Dell :: Paid With Preferred Account ( Financial Services Which Is Serviced By Citiback)

I placed and order on June 16 2009 for the new Dell Studio 14z Laptop.... The estimated delivery date was July 22, 2009 (). I called to find out about the hold up and the rep put me on hold told me it was in production. This went on for 3 days.

I decided to cancel the order but when I called Dell they tell me the odrder was shipped. I check website and it still says in production. Now I am pssed and I don't want the Studio 14z I purchased a Mac Book from the local APPLe store........

I paid for the Dell with my dell preferred account ...... can I just refuse the delivery and get my money back or should I accecpt the delveiry and then call dell to ship it back. Also how wwould that affect my dell preferred account. How long will it take to get credited back to the account.