HP/Compaq :: HP Media Services
Oct 1, 2009
i can't access the HP's online ho to dissembel video section no more. i had taken apart my DV9500CTO notebook to replace the thermal paste with AS5, and now i want to replace it again with IC7D thermal paste, and i can't seem to find the website that had all the step by step videos on how to dissember the whole laptop. i read through the forums and this link is what most of them are reffering to [url] but i'm not sure if this was the link or not... the link that i used last time was also from HP as well, but it never asked me for no log in or anything. i would click on the link and it just took me to place where i would go find my laptop and it would have small videos on it on how to dissember each part. can some one please show me the way? i know the user manuel kind of shows you how to do it, i've read it, and i beleve the videos are much better, as i can open my laptop up just like in the videos.
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Apr 1, 2009
what has happened to the hp media services library? All you get now hp partner learning no disassembly of notebooks.
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Oct 16, 2008
Has anyone on this board purchased a new Dell computer and used Dell Financial Services to pay for it? If you have what has been your experience in having to deal with DFS? Good? Bad? If you did use DFS to make your new computer purchase and as you began to make your monthly payments to DFS did you begin to encounter problems with DFS and ended up transferring your balance owed to DFS to another major credit card?
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Sep 2, 2009
i have Dell latitude E6400 Brought from Malaysia.now I'llbe permanent in India.So will i get free warrenty and services here?
Is there any option for changing permenent residence addres .....
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Mar 18, 2014
I have a feeling that I am missing something very obvious here, but I have looked everywhere and cannot find the Bluetooth services on my laptop (W530, Windows 7 Pro 64 bit, ThinkPad 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7).
When I do FN + F5, I get the Lenovo Wireless Radio menu, but it only lists Airplane Mode (off) and 802.11 Wireless (on).
I have check BIOS security settings for I/O devices and Bluetooth is enabled. However I cannot find any references to Bluetooth under Device Manager ->Network Adaptors.
Is it possible that this laptop is not equiped with Bluetooth?
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Jun 26, 2009
I placed and order on June 16 2009 for the new Dell Studio 14z Laptop.... The estimated delivery date was July 22, 2009 (). I called to find out about the hold up and the rep put me on hold told me it was in production. This went on for 3 days.
I decided to cancel the order but when I called Dell they tell me the odrder was shipped. I check website and it still says in production. Now I am pssed and I don't want the Studio 14z I purchased a Mac Book from the local APPLe store........
I paid for the Dell with my dell preferred account ...... can I just refuse the delivery and get my money back or should I accecpt the delveiry and then call dell to ship it back. Also how wwould that affect my dell preferred account. How long will it take to get credited back to the account.
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Mar 24, 2013
I have had the laptop for three months.Every time it boots up it I get the message: checking media/media fail.
It then goes to a blue screen with error code 0xc0000001. I ran diagnostics and got the message error code 2000-0145 validation 100079.
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Dec 7, 2009
i got a new hp tx2 and when i turn it on it came loaded full of "crap" so i wanted to reload 7.. and they didnt send an OS cd... So i went ahead and created a recovery cd and when i reloaded still had all the crap installed.. so i called them up, and was told that HP can not provide me with an OEM CD.. they can only "sell" me a recovery cd which has all their software and drivers preloaded.... So the technical guy is right? i cant get Windows OEM media from them? how stupid is this? dell, toshiba, fujitso, sony send the cds but hp doesnt and they dont even give you an option to buy it.....
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Jun 14, 2009
When you first recieve your HP HDX or other HP laptops, they come loaded with all types of Media Software and it wouldnt make any sense to keep all the music/dvd players, photo veiwing programs, etc. So my question is, which ones did you decide on keeping and which ones did you decide were junk?
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Feb 16, 2009
So yesterday after getting home i decided to use my laptop. Well i opened up the screen and noticed my wifi and sound buttons were orange but the sound was still on and so was the wifi. First things first i tried new drivers... No luck. After this i decided to open up the laptop and check the cable. Durring this i got the wifi button to work for about 5 seconds im not sure what i did but it still dosent work. I even tried another media bar cover from a working dv7 still no luck. So does anyone know where my problem might be or do i have to send this laptop into hp?
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Nov 6, 2009
My HP dv1000 hasn't been working too well for several weeks. Recently, when I started it up, it showed the HP logo, then just said MBR error. I was following these instructions on how to fix it [url], but when I put a new XP CD in and pressed a key to boot from CD, it came up with this error message:
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Intel Boot Agent.
Has my laptop reached the end of its life?
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Mar 2, 2009
Does the dv5t come with a media reader by default, or is that an add-on accessory?
On mine, on the left side, closest to the front of the computer, I see two slots (SD MS/PRO MMC XD is written above them) . One is covered by a piece of metal that looks like it may be able to be pulled out, but I haven't tried. The other is below that. It is just a hole that looks like a memory card can fit into, but I am not sure whether it is active or not.
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Jan 19, 2009
my HDX 16t via the digital TV tuner. Spectacular picture. But... I had the speakers on my notebook cranked up as high as possible, but still the football game wasn't loud enough and too hard to hear. The speakers are definitely capable of putting out more, as they do with other applications. There's something about Media Center--the volume is just not high enough. how to boost speakers in Media Center?
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Feb 13, 2010
I downloaded the newest driver for the nvidia 8600..Which is like a year old now..Sometimes I would get the old blue screen crash and dump when viewing certain dvds..So I checked nvidia's website and got this driver and now I can't even watch dvds in the windows media player 11..I like to use it and other players work like the built in Quickplay..
I thought it was the codec but I am not sure what to do..I have tried a couple things installing codec packages and what nOT..Downloaded the new Divx 7 package and it gave me back avi and some files will now play..But some are s till a green blank...Also the dvd playback won't even do that or play sound..It kinda starts and everything freezes and its just black..The WMP locks up and becomes un responsive...Have shut it down and start over..I was thinking of going back to the old nvidia driver that I had but now sure how to do this..
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Jan 16, 2009
I use Media Direct frequently... This Morning When i Press the Md Bottun it Start up And got Blank......
when i press the power off Buttun the screen backs and then it turns off......
i used the Md the night before correctly......
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Jun 18, 2009
[url]
This is what I have, and I imagine HP probably use the same drivers for most of its late model laptops on windows 7 for the touch activated media button i.e. the back lit strip above the keyboard just below the LED screen that let you activate WIFI, sound. playback..etc..
I have read from several posts that windows 7 install fine on HP laptop just that the touch strip driver does not work with the factory drivers.
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Nov 2, 2009
for the E6400 media bay (I hope that's what it's called, I'm referring to the location where the optical disk is). I'd like to add a SSD before my trip to overseas and I have a few questions about this:
1) what kind of SSD should I get? I'd like to get a 128GB or 256GB SSD. Is it any 128/256GB SSD or do I need to get a specific kind?
2) If I want the SSD to be the primary drive and a 500GB HD to be the data drive, do I need to put the SSD in where the HD is and then put the 500GB HD in the optical disk caddy tray? (I bought the newmodeus caddy tray)
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Nov 9, 2009
I'm trying to get hold of Media Direct for the Dell 6000. I've searched quite a few boards and come across links to where it was supposed to be, but they've been old links.
I've also been able to download 80% of the ISO on a torrent I've found, but its now stopped as the guys who had 100% have gone off line.
I was hoping someone here has still got a copy of the ISO so I can reinstall it onto the laptop I've just replaced the hard drive with.
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Sep 13, 2009
Does anyone have Dell's external media bay for Latitude E or Precision models? I am interested in knowing whether it only works with Dell laptops or if it can serve as a generic DVD reader when I put my optical drive in it (useful for my netbook)
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Oct 22, 2007
I just got an i9300, that I'm having fun setting up. I've already done a couple hardware upgrades (OUT; 1GB PC4200, IN; 2GB PC5300. OUT; 60GB/5400, IN; 160GB/5400). See "sig" for rest of specs.
I've got a copy of Windows MCE 05. I'd like to set this up with Dell Media Direct 3.0. I've done a ton of searching the forums here, and a few other sites. I've printed out several hard copies of "How To Install MD3" threads for reference.
OK...so, here's the crux. I need a copy of MD3. I "acquired" (nudge, nudge, wink, wink, say no more) a copy, and burned the ISO to DVD. When I first used it, it set up the partitions, and then gave a wierd error about "not being able to find the Media Direct PLAY button...". Setup halted in it's tracks. I ran it a couple times, same error. After the 2nd try, I exited out and installed MCE05.
My hard drive had the 47MB (EISA Configuration) partition on the front, my C: drive, followed by a 2.01GB "Unknown Partition". Looks right, but, both the 47MB and 2.01GB partitions are empty. 100% empty.
So, I install MCE05, all the drivers, Nero 7 and Cyberlink PowerDVD 6. Defrag. I then put the MD3 disk in, and let it do it's thing. The Installation Notice comes up, and then it halts IMMEDIATELY thereafter, giving an error of "This system is not supported by this Reinstallation DVD. Installation will now exit."
Are there different versions of MD for different machines/OS'es/etc?? What version do I need for my system/OS??
What are the chances that I can sweet talk Dell into sending me a copy, where this system is out of warranty and I'm the 2nd owner?
If the chances of that (above) are "none", does anyone have a copy of the "correct" version I can "borrow" so I can get this set up?
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Feb 26, 2010
Anyone know of a way to make the QuickSet media keys work with iTunes when using another application? Big annoyance to have to navigate back to iTunes when I want to change the song or stop it, though the Win7 Jump List controls help a bit.
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Dec 16, 2007
Does anyone knows where i can download this?
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Apr 22, 2009
I have a new Dell Studio 1737, with Vista Home Premium which I'm happy with ... apart from this Dell Media Direct thingy which is driving me berserk! Intermittently, and for no apparent reason, it jumps up a big black box (Dell MediaDirect), then another box (MediaDirect Home) which seems to be for running films etc.
OK I may use it sometime in the future, but hopefully when I request it ...
I can't find it in the Startup files, nor in Task Manager.
So how can I turn it off?
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Aug 21, 2009
I can still change the volume, but that little graphic that pops up when you turn it up/down is no longer there, making it hard for me to see what the volume is.
Second, and more importantly, the "eject" button no longer works. I have to manually goto the disk drive, right click, and click eject............
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May 9, 2009
When I press the media direct button, the media direct screen flashes for about 1 second and then the computer boots into Vista
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Apr 8, 2009
I have been unable to find anything to replace the disk drive with. After OS and basic application installation, I never use CDs or DVDs.
I would much prefer a battery or hard drive. Even a plastic weight-saver would be better than the disk drive
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Aug 26, 2009
I just got my SXPS 13 in the mail today, and it seems that the touch sensative buttons do not work,
I've read on the forum and others of the issue and a manual reset fixes the issues, or upgrading the win7 eliminates the problem.
P.S. I bought the SXPS without the leather accent so if anyone wants to see some pics i can snap a couple
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May 14, 2009
Windows Vista crashed and the OS disk that was included with the system was corrupt so I had a local company re-install from their disk, however, I did not
supply them with the media direct CD (v3.5 on an Inspiron 1525) because I didn't know that it had to be installed at the same time.
Now I need to (from looking at other threads) partition the disk - will this be done by just running the Media Direct CD and picking option 1?
Or do I have to have the OS disk (which I don't have)? I don't want to pick option 1 until I know that I don't need the OS disk .....
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Sep 16, 2008
I just got my Studio 15 last week and love this notebook! On previous Inspiron notebooks if you pressed one of the media buttons while the system was off, it would then do a quick boot to a Media Direct partition where you could play movies and music and also view photos. However, on my studio, when I press the media direct botton while the notebook is off, it changes the splash screen during POST to a Media Direct splash screen but then boots into the OS, where I have to log in, and then the Media Diract app launches. This was a big dissapointment for me. Is anyone else seeing this? I was hoping that maybe I got a bad factory install, but if others are seeing this then I guess Dell has done away with the hidden Media Direct partition.
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Apr 3, 2010
I have been having terrible problems with Dell Media Direct. All started when I done the dell factory restore and after that the dell media direct fast boot option no longer worked. The hidden partition I suspect somehow corrupted. It worked okay under Windows Vista though.
Anyway I tried many fixes this without resorting to the drastic measure of repartitioning and losing my windows installation (which has taken me months to get it how I want).
The other I day I uninstalled Dell Media Direct under add/remove programs on vista. I then tried to reinstall it but now I cannot get the software to reinstall under vista. I have done this before several times without a hitch so I do not know why it is now causing problems.
I run dellkit.exe and it goes through the percentage bar so looks like it is installing. However there is very little cd drive activity indicating it is not doing an awful look. Eventually at approx 17% it suddenly pops up saying it's installed
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