Dell :: Want To Return My Vostro 1510
Apr 11, 2009
I received this dell laptop on 3rd of march 2009 and ever since I got this laptop, my life has been a living hell. I've written about my problems before:
Vostro 1510 - touchpad/keyboard problems
Basically, I've wasted plenty of time chatting with dell representatives and they have already replaced my touchpad (twice), heat sink, fan, motherboard, keyboard in such a short span.
I've tried switching to different operating systems and it hasn't helped me in any way. Now, when I try to contact dell representatives, they tell me that its not a hardware problem since the hardware has already been replaced and so they just give me the same software solutions (reinstall os, reinstall drivers) as before without even listening to my problems. One time this representative even cut off the line. Now what I want to ask is : can i return this laptop now ? I know that my 21 day period is over but my work is really suffering right now because of this laptop.
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Jan 28, 2009
I just received my first laptop, a Vostro 1510 from Dell. The specs are in my sig.
I have a few newbie questions:
1) What is the best way to store a battery, and at what percentage should I store it? Or can I leave it in while using the AC Adapter.
2) I can take out the battery, and run the laptop via the AC adapter right?
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Feb 28, 2010
I own a vostro1510 with a 8400m gs. i am a casual gamer and during gaming gpu goes upto 85c. i am worried about my gpu as we all know about the failure rate of 8400 and 8600. my warranty is going to expire on sep 15 so do you guys recommend me going for extended warranty? i find it a bit costly.
remember my laptop was purchased on sep 15 2008 and my mobo was replaced few months back(not due to failing gpu). someone also told me that the replacement gpu's are not defective is it so?
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Oct 6, 2008
i have vostro 1510 laptop. and it's have 4gb RAM. with vista 32-bit, it shows that i have 4gb ram, but it's not tru, see in picture.
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i install vista 64-bit, but when i insert vostro notebook cd, i see that driver support only vista 32-bit, no drivers for vista 64-bit.
in that way, i can connect internet, because in network and sharing center-->>manage network device there was blan page, no local area connectiom, no wireless, nothing..
i that case i must back to vista 32-bit and search solvation for this problem vist 64-bit windows.
i wanna use my 4gb ram and connect to internet.
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Jun 22, 2009
Can someone upload the Vostro 1510 CDs that come with the laptop with drivers and such?
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Mar 30, 2010
I have a Dell Vostro 1510 laptop and its fan is making funny noises. so I decided to open it up and clean the cpu fan,
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Feb 1, 2009
What differences are there? They both support the same cpus, same gpus and probaly ram.
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Oct 7, 2009
I recently installed Windows 7 on my Vostro 1510. Audio works great but the internal mic does not seem to work or be detected in Windows 7.
How can I fix it or/and reinstall the drivers?
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May 13, 2009
I've had a Vostro 1510 laptop since February 2009, when I turn it on it makes clicking noises then it will eventually quit but today while reading a lengthly article online.
My clock's second hand will move 5 seconds then click, 5 more seconds then click and so on and so on but today the laptop was making a similar sound .....
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Jan 4, 2009
I'm looking to buy another AC adapter for my vostro 1510, one that can just stay at home plugged into the wall for when im at my desk
The AC adapter that came with the laptop was a 90W PA-10 model adapter
would it make any difference if i bought the 60W version?- again, this charger will only be to have the laptop plugged into a wall outlet at home at my desk
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Jun 19, 2009
I was wondering if it would be at all possible to add the fingerprint reader after purchasing the laptop?
I have the laptop in my sig and it doesnt have the fingerprint reader, and i now have a need for it
I have managed to find the following on ebay:
http://cgi.ebay.co.uk/DELL-0j448c-J448C-VOSTRO-1510-PALMREST-MOUSEPAD-F182_W0QQitemZ380130791881QQcmdZViewItemQQptZUK_Computing_ComputerComponents_KeyboardsMice?hash=item58818f91c9&_trksid=p3286.c0.m14&_trkparms=65%3A12|66%3A2|39%3A1|72%3A1690|240%3A1318|301%3A0|293%3A3|294%3A50
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Feb 8, 2009
I received a new Dell Vostro 1510 a few weeks ago and have to say although the lid looks nice it's a major fingerprint magnet. What kind of an electronics cleaner can I use and what should I use to apply the cleaner directly to the lid with to help keep the lid clean and free of my fingerprints?
Also what should I use to help keep the LCD monitor clean? I certainly won't use Windex and a paper towel. MY monitor is the anti-glare entry level monitor which works great for web surfing and email but not so great for watching DVD's or online videos. It's too late now but if I had to reconfigure the laptop again which other monitor choice should I have selected for better viewing quality?
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Jun 7, 2009
I have a vostro 1510
When i want to clear the bios password , i take it blank (dont enter any password)...and save it.
When i restart labtop i see again the password box , but i cant access my computer becuse it dos not accept my password and blank password......
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Mar 31, 2009
please somebody give me the matsh..a uj-875s driver for windows vista 32 bit
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Dec 24, 2008
I've been experiencing a BSOD most of the times after a Sleep. That is: when I close the lip and reopen when Windows goes to Sleep automatically under Balanced Power State
Using Windows Vista 32-bit with SP1.
I have tried x64 which has the same problem.
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Mar 31, 2009
the new bios version A15 for vostro 1510 and 1310 is now available in support.dell.com
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Aug 3, 2009
Has anyone seen something like this? ...
The built-in keyboard works perfectly while the installed Windows XP is up and running, including Fn functions, CAPS LOCK etc.
But during system boot up, it shows no reaction at all! Neither does hitting Caps lock, NUM and Scroll lock change the indicator LEDs.
-> no BIOS access
-> no boot up from CD/DVD
-> not even the XP Boot Menu (that shows up after hitting F8 or abnormal shutdown) is controllable
As soon as Windows is up, it works perfectly again.
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May 24, 2009
I have windows vista Ultimate on my Dell Vostro 1510 and my DVD drive (OPTIARC AD-7640A) acts like cd-rom & doesn't recognize dvd's. I have tried all kind of dvds (+/-/original/copy) but all i got is a noise !
I searched everywhere & tried:
1.Uninstall/installing the drive
2.removing registry keys (upper and lower filters )
3.firmware update JD06
4.System Restore
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Dec 25, 2009
Im trying to record some audio using my new Vostro 1510 but I can't seem to select the internal microphone and it allows me use the 3.5mm plug with a external microphone.
I think the microphone is left to the webcam
But there is no selection in the Sound settings.
Tried in Skype, WLM, etc. It worked fine in Vista basic. I upgraded to ultimate and it doesnt work .....
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Oct 10, 2009
i've a problem with my laptop which is not detecting any pendrives on my laptop
when i''m placing in the usb ports.
i dono why it hapened and dono what to do to solve the problem even...
i'm using windows xp sp2 on my vostro 1510 laptop and all drivers are installed as required but problem persistes and iritating me.
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Sep 10, 2012
It also seems that the motherboard won't recognize the battery despite the fact that windows *can* occasionaly recharge it,even weirder sometimes with no prior warnning or indication it seems that it is able to recharge again. My two theories are that the problem is either faulty hardware, or I need to update BIOS. What do you think?
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Jan 8, 2015
I now have a grey screen on booting and it is trying to reboot itself.It started with lines then dots. I managed to boot OK once after this but now just a grey screen. I believe I have managed to start diagnostics pressing Fn while starting as I heard beeps which kept repeating until I pressed Y, yes, I heard the sounds, I guess. But I can only see a grey screen so do not know the results of the tests. There are no beeps or diagnostic lights staying on or flashing to tell me anything. I had this problem before but cannot remember what I did if anything to remedy it.
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Jun 8, 2009
I Have a vostro 1510 Laptop. when I wanted to clear the BIOS password, at the "new password" part, I dont enter enything and save it.after restart the computer not accept the old password nor accept the new password (blanks).
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May 8, 2009
I just requested refund for my laptop and booked an appointment for the collection on 12-May-09.
I have looked many threads in this forum and everyone said the label of return authorization code has to be printed off and stick it on the box.
But I asked for that thing on the phone and they said I do not need to do this, they told me what all I have to do is just put everything back to the original box and wait for someone to collect it, and then the system will check it for me to give me back the money.
I have made another call to confirm this and she told me the same thing
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Dec 29, 2008
I have a vostro 1510 and I need to restore my laptop to how I first got it. Ive read about pressing f8 and it taking you to the advanced boot screen and that you just press the down arrow keys to repair your computer...the only problem is that there is no repair your computer option on that screen.
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Mar 14, 2010
It seems as if they only refund products that are within the 21 days after the order. But my laptop, specifically the studio 1558, had to be delayed, and I received it after the 21 days. Now I've had this laptop for 5 days and there was at least one random shutdown a day, which seems to be a very common problem to many people with this particular laptop.
Is there a way to refund this laptop?
Or are there exceptions?
They did in fact asked me whether I still wanted to resume the order the laptop, as they were waiting for a piece of hardware about 2-3 weeks after i placed the order; however, this seems like a coincidence or an extremely poor business tactic, as they probably have known about this flaw.
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Apr 30, 2009
I have posted this before, but I am getting really tired of Dell's customer service (after 2 non working units!) and this one was my screw up
The Studio 17 is too bulky and heavy; I wouldnt mind getting a 15 with the same specs or even an inspiron or Vostro-
There are several good deals with Vostros- are there any advantages to the Vostro line?
So How would I go about getting Dell to accept a return of the studio w/o a restocking fee---
Could I just tell them that the bottom and top of the computer get exceedingly hot and the machine randomly turns on and off?
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Mar 14, 2009
I have been using my new studio 17 for the last three days had several questions that I would appreciate input on. First my MO: Most of my laptop computing is word processing, net surfing, picture stuff, occasional spreadsheet, occasional movie, no gaming. Most of my laptop use is sitting up in bed with the machine on my lap, balanced on my right leg, or set down on the bed to my right side, or sitting in the recliner with the unit on my lap, or on the back deck with unit on my lap. Only travel with the laptop 1-3 times per year (car travel).
I'm coming from a 2001 dell latitude 14" machine which has been stone cold reliable but of course severely outdated. I'm old and not concerned with the style or look of a computer, I have old eyes and need easy to read screens and font sizes. I tend to buy more computer than I need initially and keep it for many years past when people would normally upgrade. I tend to be more concerned with ergonomics, user friendliness, and robustness of design than I am with processor speed, video cards, memory etc. The one exception here is I really like/need a bright clear display.
My studio 17 is configured with the T6400, 4gb ram, backlite keyboard, wled 1440x900 display, ATI HD 3650 etc.
Initial impressions
Good: It is of course much faster than my 2001 dell, especially on boot up and shut down. The clarity and brightness of the display is a beautiful thing and the viewing angles are good as well. I pulled up an instant movie from netflix and it is very impressive, although the movie didn't play fullscreen as there was about an inch of unused screen on either side of the movie. The backlite keyboard is nice.
Uncertain:
- Maybe it is my imagination but the keyboard on this thing seems squishy. Almost like it is uneven and set too low in the chassis. The keys have very little tactile feedback. A number of times now I've been flying along wordprocessing and find that even though I pressed the key the entry was never made.
- There is quite a bit of flex in the screen it seems. I learned real quick to make sure to grasp the screen right in the middle when closing/opening the lid. It's a bit disconcerting to see the dell symbol on the back of the lid distort when the screen flexes as you close the lid if you don't grasp it right in the middle.
- There are no standoffs at the top of the screen to keep it from contacting the palm rests when the lid is closed. Picking the machine up with one hand in the center front as I normally do results in the lid flexing and touching the palm rest in the camera/mic area at the top of the display.
- While there is a boatload of screen real estate, the icons/text are small which is not good at all. Can these be increased in size without loosing any clarity? I need all aspects of the display - icons, text, menus, etc bumped up in size a bit.
- While I like the 17" screen, and I thought the number pad would be nice to have, I really dislike that the it causes the alpha keyboard and corresponding touch pad to be offset to the left of the chassis. The touch pad obviously has to be centered relative to the alpha keyboard for proper word processing and data entry. This is not that big of an issue when the machine is used on the desk but it causes an imbalance when used on the lap. In order to use the machine with keyboard/touchpad centered the whole machine has to be shifted to the right which causes the right side to tip over to the right. In short it makes it very awkward to use this machine on anything other than a desk. In addition, I think compounding this lap unfriendly nature is the whole gigantic hinge design and how deep this laptop is.
I fully understand that this machine is marketed as a "desktop replacement" and maybe I would be better served with a 15" model. What would be really nice though is to have the 17" screen, lose the number pad, and center the alpha keyboard and touchpad in the center of the chassis. This would make laptop computer more user friendly.
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Jun 2, 2009
I just got the M1730 last week, but I found a few detects such as lighting problems on my screen when it is pitch black.
The bottom and top parts have light leaking ( I'm guessing thats what you call it ). Also when I move my laptop, i see two circles appearing on my screen (Same effect as if you touched the screen)..
They disappear after like 5 seconds, but it gets annoying seeing them whenever you move your laptop.
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Nov 25, 2008
i just checked dell.ca, now they have red one and 32GB ssd. i haven't received my dell mini, i called dell, they say my order is already shipped. how do i change or make return and order the new one?
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