk Benchmark:
(Transfer size 0.5 to 8192 KB, Total length: 256MB, Direct I/O enabled, Overlapped I/O, Queue Depth: 4)
CrystalMark DiskMark:
CrystalMark Mark2004R3:
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